All hotels in Durham, England, United Kingdom
1 room, 2 adults
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62-64 Front Street, Durham, England, DH1 5DE, United Kingdom, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
2.9 / 5Fair

Score breakdown (from 60 reviews)

Average rating for:

  • Cleanliness
    3.2
  • Service
    3.4
  • Comfort
    2.8
  • Condition
    2.8
  • Neighborhood
    3.1
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3.0 / 5Good
"Off the beaten path"
Staff friendly, food good and enjoyed the pool table. Room was noisy - next to road and plumbing made god awful noise when ever water used in bathroom.
Genuine Expedia guest review
Other trip Jul 9, 2015
A Traveler
US
2.0 / 5Fair
Room fine and bed comfy. The rest was very poor. Would not stay there again.
Genuine Venere guest review
Other trip Jun 5, 2015
A Traveler
US
4.0 / 5Excellent
"nice but a bit noisy"
The room was small but charming, in an older building. Not luxurious by any stretch, but exactly what I was looking for and at a good price. My one complaint would be that the street noise was rather loud. The owner was very nice and helpful, and the food at the restaurant was outstanding. I would recommend it to anybody, with the caveat regarding traffic noise.
Genuine Hotels.com guest review
1 night business trip Apr 15, 2015
Tim
US
3.0 / 5Good
"Nice room, great breakfast, but what a lumpy bed"
We stayed in the family room, and it was plenty big enough for four. Everything was pretty clean and tidy. The room was directly above the pub bar, this could have been a noise issue but this is a quiet suburban place so it wasn't (at least the friday we were there). It also meant we could head downstairs for a drink after a long days sightseeing leaving the kids safely upstairs. Very pleasant traditional bar with hand pulled beers. The breakfast was full english and cooked to order, with as much toast and teas as you can drink. Excellent, set you up for the whole day. However, its silly the little things that can spoil a stay - the mattress in our bed was so lumpy it made sleeping difficult. If that were resolved this would be a solid 4 star review.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2014
Bevan
US
1.0 / 5Poor
i can not understand how this hotel got the rating it has is is at best one start. Was very disappointed , bed smell , very basic accommodation , bedding was smelly , did not sleep all night . If I had reached there earlier I would not have stayed. Very over rated. Sorry , would be better of at one of the travelers hotels.
Genuine Venere guest review
Other trip May 22, 2014
A Traveler
US
4.0 / 5Excellent
"Suburban B&B"
On-line details were a bit confusing about number of beds in room, but it turned out OK. Hotel was fine for short stay. Bus stops close by to go into town.
Genuine Expedia guest review
Other trip Oct 13, 2013
A Traveler
US
3.0 / 5Good
"Great bar but rooms a bit scruffy"
After a long day travelling I was a bit disappointed by my room. The TV was stuck on ITV3 and I couldnt get it to work. That said I thought the barman/receptionist was very friendly and helpful, and the steak for dinner was lovely. Sadly the room wasn't great so I will be searching around for an alternative next time Im in the Durham area.
Genuine Hotels.com guest review
1 night business trip Sep 2, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"Not A Pleasent Stay"
The room was OK but very cold.There was very little choice on the Menu and most of it wasn't available went to bed hungry wouldn't stay again which is a shame because the staff were so nice
Genuine Hotels.com guest review
1 night business trip Dec 15, 2015
Paul
GB
1.0 / 5Poor
"Horrible night."
Booked 1 night here, there was no evening meal available no heating in the room. Damp in the bathroom, stained bath and sink. Went down for breakfast next morning to find everything locked up no one to be found. will not be staying here again.
Genuine Hotels.com guest review
1 night business trip Dec 14, 2015
Kelvin
GB
1.0 / 5Poor
"not good"
will never stay Here again
Genuine Hotels.com guest review
3 night business trip Dec 3, 2015
A Traveler
GB
2.0 / 5Fair
"Brrrr!"
Warm welcome but the bedroom lacked heat, hot water and the accommodation smelt rather damp
Genuine Hotels.com guest review
1 night business trip Nov 16, 2015
James
GB
3.0 / 5Good
Disappointed there was no evening meal served on a Sunday Night. Had we known this when we booked we would have gone elsewhere. Breakfast was fine although we had to listen to a very loud radio, even after we asked for it to be turned down it was still too loud and not just background music
Genuine Venere guest review
1 night romance trip Oct 11, 2015
Jim
GB
1.0 / 5Poor
"No"
I am sorry that I have chosen This place as accomodation.
Genuine Hotels.com guest review
1 night family trip Oct 3, 2015
A Traveler
GB
4.0 / 5Excellent
Standard pub inn and accommodation. Fair value.
