perfect hotel. Very clean. Very new. Nothing to addGenuine Hotels.com guest review
Response by Thon Hotel EU Dear Mr. Jonathan, Very nice hearing you enjoyed our hotel! We hope to welcome you again soon, Michael VDB, Assistant FOM
"Amazing. Best part of our trip to Brussels."
Amazing! The best hotel I had ever stayed in! Awesome Interiors, Friendly staff, well informed staff, very helpful. Spoke very very good English. Awesome room, all in great condition. as good as new. Don't ever miss the breakfast. well worth the money (we got it for 50% off though) Very close to the Metro station. So close to city center. I can't imagine […] if there is a better hotel in Brussels. WE enjoyed it to our fullest! Can't say enough about it. It's an absolute 5 Star in my opinion! Read moreGenuine Hotels.com guest review
Response by Thon Hotel EU Dear Mahesh, We are very pleased reading your review, And hope we can welcome you again in the future! Have a nice day, Michael, Assistant FOM
"Gorgeous rooms and very convenient!"
A fantastic hotel with beautiful and clean rooms! Across from the metro and easy access to airport by bus. I definitely recommend!Genuine Expedia guest review
Response by Thon Hotel EU Dear Guest, We thank you for your nice feedback & hope to welcome you soon again. Greeting, Michael VDB, Assistant Front Office Manager
Well located between the EU quarter and city centreGenuine Hotels.com guest review
Response by Thon Hotel EU Dear Guest, Thank you for having choosen our Thon Hotel EU! It's always nice hearing you enjoyed your stay. Greetings, Michael VDB, Assistant Front Office Manager
"Nice hotel in the centre of the city"
We stayed at the hotel while in town for the Brussels marathon. The hotel is conveniently located near a metro stop and the Schumann train station. The rooms are very comfortable and quiet. We would stay there again.Genuine Expedia guest review
"Great hotel, great location."
Great staff, rooms are super clean. Everything was awesome,Genuine Expedia guest review
"Nice, clean, modern hotel"
Very clean, friendly place with an attentive staff. Neighborhood is a 20 minute walk from the tourist area of the lower town but there is a subway stop right next to the hotel. Even though the street life surrounding the hotel is non-existent there are some very pleasant neighborhoods full of restaurants and bars used by locals just a few side streets […] off rue La Loi. Read moreGenuine Hotels.com guest review
The hotel was truly fabulous. The room was spacious and clean and also had a nice bath room. The service was very nice and helpful. The area is not too far away from the center and could be walkable if you like however, it is in the EU part of Brussels so it's very quite during the weekend which can be a good or bad thing depending what you're looking […] for. The only a bit shocking thing was that breakfast would have been 28 Euro/Person and hooray, a 50% discount on the weekend making it 14 Euro/Person. Brussels is not that expensive at all and we decided to grab breakfast somewhere else were we ended up paying less for 2 Persons than for 1 50% discounted breakfast. Read moreGenuine Hotels.com guest review
Extremely good value. Cant believe you can get such a good hotel for so little moneyGenuine Hotels.com guest review
"Nice / clean hotel. Close to metro"
Handy hotel close to metro and access to centre. Bar prices a little expensive and also price of breakfast. Plenty choice though. Hotel clean/tidy and would recommend.Genuine Expedia guest review
"very great located in a centre hub of Brussels"
It was a great experience with a very good environment which is easy to find. Very clean and to be back again if need ariseGenuine Expedia guest review
"Good room at a reasonable rate"
The hotel doesn't have much in the way of charm, but the rooms are clean, the beds are comfortable and the location is quite good (ie, walking distance to the EU Commission and an underground stop just a 30-second walk from the hotel). One-hour free WiFi is insufficient, though it's nice that they have computers and unlimited WiFi available in the lobby. […] We didn't have breakfast there as it's way overpriced (28 euros) and with a Guapa in the same building, better to get a yummy smoothie anyway, for 5 euros. Read moreGenuine Hotels.com guest review
"Good choice if you don't mind walking 20 min"
