Bay View Resort - Phi Phi Island - Ko Phi Phi

Hey charged me for the deluxe villa and gave me superior villa (which should cost less). If you stay here, don't upgrade on the room. Honestly, the rooms were fine, but location was less than ideal. I'd try to stay at another place if I could do it over again.

Genuine Hotels.com guest review

This was a really nice place to stay in Phi Phi Island. I recommend that people stay here. The staff is very friendly and helpful, and they pick you up and drop you off at the pier when you arrive/depart.

Genuine Hotels.com guest review

I don't have a lot to say. But if you are looking for a resort service, you won't get it. If you think of it as a hostel, than you will be 100% fine. They won't care about you, your luggage, your needs, anything. You will be by your own. Took them 4 hours to find a way to take me from the pier to the hotel, when I arrive with my luggage. And this is […] just one example. Read more

Genuine Hotels.com guest review

Resting on a great location, it's clear the owners think they don't need to offer good service or keep the place in good condition. Our visit started with the very mean woman at the front desk, who offered no help but many dirty looks and yelling, and our trip ended with the guys in the shuttle boat to the ferry trying to charge us 300 baht, forcing […] us to walk. There was no water pressure in our room, so showers were worse than camping. Rooms do have decent views though, and the location is perfect. Read more

Genuine Hotels.com guest review

This was a great place to stay, far enough away from the local night life yet close enough to take a simple stroll into the street markets. The staff was very friendly and helpful and would recommend this location for anybody looking to relax and unwind from the stresses of everyday life!

Genuine Hotels.com guest review

I really had no idea where my room was going to be. But after opening the door to the bungalow and seeing that my room overlooked the bay. I could not have asked for anything better, it was truly amazing. Absolutely beautiful and I will be going back in June.

Genuine Expedia guest review

We were there for 4 days and it was one of the best hotel we've experienced. The rooms were clean and the staffs were very polite and helpful at all time. No complaint what so ever, highly recommended.

Genuine Hotels.com guest review

Stayed 2 nights in mid November and didnt want to leave the Bayview. Finding suitable accomodations on Phi Phi can be difficult. From my research, it seemed like there were cheap rooms with bad reviews, and expensive rooms with bad reviews. Overall, I was very pleased with this hotel. We choose the deluxe room and an unobstructed view of the bay- Simply […] stunning and not much more expensive than the other rooms. Well worth the upgrade. Our deluxe room was furnished nicely and clean. Would have expected a nicer bathroom for the room rate- but it served its purpose. Grounds are maintained nicely. Hotel and restaurant staff were always pleasant and helpful. Breakfast included in the rate had a good variety and omelet station. In my opinion, the hotel is perfectly situated, whereby close enough to the action and noise if you want, but far enough away if you want to relax and have a quiet night. 10 minute walk to shops and main walking street, 15-20 minute walk to the beach night parties on the other side of the island. This was the deciding factor for us choosin the Bayview. We knew we wanted a nicer accomodation, but didnt want the expense or isolation of the other upscale resorts. I will also say that while the sister property is only one resort over, it might be a bit treacherous to reach at night. The properties share all amenities, but I think Bayview is more convenient. Would definately stay at Bayview again! Read more

Genuine Hotels.com guest review

This Resort looks very old and the rooms, pool, restaurant etc are not well maintained and need an urgent renovation. to get to the Phi Phi beach you must walk through the beach (no pavement). The bathrooms are horrible. The only nice thing i can say is the great view some of the rooms have.

Genuine Expedia guest review

Stayed In the grand delux. Spacious, comfortable great view big balcony. Will be back.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I read many reviews of this hotel as well as many others before choosing where to stay. This hotel was nice, but nothing fancy. They are currently renovating the bungalows to give them a more updated look so there was a bit of construction going on while we were there. However, that did not in any way disturb our stay. Our bungalow was clean and nice. […] We had been traveling through Asia and found that unless you stay at an extremely nice hotel you are going to have a very firm mattress. I had read several reviews about the staff being rude. I did not find this to be true at all. Everyone was very friendly and helpful. The bell hop carried our bags for us from reception to our room. The location is a short walk to a lot of shopping, restaurants, and bars. I will add that the location of this hotel is set on a hillside so you will likely have to walk up and down several small hills in order to get to your bungalow. If you are not up for a walk, don't even bother coming to Koh Phi Phi as you will walk everywhere since there are no roads. Overall we had a nice stay even if the bed was a bit firm for my liking. Read more