Genuine Hotels.com guest review
1 night romance trip Sep 8, 2015
A Traveler
GB
5.0 / 5Outstanding
"Our one night stay"
We were made very welcome for our one night stay.Breakfast was amazing we would go back there.
Genuine Hotels.com guest review
1 night romance trip Aug 24, 2015
A Traveler
GB
3.0 / 5Good
Very good dinner; good parking site.
Genuine Hotels.com guest review
1 night trip with friends Aug 25, 2015
M.
GB
1.0 / 5Poor
"disapointing"
the place was very dated, smelt of damp, dirty sheets, there was a hole in the bathroom that a massive spider kept coming out of - had to stick a load of tissue roll in it to stop it coming out, the bathroom door didnt shut. floor wasnt hoovered. The place just looked like it hadnt been decorated or look after since the 1980's. Needs some money to redo it, felt like a student dig, and since i've not long been a student, i know what this is like, I'm not a fussy person, I've stayed in hostels around the world, but this place just felt so unclean.
Genuine Hotels.com guest review
2 night trip Jul 31, 2015
Elise
GB
4.0 / 5Excellent
Clean and comfortable.Good service and friendly staff.Good quality breakfast.
Genuine Hotels.com guest review
1 night romance trip Jun 29, 2015
Andrew
GB
4.0 / 5Excellent
friendly staff.good carpark.food good.rooms need a little updating but building very old.good value for money
Genuine Hotels.com guest review
1 night romance trip Jun 27, 2015
A Traveler
GB
2.0 / 5Fair
arrived very tied from long journey to be faced with a live band performing in the pub right under our bedroom. limited breakfast menu and only served Spanish Tapas no alternative evening menu?!!
Genuine Hotels.com guest review
2 night family trip Jun 20, 2015
A Traveler
GB
1.0 / 5Poor
"All that glitters is not gold"
poor quality accomodation , needs to be shut down , fully refurbished , a disgrace to its pretentious advertisement., this is like entering a Victorian poorhouse and seems stuck in time.there are no saving graces, attached like an unwelcome appendage to a rather dingy and dimly lit public house .The tapas menu is interesting , snacky but not tea fare. The shake rattle and roll when the upstairs toilet was flushed , an impromptu alarm call left me if not shaken at least fully stirred!! Give this a miss, lived up to the name of the town ie pity me !! I want my money back.
Genuine Hotels.com guest review
3 night business trip May 5, 2015
A Traveler
GB
2.0 / 5Fair
"Tiny room"
We had just enjoyed a week's holiday in Scotland and our stay at this pub was to break the return journey. There are probably better rooms at the inn (indeed there were quite a few people at breakfast - maybe their experience was different), but the room reserved for us was so tiny and ill-conceived that my wife, who does not easily get flustered, was reduced to fighting back tears. Other factual detail? There was an 'ensuite', but the sliding door neither fully closed (about a 3cm gap) nor locked. The toilet did not flush on first usage and we had to use a kettle of water to complete the process. The main radiator was buried behind the bed-head - its heating effect was nullified. Breakfast was adequate - cereal and milk, orange juice, coffee and a full English - 1 rasher of bacon, 1 sausage, 1 hash brown, half a slice of fried bread and an egg - there may have been beans also, but we asked for these to be missed off. We could not wait to leave and get home - never felt quite like that before!
Genuine Hotels.com guest review
1 night romance trip Mar 28, 2015
A Traveler
GB
4.0 / 5Excellent
"Overnight Stay"
Excellent friendly local pub with comfortable accommodation.
Genuine Hotels.com guest review
1 night trip Mar 15, 2015
A Traveler
GB
4.0 / 5Excellent
"Service could have been better"
Would actually have liked a cooked breakfast, but it was strongly hinted that kitchen staff didn't want to go to the trouble so I settled for cereal.
Genuine Hotels.com guest review
1 night business trip Feb 3, 2015
A Traveler
GB
4.0 / 5Excellent
"Good pub but room was not within this building"
One night stay with two friends. Was expecting to stay in a room above the pub area and not in an attached house which required us to go outside to get to room and back. However, the pub itself was interesting and staff very accommodating. The room was basic but needs updating but that did not affect our stay. Would book again
Genuine Hotels.com guest review
1 night trip with friends Feb 28, 2015
Marie
GB
2.0 / 5Fair
The Inn is just a few minutes drive from the city center, so we decided to stay there as we got a very good deal through expedia, which also included free parking and breakfast. However, upon checking in, the staff wasn't aware about the offer, and said we needed to pay extra for breakfast. We were surprised and when we showed the details of the itinerary he said he would get back to us but didn't bother. So we ended up having breakfast elsewhere. The check-in and check-out times was also very odd.. and also there is no one receiving the phone. Hence, we weren't particularly happy with service, however, we loved hanging out at the Inn's pub, it was very lovely!