For us was a good choice, talking about value for money (we sometimes prefer to pay less for a hotel and walk 20 min to the historical centre), it is in the business area located, parking is not free. Next to the hotel you can buy your breakfast way cheaper than paying for the one supplied by the hotel.Genuine Hotels.com guest review
Response by Thon Hotel EU Dear Ciochi, Thank you for sharing with us your feedback about your stay at Thon Hotel EU. We are indeed located in the heart of the European quarter at a walking distance from most of the European institutions. However the historical city center is reachable in 15 minutes walking, 10 minutes in taxi/car and 5 minutes in metro (3 stops). The parking does not belong to the hotel and is a public parking. However, we have a partnership with owner which allows us to offer promotional rates to our guests: 24 hours cost 25€ from Monday to Friday and 12,50€ on week-ends. We understand your point of view regarding the rate of our breakfast but can ensure you that this is a normal rate for this type of breakfast in Brussels’ hotels of our category. We also would like to inform you that we offer a promotional rate (50%-discount) on weekends and during the whole summer. Moreover our breakfast is considered as the best breakfast in town thanks to the large choice of cold and hot dishes present on the buffet. We are looking forward to welcoming you back at Thon Hotel EU, Best regards, Camille, Duty trainee
"Central hotel, a good distance from city centre"
This was a lovely hotel; very clean and new. The staff were friendly and had really good local knowledge. The breakfast was very generous and the restaurant area was modern and clean. We liked that you could request that the bedding and towels weren't changed every day to save on water and materials. For this you were rewarded with a voucher to spend […] in the bar/restaurant. Read moreGenuine Expedia guest review
Response by Thon Hotel EU Dear Jonathan, We would like to thank you for this nice and positive review. It is always nice to receive such feedback, it motivates us to keep on improving our service. We are indeed an eco-friendly hotel and therefore we try to act as much as possible towards the environment and we are very pleased that you took part in the program by requesting the bedding and towels not to be changed. We are looking forward to welcoming you back at Thon Hotel EU, Best regards, Camille, Duty trainee
"Modern and impeccable hotel in EU district"
Lovely hotel, great value for money and only 5 mins from centre on metro!Genuine Hotels.com guest review
Response by Thon Hotel EU Dear guest, Thank you for this nice comment concerning your recent stay at Thon Hotel EU. We are very pleased that you appreciated the hotel and its concept. We are looking forward to welcoming you back, Best regards, Camille
"Thon Hotel EU"
This hotel is serious about going green for the environment. A 5 euro green voucher is offered per day when you indicate no house keeping for the day. And you can use it in their restaurant or donate it . It is also very comfortable and near to the Grand Place in Brussels. Rooms are very clean and furniture is new.Genuine Hotels.com guest review
Response by Thon Hotel EU Dear Wkoh, We would like first to thank you for sharing us your feeback concerning your recent stay at Thon Hotel EU, but also for taking part in our green program by requesting your towels and bedding not to be changed. We are indeed an eco-friendly hotel and we try to act as much as possible towards the environment. It is always a pleasure when our guests notice it. We are looking forward to welcoming you back at Thon Hotel EU, Best regards, Camille
"Great hotel for family stay"
Very modern and new hotel with affordable price, great value for money. The staffs are very friendly. Breakfast choices are excellent. The bed and pillows are extremely comfortable. The drinks in the bar are top range too. The hotel is located at the EU quarter but the tram station is within 100 meters to get to the grand place. Certainly will come […] back in the future. Read moreGenuine Hotels.com guest review
Response by Thon Hotel EU Dear guest, Thank you for your positive comment about your recent stay at Thon Hotel EU. We are very pleased that you enjoyed the hotel itsel as well as the great selection of drinks at the restaurant - bar The Twelve and are looking forward to welcoming you back in the close future, Best regards, Camille, Duty trainee
"Best 4 star hotel I've stayed in."
