"Beautiful design, inside and out"
Sparkly black granite, fabulous shower room, plush green carpets, loved the design, and the staff were great too. Udo and the other doormen remember every face, and couldn't be more welcoming. One of the best pizza's I've had in the very cool bar downstairs.Genuine Hotels.com guest review
Response by Radisson Blu Aqua Hotel Chicago Thank you for sharing your experience! I will be sure to share your compliments with our team! I hope to see you again the next time you are in Chicago! All the best, Pierre-Louis Giacotto General Manager
This hotel had beautiful public spaces. The rooms were comfortable, quiet and nicely appointed. Staff was very friendly and accommodating. We would definitely stay here again.Genuine Expedia guest review
"DISTINCTIVE MODERN DESIGN"
NICE RESTAURANT ON SECOND FLOOR, EXCEPTIONAL POOLS AND FITNESS FACILITIES. WONDERFUL CORRIDOR ART. VISUALLY STUNNING BATHROOM.Genuine Expedia guest review
"Nice Hotel near downtown"
Hotel was modern and contemporary and the staff was very accomodating. The room I booked was changed to a room with better view at time of check in.Genuine Expedia guest review
"Hotel Room &Hotel Staff Couldn't Have Been Nicer"
I travel to chicago for business about 3 times per year. I was ready for a change so I decided to stay at the Blu Aqua and give it a try. The hotel staff was A+ one of the nicest I've ever interacted with. The room I stayed in was gorgeous and stunning. From the hardwood floors to the luxe bathroom, great view and cozy bed I was in heaven. My only issue […] I didn't bargain for was that this hotel is situated directly next door to a fire station So every 20 or 30 minutes the Sirens would fire off as the fire trucks dispatched to a call. So getting a sound sleep was not in the cards for me. But despite this I still found the whole world they created their very striking and beautiful. Read moreGenuine Expedia guest review
"Nice modern hotel"
As soon as we walked in the hotel, we were greeted and for the rest of our stay, the staff remembered our names. Everyone was very friendly. The room was gorgeous. I loved the wood floors throughout the room and the large bathroom. The décor was beautiful. Everything was very clean. We will definitely stay here again.Genuine Expedia guest review
"Nice hotel...would stay there again."
Nice hotel. We enjoyed our stay very much. The seating in the bar area is pretty uncomfortable, but out on the patio it's really nice.Genuine Expedia guest review
"Excellent hotel and location!"
They have the most amazing pancakes I have ever tasted!Genuine Expedia guest review
Loved it. Was my birthday so they gave me an upgrade to a room with a lake view on one of highest floors. They even brought me a birthday gift of wine, dessert & a birthday card! Staff was incredibly friendly. Room and Lobby were gorgeous. A fantastic stay.Genuine Hotels.com guest review
"Very nice hotel"
I thought the hotel was very nice. It is really modern looking inside and out. We got a room with a "park view". The view was beautiful! The bed was very comfortable, and the room was super cool looking! I also loved the location of the hotel. We were able to walk to dinner several blocks away and we were able to enjoy all the beautiful sites and sounds […] of downtown. I would definitely recommend this hotel to anyone looking for a romantic getaway. I would stay here again (and again)! Read moreGenuine Hotels.com guest review
We had a beautiful room, a little small but very nice. Our only complaint is the having to pay to park at the hotel and how expensive the parking was.Genuine Hotels.com guest review
It was a beautiful hotel & everything & everyone was greatGenuine Expedia guest review
"a cherry on top"
wow, beautiful, great service, clean. If I was just to question one thing. Had room on the 11th floor, went downstairs to get a room with balcony cost an extra $30 a night.Genuine Hotels.com guest review
"Loved our stay!"