Genuine Expedia guest review
Other trip Feb 24, 2015
Uzz
GB
3.0 / 5Good
"Basic accomodation"
An alright B&B accommodation for the price you pay. The heating was not enough and Internet not always working but good breakfast.
Genuine Hotels.com guest review
2 night romance trip Feb 1, 2015
Bandana
GB
4.0 / 5Excellent
"Pity Me Hotel"
Nice place, friendly staff, good beer, food OK if you like Tapas.
Genuine Hotels.com guest review
2 night business trip Jan 13, 2015
A Traveler
GB
1.0 / 5Poor
"noisy and impersonal"
Very noisy because of the pub downstairs. Very impersonal manager.
Genuine Hotels.com guest review
1 night family trip Jan 8, 2015
A Traveler
GB
5.0 / 5Outstanding
"durham and Newcastle"
Ideal for my trip to Newcastle and Durham friendly staff clean and cosy great breakfast looking for inexpensive overnight look no further
Genuine Hotels.com guest review
1 night trip Nov 16, 2014
Richard
GB
2.0 / 5Fair
"Not this one ... sorry"
The simple fact is ... we wouldn't go back.
Genuine Hotels.com guest review
2 night romance trip Nov 17, 2014
Lynda
AU
3.0 / 5Good
"Nov 2014 stay"
Fantastic breakfast and very friendly
Genuine Hotels.com guest review
1 night trip Nov 15, 2014
Stephen
GB
1.0 / 5Poor
"Cold and damp"
Smelled damp as we walked in yhe radiator was turned off at both ends and the room had black mould in the corner and sthe room felt damp and cold. It took over an hour to get any heating and with the room being so cold took all night for the room to heat up and we had to usean extra blanket. We went to ghe restaurant but the heating was not on yhere either. The shower was poor and the water in the bath was not warm enough to have a bath. The breakfast was Good We will not be returning
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Helen
GB
4.0 / 5Excellent
"Great for Beamish"
Used as a base for visiting Beamish and Durham. Easy to find, a little dated but clean nonetheless. Good value room and food for a night or two. Our room was OK - clean, warm and tidy, a comfortable double bed, en-suite etc. The bathroom could really have done with an update. Disappointed in the quality of the real ale, and told the guy that served me. Maybe both beers I tried were from near the bottom of the barrel. Evening meals were very good both nights. The service was not perfect but, for the numbers that were dining, more than acceptable! Perhaps seemed slow for anyone in a rush. Highlight of the stay were the breakfasts; very well made, very good service and great coffee. Very handy for the nearby park and ride into Durham City centre. You can park your vehicle for FREE when using the Park and Ride bus service and a Day Ticket only £2.00
Genuine Hotels.com guest review
2 night romance trip Oct 27, 2014
A Traveler
GB
4.0 / 5Excellent
"good hotel"
The food was excellent especially our evening meal
Genuine Hotels.com guest review
1 night family trip Oct 27, 2014
jo
GB
1.0 / 5Poor
"VERY OUTDATED WITH A DAMP FUSTY SMELL THROUGHOUT"
We were very shocked when we were shown to our room, it was very old fashioned with paper peeling from the walls and spider webs hanging for the ceiling and throughout the room, there was a rickety wardrobe which had a disgraceful amount of dust on top, tbh dust was very visible throughout the room and on skirting boards etc, the bathroom wasn't clean with a broken bath panel a sink and shelf above which was tilting downwards where nothing could sit on without it falling into the sink, body hairs were also visible around the sink area to our disgust, if that wasn't bad enough when going to bed the beds felt very cold and damp and this stopped us having a good nights sleep as it was so uncomfortable cold and damp I think the owners fail to keep the room sufficiently heated and this is the result. How this hotel has a 3 star rating is beyond me it is badly in need of a refurbishment and overhaul throughout to rid it of the rancid smell and overall poor conditions within the hotel and bar area. Despite it clearly stating " Public areas are equipped with complimentary high-speed wireless Internet access." we never manage to connect to it just an error from the Hotel Network I would not board an animal to stay at this hotel let along take my family into it again, it was more like a homeless hostel than a hotel
Genuine Hotels.com guest review
1 night family trip Oct 15, 2014
Mrs
GB
4.0 / 5Excellent
"Wend break with dogs"
Thought it was good,great breakfast local Chinese was assume and went for a wee glass of wine in pub friendly
Genuine Hotels.com guest review
3 night business trip Oct 10, 2014
A Traveler
GB
3.0 / 5Good
"Nice Old Public House"
Pub was handy for buses into Durham ,Chester le street and Newcastle Pub was noisy on a Saturday evening, other than that we could not complain.
