"Great for families"
NOT ON THE BEACH. Actually on the other side of Collins Ave. Staff was a pleasure. Valet was very prompt with my car. Rooms are spacious and really beautiful. Definitely not your run of the mill hotel rooms. Fully equipped kitchen. My bed in the master bedroom had very squeaky springs. Every time I turned, I woke up from the noise it made. I can only […] assume this was my particular mattress. I told it to the front desk clerk upon checkout. A?C thermostat went on the fritz a few times, but maintenance came promptly to fix it. Read moreGenuine Expedia guest review
Hotel felt more like a furnished luxury high rise apartment in a major metro once you got into the room. Comfort from minute one, staff was amazing. I'll stay here on return trips for business as well as pleasure.Genuine Hotels.com guest review
"very modern close to the beach and lincoln mal"
its very clean and modern 1 minute from beach 5 minutes by walk from lincoln mall/street which is full of shops restaurants and clubs.you dont need a car if you want to go to the beach and the mall.room has a kitchen with one frying pan and a pot plates and glasses and coffee mugs but no spoons or forks or knife.it has a full size fridge.the best shower […] on earth overall very satisfied and happy.it was exetremly clean Read moreGenuine Expedia guest review
"Nice retro Hotel near South Beach 1 min walk"
The room had a bit of a wow appeal when we walked in. We had a terrace room, which had a large patio overlooking Collins Street. The room was very large, nice tile floors, funky(cool) furniture, and a full functioning Kitchen as well as clothes-washer and dryer in the room. The large Bedroom was set apart from the living area by large opaque sliding […] doors. The master bathroom was very large, had retro hardware and a "drench" shower head. Too bad the water heater didn't work on the second day. We were forced to move to the next room as the Hotel did not staff maintenance during the Thanksgiving Holiday. The housekeeping was excellent and overall, we were very comfortable. The checkout time of 11am was a bit abrupt and strictly enforced as we were rushed by two men staff members that came knocking (loudly) on the door at 11:10....oops. Be prepared for a bit of extra money for parking if you choose valet, in room treats (wide array of drinks in the full size refrigerator) were costly and also, the WIFI was not economical. The Hotel had a nice, clean, rooftop Pool and Hot Tub, however, it was only available until 8pm. We were chased out of the pool at 8:05pm...oops. Also, there is a Night Club on the Street level, which from the second floor assaulted us by the POUNDING BASS until about 3am which was fine, but if you were tired, you might be irritated. Free continental breakfast looked okay, however we did not eat there. The coffee they served was good. Read moreGenuine Expedia guest review
"Great Stay in South Beach"
Love the hotel. Lots of open space in the rooms! Traveled in style with this one.Genuine Expedia guest review
"Great Hotel at the top of South Beach"
The hotel is modern, very clean, and in great shape. One block from the beach, with a great pool and hot tub at the roof. Easy check-in, with a clean, spacious room. Room 210 is a larger room, and has a bigger kitchen table and sofa, and is away from the elevator. The shower is great, tub is awesome, and the kitchen has everything you need for a meal […] (which you wouldn't use since you're going out for meals and happy hours). The Charles Street restaurant below the restaurant is a great way to get a quick bite to eat, and the bus stop across the hotel makes it convenient for taking the Miami-Dade Airport Express Bus (a must for thrifty travelers $2.25). One block from Mynt, Skybar, and Baoli Miami. I would definitely stay there again, especially if I see a deal. Read moreGenuine Hotels.com guest review
"great location, wonderful livibility"
It is a wonderful hotel with a very nice restaurant with a Continental breakfast included but also menu items to purchase. We did have some unusual circumstances due to the maintenance being done. A water line broke and the ceiling in the hall was damaged plus we had no water for hours. It made for an unhappy group of us that morning. I knew the location […] would be good, but the modern look and roominess of the living room area, kitchen, bedrooms and bathrooms made it a special treat. Read moreGenuine Hotels.com guest review
"Oasis in South Beach"
Room was spacious with full kitchen, 1 1/2 bathroom, large bathroom with tub and separate rain shower, which was perfect for 3 for a girls' weekend. Room was clean, king size bed very comfortable as was pull out sofa bed. Hotel was quiet (no street noise on Penthouse level and hallways, etc. quiet) with short walk to the beach with very helpful beach […] chair and umbrella assistance. One negative was no towels at the beach which was surprising - said they were "out" of towels. There is construction going on in the lobby which makes things somewhat confusing, noisy and less than pleasing to the eye. All of the service staff were amazing and very friendly and fun, providing fantastic restaurant recommendations. Kudos to the front desk (Jessica, Laura, Isdel), Lisse the concierge, bell hops and pool/beach staff. Read moreGenuine Hotels.com guest review
"South Beach vacation"
Hotel great!Genuine Expedia guest review
"Man I love this hotel!!"
