My first time visiting your establishment was very nice. The only downfall was not having a micro wave in the room. The staff was excellent from the front desk to the kitchen! I will visit again.Genuine Hotels.com guest review
"Courteous and clean"
The rooms were very well appointed and everyone in our party had a great stay. The staff was VERY friendly. Excellent service above and beyond. I look forward to staying here again.Genuine Hotels.com guest review
I really enjoy it... Great please to stay!Genuine Hotels.com guest review
The suite I stayed in was very small for the price. The bathroom was tiny. The room was clean and the staff were friendly. The breakfast was good. The bed was comfortable. Overall I was unsatisfied and will not be going back to this Hampton Inn and Small Suites.Genuine Hotels.com guest review
"Great place to stay"
Friendly place. Well lit, spacious. The beds were very comfortable, I wanted to take one home. Breakfast was nice to have available, and the coffee service in the lobby was great. I will return to stay there again.Genuine Hotels.com guest review
This is a good place to stay and is close to the casino.Genuine Expedia guest review
"Convenient to Casino"
Very pleasant stay. Comfortable room, polite staff, and convenient shuttle to casino.Genuine Hotels.com guest review
My daughters and I stayed one night during thanksgiving weekend. It was very pleasant. Excellent breakfast. My only complaint is that this chain uses disposable plates and cutlery. Real dishes would be so much better.Genuine Expedia guest review
Very good , relaxing thank you all very much.Genuine Hotels.com guest review
Great Stay! I would stay there again.Genuine Hotels.com guest review
"Very Convenient to All"
It was very Enjoyable & Comfortable. We truly appreciated how clean the room was and well kept the Hotel is.Genuine Hotels.com guest review
This is a great hotel. Super clean, excellent service. Nice, clean pool and hot tub. Quick shuttle to casino, good dinner, etc, just outside the door. Would stay again for sure.Genuine Hotels.com guest review
Hotel seemed to be pretty new. Staff was friendly, clean rooms.Genuine Expedia guest review
"Best hotel on our trip"
room was great, staff was always there for support and friendly. Best hotel on our trip of 7 different hotelsGenuine Hotels.com guest review
"It's a nice hotel with friendly staff."
Quick, pleasant stay. Nice facilities and an excellent breakfast included.Genuine Expedia guest review
As soon as we walked into the lobby we liked the hotel. It was very clean and up to date. Hotel room was amazingly clean. ALL hotel staff was friendly. Pool / spa was clean and the distance to casino is perfect.Genuine Hotels.com guest review
"O our way to NC"
Very nice and close to Hollywood CasinoGenuine Hotels.com guest review
Hotel was great ! Room was very clean, bed was heavenly...lol didn't want to get up! Had noisy neighbors but when I called front desk they took care of it. And the 24 hour shuttle to the casino was so convenient. Will definitely stay there again.Genuine Hotels.com guest review
This hotel was nice, but I had no mircowave or ice box which I thought I would have in the room.Genuine Hotels.com guest review
Great hotel room. Wonderful breakfast buffet and amnenties.Genuine Hotels.com guest review
Would stay here againGenuine Hotels.com guest review
"Nice hotel and close to national park"
Good overall place to stay.staff was very helpful and courteousGenuine Expedia guest review
"Nice view of racetrack"
They have a shuttle that takes you to the nearby casino which was nice. The free breakfast was underwhelming. The bathroom was huge but the room was overall small.Genuine Expedia guest review
Everything about our stay was excellent. Very clean room, quick and easy check-in, friendly staff, great amenities, wonderful complimentary breakfast, and its an energy efficient hotel. Free shuttle to casino was nice. Short drive to Harper's Ferry (10 min). We've been very pleased with our recent stays at Hampton Inn (WV and DE).Genuine Hotels.com guest review
"Super Nice Experience"
This is the second time I've stayed in this hotel. I love it! The rooms are spacious and spotless. The staff is always incredibly friendly and helpful. The complimentary breakfast is plentiful and hits the spot with lots of options to choose from. I have friends in the area so I will definitely stay there again.Genuine Expedia guest review
"Really convenient to Casino and Race Track"
Beautiful view of the hills from our bed. Buffet breakfast was perfect. The hotel staff was very friendly, from our first encounter at check-in to our check-out. Everybody spoke English. Only picky thing I can say is that there were no cookies in the lobby all weekend...all in all, it was a wonderful stay. We would definitley stay here again.Genuine Hotels.com guest review
"Nice hotel close to Charles Town Races and Casino"
Every staff member was very pleasant and service oriented. Beds were very comfortable. Everything was immaculately clean. Will definitely stay there on our next visit to the Charles Town area.Genuine Expedia guest review
"close to all we wanted"
Very nice, We are coming back many times.Genuine Hotels.com guest review
The staff was very professional. My husband and I had a few special requests, the staff provided us with everything we needed. No problems.Genuine Hotels.com guest review
"A Best Kept Secret"
It was one of the most pleasurable hotel stays for me and my family. My sons can't wait to return. The staff was so friendly, the room was so clean and the breakfast buffet was awesome. It was a treat for the amount of money we spent.Genuine Hotels.com guest review
"Hampton Inn - Good Stay"
Friendly staff, clean room. We would stay here again.Genuine Expedia guest review
"Excellent hotel close to the casino."
