"Not an actual hotel"
This is actually an apartment - the company owns a few in a residential building and rents them out. The "hotel office" is just another apartment in the building, and it was difficult to find (the door man sent me to the wrong apartment first). The room was ok, it wasn't the cleanest (hair, stains on the floor, etc). I guess you get what you pay fo […] r. Read moreGenuine Hotels.com guest review
"Very deceiving pictures"
Ugly dirty and extremely small place Pictures are totally deceiving How much it costs to leave a bottle of water for a guest? 50 cents ?Genuine Expedia guest review
Great location within easy walking distance to Plaza de Armas (about 2 blocks). We briefly didn't have hot water, but the rooms were comfortable and a good value. The hotel staff was not present when we arrived, but they had left clear instructions for us with the building manager. Once we met the woman in charge of the hotel rooms at the end of our […] stay, she was very helpful. Also, an easy walk from the metro station. Would recommend to anyone interested in touring El Centro and the rest of Santiago. Read moreGenuine Expedia guest review
The location was convenient. There is no official concierge desk but staff greets you downstairs and then takes you to your apartment. Ours was the 2 bedroom suite. It was well appointed and equipped with everything, dishes, silverware, fridge, stove, etc. which was helpful as we were there 7 nights so we were able to eat some meals and snacks in. Staff […] is Spanish-speaking mainly but very friendly and accommodating. One day there was no hot water, that's the only 1 negative, all else was great. I'd stay there again. Read moreGenuine Hotels.com guest review
"Hotel rooms in an apartment building"
The rooms are tiny apartments in a residential apartment building so they have no services or information for tourists. It is a relatively good deal and the location was good. The rooms are run down and seem a bit dodgy. For a longer stay it is nice since it has a kitchen and for friends traveling together it would be good since the couches in the sitting […] room turn to beds. One of the main reasons I booked the hotel was for the pool - evidently it has been closed for a while so don;t come for that. Read moreGenuine Expedia guest review
"Wise choice for families"
This is not exactly a hotel, it is an very small apartment, but furnished enough to have a good stay. Only necessary item is another TV set on living.Genuine Expedia guest review
"Good cost benefit and location for business"
Very goodGenuine Hotels.com guest review
Grocery store and Peruvian restaurant across the street (literally). About 1.5 blocks from Plaza de Armas. Great security. Great service.Genuine Hotels.com guest review
The room had a strong cigar scent, this was not specified when i booked the room, other than that it was what i expected for the price.Genuine Hotels.com guest review
"Nice place right in the heart of downtown"
Efficient check-in process, you arrive to the desk of a regular apartment building, where the caretaker calls the lady in charge which lives close and comes to meet you. Note that staff and building personnel do not speak English! Cleaning and housekeeping was very good, nice building, with an amazing pool in the upper floor (kids loved it), superb […] views of the entire city! We found the apartment surprisingly quiet given that it is in the middle of downtown, but it probably depends on the orientation of the apartment they give to you. Note that the large windows in these apartments open and there are no safety nets, but locks are high enough and hard to open for little ones, so we found it was not a problem for our kids. Excellent location (1.5 blocks from Plaza de Armas in downtown), with a small, well stocked supermarket right in front of the building, I would recommend this for small families or couples to experience Santiago. Read moreGenuine Expedia guest review
"Not what it appears to be"
Not a hotel at all. It is a condo complex. We arrived after midnight to find a locked gate. Waited on he street with the hookers and homeless until someone came out of the building and we were able to get in. It says it has a balcony that over looks the city. Well it over looks a roof and is not a balcony it is a Juliette. If you don't speak Spanish […] and do not know the area or know were to go in Santiago, then this is not the place for you. There is no local map available. We booked two nights and only stayed for one. Read moreGenuine Expedia guest review
"Excellent accommodations for the price"
