"Great hotel in HCMC."
Great hotel. Courteous and helpful staffs made it a memorable stay for us. Highly recommended.Genuine Expedia guest review
"Hardware decent - Software a big "0""
Starters - Hassle on check in. Hotel made a mistake and didn't come up with options to solve - basically "you reserved this but we gave you this deal with it." Coffee in room - pathetic. Local coffee in a sachet and kettle Coffee from Room Service price is only thing 5 star - more than $6 a cup. Comes in a Japanese tea cup and made with a home espresso […] machine. Foam is a joke looks bad and tastes worse . . . but still $6. Fresh squeezed OJ. In lobby lounge great. Orange Oranges delicious. Room service again at about $6 is made from the local Dark Green Oranges. Sour sour sour. Fitness Center - is a postage stamp at about 30M2. It was one of the poorest equipped with a single weight bench and dumbbells only to 22kg. 3 Life fitness treadmills with no personal LCDs and non-functioning heart monitors. Concierge - Called to get a hotel limo pick up at the airport for colleague - took 5 phone calls and I am sure a hand full of brown hair is now gray. I received some items from outside the hotel. My staff brought them in and was struggling to keep them in her hands. The bellman just watched as she struggled and no one offered a helping hand. I tried to speak to the General Manager to recommend some things as I spend more than 100 nights a year in 5 star hotels. I asked the staff to speak with him, but he I was told he was "too busy to see guests." So I asked that he contact me when he was free and he never did! Read moreGenuine Expedia guest review
"Great stay at Hotel Nikko"
Everything was wonderful. Great service, beautiful room and although its a bit removed from the main attractions they offer a terrific, convenient shuttle to and from many of the main points in District 1.Genuine Hotels.com guest review
"Nice and new"
Very helpful staff. Great breakfast. The styling and furnishings of the room are first class.Genuine Hotels.com guest review
"Nice hotel, zen feel in design"
really liked the hotel -- the problem is that it's not really close to anything. The customer service is wonderful, however -- everything works and any complaints you have get fixed right away, no questions asked. The staff is really nice. The decorating is a little sparse -- minimal artwork, etc. but Saigon is such a trip in and of itself it's really […] nice to come back home to a room that is a little plain. If you're going to book here, spring for a little more and get a suite -- they are really nice. Read moreGenuine Hotels.com guest review
"A great option."
Quiet, spacious, excellent buffet breakfast, very clean and tidy.Genuine Expedia guest review
"exlent for short stay"
Great room; location and services. Modern furniture, the W.C. attached with electronic bottoms for washing modes and water tempretur! The hotels attached to shopping mall .Buffet breakfast is rich . Generous when asked for late check out . Hotel stuff are friendly but need more English language .Genuine Expedia guest review
"Excellent Hotel in a Great Location"
Helpful and knowledgable staff. Excellent service. Great bistro and restaurants in the hotel. Very comfortable and clean rooms. It is located next to a shopping mall and there are coffee shops and restaurants close by. We highly recommend this hotel and definitely go back.Genuine Hotels.com guest review
"Excellent hotel - understated chic"
Excellent stay here, staff very professional, attentive and knowledgable and rooms just great. Never saw a WC with so many electronic controls but must appeal to some. Beds superb, this is a very relaxing, refined hotel in an excellent location from which to explore the colorful and noisy mayhem of the streets in Saigon. Will return next time.Genuine Expedia guest review
"Great Hotel not so good location"
Nice Hotel, recently opened and the service is good, food is so so....I ordered one night a double cheese burger and got a giant sesame seed bagel with a sausage inside, the two patties were missing I tried to send it back I even showed them pictures of a double burgers but all I got back was so sory so sory.......however I will go back to this hotel, […] kind of far of the night action or more tourist places but it is like an oasis in the middle of the caos...... Read moreGenuine Hotels.com guest review
"The Top Choice in HCM City"
Classy, refined, sophisticated, elegant - The breakfast was extraordinary - The JApanese and Chinese restaurants in the hotel are superb and very affordable by Western StandardsGenuine Expedia guest review
Very good service, quiet hotel in compare with other hotels around district 1.Genuine Expedia guest review
"Fabulous modern hotel"
The hotel is absolutely beautiful with all the modern amenities of a 5 star hotel. The price offered was a great value and we also lucked out in getting an upgrade. I wish I was staying here longer to enjoy the hotel amenities. The buffet breakfast was exceptional and worth it.Genuine Hotels.com guest review
from the moment I walked in the door the service was exceptional. Do not stay anywhere else in the city. Go for the club rate it is a little more money but you have breakfast, tea time and dinner appetizers. Well worth the difference in price.Genuine Hotels.com guest review
If you stay anywhere else in this city you made a mistake. Stay on the club level and you will enjoy the best service and best food. Service Service and Service is the key to this hotel. It is convenient to the airport, bus terminal and train station.Genuine Hotels.com guest review
We stay at the club level. The hotel is brand new. Everything was great.Genuine Hotels.com guest review
"Excellent hotel to stay in Saigon!"