Genuine Expedia guest review
Other trip Sep 29, 2014
Ian
GB
2.0 / 5Fair
"Room break down everywhere"
The bed was cracked, the lamp fall apart by switching off, the ventilation in the bath was broken. However, the English breakfast was brilliant and very nice.
Genuine Hotels.com guest review
1 night romance trip Aug 23, 2014
A Traveler
GB
3.0 / 5Good
"Not bad, could be better."
A lovely pub set in the countryside. The rooms were ok. We had a family room and the beds were comfy. There was a big tv in the room with great sound. There was a bath and a shower in the bath room too. There were some niggly things, the weather was cold for summer, August 2014 especially when it was night time. This meant that the room was cold and the heating did not work. The kitchen taps needed changing, one would not turn off properly. Overall we stayed here for a decent price and we enjoyed our stay.
Genuine Hotels.com guest review
1 night trip Aug 19, 2014
Black Country Si
GB
4.0 / 5Excellent
"Comfy beds and superb breakfast"
We stayed for one night on the way home from a trip away. Rooms in need of upgrading but did us fine for 1 night. Comfy beds and superb breakfast!
Genuine Hotels.com guest review
1 night family trip Jul 10, 2014
Murray
GB
5.0 / 5Outstanding
"Very nice stay"
It was very nice
Genuine Hotels.com guest review
1 night trip Jun 30, 2014
Stephanie
GB
2.0 / 5Fair
"Not what we expected"
I thought we were staying get in the pub but the accommodation was like 2 houses adjoined to it. The staff in the pub were very friendly. The room was very dated . The light fitting had not been dusted for years. The extractor fan in the bathroom was covered in cobwebs. The furniture looked tired and the smell in the hallway leading to the room w a s musty. We e had great problems closing the room door. We would not stay here again.
Genuine Expedia guest review
Other trip Jun 26, 2014
jennywren
GB
2.0 / 5Fair
"No sleep for us!"
The hotel is well located, and reasonably priced. While the rooms are a little worn, they are clean and adequately equipped. The evening staff were helpful. The problem was the noise. I had read about that in some other reviews so called when I booked and was told that there was no event planned that evening so all would be fine. There was no event as far as we could see, but there was a lock in which lasted until about 3am, with associated bass boom of music and singing. None of us got any sleep!
Genuine Hotels.com guest review
1 night trip with friends May 9, 2014
A Traveler
GB
1.0 / 5Poor
"Terrible experience"
I spent 2 nights in the inn. Upon entering the room, I was greeted with a smell of dampness. The musty smell was caused from a leaking tap in the bathroom. I tried to open the windows and found that the windows could not open. The room did not look like the pictures shown online, which must have must taken a while ago. When I went to shower, I found that there was dried blood on the bathroom tiles. With regard to location, one needs a car to be able to get places as from my brief stay I did not find much around the area. Overall I was greatly disappointed and would not recommend this inn.
Genuine Hotels.com guest review
2 night trip Apr 30, 2014
A Traveler
GB
2.0 / 5Fair
"Bad Experience"
No staff responded to the on-going disturbances between mid night and 2:30am caused by two adults. It was left to a guest to call the police to resolve the situation. Although a note was placed under the door at about 3am from the management, this was totally inadequate.
Genuine Expedia guest review
Other trip May 20, 2013
A Traveler
GB
5.0 / 5Outstanding
"very handy hotel"
Very friendly and accommodating staff, they were very welcoming as It was a last minute booking and the booking had not yet come through to them, very comfortable room for my quick visit. Although located on the outskirts of Durham it is only a quick taxi ride into Durham
Genuine Expedia guest review
Other trip Mar 30, 2013
Mdt
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"familiärer Inn in ruhiger Lage"
nette Atmosphäre, freundliches Personal, ruhig, gut mit Bus zu erreichen
Genuine Expedia guest review
Other trip Apr 24, 2015
A Traveler
DE
1.0 / 5Poor
"Péssimo"
Atendimento muito atrapalhado. Internet não funcionou durante toda a minha estadia. Café da manhã muito mesquinho e de baixa qualidade. Não recomendo.
Genuine Hotels.com guest review
1 night romance trip Oct 8, 2014
Eduardo
BR
2.0 / 5Fair
"familie på fire på bilferie i england"
flot engelsk morgenmad og beliggenhed er fin. Hotellet er slidt og selve pubben er ikke et sted for familier. der er en del strafikstøj på værelset
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
DK
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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