Situated in Playa del Carmen, Hotel Azul by Encanto is close to Nuestra Senora del Carmen Catholic Church, Playa del Carmen Main Beach, and Plaza de Armas. Also nearby are Yucatek Divers and Pier Navega.
Dining options at the hotel include a restaurant. Complimentary wireless and wired high-speed Internet access is available in public areas and an Internet point is located on site. The staff can provide tour/ticket assistance, wedding services, and limo/town car service. Additional amenities include an outdoor pool, multilingual staff, and translation services. For a surcharge, guests receive transportation including a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle. The property has designated areas for smoking. A total renovation of this property was completed in July 2011.
The 20 air-conditioned guestrooms at Hotel Azul by Encanto include safes. Bathrooms offer showers and hair dryers.