Excellent services from staff. Love the decor! The location is a little bit further away from other 5-star hotels but not too far away. Nice breakfast buffet is included in the room rate. Again, I love the decor everywhere in the hotel. I will definitely stay here again.Genuine Expedia guest review
"Extremely nice hotel"
We stayed at the Hotel Nikko while in Ho Chi Minh city and had a fantastic time. Although it's not in the center of the action, that was actually a welcome thing. It was a $2-3 cab ride to go basically anywhere, as it is still centrally located, and the hotel itself is brand new and gorgeous. The staff was very friendly and our room was fantastic with […] a good view. I would highly recommend this hotel. Read moreGenuine Hotels.com guest review
"nikko five star"
this is a brand new hotel an a shopping mall next to it the rooms are modern breakfast excellent and service five starGenuine Expedia guest review
"New Nikko Hotel Delivers"
We stayed there 5 days after it opened so everything was new. It is aesthetically pleasing on the surface but on closer inspection, the fine detail work was shoddy. Nevertheless, that was more of an observation with work done throughout Vietnam's hotels. The breakfast buffet is bountiful from western to Asian food, however, it was average.Genuine Expedia guest review
"Well presented, friendly staff."
We enjoyed staying here. The staff were very friendly and attentive. The room is nice and spacious. The bed is big and comfy and we thoroughly enjoyed staying here. However, there is room for improvement for some staff at breakfast who tried to be helpful which made us feel a little bit intrusive.Genuine Hotels.com guest review
"Beautiful Japanese Hotel"
Pros: Beautiful & Clean hotel. Buffet breakfast spread was amazing. Free shuttle svc to central district. Cons: pillow was too soft. Emails nvr seem to get answered even till today.Genuine Hotels.com guest review
One of the best hotels I have stayed in great food, staff, facilities and service.Genuine Hotels.com guest review
"Best hotel I have stayed in!"
Hotel Nikko was amazing, this was a great oasis from the busting HCMC. The staff are amazing and anticipate your every need.Genuine Expedia guest review
You can't go wrong with the nikko: great location and facilities, amazing rooms. Pay a little bit more and stay in a club room definitely worth it.Genuine Hotels.com guest review
"One of the best - Anywhere"
Ill keep this short, This is one of the best Hotels I have ever had the pleasure of staying in. I have stayed in over 80 5 Star hotels in prestigious locations and the level of client service, room quality, dining is impeccable. The value for money in this hotel is outstanding. Location is perfect as every location in Vietnam is perfect. Due to it not […] being near the sky scrapers the hotel is considerably larger than the others in the city and this is reflected in the rooms. Read moreGenuine Expedia guest review
"Nice hotel lovely roooms"
Stay at Nikko for 3 nights. Good value for the money you pay. The staff were friendly and very helpful. We stayed 3 to a room. The rooms were comfortable but the extra bed was not. Nice Spa, gym and swimming pool. The hotel offers a shuttle service to major attractions which is a real plus. Good place to rest after a busy day travelling and exploring […] the city and its surroundings. There is also a shopping centre next door with a nice food court!!! Read moreGenuine Expedia guest review
"Excellent facilities and service"
After 2 weeks in various hotels around Vietnam Hotel Nikko was exactly what we needed! From the moment we arrived we were welcomed by the friendliest staff and felt like we had made the best hotel choice. The staff were so helpful with any requests and nothing was too much trouble. Breakfast was AMAZING with the largest variety of food we have ever […] seen at a buffet breakfast! They run a shuttle bus around major tourist attractions multiple times per day, although the hotel is within a very cheap taxi ride to all of the city. Hotel Nikko is definately 5 star, and if we were to come back to Ho Chi Minh, this would be our first choice, we were honestly so impressed. Read moreGenuine Expedia guest review
We stayed in Hotel Nikko for the last four days of our holiday in June and thoroughly enjoyed it. The hotel has all the comforts of a 5* and the room was spacious, clean and had all the amenities you would want. However, without asking, we were upgraded upon arrival to the Club floor and that was nice.The pool there is also a decent size and when we […] used it there were at most two other people using it also. The breakfast was great. A huge choice of both Eastern and Western fare so you could have a huge brekky to keep you going for a long time or choose a more modest ( and still tasty ) affair. Taxi's were very cheap so don't go walking around in the sunshine. One of us had a massage, whilst the technique was excellent it did feel a bit as though the massage therapist was just going through the motions which detracted from the overall experience somewhat. All in all it was great to end the holiday in luxury and we would happily recommend it as a treat. Read moreGenuine Hotels.com guest review
"Hotel Nikko- Great Hotel"
I would recommend this Hotel to anyone. We stay on the exec floor & found the staff extremely professional,polite,helpful & courteous. Location was excellent. Great rates for the Eecutive Rooms. The room was very modern & extremely comfortable bed.Genuine Hotels.com guest review
"One of the Nicest hotels I've had the pleasure in."