Great stay over the weekend. They even upgraded my room when I got there!!!Genuine Expedia guest review
"Great room and nice staff"
Room was gorgeous and the staff super friendly. Great pool! Close to beach and Lincoln Road. Definitely recommend to couples and families.Genuine Hotels.com guest review
"Nice large apartments close to beach"
As long as you're not looking for any amenities, this is a cool, contemporary, artsy hotel close to the beachGenuine Expedia guest review
"my worst hotel experience ever"
For the kind of money they charge, one would expect at least the basics to be done right. Instead, we found the pots and pans dirty, safe not working, bathroom door lock missing, and balcony door lock broken. Normally, even all of the above wouldn't be compelling enough for me to bother with a review. In this case, however, we were up for an extra special […] treat. On the last day of our stay we went out for an hour before checking out. When we got back, a valuable personal item left on a bedside table was missing. Not a big deal but enough to ruin the overall impression. Read moreGenuine Hotels.com guest review
"Wonderful place to stay!"
I really enjoyed this hotel. I really loved my hotel room. The staff was also great!Genuine Expedia guest review
"Lux accomodations right near everything!"
Wonderful hotel, staff and location. This was an overnight trip with my cousins and the pictures online do not due this hotel justice! Excellent decor and accomodations, including fully functional and stocked kitchen, 2 bathrooms and suite like style for the price of a bedroom only hotel everywhere else on So. Beach. Lots of space for sleeping with […] one king or queen bed and pullout bed in all the living rooms. Staff was polite on check-in and check-out, explained where everything was and thorough. Beach was 1 street away and Lincoln was a decent walk. Would love to come back! Read moreGenuine Hotels.com guest review
"Surprised by how nice and large rooms were"
Largest room I've stayed in over many years staying at South Beach. Outstanding price for size and quality of room. Outstanding service at the front desk - they arranged for dry cleaning to pick up my suit for same day service while I was waiting to check into my room.Genuine Hotels.com guest review
"Not worth the price"
While staying in a deluxe suite, I have to say the room is much bigger than anything you will find in Miami Beach. The room looked beautiful but we had problems with the sink not draining, no hot water, hairball in the shower, the most uncomfortable sleeper sofa imaginable, remote not able to control volume, and other misc problems. We gave the list […] to the worker downstairs upon checkout, and while she was apologetic, nothing was done to make up for the problems. $150 hold placed on my credit card for 4 days, then card was overcharged for drinks. I wouldn't stay here again unless it was with a large group of people and they fixed the sleeper sofa. It just was not worth the money. The only thing I liked was the staff was nice and suite was large. Read moreGenuine Hotels.com guest review
Breakfast was only option of scrambled eggs and toast or 2 pancakes. Plus either juice OR coffee. Terrible service for breakfast and they would bill us for tip. The hotel definitely needs to fix that or find a better way. Pool is amazing though would be great if you could get drinks there. Was topless one of the days we were there - likely because those […] ladies were french. We chose not to participate. Read moreGenuine Hotels.com guest review
"Wonderful location, in the heart of south beach"
I was exceptionally pleased with the hotel. I love the furnishings, the massive bathroom, the large balcony, the rooftop swimming pool; it exceeded my expectations!Genuine Expedia guest review
From the moment we arrived to the day we left the staff at Boulan went out of their way to ensue our stay was fabulous. Need assistance, call the front desk moments later, taken care of. From the gorgeous lobby area to the Zen Garden, our Penthouse apartment to the rooftop pool and cabanas the decor was breathe-taking. EVERYTHING was well appointed […] and extemely clean! The complimentery breakfast was delicious and filliing. Also Loved the complimentary beach umbrella, towels and 2 chairs....and just a short walk to the beach. Read moreGenuine Expedia guest review
"I love this place"
The room was awesome !! The staff great !!clean!! Modern Decently coming backGenuine Expedia guest review
Two minutes from the beach, five from great shopping and restaurants. A unique and beautiful place....would love to stay here again!Genuine Expedia guest review
"Beautiful hotel but a rip-off and hidden costs."
