we had a terrible experience there and would not recommend using this hotel/condo again. We left on the second day. It was like being in a scary movie left in a deserted house to die. we had no telephone in our house and we did have cell phones but we werent able to get a signal since we were in the hills. So anything could have happen and there was […] no one there but the 1 guy sitting at the gate, that didnt speak any english. The communication channels were not there and for this to have been our first time in a foreign country , it was a terrible experience and we felt very unsafe. Read moreGenuine Hotels.com guest review
Response by Cabo Viejo Luxury Estates and Spa Dear Guest, we feel awful about your last stay with us. We apologize for the inconveniences you experienced at Cabo Viejo. Since October 2014 we are a new management with new and improved facilities; we have access to Pedregal private beach as well as the Spa and Tennis court, every Villa has Wi-Fi and telephone line and our staff is bilingual. We pursuit that every guest has an amazing and pleasant stay with us during their trip. Hopefully you’ll let us try again in your next visit to Cabo.
The hotel has an excellent location and an impressive view of Cabo San Lucas. The facilities of the villas are great and beds are really comfortable.Genuine Hotels.com guest review
"Excelente opción para vacacionar con familia."
Departamentos muy amplíos y nuevos que son extremadamente cómodos para una familia. Gozas de mucha comodidad ante un hotel normal de una muy buena ubicación y mucha tranquilidad. Las mejorías podrían ser alrededor de pequeños detalles: - servicio de limpieza todos los días. - teléfonos en habitaciones - oferta más amplía de canales de televisión y posibilidad […] de visualizar películas en renta. - servicios de lavandería - servicio de comida a la altura del nivel de la residencia. Read moreGenuine Hotels.com guest review
"Great condo great view great servicevice"
09/08/14 Marc R
This is one of the nicest condos I've ever stayed in, in over 20 years of traveling, huge 2 bedroom 3 full baths, washer dryer. Jacuzzi in master bedroom. Pool on the balcony with view of downtown Cabo and ocean. Great location close to the marina, beaches, restaurants nightlife. But what really stood out the most for me was the outstanding service, are concierge Brisa was absolutely amazing she greeted us when we checked in, showed us all the amenities in the unit, and was there all week to help with anything we needed, anything we asked for was done in minutes. Also the rest of the staff was very helpful from the housekeeping asking us what time we prefer to have a room cleaned. I forgot my sunglasses by the pool, shortly after reporting them lost, James from security was knocking on my door to personally return them to me. I highly recommed Cabo viejo. Also the BBQ by the pool for use of all the guests was another big plus. .
"great condo great view great service"
09/06/14 Nancy R
the condo is amazing,we were in a huge two bedroom,3 full baths,master bedroom has a great jacuzzi tub with a view of the city and ocean,love the barbecue by the pool,that everybody staying there can use,beautiful view of the city and ocean from the units and pool area, what I would say stood out above all,was the service.Brisa our concierge was amazing from our greeting till the day we left she was there to help us with anything we needed,we had a few very minor issues in our condo,she handled them in minutes,also the rest of the staff were great anytime we needed anything.I forgot my sunglasses in the gym,james,from security brought them back to my room in minutes from mereporting them missing, anyone that is thinking Mexico is unsafe it couldnt be further from the the truth.I highly recommend thiCabo Vieajo.
"Cabo Viejo truly GEM!!!"
08/15/14 espa2014 Fontana, California
I stayed here with my family July 19 to July 26. When we got to Cabo late after noon but got greeted by Luis from the restaurant, really nice guy that through the week did nice things for my family. Everybody is really nice and helpful. Had a special parking spot and securities are always there to help. Super safe. Now to the resort part, this is my second time in Cabo first time I stayed in Pueblo Bonito Sunset Beach but I preferred this resort because it was way bigger suites and a personal small pool in balcony which my 11 year loved so much. It was close to everything. Beach, stores, restaurants, clubs etc. And the views where beautiful you could see the ocean and the city lights. I can go on forever saying all the good things about this place. Really loved it Thanks to all the staff. We will be back.
"Best Location Ever to see Cabo"
08/06/14 Wally H Scottsdale, Arizona
Went there with my wife and 3 kids they loved this resort more than many others. We have been to in Cabo and we have been to a lot. The service was great the rooms were much more than we expected but the view was just Killer!! The best meal had seemed to come from La Vista, which means the view and for sure it was just that. It's located right on site! How handy was that? Shrimp Alfredo was amazing my wife had the Ribeye and she just loved it. This place was not what we expected. It is truly a hidden gem. Oh yeah only 2 blocks from Cabo Wabo, Cheers Sammy!