Clean, friendly, beautiful pool. Great place to stay!Genuine Hotels.com guest review
"Top Spot in Chicago"
I had a wonderful experience at this beautiful hotel. The staff was professional and extremely courteous and facilities were lovely. I loved the décor and styling throughout the hotel. My view of Navy Pier was beautiful and my room was fabulous. I traveled with my husband and kids for Labor Day long week-end. Our stay at The Radisson made the experience […] memorable. I was especially pleased with how kind and accommodating the staff was to my children. Everybody felt like a special guest in our family. Read moreGenuine Expedia guest review
"Beautiful hotel, great location"
This was by far the best hotel I have stayed in for the price! My fiancé & I went with another couple for a weekend get away & all of us were blown away by the location, the cleanliness & friendliness of the Radisson Blue. We had booked a room with a city balcony but were amazed that we also could still see Navy Pier from our room! The room was quiet […] & the staff was absolutely wonderful! I CAN NOT WAIT to stay here again! Read moreGenuine Hotels.com guest review
Would have been great if parking was includedGenuine Hotels.com guest review
My daughter and I stayed here for a concert at soldier field. Good location, beautiful hotel, friendly staff and excellent accommodations.Genuine Hotels.com guest review
Would definitely stay here again!Genuine Hotels.com guest review
Wonderful!! Beautiful accommodations and helpful staff.Genuine Expedia guest review
The lobby is decorated with a very relaxing décor, the ambiance is very relaxing. The rooms are very clean and my ten year old fell in love with the décor, the indoor and outdoor pool is a plus, enjoyed both of them. I have stayed at other hotels in Chicago, this one is one of the best ones. They have a great restaurant, nice breakfast buffet etc. Just […] wonderful Read moreGenuine Hotels.com guest review
All and all it was a good stay. I thought the bell hops were very scarce. We had to get our own cart and wait for a valet to take car. Upon check in they took a credit card and didn't tell me there would be a $75 charge for incidentals. It took 4 days to return the charge to me. Also there was fruit flies in the shower. When I complained they did computer […] parking which was $61. Read moreGenuine Hotels.com guest review
Well run hotel in great location -- would stay there againGenuine Expedia guest review
"Four Day Getaway to Chicago - Blu Aqua:Good Choice"
This modern hotel is located in a very good location for walkers and taxi-hoppers alike. In minutes we were in Millenium Park, Giordano's Pizza, or one of the many fabulous breakfast stops! Shopping on Michigan Avenue is a 5 minute walk and, if you're up to it, the Aquarium and Museums can be reached on foot in around 30 minutes. As for the hotel, […] the room was very well designed and room-to-room noises were minimal as a result of the hotel's somewhat staggered floorplan. The rooms were modern and somewhat minimalistic - almost too extreme, as most written literature had been converted to a TV-based search menu format. The separate tub and shower was spacious and well designed. The staff were among the friendliest and best I've met (especially in a major city): the check-in/check-out crew was very efficient, the conceirge was well informed and ready to book reservations upon request, and the valet crew quickly retrieved our car or a taxi when we needed it. Our four days went quickly, but we were refreshed and will very likely come back to this hotel. Oh, one more thing: If you're going to drive to the hotel and are unfamiliar with Chicago driving, be sure to get to the upper level of Wacker or Columbus because you'll never find the hotel on the lower levels (I know that by experience!) Read moreGenuine Expedia guest review
"Walking distance to most sights we wanted to see."