We thoroughly enjoyed our stay. Everyone was very helpful, although since we don't speak Spanish and they didn't speak any English, we did a lot of sign language! We were on the 8th floor, overlooking other buildings and rooftops, but the unit was quite nice, clean and comfortable. The photos quite accurately depict the unit, although there were a couple […] of inaccuracies in the description of amenities: there is NO restaurant at the property, and there is no dishwasher in the kitchen (but who cares anyway.) The rooftop garden with pool is wonderful, with 360 degree views of the city. There are areas for entertaining, with a sink and counters, but no chairs except for a few chaises around the pool. It would have been lovely to sit up in the shade and read...the hotel does NOT have AC, but both the living room and bedroom have Arcadia doors, so even in the summer it was quite pleasant. We enjoyed walking around the area, visiting the nearby Plaza de Armas with the History Museum. One evening when we wanted to find an upscale restaurant, the man at the front desk called someone who spoke English and he recommended the Catedral at Merced and Santa Lucia. Excellent! Read moreGenuine Expedia guest review
"a good place to stay"
The place is not a classical hotel. These are appartments rented out in a large building. Therefore no hotel atmosphere or service which I did not expect. If you go there make sure you speak Spanish or have some help. This was the biggest hurtle to me. Also have a Spanish copy of your reservation if possible. Other than that the location is great - […] right in the middle. I had a rental car but hardly used it since public transportation is good. The room itself was as advertised - good for two people. The room was clean, everything worked well and the TV shows plenty of goofy US shows. I certainly can recommend the place. Read moreGenuine Hotels.com guest review
I expected less and got a very nice apt with new appliances and all equipped with new and clean pots, pans and silverware. Plus there is an extra bed in the living room. I'll definetly recommend to friends. Its very close to Plaza de Armas and a lot of other tourist attractions. There is no service at all, more like a regular apt. But thats no issue […] as its in front of a supermarket. Read moreGenuine Expedia guest review
I wasnt sure if bed was clean. internet fotos deceiving. no soap or shampoo or anything in bathroom which was a bummer getting in at 2am from flight and needing a shower. no a/c. oh well.Genuine Hotels.com guest review
"More apartment style than hotel..."
I was confused when I showed up to the address listed on the website and was told that I would actually be staying in a different location--it was only about 2 blocks away, but it was still a surprise to know that there are three separate locations where you can rent rooms. If you call ahead, you might be able to find out which building you're going […] to be in. Other than that, very friendly (entirely-Spanish-speaking) staff, and clean/pleasant premises. Read moreGenuine Hotels.com guest review
"Efficiency apartment in downtown Santiago"
Staying here means you'll be renting one of several apartments in two buildings-- one at the Monjitas address and another a couple of blocks away. The property manager lives in the building and will come down and meet you (apartment front desk staff will call her). A good option if you don't mind not having any traditional hotel amenities and you want […] kitchenette access. Our room was clean, with the exception of the bath mat, which looked like a door mat. There is no air conditioning but Santiago cools down nicely at night so we just slept with the windows open. The Bellas Artes metro stop is just a few blocks away, as are several call centers/internet cafes, also convenient since we never got the wi-fi to work. Read moreGenuine Hotels.com guest review
This hotel is in the heart of downtown Santiago. This is the perfect place for a traveler looking for an authentic Santiago experience. The staff doesn't speak any English. So you need to be comfortable with your Spanish or very adventurous. If you can communicate your need the staff can be very helpful though. This hotel is actually an apartment complex. […] So your room comes with everything a one bedroom apt would have (e.g., kitchen). Overall I really enjoyed my experience and would recommend it to anyone who is comfortable in South America. If your not comfortable with your spanish, a foreign country, or big city, I would recommend a more traditional hotel option. Read moreGenuine Hotels.com guest review
This was not a hotel but a serviced appartment within a regular appartment building. The check-in was efficient. Finding the check-in though was a bit of a guess as you had to take the elevator to the 1st floor. The unit was clean and plainly furnished, however the curtains had to be kept closed all the time as other units were right opposite being […] able to look into the place. That made the whole unit appear to be a bit dull and dark. There was no phone in the room, and the WiFi access was medíocre at best. However the location is great, right in the city centre near Plaza Des Armas. Provisiopn of tourist information about sites and tours was very limited, and organising a taxi to the airport was very unreliable. As in my case, despite a booking confirmation over the phone to the staff, they never arrived to picke me up, replying instead they did not get the reservation and therefore I had to make my own way to the airport. In all it was okay, but could have been a bit better. Read moreGenuine Hotels.com guest review
"Nice small apartment, located very well !!!"