"We were scammed!"
07/17/14 jewelsamart54 Carnation, Washington
We attended a timeshare presentation there because we were offered a certificate for 2 dolphin experiences and a voucher to return to Cabo for a free week. The whole sales pitch was to buy into a vacation club with extremely discounted prices. It seemed too good to be true so we passed but still expected our free gifts as promised. Luckily, the certificate to the dolphin experience was redeemable or our girls would've been heartbroken. When we returned home I looked up the website provided on our voucher for the free week stay and the website does not exist. I called the phone number and it was answered by a spanish speaking woman and was told that I had the wrong number and that they have received numerous calls with the same type of promotion. Sadly, we will not be returning to Cabo Viejo or Cabo using any such voucher. BEWARE!! If they can't follow through on the gift they promised, I would not buy into anything they offer. I've done my research and it seems like a lot of people were suckered in at the Wine House and Euro Bistro located on the marina. Some have suggested they are in cahoots.
"What a waste of our time!"
05/04/14 7tbolt11 Winston Salem, North Carolina
After arriving at our time we were greeted taken through the gate set down an in about 5 min were told we were not on their list and they did not have enough staff to see us then they sent us to another property they said they owned and we're told the same thing but this group said they were not associated with Cabo Viejo but would pay for our taxi l said keep your money. My girlfriend and l would not go back to this scene of the scam if you gave it to us.If you want to be lied to then by all means go. They give Cabo a bad name. One more thing watch out for Sid at the airport he's in on it.
"Walk to town, small pool and not really open yet."
04/04/14 BonVintage Washington
We on a promotion here and the whole thing was entirely pleasant. They were good at explaining their program and not pushy when we said we weren't interested. They said it wasn't opening until June but was built back in 2002 but didn't sell more than 3 units at 1.2 milllion so dropped the price to 750,00 and sold 3 and now offering fractionals. I would not want to stay on that hill and have to take a golf cart to and from the unit. The unit we saw was nice and the pool was very small. Also I think it is not a good place for kids. The jacuzzi is the unit we saw was dangerous but they say can put a rail around it for kids but kids climb! Not safe for adults or children.
"Wonderful stay at Cabo Viejo"
03/12/14 cshcdi Dallas, TX
We stayed here March 1-8th 2014. This place was residentual villas that are now being turned into Fractional, and RCI signature property. The owner/management were in the process of doing many upgrades getting ready for the new opening in June. I am very picky, some people might call me a snob, when it comes to the what I expect from a resort that I plan on spending 7 to 14 days. This place met my picky standards. The 2 bedroom penthouse had very comfortable beds, great washer and dryer, full kitchen (including stove) and a private splash pool. It was not heated, but would be nice to use in the heat of the summer. It is so close to town. It took us 5 minutes to walk to Cabo Wabo. There were many stairs to go the back entrance to get to town. I think they plan on having a shuttle at your request to take you to the front entrance. It was great exercise to walk off all the calories from the great food! It might be a little tough on people with bad knees. There was a mix up about picking us up at the airport but they took care of it quickly and to our satisfaction. Our experience with management and talking about the purchase of the property has been nothing up straight forward and a pleasure to do business with. I think it is only going to get better as their plans to expand continue. The only downside is not being on the ocean. The hillside views were spectacular but we do love being on the beach. But we knew we would not be on the beach when we booked! They also plan on having shuttles to take their guests to Pedregral Beach but they were not set up for that when we were there. Still, a great stay and a wonderful vacations- as always in Cabo!
03/11/14 Gail R Half Moon Bay, California
Great property. Friendly staff. We are considering buying at this property. Excellent location, walk to the Marina or to restaurant row. Lots of options. Sales staff very helpful. Very pleasant sales presentation. Not stressful at all. Received all the "perks" promised.
"Total Scam A Total Dump"
01/23/14 SunLvnGrl Seattle
We were very interested in a condo in Cabo. We have had timeshares for 20+ years which will be running out soon. We went here and were promised gifts that we didn't care about we just wanted to see the place and we were told we would have access to Cappellas. Total scam. We kept telling them after a 3 hour presentation the we just wanted to leave but we had no idea how to get out and had to wait for a ride down to the gate which was locked. Was told three times that we were going to meet the "gifter". By this time we just wanted to get out of there. I was really worried and I really felt we were being forced to stay when we said repeatedly that we just wanted to leave, the room were nice but every window we looked out we saw garbage and were told that they are cleaning it up. We were told to sign here for receipt of our "gifts". Well I signed just wanting to get out of there and then the guy turns and goes to the elevator and leaves. Never received any gifts.They were very very rude. Please don't go here
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