"one of the best rooms in south beach for the money"
one of the best rooms in south beach for the money.....not the typical "shoebox south beach room"....I have stayed in miami beach many times and you cant beat the location, limited parking hassle, and quality of the rooms......no room service, but OK with me.....I will be back here again for sure....Genuine Expedia guest review
Jackhammer construction is loud and early in morning. Hotel is still under construction in parts but very nice.Genuine Expedia guest review
"Spacious luxury in SOBE"
Overall, we loved our stay at this hotel - location was perfect: quick walk to beach, bars, and amazing restaurants. $5-10 cab ride to the hottest South Beach clubs. Stylish large rooms, amazing rooftop pool - warm and friendly staff. Felt like we were temporary residents of SOBE's coolest neighborhood as opposed to tourists. As such, this was the most […] enjoyable trip to Miami we've ever had. Our main complaint was that several things in the room didn't work. Never got the TV in the bedroom to turn on, the iPod docking station made a terrible screeching noise when we tried to use it, and the radio in the bedroom was also broken. Also we got there about 20 mins before checkin and our room wasn't ready. Not a huge deal but there really wasn't anywhere to sit and wait so we ended up walking to the beach. Expect near perfection given the rates that they charge. Read moreGenuine Hotels.com guest review
"Excellent Location great Design"
Excellent location in what I think is the best part of south beach. Besides the hotel and the rooms are modern and beautifully designed. I will really considered with an average rate.Genuine Hotels.com guest review
It was great, the only problem was that the phone system is completely not functional; if someone called the hotel to speak to my room, they could not transfer the call....and that's IF they actually answered the phone. Aside from that, beautiful Hotel, great location!Genuine Hotels.com guest review
"Will not return to Boulan"
Check in 11/23 Check out 11/26 Number of people:4 - booked prepaid room with 4 people even though we were 3. - first room experience on 11/23 had sofa bed broken, no phone, no tv, no DVD player, no cushion on deck chairs - had to sleep on floor since management couldn't provide spare bed or alternate room for first night - Robert is an exceptionally […] rude and unprofessional manager, promised a change as we waited for 2 hours the next day for an alternate room. - Maintenance, house keeping and bell boy entered the room without permission when I was in the shower/changing. - Alternate room provided on 11/24 AGAIN had the same issue with the bed and was unusable. Had to wait another hour at 11:00pm so that we could get a room that had a working bed. Had to cancel plans for the night as we were waiting for a new room. When we pay a premium rate, we expect good service and a nice hotel experience.We travel very often and this is by far our worst experience in terms of management and service.However,Maria the manager there listened to us during check out and we were finally reimbursed half of the final amount.But overall,I am not sure if I will return to Boulan. Read moreGenuine Hotels.com guest review
"Great apartment, not a conventional hotel"
We had a great extended weekend at Boulan. This is not an ordinary hotel, and I think most of the negative reviews are due to wrong expectations rather than the quality of the service provided. Boulan is great if you: -Want to cook and do your own laundry -Do not need or expect full service provided at a regular 4.5 star hotel -Happy with coffee/tea, […] OJ, yoghurt, and a bagel for breakfast -Want to be close to but not right on the beach or among the nightclubs and bars Boulan is not the best choice if you: -Need full room service -Want a full American breakfast -Are looking to party with other guests -Want to be on the beach or right among the nightclubs/bars Our room was considerably bigger than an ordinary hotel room, with a full kitchen and washing machine and dryer. Utensils were largely lacking (there were glasses, plates, and two pots, that's it). There is a nice roof top pool with a hot tub (was not hot last day), a courtyard were you can enjoy the complimentary (rather basic) continental breakfast between 8 and 10 am. There is no bar or restaurant on site today, but there are plans to add this in the future. Boulan have designated beach chairs and umbrellas on the beach. We did not experience the problems mentioned in other reviews regarding fresh towels etc. Fresh towels (both for beach and for the room) were delivered daily, bed was made daily, etc. Wifi OK. Staff was friendly and helpful. All in all - a great stay, expensive but everything on South Beach is. Read moreGenuine Expedia guest review