Short Stay just for one Night !!! The floor carpets need to be better cleaned or changed... I found them old !!! I needed parking facilities and had to Pay USD 15 !!! I think this is not so fear !!! The parking lot is in The same building !!! In general is a very nice apartment for short stays !!!Genuine Expedia guest review
"BY PLAZA DE ARMAS"
QUITE SMALL, BUT THE WIFI AND CABLE WAS NICE AFTER A LONG DAY OF EXPLORING AROUND TOWN. WE LIKED THE CATHEDRAL, NATIONAL MUSEUM AND JUST STROLLING AROUND THROUGHT HISTORICAL SIGHTS.Genuine Expedia guest review
"Overnight in Santiago"
Terrific value. The apartment was excellent, very clean, great views and well laid out living and sleeping areas. Compact, but yet roomy with all the amenities of a chain hotel. The front desk was very helpful. Perfect for an overnight.Genuine Hotels.com guest review
"IN THE HEART OF SANTIAGO"
EXCELLENT LOCATION AND REASONABLE PRICE .IF YOU WANT TO KNOW SANTIAGO BY FOOT ,THIS IS THE PLACE TO BE!!Genuine Hotels.com guest review
"Torre Tagle Santiago rip off."
NOT A HOTEL!!!! RECEPTION ONLY HAND OUT ROOM KEYS AND HAVE NO ENGLISH. NOT AT ALL HELPFUL. DANGEROUS AREA. If you like to be out after 9pm do not book this NON- HOTEL. Street full of garbage and poor people going through garbage. Massively strong metal gates give an indication of how the owners feel about security. Remember you have to stand while you […] release these gates and you are not visible to reception area. There is a kettle and facilities in the apartment but unless you have brought your own coffee sugar and milk don't expect to have any beverages. Wi-Fi equipment provided and you can recognise its availability but nobody will tell you the password. The notes handed out with the key give both an incorrect login and password. Advertised balcony and spa non existent. Laundry services are a coin operated machine on ground floor but bring your own detergent Read moreGenuine Expedia guest review
"Decent quality, Simple rooms"
I read some reviews on the place- they're pretty accurate. The rooms aren't fancy- they're basic, but comfortable and have everything you need including good wireless, a little kitchen, TV and stereo. Overall good location too- walking distance to Santa Lucia and the Art museum.Genuine Hotels.com guest review
"Nice little 1-BDRM suite"
For a surprisingly low price, I got an attractive 1 bedroom with a living room, bathroom (including a tub) and a kitchen, right in the heart of the Central Business District. The rooms were small but suitable. There was plenty of closet/storage space in the bedroom, but not so much in the bathroom. The decor was modern but not pretentiously so. The […] internet in the room worked without any issues except during a short blackout. The staff were polite and helpful if you need to ask them something. However none of them speak a word of English so due to my poor Spanish skills, my contact with them was limited. The flat screen tv on the wall was a nice touch, as was the extensive free cable network. The room was basically clean when I arrived except for (see below). The rooftop pool was open and people were using it. Great view of the city from the roof. The elevators work and the windows open. They give you a fob to open the front door and the gate at night, it worked for me no problem. This hotel is in good working order. Things I wasn't happy with: There were hairs in the sink, tub, and toilet when I arrived. Nobody came to clean the room for the entire week I was there. They provided a kitchen and some utensils and cooking tools, which is great, but no scrubber or dish soap, and nobody came to wash the dishes for the whole week. That's the reason I checked out. I ran out of clean pots & pans. Are the guests expected to go out and buy a scrubber and dish soap? I have no idea. I decided that's not my job and left it. There was one of those rubber mats in the tub. I nearly killed myself standing on it a few times, because it kept sliding around. Finally I removed it which ironically made the tub much less dangerous. The room was comfortable except it got cool in the evening and night. The gas heater on the wall didn't seem to work. There might have been some procedure to do to make it work, but I didn't ask what that might be. Flicking the switch on and off didn't d Read moreGenuine Hotels.com guest review
"Great place to stay in Santiago!"
We really enjoyed our stay at Torre Tagle Apartments. Everything you could possibly need is so close - surrounded by restrauants with different cuisines, markets for groceries next to and across the road from the Apartments. Very short walk to, bus stop, metro, the Main Square and as many shops as you can wish to visit. It was also close to the Tourist […] Office at the Main Square.The apartment was very nicely furnished, the security was top notch and we couldn't have had a better location. There were only two small problems, none of the staff at the Apartment spoke a word of English, which caused a few difficulties but we managed to get by with out trusty Spanish/English dictionary and when we were really stuck we called the gentleman we had dealt with via email. The other problem was that they had no egg lifter...lol We would stay there again in a heart beat and recommend the Apartments to anyone. Read moreGenuine Hotels.com guest review
Otima localidade, limpo, confortavel,otimo preço. Adoramos e certamente voltaremos.Genuine Hotels.com guest review
Otimo flat, localização excelente, perto de varios pontos turísticos, da para conhecer vários pontos turísticos a pé, metrô bem próximo, supermercado em frente. Atendimento excelente do pessoal do escritório. Parabéns! Foi tudo perfeito.Genuine Hotels.com guest review
"não é hotel é flat"
excelente, ótima localização, pessoal atencioso, amplo (qto cozinha e sala), wifi excelenteGenuine Hotels.com guest review
Hotel muito bom, ótima localização, roupas limpas, cama confortavel.Genuine Hotels.com guest review
"Hotel confortável no Centro de Santiago"
Ótimas acomodações e equipe eficiente. Local seguro e limpo. Principais atrações do Centro podem ser feitas a pé. Supermercados e restaurantes próximos.Genuine Expedia guest review
Er et perfekt sted for par, der gerne vil bo centralt og opleve Santiago fra den rigtige sideGenuine Hotels.com guest review
"Muy buena ubicacion, zona centrica, todo a mano"
Conociendo Santiago de Chile, agradable experiencia, una ciudad Limpia y su gente agradable, Zona financiera a mano. excelente subte, y bus, que te llevan a Viña del Mar y valparaiso, para caminar debes tener calzado muy comodo por el adoquinado de algunas calles, y a destacar solo se debe utilizar taxi con tiket, por el abuso de precios con el tur […] ista. Read moreGenuine Expedia guest review
"Ótima localização com custo benefício."
Excelente opção para quem quer aproveitar o centro de Santiago fazendo ótimas caminhadas pra curtir a cidade. O mercado em frente é uma ótima opção de compras com produtos locais e bons vinhos. Não deixe de aproveitar o por-do-sol no terraço do prédio, que tem uma vista de 360º de Santiago e das Cordilheiras.Genuine Hotels.com guest review
"Apart Hotel de ótima localização"
Apart hotel com boa localização – fica no centro histórico, pertinho da Praça das Armas, bem próximo de vários pontos turísticos, mercados, cafeterias etc. A estrutura interior do apart é muito boa e confortável; proporciona uma bela vista da cidade; possui piscina na cobertura.Genuine Expedia guest review
Localizado perto de duas linhas de metro ( belas artes e plaza das armas). Supermercado na frente. Próximo da plaza das armas e o cerro de Santa Luzia, dá para ir andando.Genuine Hotels.com guest review
A localização no centro da cidade é útil para o acesso a diversos pontos de interesse, inclusive com metro bem perto. Mas o entorno é um pouco preocupante depois de um horário mais avançado a noite. Quando cheguei as acomodação não estavam conforme descritas pelo Expedia, faltava a cozinha, mas a funcionária depois de um tempo concordou me mudar de […] instalações. São solícitos e prestativos, mas é tudo meio informal, não é como num hotel de fato. O mais incômodo foi o péssimo sinal de internet no meu apartamento. Read moreGenuine Expedia guest review
"Hotel bem centralizado, perto de tudo."
Chegamos a noite e o local estava um pouco deserto,apesar de bem equipado, a geladeira estava limpa, nem água tinha, mas no dia seguinte, efetuamos compras no mercado, tem dois muito perto. Próximo de algumas atrações de Santiago, pois fica bem no centro, dá para ir a pé. No dia seguinte fomos muito bem recebido pela responsável do nosso apartamento, […] que nos indicou os passeios e como chegar aos mais próximos sem precisar de guias, Read moreGenuine Expedia guest review
Hotellet ligger centralt, fungerer lidt anderledes end hoteller flest, da det er et lejlighedskompleks, hvor receptionen der ligger på 2.sal, ikke altid er bemandet. Men god lejlighed, med alt hvad man kan ønske.Genuine Hotels.com guest review
"Bom preço, acomodações deixaram a desejar..."
A pessoa responsável (Gina) foi muito atenciosa, auxiliando-nos inclusive com a guarda de malas, que foram entregues com atraso pela TAM...Genuine Hotels.com guest review
Estadia e acomodações perfeitas,fiquei no apto 2218 do bloco B e foi perfeito...um dois quartos com suíte e banheiro social .Cozinha ótima e equipada e novinha,a sala ótima...pude receber meus amigos num total de 17 pessoas com folga para comemorar a passagem do ano...tudo perfeito e a arrumadeira jenni perfeita tb...deixou saudades.Recomento o El Txocho...restaurante […] espanhaol na Cale mosqueto ao lado da sorveteria na Monjitas belas Artes Read moreGenuine Hotels.com guest review
"cuidado com o estacionamento"
Bom no geral, mas é um prédio que essa rede(torre taglia) tem alguns apartamentos alugados e eles não se gostam um do outro(Prédio / Torre taglia). No geral o prédio é bom. Fui de carro e aluguei a garagem mas tive problemas quando cheguei pois me disseram que não poderia estacionar demorando mais de duas horas e algumas ligações internacionais para […] conseguir entrar com o meu carro e toda vez que saia com o carro tinha problemas tanto para sair quanto para entrar novamente chegando a ficar quase duas horas para conseguir entrar no prédio novamente com o meu carro e isso tendo que fazer duas ligações internacionais novamente do meu celular para conseguir entrar. Enfim RIDÍCULO!!!!!!!! Read moreGenuine Hotels.com guest review
RazoavelGenuine Hotels.com guest review
RazoávelGenuine Hotels.com guest review
Ao contrário do que oferecia a propaganda do hotel, não havia kit de banho disponível. Também não havia disponibilidade de toalha de piso no banheiro, de forma que este estava sempre molhado. Poucos foram os recepcionistas do hotel que se disponibilizaram a prestar alguma informação. Um deles, inclusive, não se deu ao trabalho de procurar as chaves […] do apartamento, que tínhamos deixado na recepção. De forma rude, dizia que as chaves não estavam lá e encerrado o assunto. Tivemos que acionar a direção do hotel, para ele "encontrar" as chaves, que estavam sim, na recepção. O hotel fica no centro, numa área perigosa, com travestis e prostitutas na esquina, inclusive. Como não há placa, ou qualquer sinal de que ali funciona um hotel, ou apart hotel, que seja, fica difícil localizá-lo, e digamos que os chilenos não são muito agradáveis na hora de dar alguma informação para estrangeiros. Mas o quarto é limpo, confortável e dispõe de geladeira, fogão e microondas, além dos utensílios de cozinha, caso se queira cozinhar no quarto. Read moreGenuine Hotels.com guest review
Muy buena ubicación, central y cercano a estaciones de metro. Habitación de mediana calidad en comparación a otras jornadas. No se me entrego al comienzo sensor para abrir puertas acceso edificio, luego se solucionó. Sin problemas de reserva.Genuine Hotels.com guest review
Bom custo X beneficioGenuine Hotels.com guest review
"Custo x beneficio"
E um apartamento , mas e bom eu ficaria novamente. Ficávamos somente para dormir. O atendimento da administradora foi muito bom, ela e muito simpática.Genuine Hotels.com guest review
O Torre Tagle não é um hotel. E um apartamento em predio residencial, onde uma empresa administra varios aptos. Fui muito bem atendido por uma Sra. , ela nos ajudou muito, fazendo mapas, reservas de restaurantes e até ligações. Para quem não se importa com serviços de hotelaria eu recomendo, pois a localização é muito boa, e o apartamento também.Genuine Hotels.com guest review
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