Had a great stay at this hotel. We have to travel to the Rochester area several times a year and we always stay at this hotel. The staff is friendly and the rooms are clean every time.Genuine Expedia guest review
"NICE location, a/c not functioning."
Nice place, safe location. Room was smakll and stuffy, and the fact that the a/c was out really dimmed our otherwise nice review.Genuine Hotels.com guest review
"Great rate for a quality hotel"
The room overall was small but functional and very cleanGenuine Hotels.com guest review
"a great value"
A bit hard to find, hotels.com failed to put address or phone number of motel on the receipt they emailed me.Genuine Hotels.com guest review
"Great value for the price"
I would definitely stay here again. The room and common areas were clean and updated. And the receptionists were quick and friendly. I drove to Rochester, so I knew that could drive to and from the hotel for my business needs and did not have to stay downtown to be near my reason for being in Rochester. Driving to and from the hotel was easy. There […] was a Wegmans supermarket en route if you wish to buy prepared foods or some beverages. There were fast food stores along the way, too. There is a good greek diner across the parking lot if you wish an expensive made to order meal. Read moreGenuine Hotels.com guest review
Hotel staff was very friendly and helpful. Lobby is nicely decorated and bright. Simple but good continental breakfast.Genuine Expedia guest review
"a surprisingly excellent facility"
Although very hard to find from the street, the effort was well worth it, as we not only enjoyed good accommodations in the perfect location for our needs, but the staff bent over backwards to be nice and accommodating for our large family reunion.Genuine Hotels.com guest review
"Great for our purposes"
very clean and neat. Towels not very soft, but clean and heavy.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you for choosing to stay with us and for your comments regarding your stay. We hope to see you again soon.
"Great Place for a Family Reunion"
My family was getting together in Rochester for my parents 60th wedding anniversary. I have one sibling that lives there, as do my parents. This hotel was near both of their residences. Six of us and and families all stayed in this hotel. It was a holiday weekend, and yet they were gracious and accommodating to all of us. There was a street fair near […] by, so hotel guests needed a parking pass. But they allowed us to have an extra pass for my sister who lives in Rochester so that they could hang out with us in the evening. There were about 20 of us in all staying on the second floor of this hotel, and it was a great place to be and hang out with family. Also, we had driven over 700 miles, and though we were early for check in time, they got us into our room right away (about 4 hours ahead of check in time). That was awesome. Read moreGenuine Expedia guest review
"Value Oriented Property for Personal Stay"
The property was neat and clean. Atmosphere was on the quiet side. Rate was very competitive to other choices in the Rochester area. Internet access was solid, no problems.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport We understand there are many lodging choices in Rochester and we appreciate your business. We hope you choose to stay with us again when you return to the area. Thank you
Very good, conveniently located hotel. Friendly staff.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you for your comments. We are pleased that you enjoyed your stay and we hope to see you again soon.
For a hotel chain that isn't considered high end, this was a very pleasant place to stay. The staff was more than helpful. The room as well as the common areas, were kept like new.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport We are very happy that you had a pleasant stay. We take pride in our hotel and it is nice to know that it still looks like new to our guests. Thank you!
Comfortable room for decent price. Would definitely stay here again.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport We are pleased we could provide you with a comfortable room at a value. We hope you choose to stay again with us when in Rochester. Thanks.
I like it and was nice.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you for staying.
"Great little hotel/motel south of Rochester, NY"
My wife recommended Microtel by Wyndham to me. I was not disappointed. The place was immaculate. They offered a nice continental breakfast complimentarily. The exercise facility is very limited in size; but the equipment is up to date.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you for the recommendation and for choosing to give us a try. We are so pleased you enjoyed your stay. Please think of us again when back in the area.
"Cleanliness; Awesome Service"
Sorry for just now getting back to you. The delay is by no means due to any short comings on your part. In fact, this was the very best hotel experience we've ever had, and we have stayed in many hotels during our travels. I would recommend your hotel to anyone, anytime. In our opinion you have covered every area of your business so that anyone should […] be absolutely satisfied and happy with their stay. Wished all hotels replicated what we experienced during our stay in your hotel. Personally, I have travel anxiety really bad and dirty, unkept facilities is one the main reasons why. So, thank you very much to your staff for a great hotel experience. Read moreGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you so much for your kind words regarding our hotel and staff. I will be sure to pass these on and we look forward to your next stay with us.