Needs a restaurantGenuine Hotels.com guest review
"Huge apartment in luxury building"
I used to live in Miami and was not familiar with the hotel, but the location by the Setai and W hotel was great so I booked. At midnight 3 men were at the desk to check me in. It is condos with some rooms for the hotel. Men at the desk extremely nice and helpful. Internet is free, you get and actual door key (not card). I couldn't believe the room […] when I walked in. Not the average condo/hotel room. Amazing decor very similar to the W hotel. Half bath in entry &washer dryer! Long corridor to full modern kitchen with wine fridge &dining for 6! Living room:awesome silver tufted chairs &couch. Flat screen living room backs to flat screen bedroom. soft king bed with cool modern painting above. I wanted to steal all the furnishings to take home! Desk, huge walkin closets, huge bathroom w soaking tub &walking shower. Toilet in separate room. Layout a little odd in bathroom &some signs of disrepair but didnt bother me. terrace left something to be desired bc no view, side wall blocked out any view of busy Collins ave, but I wouldve liked to see. solo, I felt I couldn't use all the amenities offered, but for couple wanting to entertain &be near the hottest clubs, great! Its not on the beach but you can be there in 2 mins. More quiet ritzy area of Collins. More likely to see very wealthy locals &maybe celebs vs tourists &college kids further south (below 16th) on Collins. Def recommend Read moreGenuine Hotels.com guest review
"Convenient to beach and convention center"
Overall the hotel was nice and convenient with excellent customer service, however 2 out of the 3 nights I stayed there was no AC and it was 86 degrees out which I didn't find to be acceptable after having paid what I did each night.Genuine Hotels.com guest review
The room was a little dusty and the air condition in the building worked 2 out of the 5 days of my stay.Genuine Expedia guest review
"Lots of potential, awesome room/suite"
I booked this place out of desperation for a business trip when the entire island seemed to be booked - literally, I didn't even check out the Boulan website beforehand, because my only other options were of the 2 star variety. This ended up being an incredibly pleasant surprise, as my room was a full-on apartment-style suite, brand-new construction, […] with condo finishes and a wraparound balcony with a decent view of the ocean. I didn't have time to spend at the rooftop pool, but next time I'll build that into my plans. My main critique would be that this is still set up a bit more like a condo than a hotel - it would have been nice to have the complete appointments one has come to expect, for example a blow dryer or cotton swabs in the bathroom. And despite my room having its own individual wireless router, it didn't seem to get reception in all parts of the apartment. Also there was a hair on one of the pillows (thankfully there were five or six of them), which really grossed me out. In sum, this has the potential to be a five star place if they pick up the attention to detail. Read moreGenuine Hotels.com guest review
I was woken up by Jack Hammers busting concrete at the lobby of the hotel, went to Manager and asked what's happening and said that they were remodeling the restaurant and that the noise will continue for at least 4 to 5 days. I had to check out and move accross the street with my 3 children and luggage.Genuine Hotels.com guest review
Not a traditional hotel. It's more like a luxury apartment house. We had a very comfortable stay and will be sure to book there again.Genuine Hotels.com guest review
"Hot South Beach Spot"
Nice condo and great staff! Roof top pool off the hook sexy!Genuine Hotels.com guest review
"¨In Brazil called Flat"
At the entrance of the hotel, the reception usually has 02 people in one day and one at night, so with little security. The continental breakfast place is inappropriate. One day been waiting for my car and a street walker came through the front door and went to the cafe and got some food. The pool is on the terrace, has a nice view, but there is no […] bar service. The room we got was great for the size, there is microwave, oven, hob, cooker, two television, a desk, a couch, large bathroom, etc.. The cleanliness of the room was not good. It has wi-fi. Read moreGenuine Expedia guest review
"pool on the roof"
swankGenuine Hotels.com guest review
"Amazing hotel with even better service!"
Our entire experience was AMAZING! The entire staff was great! The rooms are beautiful as well as the roof top area. Everything is clean and well kept. We cant wait to stay there again.Genuine Expedia guest review
"The best customer service!!"