Hotel stay included breakfast. On arrival we were told that we could eat breakfast at a restaurant around the corner, for which we were given vouchers. Upon arrival the following morning we waited for an unreasonable amount of time before we were seated. The restaurant was extremely busy, understaffed and did not have enough seating available to accommodate […] the guests. After seated we had to wait around for further attention. Eventually I asked one of the staff for a menu. We were told that as a guest of Boulan we were only allowed the Continental Breakfast on the house. We were given a choice of either coffee or orange juice (tea was an extra charge); a choice between half a slice of toast with scrambled eggs or pancakes with some topping which I never ordered. We also received butter and jam in the "deal". The meal arrived - a small portion of scrambled egg and a tiny piece of toast. Although the orange juice was limited to one only - we could ask for coffee refills. We were given a bill to sign. We were billed an 18% service charge and tax on top of that! Now where I come from, when you are told that breakfast is complimentary - it means just that - complimentary! My husband complained to the hotel staff and said that they should remove the service charge of 18% from that bill and any further breakfast bills to follow. This was agreed to by hotel management. Upon check-out we noticed we had been charged this amount each morning. Another argument ensued. Read moreGenuine Expedia guest review
Staff was wonderful and helpful! Front desk was always there to help us with a smile!Genuine Expedia guest review
"fantastic spot, clean and modern"
The hotel facilities are fantastic. The room exceeded expectation, however the pool area is not properly maintained by staff. The lounge bed linens around the pool were dirty and repeated requests for towels around the pool and change of linen on the pool lounge chairs went unanswered. All in all however the room and facilities were fantastic value […] and I would definitely stay at the Boulan again. Read moreGenuine Expedia guest review
The staff and decor at Boulan are excellent. The staff was incredibly accommodating and the rooms were very spacious and chic. The only area I wish Boulan would invest more in is their mattresses and pool furniture. The beds looked great but they were very uncomfortable. I travel a lot and have never had to complain about a hard mattress until my stay […] at boulan. after speaking with other guests, I realized i was not alone. The hotel did try to accommodate by bringing rollout beds and memory foam toppers to help make it more comfortable, but they could have avoided this entirely by investing in better mattresses. The pool furniture was also nice looking but most of the chairs were broken. Overall, because of the nice breakfast, service, spaciousness, location, and decor of the hotel, I would definitely stay there again. Thank you, Boulan!!! Read moreGenuine Expedia guest review
"Wonderful stay...pleasantly surprised!"