"nice but basic"
The hotel was clean. The staff was friendly. Breakfast was skimpy, but the food area was clean. The location was convenient for visiting the Rochester area. It was a pretty basic hotel, but since I was out of the room all day it was fine.Genuine Hotels.com guest review
Had a great stay at hotel even though it was for one night. Clean, quiet, staff was friendly. No complaints. Will stay at this location again if I'm in the area.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you for the comments and for the repeat business when you return to the area. We look forward to seeing you again. Thank you.
"Nice, clean place to stay"
The room was very cute. There was a "window seat" over the A/C unit and 2 drawers. It was very clean and an easy walk to a Subway and another restaurant - as well as a Dollar Store. No complaints!Genuine Hotels.com guest review
Area isn't the best, but all in all I would stay there again for an overnight/short stay. Staff was nice, they have donuts and juice available all day. My only complaint was the bed felt hard and my back hurt a bit when I woke up. For the price, I thought it was worth it.Genuine Hotels.com guest review
Just the right size room for a place to sleep. I'd love to stay there again. There is a great family owned Greek restaurant just across from the hotel. The only downside is that it is hidden -- best way to get there is through the shopping center next door.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you for your comments. We hope you do stay with us again because we would love to have you back! Thanks
There is nothing wrong about this hotel. I would stay here again and recommend it to everyone!Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you for your comments. We hope to see you again soon and we appreciate the recommendation!
Did not have a waffle machine for breakfastGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you for staying with us. We appreciate the comments and we will look into enhancing our breakfast with items such as a waffle machine. Thank you.
Only hotel in area. Newer. Tried checking in at 2. Said room wasn't ready, and check in is at 3. Came back at 3, they gave me a dirty room, had to wait some more....way too expensive for what you get. $71 for a very average place. I won't stay again unless that price drops to around $50, but that's me.Genuine Hotels.com guest review
"What a wonderful place"
Our son said that this place doesn't have one big thing - it has many little things. Breakfast is nice, plenty of toasters and ovens, cookies in the afternoon, coffee whole day, clean room, nice, nice staff...We'll look to stay at Microtels againGenuine Hotels.com guest review
"Nice hotel fairly close to RIT"
The hotel was very clean and a great value. The staff was helpful and courteous. The rooms are small but that is not an issue unless you are planning to spend quite a bit of time in it.Genuine Expedia guest review
Staff could not have been more helpful and attentive. Rooms spotless and in good condition. A little noisy but not hotel fault.Genuine Hotels.com guest review
Can't remember the last time I had this good of an experience at a hotel -- especially at this price point. Clean. Like new. Comfortable. Friendly staff. Best free continental breakfast I've seen in a long, long time.Genuine Hotels.com guest review
"great place and nice people"
this is a great hotel for the money and even for for twice the cost.Genuine Hotels.com guest review
"Nice quiet hotel"
We found the hotel to be quiet and clean and the staff was very good. The one exception to this was when one of the staff entered our room to clean despite the Do Not Disturb sign on the door.Genuine Expedia guest review
"A short stop over"
When I arrived, the desk clerk was friendly, courteous and familiar with all of the systems used to find and verify my reservation. My room was easy to find, clean and quite comfortable. The bed was very comfortable and provided a great nights sleep. This location is centrall to the N. Chili community offerring me many choices of dining and shopping […] places. I will stay here again as I was very pleased and now know what to expect. This was the first time I have stayed in a Microtel facility. Thanks for such a comfortable saty. Read moreGenuine Expedia guest review
ExcellentGenuine Hotels.com guest review
"convenient to the area."
