"Not the best."
We were a little underwhelmed. It took forever to get checked in but there was very little of a line. Hotel was not crowded. But we received room on end of hallway looking at parking lot. Again, hotel was not crowded. We go to Disney often and we're very disappointed in this room. Glad we didn't pay the rack rate. Not worth $200 a night. Person checking […] us and was extremely nice and that was the highlight of our stay Read moreGenuine Hotels.com guest review
"Art of Animation First Time for One Night"
We stayed here only for one night on a quick family trip. The property is awesome but the room was tiny for our family of 5. Would definitely do the family suite next time but the price was much more than the standard room.Genuine Hotels.com guest review
"Awesome resort even though Magic Kingdom sucks!"
Amazing customer service at the Hotel. Magic Kingdom is not all ots cracked up to be. Thank god for the hotel being 1000% amazing!!!Genuine Hotels.com guest review
"Grand Daughters weekend"
Enjoyed our time (3 Granddaughters)They were impressed and we will do it againGenuine Hotels.com guest review
"Toddler loved it but........"
Hotel is perfect for little ones to age 8. Pools are exciting, animation is engaging, and staff is terrific. Food was terrible and the amount of obesity at hotel/park was terrifying. Disney should be on cutting edge for childhood nutrition. Instead, they are encouraging bottomless soda, pizza with no veggies, and dessert nightly. Bring your own snacks, […] and drive the 8 miles to Publix to actually get fresh food. Read moreGenuine Hotels.com guest review
We asked for a king bed and when we checked in were told we had a king but when we arrived to the room it was a double bed. We asked for a crib but received none. Luckily we brought something from homeGenuine Hotels.com guest review
This was an impromptu trip and staying in this resort was great. My little girl really enjoyed the room and the outside decorations.Genuine Hotels.com guest review
"Fun for kids"
Great my 5 year old loved it. I was pregnant and the little mermaid section was little far to walk back and forth.Genuine Hotels.com guest review
We loved our stay. Disney never disappoints. Pleasant experience all the way through.Genuine Hotels.com guest review
"Highly recommend this resort"
This was our second time staying at this resort. We loved it. The hotel staff was very friendly and accommodating. We needed a change of rooms because of sleeping arrangements and all it took was a quick phone call to the front desk. The pool is awesome for kids, my daughter never wanted to get out. Multiple life guards on duty at all times. Rooms are […] very clean. Hotel restaurant has a great variety of meal options and snacks. Big arcade for kids to play in and nice gift shop. Would highly recommend it to anyone with kids. We are staying there again next month. Very reasonably priced for families. Read moreGenuine Hotels.com guest review
"Will stay again"
Wonderful. No complaints at all. Everyone was so helpful. My 4 year old loved it!Genuine Hotels.com guest review
"Beds are hard as a rock!!"
Well to start off we were placed in a little mermaid room very small-just think motel six like. After complaining over and over about the ac not working and the beds being hard as a rock the offered to move us to the cars suite for an additional 600 dollars. What!!!! We moved to the cars suite after they agreed to not charge us additional fees. Beds […] were still hard as a rock!! Oh and what resort makes you take room towels to the pool area? That doesn't sound very resort like!! It's better to stay somewhere down the road and gets good nights rest than to stay at a Disney resort just so you can have a fancy wrist band! Read moreGenuine Hotels.com guest review
"Very long hike for a high price!"