The hotel was a step above the hotel where I previously stayed in Charles Town. Even though the hotel appeared busy, the room was extremely quiet. The king sized bed was very comfortable and the room was clean, modern and nicely decorated. The bathroom was extra large. The hallway was clean unlike the hotel where I had previously stayed. Free shuttle […] service is provided to and from the casino which runs every 20 minutes or less. Overall, an excellent choice in Charles Town. Read moreGenuine Expedia guest review
"Clean friendly hotel"
Typical Hampton Inn, clean and the hotel staff was friendly. Breakfast was not too bad either!Genuine Expedia guest review
could not get a non smoking room thru Expedia room smell of smoke.Genuine Expedia guest review
Had a great time at the hotel, clean room and the bed as comfortable as mine at home for my next visit I know where to go now.Genuine Hotels.com guest review
"Convenient to Hollywood Casino"
Great staff. Shuttle to and from casino. Definitely would return.Genuine Hotels.com guest review
"Overnight Solo Fun!"
I had come here for an overnight stay after I did a ropes course and white water rafting at River Riders in Harpers Ferry, West Virginia and absolutely loved it! The place was clean, the staff was friendly/helpful, and my room was amazing! I loved the eco-friendly demeanor of the hotel and felt like my getaway was well worth it. I loved that I could […] cancel the day of if I needed to, but am more glad that I came and stayed. The bed was firmer than I am used to, but the room was very clean and even had a friendly note from the cleaning staff welcoming me. I loved every moment of it and would recommend this place to anyone! Read moreGenuine Hotels.com guest review
"Great Hotel close to casino"
Front Desk AWESOME very customer service oriented. Great room.Genuine Expedia guest review
staff very friendly and helpful. the room was great and very clean.Genuine Expedia guest review
our family were very very pleased with the rooms and the staff was very friendly and responsive I would recommend this hotel to all. our stay was great.Genuine Hotels.com guest review
We frequently go to Hollywood Casino for a mini-vacation, staying overnight, and this was the best hotel by far. This Hampton Inn is a brand new property which is adjacent to Hollywood Racetrack & Casino, and is situated among new retail complexes so there are grocery store, pharmacy and other establishments within easy walking distance of the hotel. […] The hotel does have shuttle service to/from the casino (approx every 20 min, 24/7) so there is the convenience of not having to drive between the two.The rooms are quite spacious and well layed-out, and our room consisted of a king bed, dual night stands, a desk & chair, an upholstered chair and a HD flat screeen TV with Direct TV service. Wireless service is available throughout the hotel, including the guest rooms, is free and works well. The breakfast offered was both hot & cold selections, and was quite good. The exercise room was better than average, and there is also an indoor pool. This hotel was built as an energy efficient property, and the bed linens AND covers are washed daily (unlike many other hotel chains which do not wash the blankets and duvet covers after each guest visit). Finally, the hotel staff were all very courteous and friendly, and went out of their way to make us feel welcome and important. Overall, this was the best hotel option we have experienced in all our trips to Hollywood Track and Casino, and we will definitely be staying here again on our future trips! Read moreGenuine Hotels.com guest review
The hotel and the staff were super. The breakfast was exceptional. The main aggravation (and the hotel needs to attend to this) was the wait for the shuttle to the casino. We had our elderly parents there and twice the shuttle wait was 40-60 minutes. The hotel staff kept calling for a shuttle and each time would be told 10 minutes. We will probably […] not visit this area again because of that. Read moreGenuine Hotels.com guest review
Room was clean and staff was courteous. It was a great time.Genuine Hotels.com guest review
"A convenient new hotel near the casino"
Obviously a newer hotel. Everything is very spic and span. Beds were clean and comfortable. This is also an energy saving hotel; all utilities are controlled by your room key. If your key is not engaged, nothing turns on; so don't wonder why your lights don't work. The only negative was the continental breakfast. Although it was adequate for a free […] buffet, it was primarily ready-prepared foods. However, there are other restaurants/diners close by that you may enjoy more. The new casino was within walking distance, if you didn't want to take your car or take the shuttle. We actually could see the horse barns from our room. Read moreGenuine Expedia guest review
The room was clean and the staff was great. Will stay again when I'm in the area.Genuine Expedia guest review
Great stay, clean and comfortable.Genuine Hotels.com guest review
"Really nice hotel close to Charles Town."
We were impressed with the cleanliness and service offered by the Hampton Inn. We have stayed at many Hampton Inns across the eastern United States and have never found one to be better. Thanks Hampton Inn.Genuine Expedia guest review
The hotel was very nice. Room was very clean, as well as hallways and lobby / breakfast area. The hotel staff was very friendly & helpful. The complimentary breakfast was very nice, good selection of breakfast foods. The pool was nice, as was the hot tub. The pool needs the upper layer of tiles at the waters edge to be cleaned. Overall a very nice place […] to stay, although the price tag was a bit steep for what the hotel offered. Read moreGenuine Hotels.com guest review
"Easey to get to, good breakfast"
Nce pool and fitness center. Good breakfast buffet and very nice seating area for it. Not many very interesting restaurants nearby for lunch and dinner, but passable.Genuine Hotels.com guest review
Compared to a previous stay, this 2 day Hampton Inn experience was a disappointed. The first night, the bathroom had a strong cigarette smell.The remote to the TV did not work. I reported it to two different desk clerks and as assured someone would check it out. No one ever did. The bed was made up, but when I pulled back the comforted I discovered […] the sheeets were still rumpled and folded back as I'd left them. Read moreGenuine Hotels.com guest review
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