Hands down the best breakfast I've had in ANY hotel, around the world and I've stayed in quite a few. Great service by the hotel staff and very comfy room and bed. Enjoyed our stay there tremendously. Thank you.Genuine Expedia guest review
"Short stay but wonderful hotel"
We arrived at hotel after very long flight & time to kill in ho chi min city we were incredibly hot and tired; it would have taken somewhere very special to have put a smile on my face but this place managed it. Staff were attentive, helpful & despite looking particularly rough & carrying back packs they treat us as respectfully as their other customers. […] The facilities really set this place appart, the view of the city was amazing. The room was very spacious with Japanese style bathroom & separate toilet with numerous buttons & settings. Rooftop pool was a treat & when it started raining were able to use the steam room and sauna ( best I've ever used) with no extra charge. I could write a whole page gushing about breakfast - I won't but great quality food choice of western, Vietnamese & Japanese for a while I was in breakfast heaven. Importantly however Hotel Nikko was excellent value for money Read moreGenuine Expedia guest review
"Pleasant calming hotel in the midst of bustle"
We were a family of 4 with two rooms. The hotel is on the last street in district 1 and therefore on the periphery of the city. We felt this to be an advantage as it was ever so slightly less busy and noisy. The hotel has a taxi rank on the grounds and the downtown sights are about a $2-$3USD taxi ride away. The hotel offers a free shuttle bus but it […] ran about every 90 minutes so we did not use it. Rooms were spacious and clean. I felt that our room could have done with refurbishment as there were scuffs on the walls and some marks on the carpet. Beds were comfortable and there was a plethora of toiletries, combs, toothpaste, loofas etc in the bathroom. Claw footed style tub and separate shower cabinet. Breakfast buffet was extensive with a very Asian and Japanese influence but there was a good old egg station and lots of breads, muffins, yoghurts and cereals. Fruit selection was limited. I'd recommend this hotel if you plan to be out sight seeing much of the day. It didn't feel to me a place to 'hang out' at. Read moreGenuine Expedia guest review
"Exceptional service, very good facilities"
We found the staff at this hotel a notch above the rest in terms of friendliness and service. The facilities were excellent, the room clean and spacious, and the breakfast amazing!!! (I have never seen the like of it for variety in a buffet, let alone a breakfast buffet). The slight down side may be the location depending on what you want to do - it's […] a few minute drive (but only a couple of dollars in a taxi) from many of the tourist locations, however it is very conveniently located right next door to a large shopping mall, and there are always taxi's waiting to take you where-ever you want to go, as well as the hourly shuttle to many of the major tourist attractions provided by the hotel. Read moreGenuine Expedia guest review
Hotel Nikko is a great hotel to stay in while in Ho Chi Minh. The rooms are large and luxurious, with very comfortable beds and views of the city. The staff were very helpful and recommended some great places to eat.Genuine Expedia guest review
"City location - good for local trips"
A very clean, smart and spacious hotel. The pool is on the top floor with good views and good service for drinks (try the Vietnamese iced coffee - if you have a sweet tooth!). The gym is a good size with treadmills, machines and free weights. We ate at the hotel for breakfast buffet (quite expensive) and dinner which we chose a la carte instead of the […] £25 a head seafood buffet - which did look amazing! We did 2 trips with 'waterbuffalo' which were private tours, including transport, lunch, drinks, local knowledge and showed us some 'non-touristy' areas which you wouldn't see with a bid coach tour. Read moreGenuine Expedia guest review
"A contemporary hotel close to city center"
Nicely decorated spacious room with contemporary design bathroom and seperated toilet . We stayed on 22nd floor. The view was stunning. Personnel was very helpful . As the hotel run by Japanese managers , there were many visitors from Japan . Breakfast was richly serviced . Hotel is not in the city center but very close and taxi fare to Opera is aproximately […] 2.5 USD Read moreGenuine Expedia guest review
"best hotel i have ever stayed at"
Stayed for three nights with partner and our baby.Genuine Expedia guest review
Excellent hotel. Friendly and very helpful staff.Genuine Expedia guest review
"Great Hotel Ho Chi Minh City"
Everything a 5 Star Hotel should be. Speedy Check-in & very welcoming staff. Rooms are excellent - quiet with the BEST bedding for a great nights sleep. We stayed in a Club Room which was great value for money. Everyone from the Lounge staff to the Concierge did their very best to make our stay a memorable one. The Hotel may be a little further out […] from the City Centre but there is a free shuttle service that gets you downtown in a few minutes so this was never a problem. All tours can be booked by their Concierge & the Co. they use Asiana Tours have good itineraries with great guides at very reasonable prices. Read moreGenuine Expedia guest review