The Little Mermaid rooms are very small and the beds are so uncomfortable!! Very long walk from the rooms to the dining and catching the buses over to the parks. The hotel offered no golf carts or any type of shuttle for over a half mile walk in a storm that had very bad lightning and flooding rain. I was not impressed with the walk after what we paid […] to stay in a Disney resort nor the hotel not offering to shuttle people certainly during a storm when you have little ones!!! Read moreGenuine Hotels.com guest review
The hotel was cheap looking inside, not very spacious! We asked for two cribs at check in, when we got to the room there was only one crib. We were traveling with one infant and one toddler. They took our bags to take them to our room. We had dinner after check in and then we went shopping. We didn't get to our room until probably an hour and a half […] after check in, our bags had not arrived. We called front desk they said they were under thunderstorm watch but they were the next bags to go out because they were backed up, almost two hours after we called again they told us this time that they didn't have our room number so they didn't know where to deliver them, keep in mind we were traveling with a toddler and with an infant. we couldn't even change a diaper because they had all our bags. Very disappointing! Read moreGenuine Hotels.com guest review
The hotel was very pretty. Service was good. Room was OK for my family of 4, considering we hardly spent time in the room. my biggest problem was the food at the hotel... It was just not good. We tried mostly to eat at downtown Disney or at the parks rather than the hotel.Genuine Hotels.com guest review
The resort was great. We had a far walk to building 8 in the rain. No covered walkways.Genuine Hotels.com guest review
"Quality Disney resort"
To me, this is the most fun resort in Disney property, very comfortable, and fitted to your pocket. I recommend taking any suit (specially nemo) if staying more than 2 nights; is not cheap but cheaper than any other suites in disney property and more fun. Take the little Mermaid suites for 2 nights or less, or if you are only doing the parks. Their […] food court is pretty good and affordable, and customer service is very high. Read moreGenuine Hotels.com guest review
"Not for the value conscious"
Seems like all Disney resort accommodations are more motel like than a real hotel. As a value conscious customer, I found it hard to justify the price paid. Although, room was clean, rooms had a "cheap" feel to it. Beds and towels were perhaps a third hand downs from perhaps other more upscale hotels. The whole Disney concept is to "extract" more out […] of a customer rather than catering to their comfort, so much so that they wouldn't provide a coffee maker in the room and have the customer walk out 8 minutes to their on site restaurant and pay $3.00 for a cup of coffee. Resort to us it wasn't more a place to crash in for the night. Only plus thing for staying at these places is the transportation provided to the parks and the airport. Could find a much lower priced butt far superior places to stay with a hot breakfast included. Just have to rent a car and would get more flexibility as well. Read moreGenuine Hotels.com guest review
"Very nice pool and scenery! Would stay again"
We really enjoyed the hotel. The pool area is absolutely beautiful and you can easily spend the whole day there! Pool bar is great - bartender was super friendly and nice but they could use another bartender on nice days. There was times that we waited in line for 20 minutes for a drink. A pool server would be a great addition!! Food area is chaotic […] at times and the food is just ok, but affordable. Overall, we would stay here again. Like others said, the place is HUGE so plan on doing a lot of walking but the scenery and hotel makes everything worth it!! Read moreGenuine Hotels.com guest review
Amazing, the most friendly, convenient place I have ever stayed! Very clean and great food, pools etc, we were beyond pleased with the resort as a whole!Genuine Hotels.com guest review
Very clean. Food was very good. Everyone was friendly. Family had a great time.Genuine Hotels.com guest review
The only complain is the hotel need mor activities for kids.Genuine Hotels.com guest review
"Nice Disney hotel. Very close to Epcot."
Nice, newly-renovated Disney resort. I would stay there again.Genuine Hotels.com guest review
"Fun one night stay."
We enjoyed this place completely for the one day. We stayed in the Little Mermaid room which is small, but we didn't need much space because we were at the pool most of the time anyways. The service was great! We were able to check in early and get a late check out so that was bonus for us. They accommodated us fully and put us in a room closest to […] the big pool since our little one had hurt himself a few days before arriving and we didn't have to walk far, which is really only a 5 min walk to the big pool anyways. The food their isn't bad, quality isn't 5 star, but I didn't expect that anyways, lots of variety and the prices were great for Disney. We liked not having to paying resort fees too like a lot of the hotels are charging. The wifi isn't too bad. So overall, we enjoyed it a lot and will be back! Read moreGenuine Hotels.com guest review
"Do not eat the food!"
Dirty pool and food was AWFUL. All else was great.Genuine Hotels.com guest review
The rooms were amazing. After we checked in we noticed that they got the bedding arrangement wrong. We went back to the front desk, and they attempted to give us a king size bed like our original reservation. They did not have any king size beds available, so they gave us a suite upgrade! The staff was great, and they anything and everything possible […] to try and make our stay "Magical" Read moreGenuine Hotels.com guest review
"Loved it! We return soon!"