The entire staff was friendly and very helpful.Genuine Hotels.com guest review
Very dissappointed with my stay. Upon check in, I requested a higher floor and I was told that there was only one room available. The clenliness of the room was poor. Sliding glss doors to balcony were very very dirty like they had not been cleaned ever.Genuine Hotels.com guest review
"perfect location in the Loop"
the housekeping is the best! anytime or request they would oblige.the front desk was not as friendly as i experience at the Marriott or other fine hotels.This was an extremely busy week however with the Lolapolooza 3 day concert. the two concierge young men were rushed explaining the maps or anything extra like the train that runs through middle of […] hwy to UCHICAGO.The room was cramped and I paid for 400sq ft room but I believe it was only 300sq ft. Anyway it did have a balcony and two queens as requested. Every room even side by side is sized differently so you have to verify what sq footage you are getting! Ours did not have enough room for two people in the bathroom area. Only one person could get ready at a time one sink with no counter space. only 4 inches against the wall. A CVS is connected beside Aqua which was super convenient! A mini grocery store is around the corner Marianos.Security is real tight which is a plus! we felt safe! A lot of action on the patio that we could view .Oh the servers are very friendly in the breakfast restaurant! Read moreGenuine Hotels.com guest review
"Great hotel in wonderful location"
We took a taxi as we left the hotel. When we arrived at the train station, the taxi took off with our luggage. We did not know the taxi company or the taxi number and had paid with cash. Scott, the assistant manager at the Radisson, looked at the video footage from the security camera to find the information we needed. Our luggage will be delivered […] this morning! Read moreGenuine Expedia guest review
In this case, you really do get what you pay for. The Radisson Aqua is an outstanding hotel in every aspect - beautiful lobby, gorgeous building, responsive staff, terrific bar / restaurant, pretty lobby, spectacular pool and gym, fast elevators, and amazing rooms that look and feel like apartments, with some of the most astonishing views of Chicago […] I've seen from anywhere else in the city. The hotel is also very conveniently located to Michigan Avenue as well as Millennium Park. The only problem is the expense - but in this case, it may be worth it. Read moreGenuine Expedia guest review
fantastic room. great property. had one issue with a service and they credited me appropriately no questions asked. i will stay again!Genuine Hotels.com guest review
"Pools, Pools, Pools!"
Very laid back atmosphere, convenient to much of the city, many European guests makes the hotel more agreeable and friendly.Genuine Expedia guest review
"Great place for a family downtown vacation"
We and the two early teen grandkids spent a couple of nights here to enjoy a short downtown Chicago vacation. Turned out to be a really good choice since the hotel was in a great location with a great staff and was more reasonable (not cheap!) than other nearby nice hotels. Parking was convenient -- pricey, like everywhere downtown -- and easy to self […] park. The room was a nice size, the beds queen and the view was pretty good. We stayed on the fourteenth floor facing the city; lake views cost extra. The hotel gym and two swimming pools were very nice and the two hot tubs were relaxing. Didn't eat at the hotel, but the restaurant looked nice. The building is very unique and distinctive. Read moreGenuine Expedia guest review
"good location for sightseeing and shopping"
Hotel staff was very courteous, friendly and helpful. There was always a greeting and a smile from them, and they went out of their way to be of assistance. The concierge went above and beyond in making arrangements and reservations for us.Genuine Hotels.com guest review
It was a very nice and clean hotel. Staff was very helpfulGenuine Hotels.com guest review
"Small Room/Fantastic View"
The room had a very modern, comfortable and clean feel to it. Fantastic view. The hotel staff was extremely accommodating. The location of this hotel can't be beat. The only turn-off was that the standard city/park view rooms are surprisingly small and don't have bathtubs...they just have walk-in showers. To me, the price was a little steep as a result. […] Overall, it was a pleasant experience...just a little too pricey for what you get. Read moreGenuine Hotels.com guest review
"Hip place more than family local"
This was a very nice hotel close to the aquarium, planetarium, Field Museum, and Navy Pier. Everything was clean and well maintained, but it definitely had a hip singles, twenty-something atmosphere in the lobby with a 1/2 wall separating the lobby from the bar with loud music (in the evening). The hotel restaurant was very fancy and excellent food […] (pricey), but overall it didn't have a family friendly orient as much as a singles adult hip hang out spot vibe. Read moreGenuine Hotels.com guest review
This was the first time we stayed at this hotel and I can say we'll be coming back again, next time we're in Chicago. Great ambiance and surroundings.Genuine Hotels.com guest review
Really small rooms. Didn't have control of my air. Few things not working in room and wasn't offered anything from a hotel recovery standpoint.Genuine Expedia guest review
"Great Location, Cool Hotel"
My family of four really enjoyed our stay. The location is fabulous and the sundeck, weight room, pool table, basketball court were enjoyed by my teens.We were impressed by all the amenities! Some things we didn't like were the dark blue light in the elevators-very hard to see in there! My husband and I stayed in a room with a king bed and hardwood […] floors. We felt there was not much storage space other than the closet/wardrobe. A bedside table with a drawer and shelf underneath would have been nice. There was very little storage space in the bathroom for toiletries and only one small hook for a towel. Read moreGenuine Hotels.com guest review
"Best Outdoor Pool in Chicago"
Not as impressed as the last time I stayed here. This time, hotel staff were lacking in the service arena.Genuine Expedia guest review
"Lovely stay at the Radisson Blu in Chicago"
The hotel was lovely. The staff was very friendly and helpful. Love the décor. Love the location. Love the security setup. I would highly recommend this Hotel to anyone.Genuine Expedia guest review
"Perfect one-night stay!"