Genuine Hotels.com guest review

Staff was helpful and when the air conditioner broke down a service technician came within minutes

Genuine Expedia guest review

No real complaints about this hotel besides maybe the location. Koh Phi Phi has no roads and very few bikes to rent. This hotel is about 1-1.5 miles away from where the more popular night spots are. There are good restaurants and some fun bars really close, but if you plan on 'going out' be prepared for a long walk. Other than that, the hotel was probably […] the best hotel we stayed at during our trip. Even had a view (albeit somewhat blocked) of the ocean from the balcony. Will stay here again the next time I go to Koh Phi Phi. Also, if you are on the fence about coming to Koh Phi Phi in general, I would have traded all the days we spent in Bangkok and half the days we spent in Phuket for more days on Phi Phi. Seriously. It's gorgeous... BOOK IT! Read more

Genuine Expedia guest review

The cabana we stayed in was in poor condition and in need of renovation. The pool area was also in poor condition. Staff was entirely unhelpful when trying to get information on a local island day-cruise. Would be worth spending the extra money on a nicer property in the area.

Genuine Expedia guest review

Rooms bit old, a/c doesnt worrk very good, but worked after some time. Far from almost every thing. Good breakfast.

Genuine Hotels.com guest review

I was sadly disappointed by this hotel. The rooms were not as advertised and we did not have a good view. We paid for the best room, and it turned out that all of the rooms were basically the same.

Genuine Expedia guest review

Great place overall. Location is close enough to the village but far enough away from the noise. Everything was good minus the staff. They could have been a little more accommodating with the services. I asked for luggage storage while I was on a Mr. Local snorkeling excursion (Highly recommended). The puzzled look I got was not inviting. In addition […] to the fact that there is no late check out to accommodate for being on one of their excursions as well. I asked where the shower was to wash sand off and knowing there was one in the bathroom nearby, they claimed to not have one. I guess once you are checked out of the hotel, they lose all sense of customer service. Even while we were staying, it seemed like our presence as guests in this establishment was an annoyance to the staff. Absolutely unprofessional! Read more

Genuine Expedia guest review

The room was very basic but easy to forget when you see the surroundings. Perfect location, close to the center and restaurant areas but far enough to enjoy some quietness and peace. You do have to hike and walk but its not so bad. The place is rustic, simple, but beatiful, Do not expect luxury. i would definetely stay there again. The location is simply […] perfect, the view, amazing. All rooms have view to the ocean, Read more

Genuine Expedia guest review

The Bay View has a lovely place on the beach, a convenient walk from all the action of the island. The view is amazing. However, the first villa we were given was at the very top of a hill with a stairway that was not maintained. The villa smelled like smoke and could have used a coat of paint and some deep cleaning. After talking to the front desk, […] who was not the most happy bunch and was more concerned about their staff party, we were told we would need to upgrade to get closer to the beach and to have better maintained villa. We paid the money and ended up in a renovated villa and this was a significant improvement. We only stayed one night and booked a room for our remaining 3 nights elsewhere at the same price. I was disappointed with the price and the overall care and maintenance of the place as well as the staff friendliness. I wouldn't recommend as there are comparable hotels in the area that are cleaner, friendlier, have great views, and are the same price or cheaper. Read more

Genuine Hotels.com guest review

Only one person there speaks some english and she is rarely there at the front desk. The rest-no english at all. This gets frustrating when there is a problem with the room and you cant simply pick up the phone and ask someone a question. Also our bungalow was quite far from the front desk so walking all the way down there and searching for the one […] lady who spoke english got old real fast. View was great but thats the only good thing about this place. Its also a little far from the town and there isn't great snorkeling nearby so there's no reason to be that far away. My advice for this hotel is teach your staff to speak some english! I know not all travelers are from the US but it seems to be the most common language spoken on the island so this place needs to get with the program. Read more

Genuine Hotels.com guest review

Very nice and comfy place to stay with great view of Phi Phi Leh right from your beach chair, rooms were good, we wished only if air conditioner could have cooled better.