I absolutely love this hotel! I felt so at home there, and the staff couldn't be friendlier or more helpful. I had a couple very minor issues, not even worth mentioning, but the reason I do is because they handled it so beautifully and so quickly that my respect for them grew even more. The location was perfect for my needs and I will stay there again […] & again. The accommodations are beautiful and extremely roomy. Everything is brand new. Gorgeous patio area & beautiful pool on the roof. I highly recommend it! Read moreGenuine Hotels.com guest review
Pros: The rooms were big and spacious. Cons: The room only had 1 key and allowed you to only go to that floor. We had problems going to another floor where our friends were on.Genuine Hotels.com guest review
I enjoyed my stay. I loved my room!! I didn't get a chance to visit the pool area but I'm sure I'll be back again. The only thing I didnt like was the house keeping. They came to the room at 6:00 when we were showering and getting ready for dinner. They had an attitude and said "now or not al all". I thought that was rude. They could have at least given […] us clean towels, but they didn't. Other than that I enjoyed my stay! Read moreGenuine Hotels.com guest review
Had the best time at this new and upcoming hotel, the staff was BEYOND accomodating, can't wait till my next stay! A must see if you plan on staying in Miami Beach!Genuine Hotels.com guest review
"Great place to stay!"
The Boulan is a beautiful well thought out home from home for discerning travellers. Designer rooms, fully loaded kitchen, flat screen tvs, top end furniture. It comes though without the huge price tag! We stayed on the 3rd floor (rm 311). The rooms are immaculately clean and much larger than a normal hotel. The Boulan is really a set of condo's (high […] class) with an impressive and friendly staff at the front desk (Robert & Bruna) who answer all questions and seem to love what they do. The building has the most gorgeous rooftop pool with lounge chairs for sun worshippers to boot! You really have to see its design. Boulan is a 3 minute walk to South Beach and is located right next to Ocean Drive. We drove and valet parking is $32. Daily and you take your vehicle as many times as you like with no additional charges. My wife, six year old loved the place as did I. As Arnold Schwarzenegger may have said ' I will be back!' Read moreGenuine Hotels.com guest review
"Condo: This is a good option"
The room/condo was large with a separate bedroom and livnig area (two TV's,). The staff was friendly and helpful. The beach is only a block away and made for a great sunset swim in the warm water. Superb dining is about 6 blocks away and it is safe to walk after dark if you stay on the main streets. There is a Walgreen's one block away. Cab ride from […] the airport is about $35-$40. My only complaint is the poor condition of the bed. The matress sagged so much we had to put a pillow in the center to fill the hole. There was a sliding door that separates the bedroom and bathroom that was off its track, but that didn't bother us. Overall, this is a great lower cost option if you want to be away from the craziness of SB but close enough to visit. Read moreGenuine Hotels.com guest review
"Need to come back"
I had a good time everything was great I just need to back late fall.Genuine Expedia guest review
loveddd it !! :) we stayed in a beautiful room! the pool and hot tub is on the roof and at night it was very romantic :) The only problem was parking, everytime you valet your car and wanted to go back out you would have to pay 15$ everytime u wanted your car back and the guy behind the counter was not to pleasent at all! He was rude about the situation […] and when it came down to helping us understand how it works. We payed the valet guy also and he basically snatched the money out of my boyfriends hand as if we were going to take the car and not pay :S weird.... Read moreGenuine Hotels.com guest review
"Great Hotel Just needs Better Management !"