Can't complain about anything with this hotel. It was perfect.Genuine Expedia guest review
Response by Thon Hotel EU Dear Elke, We would like to thank you for this positive comment about your recent stay in our hotel. It is always a pleasure to receive such feedback from our guests and it motivates us to keep up our high standards of service. We are looking forward to welcoming you back at Thon Hotel EU, Best regards, Camille, Duty trainee
Nice clean hotel, convenient for the metro, and getting around Brussels.Genuine Hotels.com guest review
Response by Thon Hotel EU Dear GRK68, We would like to thank you for your feedback about your recent stay in our hotel. We are very pleased that you enjoyed your time in Brussels and at Thon Hotel EU. We hope to welcome you back very soon. Best regards, Camille, Duty trainee
"Perfect for EU Meetings"
Friendly welcome, spotless room, location is very convenient to EU institutions.Genuine Hotels.com guest review
Response by Thon Hotel EU Dear guest, We would like to thank you for this positive review about your stay at Thon Hotel EU and we are looking forward to welcoming you back for your next meeting in Brussels. Best regards, Camille, Duty trainee
"Good hotel, best for business"
Good quality hotel situated in the European Quarter of Brussels and close to most of the European Institutions. The rooms are very large and comfortable and they come complete with a safe, fridge and coffee/tea facilitates. There is a great bar downstairs with plenty of seating. Free wifi although if you don't use it for a couple of minutes, it will […] kick you off it. Unfortunately my iPhone cable was stolen from my room one day when I had the DO NOT DISTURB sign on the door. The management team were very good about it and gave me another one (free of charge) but I suggest you don't leave any personal or valuable items in your room. Read moreGenuine Hotels.com guest review
Only there for 8 hours - but very comfortableGenuine Hotels.com guest review
Response by Thon Hotel EU Dear Gups, Thank you for positive feedback concerning your previous stay at Thon Hotel EU. We hope to get the opportunity to welcome you back for a longer stay very soon. Best regards, Camille, Duty trainee
Excellent location and the bed was very comfy. We were disappointed by the lack of a bath tub in our room and having to pay for internet connection nowadays is so mean.Genuine Hotels.com guest review
Everything was perfect besides the water flow design of shower room.Genuine Hotels.com guest review
Response by Thon Hotel EU Dear Mr. BT, Thank you first of all for staying with us. We are very pleased hearing you enjoyed your stay. Concerning the shower water flow, As you might have noticed during your stay in our hotel, we believe we have an important role to play in raising awareness for sustainable and social matters. That is also the reason why we have made the ecological choice to adapt our hotel to internationally accepted standards by limiting the maximum flow of our showers to 7 liters per minute. We are looking forward welcoming you again soon, Michael VDB, Duty Manager
"close to the parliament, but dull in the evenings"
pretty standard EU hotel, lots of simialr places close to the parliamentGenuine Expedia guest review
Response by Thon Hotel EU Dear guest, Thank you for reviewing our hotel following your recent stay. We are indeed located in the heart of the European quarter, at a walking distance from most of the European institutions and from the European Parliament. Since there are mainly offices in the neighborhood, it is true that it is very quiet in the evening. However the Place du Luxembourg is reachable in 5 minutes walking and encompasses many bars and restaurants. We hope to see you back very soon at Thon Hotel EU, Best regards, Camille, Duty trainee
"Clean hotel in Brussels"
This hotel was clean and comfortable. The staff was friendly and efficient.Genuine Expedia guest review
Response by Thon Hotel EU Dear Coco, We would like to thank you for this nice and positive comment about your recent stay at Thon Hotel EU and are looking forward to welcoming you back. Best regards, Camille, Duty trainee
"Nice hotel 20 mins walk from city centre"
Visited brussels for a few days with some friends. Clean spacious twin rooms with large walk in showers. Staff were very friendly. Fantastic value very impressed.Genuine Expedia guest review
"Very good hotel between centre an EU district."