Our stay at the Boulan was wonderful. Hands down the most beautiful rooms I have ever seen in a hotel. Although we were asked to pay more to upgrade our room...it was well worth it. The rooms were beautiful and the roof top pool! The front office staff was very nice.Genuine Expedia guest review
"Great location on Collins Avenue"
We stayed in a Penthouse suite with two kids on the sleeper sofa. Great view, awesome room with personal stairs to upstairs balcony and access to rooftop pool. Beautiful hotel. Staff was very friendly and accommodating. Would have liked to have had coffee in the room. There wasn't even any in the hotel.Genuine Hotels.com guest review
"Nice part of Miami Beach"
Hotel was clean and well appointed. Staff was friendly and helpful.Genuine Expedia guest review
I was so pleased with my stay in the 2-bedroom luxury suite this past weekend. Six of us stayed in the suite, and we had more than enough room. Everyone on the staff was so sweet and really wanted to make our stay exceptional. (very accommodating for our bachelorette group!) The suite was gorgeous and very clean and the rooftop pool/patio area was a […] wonderful addition. You can see all of South beach from the roof. We had beach passes for chairs and umbrellas, and its only a block walk. The breakfast included is at their restaurant around the corner. I would definitely stay here again, even if just for the great service! Read moreGenuine Hotels.com guest review
"Nice hotel..and it was close to the beach."
The rooms were exact as described on their website. The staff was very attentive. The complimentary breakfast and cocktail was a nice bonus. However, they should have separate menus for the guests of Boulan. Initially, you attempt to order from the menu and then later find that your choices are limited. This should be made clear before they hand you […] the menu. Otherwise, upon my return to MIA..the Boulan is the only place I will stay! Read moreGenuine Expedia guest review
"Beautifully appointed and close to the beach"
This was a pleasant surprise after staying a few nights down towards 11th and Collins. From the minute we checked in, Jessica at the front desk took excellent care of us. We were upgraded from a standard room to a penthouse suite at no charge, which had a beautiful partial ocean view, two balconies, a kitchenette and a massive bathroom. The pool is […] very quiet and a nice place to relax in the late afternoon. If you're looking for more fun, the hotel is close to a few other resorts that have afternoon pool parties. The hotel's private beach is a bit of a walk (5-10 minutes), which isn't perfect, but once you're there the beach staff was great. I would highly recommend this hotel to anyone looking for a relaxing stay in Miami - which is sometimes difficult to find. Read moreGenuine Hotels.com guest review
For the price it was a pleasing experience, which didn't bother me because this was just a weekend vacation and I didn't plan to stay in the hotel. It was all about the pool and the beach for me.Genuine Expedia guest review
"What a beautiful hotel!"
This place is gorgeous.. I would want one of the rooms for an apartment! Very clean, chic and retro. Love it cant wait to go back. Only one block from the beach. They have a beach club that you can use. The pool is on the rooftop and again was beautiful and the perfect place to hang out.. It felt like a 5 star hotel.. Absolutely beautiful.Genuine Expedia guest review
Overall great place, beautiful rooms and perfect for a group.Genuine Hotels.com guest review
"Great hotel for family vacations"
It was sure a great experience, the hotel exceeded my expectations upon arrival and once in my room. Would definitely return for its quality and locationGenuine Expedia guest review
"Great hotel for family, esp. with baby."
We love the hotel and location. We travel with our 1 year old son, the full kitchen was very nice.Genuine Expedia guest review
the best hotel I have ever stayed inGenuine Hotels.com guest review
"Great modern hotel."
The Boulan South Beach is a fabulous hotel. Nice sized rooms with kitchens. Nicely furnished with modern decor. The rooftop deck and pool are really nice when you don't have the time to get to the beach or don't want sand all over the place. The service is fanastic, from the bell staff to the management. I will definately stay there again. THe location […] is much quieter than the busier areas south of Lincoln. Read moreGenuine Expedia guest review
"AMAZING Bachlorette Weekend at the Boulan!"
