Dolphin Hotel - Wincanton

A perfect example of a friendly, warm, updated, character rich, locals pub. What this hotel lacks in facilities it more than make up in charm, modern touches and ease of use. The staff are clearly proud and enfused to make customers stay as possible. The hotel is well priced and this matches and fits with what the hotel offers and delivers.

Genuine Hotels.com guest review

On first inspection, this seemed a lovely inn. We got a warm welcome, and were allowed to check in very early. The room was spacious and extremely clean, although we thought it strange that we had been given a family room when we had only booked a double. The “Do-Not-Disturb” sign is a teddy bear, and you place him outside the door when you wish […] to be left alone. However, those were the good bits. We asked about midday if we could book for evening dinner. Unfortunately no, we were told, we are fully booked in both restaurants. We didn’t mind eating at an odd time, but no, they don’t give residents any priority. We were out that evening, but returned around 11pm. The room was pounding. Literally. Every piece of furniture was vibrating because of the karaoke going on downstairs. We couldn’t even hear own own tv when it was turned right up! I had hoped the noise would stop at midnight, but it was only when both I and the people in the next room to us complained, that it was turned off at 12.35! Now we knew why our room could not be let to a family with a child! The next morning, I can only assume the serving staff had bad hangovers. The cooked breakfast took more than 40 minutes to arrive, although it was fine when it did. We weren’t given any toast. The juice had run out before we arrived, and was never replenished. The Dolphin would probably be an Ok place to stay if there were no functions on – I would recommend checking before you book. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Lovely people, room and bar/food. Did not realize this was principally a pub and the noise level was high until 1am. Would probably not booked our three year old grand-daughter in here if we had known.

Genuine Hotels.com guest review

The hotel is a traditional old stable style building with a courtyard its comfortable comfortable, its not new but is very in keeping with its age and character. It was very nice and clean. The staff cant do enough for you and the service was great ! We enjoyed a warm polite and friendly welcome We had a family room and it was plenty big enough for […] 3 - beds were comfortable and the sheets and towels were pristine The English Breakfast was fantastic and again the breakfast team were excellent. i would definitely stay again and would recommend to anyone. Good Value for money. Read more

Genuine Expedia guest review

Ideally situated in the centre of Wincanton, with a bar and cafe/restaurant on site. The room was spacious and well appointed but the bathroom was a little disappointing as there was no shower and a little dated. There was a slight heating problem when we stayed as the radiators were belting out heat all night. But happier with more heat than too l […] ittle. Read more

Genuine Hotels.com guest review

I stayed there for 2 nights Friday and Saturday November 4 & 5 for a horse racing weekend. The double room was one of the best I have had in this type of accommodation. It was large, well furnished, with a comfortable bed and a decent sized bathroom with a bath as well as a shower. The breakfast was very good, but the service was very slow. It took […] the best part of 30 minutes for breakfast to arrive each morning, which is not much help if someone wants to get on with their day and make the most of the area. Friday night was a busy one in the Skittle Alley just below my room. It didn`t bother me, and it all quietened down soon after 11.00pm anyway. Sadly, Saturday was a completely different kettle of fish. The lunchtime drinking session seemed to have gone into extra time, and there was an over abundance of loud foulmouthed noise from some locals in the outside courtyard from about 5.00 until 7.00 pm. Likewise, from about 10.00pm until well past midnight a different group of yobs in the courtyard below the accommodation got louder and louder, sounding more like football hooligans than human beings. I don`t have any problem with drinkers enjoying themselves, but if Hotel Management are prepared to take money from guests who have paid for a room to sleep in, they also have a responsibility to ensure that their drinking customers are not allowed to roar, bellow and swear unhindered beneath the bedrooms until well after midnight - even on a weekend! I would not risk staying there again, which is a shame because the room really was good, and the breakfast when it arrived was very good too. Room Tip: If you want to get to sleep before midnight, don`t stay here at the weekend Read more

Genuine Hotels.com guest review

The Dolphin has recently been refurbished to a good standard. The hotel is located on the main street in Wincanton and easy to get too. Entrance to the carpark is by a very narrow arch and there are some tables located close to it within the carpark so caution is required when driving in. The room I was in was over the skittle alley/pool room and there […] was considerable noise when a pool match was on one evening. The breakfast is excellent both in quality and quantity. Read more

Genuine Expedia guest review