Only thing wrong was I couldn't use the shaver socket in the bathroom. Worked around it though. Two lift shafts that I initially found confusing.Genuine Expedia guest review
"A it of almost Heaven in Brussels"
THis hotel was very nicely appointed, with lots of upgrades, right in the heart of the EU district. The breakfast was very good, and thanks to a bank holiday was half price. We found the room comfortable and quiet, with lots of English channels on the TV, and easy walking distance to some good restaurants and the metro. The staff were most pleasant […] and helpful. The only complaint we had was that the room was very hot, and the air conditioning made no difference that we could notice. That meant that our sleep was disturbed, which was disappointing considering that we had just landed from a very long plane ride. Had it not been for that little problem we would have rated the hotel excellent value for the money. Read moreGenuine Hotels.com guest review
Response by Thon Hotel EU Dear Kathy, Thank you very much for reviewing your stay at Thon Hotel EU. It is a pleasure to read that you appreciated our hotel and our services. We are sorry to hear that you could not sleep as well as you could have. Note that a technician is on site every day. Feel free to contact our reception team which would have sent someone to assist you. We hope to see you back soon in our hotel, Best regards, Camille
The service was excellent but the bedroom space was very small and there were marks on the curtains but the food was very nice but need more to choose from on menu but the staff are very good and friendlyGenuine Hotels.com guest review
Excellent hotel, lovely breakfast, clean and staff were great.Genuine Expedia guest review
"Near the European Commission"
Excellent hotel and location.Genuine Hotels.com guest review
Nice hotel, ideal for business or pleasure. Right next to metro which is great for getting about Brussels. Hotel was of a good standard and very comfortable. Only stayed 2 nights so limited interaction with staff to make comment. Any time I did speak to staff they were very polite and helpful. Would recommend and stay here again.Genuine Expedia guest review
"Very modern hotel with friendly staff"
I have stayed at this hotel before and it was a pleasant experience so chose it again for this trip. The price for breakfast seems to have increased dramatically so I gave it a miss and instead took porridge pots with me to have in my room. The room I had this time was more blue and grey whilst my last room was orange and grey. I prefer the warmer colours […] as the blue feels cold especially with the halogen lights. I had dinner one night which was very nice but again, rather expensive considering it was only a small portion. Read moreGenuine Expedia guest review
"Excellent and clean hotel"
My only regret is having made the room myself in return for a 5 euro voucher. It can be used in cafeteria but doesn't open until 5 pm so too late and ended up in charity box with many others. Breakfast is excellent and half price at weekendsGenuine Expedia guest review
We found all the staff very helpful and enjoyed an extremely comfortable weekend in Brussels. The location of the hotel was perfect for a 5 minute metro ride into the heart of Brussels.Genuine Hotels.com guest review
Response by Thon Hotel EU Dear Mr. Stevens, We would like to thank you for such a great review. We are happy to know that you enjoyed the hotel facilities as well as the room. We will gladly looking forward to welcome you again, Kind Regards, Alberto Casares Shift Leader
I enjoyed my stay at the Thon Hotel EU and will come again because of quality of service and hotel location.Genuine Hotels.com guest review
Response by Thon Hotel EU Dear Mrs. Tina, We would like to thank you for such a great review, and we are glad that you enjoyed your stay with us. We are looking forward to welcome you again in our hotel, Kindest Regards, Alberto Casares Shift Leader Thon EU
well seized rooms, clean, with coffee and tea making facilities, all very well. Hotel lies central for European quarter. Good gym facility. Metro nearby.. Breakfast is expensive.Genuine Expedia guest review
Check in deposite of €25 per room . On a check out I had to pay extra €7.5 per room city taxes . No one told me about this when I booked a rooms .Genuine Hotels.com guest review
very nice hotel, 15 minuts from downtown with a parking (discount provided by the hotel) would recommend this hotel !Genuine Expedia guest review
"Too hot and air con did not do much"
Overall fine, but the room was really hot despite turning the thermostat down to 15 C to get the (very noisy) air con to improve things, there was little difference over several hours. Breakfast was not great - buffet style, so we were wary; but none of the hot food was in anyway appetising (rubbery scrambled eggs, frazzled bacon etc). Pancakes were […] ok, and the selection of breads, cold meat and cheese seemed fine. Read moreGenuine Hotels.com guest review
Amazing experience at this hotel, great facilities the room was lovely as well as the staff. The staff were very friendly and helpful. Easy to get to the city centre with metro lines right outside the front door. Only downside was the additional city tax charge and the deposit that wasn't mentioned before booking. Other than that great hotel would definitely […] recommend it. Read moreGenuine Expedia guest review
"Nice Modern Hotel"
I thought the hotel itself was really good, the rooms seem to be fairly new and were quite spacious! The only downside is the hotel isnt really near anything, there arent really any surrounding restaurants or bars however it is only an easy 15 - 20 min walk to the main street where there are hundreds of options!Genuine Expedia guest review
"Adjacent Malbeek metro station"