This Hotel was Beautiful, the furniture was modern, it was very spacious and clean. The ocean view that they advertise is false, the only view you can get of the ocean is from the roof top which i have to add how amazing it is especially if you enjoy laying out by the pool. The only Balconies I saw where in the Pent house suites. The rooms have a washer […] and dryer that really comes in handy along with the full kitchen. The 2 Front desk clerks Michael and Armando where awsome. My Experience in this Hotel was Great Besides the experience I had with the Hotel Manager, If you can avoid the Hotel Manager as much as possible you will def Enjoy This Hotel. MANAGEMENT IN THIS HOTEL HAS NO PROBLEM LOOSING CUSTOMERS ! Read moreGenuine Expedia guest review
"nice place to stay"
this is not a hotel, it's a condominium development. we were looking for just that and it met our expectations there. the condo overall was great. the housekeeping staff (if you call them that) was friendly. the only issue we had was on the first day, where they hadn't provided face towels and had actually run out of them. not a huge problem, but notable. some […] things i would have changed if I could have: (1) just a little less square footage on the bathroom and more for the bedroom (2) remove those hideous silver sitting chairs in the living room (3) add some color to the units, not just white, white, white. overall great stay. pool and pool area were fantastic. building was clean and quiet. location is perfect. parking, well you know how that goes on south beach... Read moreGenuine Expedia guest review
Beautiful hotel/condo! The sofa bed was not comfortable, but did not expect it to be. The bed was much better. We had great experience, loved the modern design, kitchen, pool etc. Staff were very nice, will recommend to others.Genuine Expedia guest review
"A Great Alternative to the Hotels"
I loved everything about this place. Trust me, I am not an employee or know anyone who is an employee of this place, it really is great. I brought my wife and 2 small children for a long weekend of some work and play. The room we had didn't have a balcony, which is totally fine, but would have been the cherry on the top of a what was already a wonderful […] living space. The gorgeous modern space wasn't very child-proof, especially with the white leather seats and sofa, but wasn't a problem after all. Everything worked as listed in the description and I'd be dammed if we could even make a small issue out of anything here. The rooms were always air-conditioned adequately (you can adjust to your liking) and the kitchen, fridge, coffee maker, etc. all worked out swimmingly. The pool on the roof was outstanding, esp for the kids, as the pool had broad staggering steps that were not deep. What else? Walgreens is a couple of blocks up and had everything we needed as well as it's awesome proximity to restaurants and the beach. They had great folding chairs and umbrellas for guests of the Boulan, which worked out great for us, too. The internet and cable worked fine as well as the water. Gorgeous bath room and an overall awesome experience. Read moreGenuine Hotels.com guest review
I truly enjoyed my stay at the Boulan Hotel. I will be staying there every year that I'm in South Beach. Loved it!Genuine Expedia guest review
"Very good nearby to covention center and the beach"
Enjoyed a lot and reconmrnd to all my friendsGenuine Hotels.com guest review
"Excellent; would stay again"
Excellent South Beach option for those who like 5-star surroundings (but not 5-star prices!) and do not need to be waited on 24/7 by hotel staff. The Boulan is a brand-new building that is not a full-scale hotel but more of a condo rental. Those who arrive expecting their every need to be catered to would be better off staying at the W or the Setai […] across the street. The Boulan offers daily housekeeping, a 24-hour front desk, basic continental breakfast, and beach chairs & umbrella, but no room service, bellhop, etc. The rooms are extremely spacious, clean, and are very nicely decorated with marble tile and modern furnishings. Our kitchen had a few plates, glasses, bowls, and silverware - perfect for heating up leftovers or having a bowl of cereal. There is a small market (Ocean Deli & Market) right around the corner, which sells basic food items and amazing sandwiches, which we took to the beach every day. The beach is a block away, and there are specially-marked Boulan umbrellas and chairs for guests. All you have to do is show the attendant your room key when they walk past. This "hotel" is also very conveniently located, as it is just a short walk (or bike ride on DecoBike!) to the main drag of South Beach. Overall we had an excellent time at the Boulan, and would definitely stay again next time we are in South Beach! Read moreGenuine Hotels.com guest review
Enjoyable friendly staffGenuine Hotels.com guest review
"Wonderful staff, very spacious"
The staff was accommodating and courteous. There was always someone at the front desk whenever we went by, day or night. Our room was very nice, and the bathroom was well lit and spacious. We had some issues with the air conditioning, but as soon as we told the front desk it was fixed promptly. The pullout bed on the couch we had though was awful, it […] was half broken when we got there, and our friend ended up sleeping on just the couch during the rest of our stay. The rooftop pool was very nice, as was the lounging area around it, and though it is not beachfront, a short walk a block across the street gets you there and the hotel has umbrellas and lounges there. My only other complaint is that the dishes were dirty when we got there, and there weren't a lot of them. Overall though, well worth it and would stay again. Read moreGenuine Expedia guest review