Genuine Hotels.com guest review

loved it,and would recommend

Genuine Hotels.com guest review

Given that the hotel kep us waiting at the pier for 3 hours and their representative at the pier refused to answer any of our questions, I would advise everyone to NOT stay at Bay View Resort. When We reached the room, our AC sounded like a tractor and they refused to change our room saying the hotel was fully booked. The bahavior of the staff was abysmal. […] Never again. Read more

Genuine Hotels.com guest review

I was expecting more from the hotel and the Island.I don't think I'll go there again

Genuine Hotels.com guest review

The location is really fantastic, close to the village and to some nice beaches. But the maintenance of the room is really bad, and it seems to be expensive for what you get (anyway, PhiPhi is an expensive island)

Genuine Hotels.com guest review

Bay view was one of the best hotels on Phi Phi. The seperate little bungalows were adorable and well furnished with cute little patios and it seemed as though they all had a great view. The only down fall is that it is quite hilly so if you aren't in decent shape I would not stay here.

Genuine Hotels.com guest review

This place isgreat. Cute romantic cabins. Beautiful ocean views. The breakfast was great with tonnes of options. Recomended for most except maybe elderly as the resort is very hilly

Genuine Hotels.com guest review

Good place to stay in Phi Phi. Sandy beach.

Genuine Hotels.com guest review

This Hotel is chalet style with two rooms to a chalet. Some have been updated others have not. Our room did not have running water when we arrived, however within an hour it was fixed however we did not have hot water. We were told that we needed to run the AC for 30 minutes before the water would be hot which we tried a number of times but were not […] successful. We then asked to change rooms, they could not do it that day so asked us to return to the desk the next day and they would give us an updated room. After another cold shower the next day we returned to the front desk to be relocated and were then told that they gave the room to someone else so they could only change us to another old room. We declined as we were leaving the next day and were now somewhat used to cold showers. The front desk staff, although friendly seemed upset with us and our request! On check out we talked to some other guests leaving and they also did not have hot water and we all agreed that we would never return to this hotel. Read more

Genuine Expedia guest review

Very long uphill walk to hotel, scetehy stairs leading up to rooms, staff were very accommodating and friendly.

Genuine Expedia guest review

The resort was OK for Thailand but ay over priced. It is not on Long Beach but in fact on the end of the main beach. It is not a bad location but there is always foot traffic on the way to Long Beach meandering through the deck chairs whilst you try to relax. I mistaking payed the extra to stay here as the resort was listed as being on long beach by […] another site. Long beach is a much more beautiful beach and what you would expect from Phi Phi although it is remote. Apart from an OK beach front, the resort is walking distance to restaraunts and shops - but be warned, even from my room on the top of the hill I could hear the discos although it didnt disturb my sleep. Do not come here if you have dificulty walking as the hill the rooms are on are STEEP! Staff are friendly but restaraunt and beach bar staff not very attentive Read more

Genuine Hotels.com guest review

Great service and the rooms were pleasent. This is the second time we have been to the hotel and would recommend it to friends and family.

Genuine Expedia guest review

This is a lovely resort set on a quiet beach so perfect if you want to get away from the bustling crowds. The pool access rooms are amazing as you can dive straight into a big pool. The most disappointing thing about the hotel is the lack of English spoken by the staff. This can lead to extremely frustrating situations where you are trying desperately […] to be understood or arrange things. There is a manager who speaks English so we resorted to getting the staff to put us through to him on the phone to book our boat transfers and other things that we couldnt afford to go wrong! Breakfast is delicious and included in the price of the room but the restaurant is really poor quality food at night. We went next door to the Seaside Restaurant where the Thai and European food is amazing. Read more

Genuine Expedia guest review

Great location, great bungalow type rooms with amazing views, great room service - maybe a tad expensive!

Genuine Expedia guest review

Nice hotel, very nice staff and great view and location!