OK business hotel - modern clean functional- BUT telephones a complete rip off - shocking prices 10 quid for a failed international connection and 17 quid for a 2 min call to UK and Internet is charged for - we can find better elsewhere .Genuine Expedia guest review
Response by Thon Hotel EU Dear Mr. Jo, We appreciate you took the time to give us your opinion about your stay with us. We sincerely regret you were not satisfied with your hotel telephone services. Those rates are applicable for each hotel in Belgium ,due to the operators high charges. We do hope that despite this small inconvenience, we’ll have the pleasure of welcoming you again upon your next visit to Brussels. Kind Regards, Carmina
The hotel is in the EU district so not much happening close by - but the old town is only a 10 minute walk away. Would recommend this hotel to anyone if you do not have to pay the full price.Genuine Hotels.com guest review
Response by Thon Hotel EU Dear Joe, Thank you so much for taking the time to share your short stay experience with us. Our hotel is situated in the middle of the European Quarter of Brussels, next to the EU Parliament and all other important European institutions, so it's in the same time a business hotel during the week and leisure during the weekends. The historical center of Grand Place is only 10 minutes walking distance from the hotel and only 5 minutes per metro . We hope we will have again the opportunity to receive you again in our hotel . Carmina
"Nice, modern hotel EU district"
I was very pleased with the actual hotel itself. The room was incredibly clean, great A/C and comfortable blankets and pillows. Everything feels very modern and up to date. This hotel is close to a metro station and for those who don't mind a 15 minute walk to the grand place it is more than doable. Personally I would have preferred a hotel a bit closer […] to the ''action'', but I was extremely happy with this hotel in general. No free wifi- only down side. The hop-on/hop-off bus can be caught 5 minutes away as well as the bus 12 or 21 to the airport. They have an umbrella in the room which is good considering the weather in Brussels! Read moreGenuine Expedia guest review
Response by Thon Hotel EU Dear Danielle, We would like to thank you for your detailed feedback on your recent stay in our property and for the nice comments on the decoration and t he room cleaning. The hotel is recently opened, so we are currently working to keep up the high standard of services. Therefore our guest comments are essential in order to help in our improvement . We are looking forward to the pleasure of welcoming you back at the Thon Hotel EU on your next trip to Brussels, Regards, Carmina
2 stops on the metro from the centre but made it a peaceful area to stay in. Lovely timeGenuine Expedia guest review
Response by Thon Hotel EU Dear Guest, We are glad to hear that you enjoyed your short stay with us. We do hope to have the opportunity to receive you again in our hotel. Best regards, Carmina
"Great Hotel with easy access to the city centre"
The hotel was very new and well decorated with very friendly staff and the hotel had thought of everything you could possibly need during your stay. It is close to the metro station which will take you the short distance to the centre. The staff are extremely helpful and nothing is too much to ask. The only downside is that the resturant is fairly […] pricey and there are very few resturants close by that you could use if you did not want to go in to the centre. That said the staff are happy to give you recommendations for other resturants close by. Read moreGenuine Expedia guest review
Response by Thon Hotel EU Dear Laura, Thank you for your review. As we are currently working to keep up the high standard of services, it is our pleasure to share reviews like yours with our Team. As you might be noticed during your stay , we are situated nearby the European Quarter. Some of the restaurants are located in “Place Luxembourg” , just 5 minutes walking distance from the hotel, or for a larger choice of restaurants “Place Jourdan” can be reached in 7 minutes. A 15 minute walk takes you also into the city center and major points of traditional restaurants. We hope we’ll have the pleasure of welcoming you again upon your next visit to Belgium Regards, Carmina
"Very good, modern hotel"
We've spent two nights at Thon hotel in August 2013. It is situated very close to the underground (metro) station, 10 minutes walk to EU district and 15 minutes walk (or 7 min on the underground) to the town centre. The room was fair size and very clean, it included a mini-fridge, kettle and hair dryer. The hotel was built in 2012, so no problem with […] hot water or water pressure. We did not include breakfast in our booking because it was very expensive compared to the price of the room. Hotel staff was very friendly and helpful. I highly recommend this hotel, very good value for money. Read moreGenuine Expedia guest review
Response by Thon Hotel EU We would like to thank you for having taken the time to inform us about your positive experience We are indeed situated very close to the historical center of Brussels but also next to the European quarter. The breakfast price is 50%reduced during the weekends and during the monthS of July and August . We do hope receiving you again in our hotel during your next visit to Brussels. Regards, Carmina
"Perfectly situated to the business area"
Great hotel, really comfortable, clean and friendly staff. Was situated in a fantastic location for our needs, literally 2 minutes walk away from where we needed to be and a really great price for the rooms.Genuine Hotels.com guest review
Response by Thon Hotel EU Dear Guest We have really enjoyed reading your wonderful comments on our Hotel, the praising of our services, prices and decoration. It was our pleasure to make your stay in Brussels into a special relaxing moment and hope to receive you soon in our Hotel. Regards, Carmina
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