My boyfriend, parents and I stayed here for one night for a short weekend break. We had a two double bed city view room with teal carpet, it was quirky but stylish! Also super clean and brand new. One of our luggage bags was accidentally left in the lobby, but was quickly brought up to our room once we realized and called about it. It turned out to […] be too cold/windy for the outdoor pool, so we used to indoor pool/spa which was fine, but kind of crowded and the pool was only 3.5 feet deep which was kind of weird. The location was great, about a 10 min walk from Magnificent Mile, Navy Pier, and Millennium Park. The only complaint I had was the slow wait for the elevator going up to the rooms. Oh and the hotel's restaurant Filini was delicious! My boyfriend said the steak he had for dinner was the best cooked steak he's ever had. And we got a free breakfast voucher because our room was still unavailable when we came in an hour early (forgot about the 1 hour time different between Michigan and Chicago, whoops!). The entire menu and buffet was free, and it was fantastic. Read moreGenuine Hotels.com guest review
"Comfortable and Luxurious Hotel"
First of all it has a beautifully designed interior ... Very inviting and warm but also extremely lavish and uber stylish. Rooms were lovely and had great space planning. They were very comfortable and I felt like a rock star! Secondly, the staff was incredible. Very friendly, helpful and pleasant! Every encounter I had was nice and made me feel special. […] The food and cocktails in the downstairs lounge were delicious and the rooftop pool and walking track was lovely. Location was great. Couldn't be beat. All in all a wonderful experience! Would definitely recommend and will return in the future. Read moreGenuine Hotels.com guest review
Need to cover parking, though. And wish I was on a higher floor.Genuine Hotels.com guest review
"Beautiful and comfortable"
Wonderful place to stay and base a day of sightseeing in Chicago.Genuine Hotels.com guest review
Hotel must have been having some staff issues. We had two rooms and wanted them to be a joining rooms. One room was not done until 5:30pm and we told that it was being cleaned etc. B/C we were next to the room we knew it was not. I also had to request the roll a way bed 4 times. The pool also had to be closed for repair and we were not informed until […] that day. We were not very happy. Over all the rooms are very cool. Read moreGenuine Hotels.com guest review
Walking distance to Navy Pier, Millenium Park, and Miracle Mile. Our reservation was upgraded to a room with a great view of Navy Pier. Biggest drawback for our family was no fridge available for personal use. There was a fully stocked fridge with a sensor that would automatically charge items moved. Overall the room was very small and needed a good […] deal of maintenance done in the bathroom. Tiles were popped up in the shower which made a moldy smell, light bulb out, and towel rack falling out which was repaired on the last day. Can't help but think if they are charging what they do for the room, it better be in tip top condition to rent out. Read moreGenuine Hotels.com guest review
The waitstaff in the Felini restaurant is awesome!Genuine Hotels.com guest review
Best hotel room I have ever hadGenuine Hotels.com guest review
"Nice, but lacking high end feel."
Nice hotel, great architecture, very good amenities. Hotel room quality lacking at the tactile level. Low quality towels, lack of bathroom privacy due to sliding bathroom door, and uninspiring furniture are the only faults I found for a hotel at this price point.Genuine Hotels.com guest review
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