Listen, if you understand that it is a condo hotel and not full service you will not have a problem. I also noticed small complaints people had seem to have been fixed. You feel like you have a condo on the beach. It was awesome for inviting friends to spend some time with us. The only downside would be that it's not beachfront. Still a great stay. […] Will definetely be back! Read moreGenuine Hotels.com guest review
"Very Nice Condo-Hotel"
It was exactly as I expected from a Condo-Hotel unit. The accommodations are not at Hotel level, for instance there is no pool attendant, no music at the pool and no drinks/food served at the pool. But the room is huge, has a full kitchen, separate living room and bedroom. Very comfortable for extended stays and very nicely decorated. Also since it's […] right across the street from the beach and close to Lincoln road, it really has a great location. I highly recommend this hotel:) The only reason I didn't give 5 stars all the way across was because the A/C was not working when I first checked in but they had that quickly repaired. Read moreGenuine Hotels.com guest review
"Plenty of space and a great pool"
I booked 3 rooms at Boulan South Beach for a Bachelorette party/weekend, 1 Terrace Room and 2 Standard Rooms. The rooms were a great size for the 11 people total. The bachelorette stayed in the Terrace room, which had a full size bar and plenty of seating for the whole group to hang out in. In the other rooms we had 3 and 4 people and there was plenty […] of space for getting ready and sleeping. The rooms all included 1/2 baths in addition to the full baths, which was a nice bonus when you have more people involved. The rooftop pool was great, not very busy while we were there, so we had it to ourselves for the most part. The rooms only had one key and swipe card for elevator access per room, which was inconvenient with 3 to 4 people staying in each room. Also, the swipe card only allowed you access to the floor your room was on, which was frustrating since our 3 rooms were on 3 different floors based on people checking in at different times. They card was also supposed to allow you access to the top floor to get to the pool, and did not always work for that either. Luckily there were stairs. The only other complaint was that the A/C went out our second day there, and was still out that night. South Beach in June is very hot, so that was less than pleasant. However, the hotel was very apologetic and reimbursed us for that night. Overall, the hotel was great for the bachelorette party weekend. Read moreGenuine Hotels.com guest review
"Great location, quiet, spacious, friendly staff."
We stayed in a one bedroom suite with 1 1/2 bath, fully equipped kitchen and washer/dryer. We had assumed it would sleep 4 adults comfortably but the pullout couch was small and uncomfortable. We asked for an additional bed and immediately had it delivered to the room. Everybody we dealt with was extremely friendly and accommodating. We would definitely […] stay there again, but chose a different room or suite layout. Read moreGenuine Expedia guest review
"Excellent Rooms at a Good Value"
If your primary objective is to have a superior room in the heart of South Beach ...then this hotel is for you. Condo -sized clean rooms with outstanding bathrooms at a reasonable price. Some travelers may not like the fact that there are not any restuarants in hotel. This would be a minor inconvenience as you are surrounded by excellent hotels within […] walking distance that DO offer the hotel restaurants. The Boulan WILL eventually have on premises eating options in the months to come as they are currently working on establishing same on the ground floor. I would expect that once this detail is addressed in this fairly new facility, then the room prices will likewise increase. As such, travellers might want to consider taking advantage of these rooms right now which present consistent with the photos on the website. Read moreGenuine Expedia guest review
"Boulan at Sobe"
Great hotel, tastely decorated, good location friendly staff, worth the money.Genuine Expedia guest review
"Great South Beach hotel"
Perfect standing and overall quality for Boulan Hotel. To be recommendedGenuine Hotels.com guest review
The Boulan is a great place for an extended stay of a week or more. It has all the amenities, washer/dryer and full kitchen that even has a small wine refrigerator.Genuine Expedia guest review
I was pleasantly surprised by this "hotel". I couldn't find any information about it, but booked the rooms at a time when the hotel I wanted to say in was almost twice the price. The rooms are very large, the bathroom was also very large with a huge modern tub and large shower, and two sinks. My room has a great balcony with views of the beach, and […] there were additional comforts of a full large kitchen, large fridge, dining room and large living room with very modern funky furniture. I loved having the kitchen to make a nice breakfast in the morning, and having the extra room was also great. There is no restaurant in the hotel (looks like one is opening in the building soon). There were also not many amenities in the room (no wash clothes, only hand towels and large towels). My tissues ran out and they did not replace them, and limited bathroom amenities too. Besides this I would absolutely choose this place again just knowing I had to bring my own toiletries that I do anyway would have been helpful. Read moreGenuine Hotels.com guest review