This hotel is our go-to when we visit family in southern Rochester suburbs. within walking distance to coffee shop, diner, dollar store, park, etc. Always has coffee & water in lobby as well as fresh cookies in the afternoon. Breakfast is sufficient and free. Only glitch was the sofa bed sheets were not changed from prior guest. I'm sure it was an oversight, […] and the clerk was very apologetic and offered to change the sheets herself. I also find it odd that EVERY hotel I go to never has enough towels in the room. If I have 4 guests (2adults/2kids), I would like 4 towels! Kids shower too!! The hotel always smells good and has super friendly employees! Read moreGenuine Hotels.com guest review
Hotel was very clean, rooms were great and so was the breakfast.Genuine Hotels.com guest review
It was nice having a reasonably priced suite. Breakfast is not extravagant but there is a diner next door if you prefer. Only negative is an occasional train whistle.Genuine Hotels.com guest review
Room was a little too small.Genuine Hotels.com guest review
Overall good, but worst coffee I've ever tasted in my life. Especially from the lobby dispenser. Donuts were stale daily, but other food offered was satisfactory. Although, the cream cheese packets were left out on the counter each morning at room temperature & seemed to be curdled toward the end of the week we stayed there.Genuine Hotels.com guest review
Enjoyed. Firm mattress, clean room and spacious. On Main Street but not noisy.Genuine Hotels.com guest review
"Great room great price"
nice clean room and fresh smelling room. Convenient to a large Wegmans in case you want to buy some snacks etc..Genuine Hotels.com guest review
The only complaint I have concerning any aspect of my stay was the mattress in the room was stiff as a pool table top, not my liking.Genuine Hotels.com guest review
"Perfect for an affordable, comfortable stay"
We loved the Microtel Inn & Suites and will definitely be back. We have family in Rochester but staying with them is not possible. The Microtel is clean, affordable, and comfortable. We are very pleased with our experience.Genuine Hotels.com guest review
Very Nice No ProblemsGenuine Hotels.com guest review
Always have a good stay here. Rooms are clean the beds are soft and the staff is friendly. I will continue coming here thanksGenuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport Thank you for your loyal business when you travel. We appreciate you continuing to stay with us and we hope to provide you with a positive experience each time you return. Thank you.
Stayed for 2 days to visit my daughter. Needed 2 rooms. Had the best rates in town at a decent hotel/motel.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport We are glad we could provide you with the rooms and value you were looking for when coming to visit. We hope you return to stay the next time you visit family.
"Nice, clean hotel in Rochester"
Staff greeted me with respect and courtesy. Room was easy to find and clean. Room Service was courteous and thorough. Snacks, including breakfast, were fresh and well displayed. Checkout was prompt and courteous.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport We value our guests thoughts and we appreciate you taking the time to comment on your stay. We hope you return to stay and we can provide you with the same level of service. Thank you.
Our stay was quiet, and nice.Genuine Hotels.com guest review
"Location was perfect for our overnight stay."
We only stayed for one night after we attended a friend's wedding. The room was clean and comfortable and the continental breakfast was all we needed before we headed home. We would definitely stay in a Microtel hotel in the future. The price was right and the online booking made it easy.Genuine Hotels.com guest review
The environment was pleasant and peaceful . The was very helpful and polite. I was very satisfied.Genuine Hotels.com guest review
"Much More Than I Expected for the Price"
I really enjoyed my stay! The place was comfortable and pleasant and had a very family feel to it. I felt like I was staying with a good friend. I liked how small it was- it helped it feel roomy. And while the staff wasn't at the desk as soon as we walked in the door, they were polite, friendly, and courteous.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Chili/Rochester Airport We are so happy that we exceeded your expectations. It is very nice to hear that you felt like you were staying with a good friend when you were here. We hope to see you again soon. Thank you.
"very nice for the price"
This room/hotel was nicer than I expected for the price I paid and the hotels.com rating of 2. The visitor rating was more accurate and helpful. For the most part I thought the hotel was very nice and clean, seemed fairly new from the looks of the bathroom. They offered a nice breakfast, but I never seemed to get down there in time to enjoy it (my bad). […] I was happy with the all day fruits and cookies though. I thought the room was a little on the small side for 2, but managable. Could have used one more pillow on the queen size bed (3 small soft ones were given). The TV was nice, and appreciated the refrigerator. Only disappointment was that on my first full day there I didn't get out of the room until 2 pm for my outing, and housekeeping did not come in after that to make up the room or supply clean towels. If a client is staying there for 3 days and nights, should be no reason a room can't be saved until last and made up after 2 pm. I would stay here again, and may bring my pets next time. Read moreGenuine Hotels.com guest review
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