Genuine Hotels.com guest review

Second time I have stayed there. Nice and quiet and a great view. Breakfast is good and staff are very helpful and nice truly recommend

Genuine Expedia guest review

This is a nice place. rooms are avarege but ok. rhe grand delux rooms dont have an ocean view or any view for that mater. deluxe rooms are nice but nothing fancy.

Genuine Hotels.com guest review

We chose "Bay view bungalow", beautiful view, private space without your neighbours bothering. The room is ok, bathroom is a bit old, everything in the room is very basic,therefore it's overpriced! If you are looking for something with "high quality"or european standard, here is not really for you. But if you are looking for just a place to stay with […] beautiul view, and the vibe of the city center ( 5 mins to walk to center) , here is nice! As we are looking for a peaceful place, not too crowed, not too much touristic place, therefore we moved to the north of the island( there are only 4 hotels), there you would have less people and private beach, some nights with nice shows from hotel itself. But there would not have any night markets or street food, you have to prepare this point though! It's always depends on that what's your expectation and what are you looking for, so that you don't disappoint too much. Read more

Genuine Hotels.com guest review

It is a nice resort ,but the access path to the resort is distorted.hot water available only if you operate the air conditioner at least 40 min. on 18 degrees.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel staff is very friendly and accommodating. The rooms are clean and comfortable but can use some updating, which is ongoing. Although Bay View is situated at the far end of the walk and a bit inconvenient if you want to be in the middle of the night life, it served us well as we were there for peace and quiet. The rooms are actually individual […] cabins, so very private and the view from the 300 level on the side of the hill is great. The walk into the heart of the village is an easy walk. When we return to Phi Phi, we will very likely stay here again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have been here for 3 days and the stay was awesome, Great staff and great restarant . Much better than the other hotels on the coast.

Genuine Hotels.com guest review

Away from the small town and close to Long beach . Breakfast was great . Enjoyed my stay at the hotel very much

Genuine Expedia guest review

t he hotel was in a good position right on the beach .The view from our room was great and the room was of a good standard.The only problem with the hotel was that it was a bit shaby,we had the feeling that it needed one or two days tidying up to make it supurbe.The pool area was nice but broken chairs and parasols left about just needed moving. Come […] on Bay View two days work would put you up there with the best, as it is it just seems a bit run down. Read more

Genuine Hotels.com guest review

This resort has many stairs-no room other than up the hill.We were expecting a room on the beach-beach level with a flat screen tv, double sinks and in better condition over all.The front door did not fit the frame properly and let in bugs .The bathroom door dragged and didnot stay closed with out proping something in front of it. The distance to the […] hub of town was good,food was good.For what we paid the room did not meet expectations.Paying the room when booking leaves you no negotiating power. Read more

Genuine Hotels.com guest review

Loved the fact that a Long Boat picked us up from the Pier and took us straight to the Hotel and there were plenty of people to help with bags from the boat to the rooms. The room was big and had a great view from the balcony, even had a friendly Gecko staying with us. One criticism is that the Pool isn't very well signposted, could do with signs from […] the reception area. Other than that, great service, close to plenty of restaurants and they offered some great snorkelling trips. Thoroughly enjoyed my stay and would happily recommend it to others. Phi Phi was beautiful and can't wait to go back. Read more

Genuine Expedia guest review

When you first arrive to Phi Phi island via ferry the Bay View hotel is present and gives you a long tail boat ride with your luggage which is nice. The hotel itself is somewhat secluded from the town but walking to get to the main part of town takes about 15-20 minutes. We had to walk up a few steep hills to get to our room but we had a beautiful view. […] The room itself was not energy efficient what so ever. The balcony doors and front door had huge gaps so the room never cooled down to a temperature that was cool enough for us. No safe in the room and the balcony doors did not lock due to the big gap between the wood. However we did feel safe. Compared to other hotels on the island Bay View is clean and nice. We were away from the bars and loud music at night as well. Read more

Genuine Hotels.com guest review

Bay View is a great little resort at the far end of Long Beach on the beautiful Phi Phi Island. It is a short 5 min walk from the hustle and bustle of the island's village which ensures you can enjoy the spectacular views and the sandy beach without too much disruption and noise. Although a little pricey for the standard/quality, the resort is still […] highly recommended. Read more

Genuine Hotels.com guest review