"NOT a hotel, but a condo rental"
I do not think it fair at all that this is billed as a hotel. There is no food service on premises at all. No restaurant, no bar, no pool service, no room service, not even a vending machine. The rooms are actually condo apartments with full kitchens, however, there are no pots or pans or knives, not even a bottle opener, which even the front desk could […] not provide. The Boulan claims to be between the W and the Setai, both on the beach side of Collins. It is not; it is actually across the street from the Setai, so not on the beach. Other things they claim to provide but don’t are HDTV (we had a TV but no channels), WiFi, & blackout curtains (our bedroom had brown craft paper taped to the window). Spa tub - it didn't get any warmer than the pool. Neither did the bathtub in our room. There was no hairdryer in our room, and it took 2 requests and several hours to get one. There are no phones in the rooms. I will say that the rooms are beautiful, modern, big and brand new, as is the roof top garden and pool area. The gym was average (but no mats for sit-ups or stretching). As for clean, I gave it a 4 not a 5 because there were mystery long black hairs not only in our room but in the gym as well. If you are looking to rent a condo and do not want any of the amenities a hotel offers, like food or ambiance or other people, then the rooms are quite nice. But if you believe, as I did, that you are checking into a hotel on the beach, you will be sorely disappointed. Read moreGenuine Hotels.com guest review
"best in South Beach"
Fantastic room and hotel!Genuine Hotels.com guest review
"amazing room poor service"
no phone in the room , and no room services and parking not available, however the room is amazing.Genuine Expedia guest review
"Luxury without the essentials very stressful"
Boolean south beach hotel, 2000 Collins ave really 220 21st St! Neither airport shuttle nor FedEx nor USPS were aware! Lost both of my deliveries because of it, despite having called in advance to ensure reception No phone in room and they will not call FedEx for you if you do not have a local phone and lose a package So come with your own stuff! no […] hair dryer, no alarm clock or radio no clothes rack until asked and received it on the second day Very patchy internet access in the room No restaurant, no boarding pass printing Minimal hot water in tub No mug unless asked for Not much soap, shampoo, lotion unless asked for No bath mat towel toilet paper missing in master bathroom until asked for Master toilet plugs easily Slow to respond and they tend to minimize your observations of irritants Not forthcoming with orientation or instructions, e.g. how to get connected to wifi No detergent, no silver ware No sterilizing wipes in gym to clean equipment No iPod or clock radio as advertised No safe in room Does not back on to beach, have to cross the street Positive: Pool and exercise facility, no towels or head phones in exercise area 7am to 8pm, beautiful areas Beach 9 am to 5pm beach towel/chair access free with room Read moreGenuine Expedia guest review
I go to South Beach often for Medical reasons. I try to take a day before to have "fun" We are a party of three. This time so disappointing. After driving 4 hours we arrive ready to sit on the beach or by the pool with a drink and some food for a few hours. The "hotel" which I was later told was never meant to be hotel it is a condo, has no ammenties! […] is not on the beach! We went to our first room with our own bell cart and the room had not been cleaned (we were told later oh sorry there was a wedding group here last night). Trust me are trying to make this work since I paid on Expedia and knew gettin a refund would be impossible, No ice, no blow dryer, no sleeper bed, no balcony furniture , no towels at pool.The noise from outside is insane alllll night long. Do not waste your money not even if you think you are getting the chance to stay in a million dollar condo hahahahaa Read moreGenuine Expedia guest review
"Boulan South Beach - nice hotel, poor service"
The rooms are great. If you want to cook in them (or even drink) it can be rough. Owners are responsible for stocking the cabinets and ours came with 2 wine glasses and 2 coffee mugs. So some of us had wine in coffee mugs. We opted to not cook once we saw how much it was lacking. Otherwise, rooms were clean, modern and comfortable. My biggest complaint […] would be the service. We were only there for a couple of days and there was a lot of rain. One day it cleared up so we took the opportunity go to the beach but the "beach guy" for the hotel didn't show up and all of the chairs were locked up and the hotel doesn't have a key. The front desk felt more like a lobby to an apartment building. They really didn't know much about the area - i.e. when I asked where we could get some produce, they had no idea. Read moreGenuine Hotels.com guest review
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