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Casa de Isabella, a Kali Hotel, Cristallo

3.5 stars
Carrera 2da No. 19-20 El Centro, Santa Marta, Magdalena, Colombia, ‏‎800-491-6126
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Boutique hotel in Historic Center with spa, outdoor pool

  • Free cooked-to-order breakfast and WiFi

Main amenities

  • 10 guestrooms
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Bar/lounge
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in the lobby
  • Air conditioning
  • Daily housekeeping
  • Garden

What’s around

  • In Historic Center
  • Parque de Los Novios (0.1 mi / 0.1 km)
  • Marina Santa Marta (0.2 mi / 0.3 km)
  • Simon Bolivar Park (0.2 mi / 0.4 km)
  • Customs House (0.2 mi / 0.4 km)
Outstanding4.7 / 5
  • Lovely hotel, beautifully decorated. The location is perfect, near bars and restaurants.…Jul 13, 2015
  • We came to Santa Marta as a base to explore Colombia. We thoroughly enjoyed our visit.…Jun 17, 2015
See all 70 Hotels.com reviews
From 394 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $155
  • Superior Double Room
  • Double Room
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child’s birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Other information

  • Resort fee included

Also known as

  • Casa Isabella Hotel
  • Casa Isabella Hotel Santa Marta
  • Casa Isabella Santa Marta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Children under 13 years old are not allowed in the spa without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of COP 50,000

Rollaway beds are available for COP 60,000 per night

Airport shuttle service is offered for an extra charge of COP 50000 per room

Airport shuttle service for children up to age 12 costs COP 50000

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in lobby
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • First-run movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Leda Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Children under 13 years old are not allowed in the spa without adult supervision.

Casa de Isabella, a Kali Hotel, Cristallo’s small print

Also known as

  • Casa Isabella Hotel
  • Casa Isabella Hotel Santa Marta
  • Casa Isabella Santa Marta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Children under 13 years old are not allowed in the spa without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of COP 50,000

Rollaway beds are available for COP 60,000 per night

Airport shuttle service is offered for an extra charge of COP 50000 per room

Airport shuttle service for children up to age 12 costs COP 50000

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Casa de Isabella, a Kali Hotel, Cristallo

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