AMAZING! The only issue was the air conditioner in the room was weird. It would get so warm and then so cold - we changed it many times but still couldn't figure it out. Also, the staff kept telling us there would be music at the pool but nothing...that was disappointing! Other than that, it was GREAT! Will definitely come back again :-)Genuine Expedia guest review
The room/condo was awesome. Very spacious and clean! Just a few blocks away from ocean drive. Valet was convenient but had an additional charge per day.Genuine Expedia guest review
"Nickle & Dime"
While the hotel was in a great location and the rooms/suites were well maintained and comfortable, the service was mostly disappointing and unyielding. They nickle and dimed everything. Our check it was scheduled for 3:00 pm. We arrived early (at 1) and was told our room was almost ready. It was not ready until 5:30 pm. nothing more than an apology […] ensued. We booked 2 suites for 3 nights for 8 people yet they could only give us a pass for 2 beach chairs and 2 umbrellas ($10 cost). We find at the beach that these passes were improper and the umbrella is not included. We were told the rollaway bed was $50 for our stay but I get home to find $150 charged. The hotel told us after the fact that is is $50 per night. NOT TRUE. The managers are unyielding in their service and while Jessica at the front desk was very nice, she was powerless to help. If you stay here, make sure you bring your wallet, don't eat anything from the mini bar, and check your charges before checking out. Read moreGenuine Hotels.com guest review
"Nice hotel close to beach"
Very nice hotel and excellent location. Very helpful friendly staff. Only issue with our unit was the washer and dryer were not working and when we advised hotel staff they came to look at it but the issue was never resolved - maybe the unit owner who was too cheap to foot the bill? However, overall, fantastic place to stay.Genuine Expedia guest review
"Great hotel in South Beach"
I stayed at this hotel for a birthday weekend. We got a larger room to be able to have more space than your average hotel. The room was beautiful and the location was great! It was very clean and spacious. However, I ended up sleeping on the pull out bed and it was not comfortable at all. We have stayed in large groups in other hotel rooms and used […] the pull out beds with no problem (obviously not as comfortable as a bed, but not terrible) This bed was not comfortable at all. The hotel is about 10 minute walk to the beach and they provide you with cards to get free chairs and umbrellas. Read moreGenuine Hotels.com guest review
Although the hotel is rated as Superb, they still have to have an all included packages. The meals should be more easy to deal with. Excellent service and professional team.Genuine Expedia guest review
"Great Hotel experience."
Very nice hotel. Perfect if you do not want to be on the strip, but near the action.Genuine Expedia guest review
"Boulan in South Beach"
overall it was an ok stay. we liked the look of this boutique hotel - very charming. the staff was very nice; however, it took a while to receive wash towels upon request and they weren't what we expected as compared to most hotels. the valet service should be quicker - the average time to receive our vehicle each time was about 25 minutes (this was […] with us being the only valet requests at the time). the shower was clogged and backed up during our first shower. we had to have them unclog it (pretty 'icky'). the restaurant we received free continental breakfast at based on our stay was quaint and the food was great. the continental breakfast was only a selection of 3 or 4 pastries with nothing else to accompany it (no juice, coffee, tea, or fruit). Read moreGenuine Hotels.com guest review
"Great hotel for the price"
We started off not thinking this was going to be a nice hotel when we arrived but boy were we wrong. The vallet quickly took our car and luggage and when entering the hotel you definetly can tell this is a classy hotel. The reception was very welcoming and the staff as well. Our suite was breathtaking with an ocean view and the overall condition of […] the room was outstanding. The entire area was very friendly and access to the beach was close. We will definetly return without a dought. Read moreGenuine Expedia guest review
Our room was gorgeous and the staff was very friendly and helpful! They upgraded us to a room with a balcony and ocean view!Genuine Expedia guest review
The decor at the Boulan is truly ridiculous. I have no idea to whom they are trying to cater with tasteless silver sofas, gaudy mirrors, and silly accoutrements. On the coffee table there were silver chess set pieces standing about 2 feet tall. It was a suite of rooms full of visual pollution.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )