"Clean friendly hotel"
Typical Hampton Inn, clean and the hotel staff was friendly. Breakfast was not too bad either!Genuine Expedia guest review
could not get a non smoking room thru Expedia room smell of smoke.Genuine Expedia guest review
Had a great time at the hotel, clean room and the bed as comfortable as mine at home for my next visit I know where to go now.Genuine Hotels.com guest review
"Convenient to Hollywood Casino"
Great staff. Shuttle to and from casino. Definitely would return.Genuine Hotels.com guest review
"Overnight Solo Fun!"
I had come here for an overnight stay after I did a ropes course and white water rafting at River Riders in Harpers Ferry, West Virginia and absolutely loved it! The place was clean, the staff was friendly/helpful, and my room was amazing! I loved the eco-friendly demeanor of the hotel and felt like my getaway was well worth it. I loved that I could […] cancel the day of if I needed to, but am more glad that I came and stayed. The bed was firmer than I am used to, but the room was very clean and even had a friendly note from the cleaning staff welcoming me. I loved every moment of it and would recommend this place to anyone! Read moreGenuine Hotels.com guest review
"Great Hotel close to casino"
Front Desk AWESOME very customer service oriented. Great room.Genuine Expedia guest review
staff very friendly and helpful. the room was great and very clean.Genuine Expedia guest review
our family were very very pleased with the rooms and the staff was very friendly and responsive I would recommend this hotel to all. our stay was great.Genuine Hotels.com guest review
We frequently go to Hollywood Casino for a mini-vacation, staying overnight, and this was the best hotel by far. This Hampton Inn is a brand new property which is adjacent to Hollywood Racetrack & Casino, and is situated among new retail complexes so there are grocery store, pharmacy and other establishments within easy walking distance of the hotel. […] The hotel does have shuttle service to/from the casino (approx every 20 min, 24/7) so there is the convenience of not having to drive between the two.The rooms are quite spacious and well layed-out, and our room consisted of a king bed, dual night stands, a desk & chair, an upholstered chair and a HD flat screeen TV with Direct TV service. Wireless service is available throughout the hotel, including the guest rooms, is free and works well. The breakfast offered was both hot & cold selections, and was quite good. The exercise room was better than average, and there is also an indoor pool. This hotel was built as an energy efficient property, and the bed linens AND covers are washed daily (unlike many other hotel chains which do not wash the blankets and duvet covers after each guest visit). Finally, the hotel staff were all very courteous and friendly, and went out of their way to make us feel welcome and important. Overall, this was the best hotel option we have experienced in all our trips to Hollywood Track and Casino, and we will definitely be staying here again on our future trips! Read moreGenuine Hotels.com guest review
The hotel and the staff were super. The breakfast was exceptional. The main aggravation (and the hotel needs to attend to this) was the wait for the shuttle to the casino. We had our elderly parents there and twice the shuttle wait was 40-60 minutes. The hotel staff kept calling for a shuttle and each time would be told 10 minutes. We will probably […] not visit this area again because of that. Read moreGenuine Hotels.com guest review
Room was clean and staff was courteous. It was a great time.Genuine Hotels.com guest review
"A convenient new hotel near the casino"
Obviously a newer hotel. Everything is very spic and span. Beds were clean and comfortable. This is also an energy saving hotel; all utilities are controlled by your room key. If your key is not engaged, nothing turns on; so don't wonder why your lights don't work. The only negative was the continental breakfast. Although it was adequate for a free […] buffet, it was primarily ready-prepared foods. However, there are other restaurants/diners close by that you may enjoy more. The new casino was within walking distance, if you didn't want to take your car or take the shuttle. We actually could see the horse barns from our room. Read moreGenuine Expedia guest review
The room was clean and the staff was great. Will stay again when I'm in the area.Genuine Expedia guest review
Great stay, clean and comfortable.Genuine Hotels.com guest review
"Really nice hotel close to Charles Town."
We were impressed with the cleanliness and service offered by the Hampton Inn. We have stayed at many Hampton Inns across the eastern United States and have never found one to be better. Thanks Hampton Inn.Genuine Expedia guest review
The hotel was very nice. Room was very clean, as well as hallways and lobby / breakfast area. The hotel staff was very friendly & helpful. The complimentary breakfast was very nice, good selection of breakfast foods. The pool was nice, as was the hot tub. The pool needs the upper layer of tiles at the waters edge to be cleaned. Overall a very nice place […] to stay, although the price tag was a bit steep for what the hotel offered. Read moreGenuine Hotels.com guest review
"Easey to get to, good breakfast"
Nce pool and fitness center. Good breakfast buffet and very nice seating area for it. Not many very interesting restaurants nearby for lunch and dinner, but passable.Genuine Hotels.com guest review
Compared to a previous stay, this 2 day Hampton Inn experience was a disappointed. The first night, the bathroom had a strong cigarette smell.The remote to the TV did not work. I reported it to two different desk clerks and as assured someone would check it out. No one ever did. The bed was made up, but when I pulled back the comforted I discovered […] the sheeets were still rumpled and folded back as I'd left them. Read moreGenuine Hotels.com guest review
"Clean, Comfortable and Friendly"
Every employee at this hotel were extremely nice. I loved how nice the cleaning ladies were, all of them said hi - quite refreshing! Check-in & Check-out was very quick. The room was really clean and comfortable. The Hampton Inn would be the only place I would stay if I were to visit Charles Town again.Genuine Expedia guest review
"close to the track and restaurants"
Everything was great.Genuine Hotels.com guest review
This is a very new hotel and Hampton must be getting into the downsizing mode. The night before we stayed in another Hampton Inn (in Hanover, PA) and it was about twice as big and had the added features of a microwave and frig. It probably didn't help that they put us on the first floor in the room next to where they served breakfast, either. The breakfast […] area was pretty crowded and the tables bumped into one another. The food was OK though. The room was small but very clean. It was an OK hotel for a one-night stay. Read moreGenuine Expedia guest review
"Convenient to highway"
I have stayed at this location before. The rooms are comfortable and the breakfast buffet is excellent, with eggs, fruit, and waffles available. During the rest of the day there is coffee and a variety of teas available as well.Genuine Hotels.com guest review
great place to stay. very clean, friendly staff, great hot tub, pool and breakfast bar. would stay againGenuine Hotels.com guest review
"Enjoyed Charlestown, WVA!"
Very nice and clean hotel. A little pricey in my opinion for Charlestown, WVA. Perhaps when the Maryland Casinos open the competition will help.Genuine Expedia guest review
The hotel was very convenient to the casino where my conference was being held and was very clean. The staff were very helpful and considerate.Genuine Hotels.com guest review
It was awsome very very clean and made me feel at home the rooms were nice thanksGenuine Hotels.com guest review
"Close to Hollywood Casino"
I loved this hotel. The hotel and our room was very clean. The staff was so nice. The only complaint I have is the bed was too hard. But other then that it was a great hotel to stay. I would definately stay here again and recommend this hotel!Genuine Hotels.com guest review
"The best hotel on the area."
We were in the midst of a snowstorm the car broke down prior to our arrival and I fixed it in the snow. My wife and I were cold, wet,dirty and frustrated. When we arrived at the Hampon inn we were welcomed by the warmest attitude we had ever seen in a hotel by the clerks. They immediately calmed us and gave us a sensation of actual caring. All of the […] employees there impressed us and were very professional. I know where I will stay the next time I visit Charles Town. Read moreGenuine Hotels.com guest review
The location was great. Shuttle was easy to use. Hotel was very clean.Genuine Expedia guest review
Great location nice clean place friendly staff. Great to have a shuttle take you to the casino wish I brought my bathing suitGenuine Hotels.com guest review
"Best Room in Chahrlestown"
Best room in Charlestown Much more room for the oney than comparable rooms -- New clean good breakfast buffet.Genuine Expedia guest review
great , everyone friendlyGenuine Hotels.com guest review
"Great place to stay"
Beautiful hotel, excellent staff. Very close to nearby attractions and casino, with free shuttle running 24 hours a day every 15 minutes or so. Will definitely stay here again. Highly recommend this hotel.Genuine Expedia guest review
GreatGenuine Hotels.com guest review
"close to our destination"
We will probably use this hotel again.Genuine Hotels.com guest review
"Your Average Hampton"
It was your average Hampton Inn. No fridge in the king standard room. Bed was too firm to be comfortable. Clean enough. I found the best thing here was the staff, all very friendly, pleasant, competent. I'll check out other options next trip.Genuine Hotels.com guest review
"Close to everywhere I needed to be."
I was very satisfied with my stay. The girls at the front desk were very friendly and helpful.Genuine Hotels.com guest review
"Nice hotel and close to towns around Charles town"
Breakfast could end later. Only till 9 am. If you're out late you don't get to eat.Genuine Expedia guest review
RelaxingGenuine Hotels.com guest review
"Close to shopping and casino"
It was a great hotel. Clean hotel and nice surroundings. Great shopping areas as well.Genuine Hotels.com guest review
First time staying at this particular hotel. Very nice appearance, staff was friendly. Easy parking our vehicle. Our room was very nice, clean , everything in place. We took the shuttle available to the casino and it was easy. The only problem we had was be aware of room 127 which was our room because about 3-4 in the am the staff start getting breakfast […] ready and the room is next to the kitchen and it was very noisy! If we had known this beforehand we would have asked for a different location. Read moreGenuine Expedia guest review
One of our reserved rooms was next to the kitchen prep area -- room 126. Was a bit noisy. Otherwise, everything was very nice.Genuine Hotels.com guest review
"A visit to Charles Town Races"
We were very pleased with our stay. The room was clean, the staff friendly, the location perfect and the rate was great. The only wish would have been that the hot breakfast was extended on a Sunday morning til 11a.m.Genuine Hotels.com guest review
"Couldn't have been better"
The hotel's reputation for friendliness was proven to be true of every staff member we met. Our experience was a pleasurable stay in a hotel that is clean, modern, and effeciently run.Genuine Expedia guest review
"Loved the Hampton!!!"
This was absolutely the best stay we have had anywhere. We will always stay only at the Hampton. Our second day of our trip we stayed at another hotel and even though the cost was the same the difference was overwhelming. I now understand why our son in law stays only at Hamptons when he travels for his job. This is top quallity.Genuine Hotels.com guest review
"Great get away place."
No flaws. Very Clean, Very nice staff. The rooms are of good size and beds were comfortable. The location of the hotel is also clean and relaxing. We enjoyed the free shuttle to and from the track!Genuine Expedia guest review
"Home away from home"
My husband and I recently stayed at the Hampton Inn and Suites in Charles Town, West Virginia. The location of the hotel is convenient to highways, casino and race track, Antietam National Park and Harper's Ferry. Our room was very clean and comfortable. A full breakfast comes with the reservation which was both delicious and filling. What more could […] you ask for? Read moreGenuine Hotels.com guest review
This is my third stay at a Hampton Inn hotel. We really like the standards of this hotel chain. Will definately stay here again.Genuine Hotels.com guest review
"A great place"
One of the best Hampton Inn's we have every stayed at! Great breakfast.Genuine Expedia guest review
"was a great stay"
It was a great stay. Staff was great. Will stay again in the future.Genuine Hotels.com guest review
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