"A "one stop hotel" located at the center of it all"
It was my first experience to be in Saigon, with feeling of curiosity and excitement, after visiting Hanoi, Halong Bay and other parts of the northern part of the country. The lovely and ever willing to help staff, always wearing smiles made me feel welcomed. The pool facilities, sauna, steam and jacuzzi were perfect at the end of the day to relax and […] revitalize. The rooms and all facilities are clean. It is strategically located; the big shopping mall, the NOW Zone, has access from the hotel lobby, where you find almost everything from clothing's, to beauty products, food and wide range of products you can think of! The concierge staff are very helpful and knowledgeable who can gave me good advice for shopping and places to visit. One place you should not miss is the Cu Ching about 60 Kms from the city where you will see the tunnels and bunkers used during the Vietnam war. An experience to remember! On the way there we passed by a factory of Vietnam handicraft produced by handicapped, fascinating and of good price as well. Whether you are coming for business or leisure, NikkoHotel Saigon is a great choice for some one who wants to pamper, indulge and enjoy! Will definitely come back to the hotel, in the next opportunity to return to Saigon avails itself in the future. Read moreGenuine Expedia guest review
This hotel met all of our expectations, however, we were particularly impressed by the quality of the service offered. We encountered an issue with a loud airconditioning system and without hesitation they arranged to move us to another room and upgraded us for the inconvenience. Viewing the hotel online we were concerned that it might be a bit further […] out from all the activity, but this was certainly not the case. Great sized comfortable beds and in all a great experience. Would definitely recommend. Read moreGenuine Expedia guest review
"THE perfect hotel"
everything was just right and the staff made sure everything ran smoothlyGenuine Hotels.com guest review
"Top class hotel in a great part of town"
Stayed at the Nikko for 4 nights and from check in to check out the stay was excellent. Had a club room with great views of the city. The room was large and spacious and the Lounge was first class. The restaurants all did great good at very reasonable prices. I would go back time and time again.Genuine Expedia guest review
"An oasis of ambience and comfort"
I recently completed some business in HK and readily booked the Nikko as I had previously stayed there on past business occasions. The welcome was friendly and courteous with many hotel staff only too willing to assist with any inquiry. I booked the Nikko Club level and was impressed with the assistance offered upon check in. The rooms are very generous […] in style and size. I would strongly recommend to any traveller to consider the Club level if at all possible. The hotel is a short taxi ride to the main city centre which in my case was ideal as I didn't want the hustle & bustle after a long day of business. The Nikko is very well appointed, has impressive dining options and the pool and sauna were a welcome relief. I would highly recommend this hotel to future travellers and will book it again for my next trip. Read moreGenuine Expedia guest review
HCMC fine Hotel. Arrangements can be made with front desk for local excursions. Staff very helpful.Genuine Expedia guest review
"Everything was extraordinary"
Absolutely no negative comments about the hotel. Everything was superb. The Club Lounge on the 23rd has some amazing views of the city.Genuine Hotels.com guest review
"The hotel in service all staff very polite"
From the main door to my room , from the restaurants to the spa ,from the tour to from desk the bestGenuine Expedia guest review
"Beautiful hotel a little further out....."
On arrival at the hotel we were pleasantly surprised to be given a complimentary upgrade to a bigger room on a higher floor. This hotel is excellent, the rooms or as we had a suite, are large, clean and very modern, we were given a room with a city view, just perfect. Breakfast was wonderful, a large array to choose from. After arriving hours past our […] check-in time due to flight delays, we ordered room service which was very quickly brought to our room, the food was lovely and not too expensive. We also took advantage of using the complimentary hotel shuttle to take us to the night market, an excellent service, the shuttle left on time to the minute! We also tried the drinks in the front bar of the hotel, the staff and service there was excellent. This hotel is truly a five star, a little further out from the restaurant and market area, more in the business district, but because the hotel provides the complimentary shuttle to and from the hotel, it's not a problem to get to most of the areas you would like to see. I'm so pleased we chose to stay at this hotel on our last night in Vietnam, we would stay here again gladly if we are ever in Ho Chi Minh City again. Read moreGenuine Expedia guest review
"A bit to out of the Way"
Clean Hotel, with Competent Staff but it was a long way from all the main attractions so you had to get a Taxi Everywhere.Genuine Hotels.com guest review
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