Just a great experience. When we got there they told us we were upgraded to the lion king suite complimentarily. The rooms were great, the facility was clean, the food was good. My daughter loved the pool. We had a great time!Genuine Hotels.com guest review
It was great loved the family atmosphere, my daughter loved the ariel room and staff all around the resort were friendlyGenuine Hotels.com guest review
Excellent experience, my daughter had so much fun, room was clean and neat, the place was magic... Awesome time!Genuine Hotels.com guest review
The resort was really nice, and the little mermaid rooms were wonderful. Will definitely stay here again. So much for kids to do.Genuine Hotels.com guest review
"Will definetly be returning"
I was upgraded to a better room once i went to check in & it was a very nice surprise. Very spacious. Love love love the poolsGenuine Hotels.com guest review
We loved it!Genuine Hotels.com guest review
"Great for Kids"
Our kids are 1 old and almost 2.5 years old. This was a good pick in a hotel for small children. Our kids really enjoyed playing in the splash zone. The cafe had kids meals with sides the kids like to eat, such as apples, carrot sticks, yogurt. We would go back with small children.Genuine Hotels.com guest review
"fun and colorful"
we had so much fun... it is a bit pricey but it's Disney! The magic bands made it so convenient to get in the room, make purchases, etc.. we are definitely coming back! :)Genuine Hotels.com guest review
Honeymoon trip. Had an excellent time!Genuine Hotels.com guest review
"Kids love this hotel"
Nice place to stay with little kids. We stayed at little mermaid's building, first walks (15') were ok, but when you come back after parks with 3 little kids looks very far away, next time I will choose lion king's building. Rooms are quite small. Check in took almost 2 hours.Genuine Hotels.com guest review
"Jumping for Joy"
We stayed at this hotel for a weekend Disney parks trip. we wish we would have had more time to spend at the hotel! this hotel is amazing. their restaurant has delicious healthy options to choose from for Breakfast Lunch & Dinner. it has two pools, one of which is all Nemo themed with a splash & play area for toddlers. we will definitely be coming […] back. Read moreGenuine Hotels.com guest review
"Great for kids!"
Family 3-day vacation with 2 kids (6 years old and 2 years old). The kids just LOVED the theme and décor. We stayed at the Little Mermaid building. It's a good walk to the big pool and restaurants, and not covered (rain or shine!) but the girls were IN LOVE with the room. The room was clean and when the girls made a mess on it we just asked for room […] service and were promptly answered. The food option is good (not high quality food, more like fast food), but hey.....the kids LOVED it..... The staff was nice and helpful at all times. The options of the "big pool" or the additional quieter pool by our building was great. Would definitely stay again Read moreGenuine Hotels.com guest review
It sucked!Genuine Hotels.com guest review
"My Grandson's first visit to Disney."
My plane was delayed 3 hours so I did not take the Magical Express to the hotel, as it was raining torrentially, my suitcase wet, and handle broken and I was exhausted...so grabbed a cab, which ended up costing $60. The Art of Animation hotel (we stayed in the "Finding Nemo Family Suite") was amazing and my grandson was in heaven! He's five and it was […] his first trip to Disney. The Service in the hotel is fantastic...I called the desk to order blankets and extra pillows and they were there within minutes! The refrigerator did stop working (we discovered at 11:00 at night) and they brought a new one in around midnight! The only downside of the resort is that there is only one cafe (with very limited food choices) very long lines to pay and food cold by the time you could eat it. With a hotel that size, you need another Restaurant or pizzeria! Overall, loved the themed rooms and pool, and my grandson loved the movie night (Toy Story 2) at the pool. Read moreGenuine Hotels.com guest review
Awesome hotel!!! We stayed in Radiator Springs.Genuine Hotels.com guest review
"OMG a must stay!!!"
Great hotel; free upgrade to suite. The price is exceptional for what you get. Some of the perks include fast passes for parks and free parking. Timely shuttle service is available to parks and other area attractions. The best thing about this resort, besides the elaborate decorations, is that you don't feel like there's so much to do at the resort […] that you have to spend a day there just to fully enjoy it. Food at this resort is below par and over priced, except the pizza. We recommend eating elsewhere, unless you like pizza. We will definitely be staying here again. Read moreGenuine Hotels.com guest review
"All about the kids!"
Great family hotel. It is all about the kids! Food Court is enough choices for everyone. Seems like a lot of healthy tasty food. Very casual and kid friendly eating areas. Pool is a hit with children! Great vacation and everything is very organized at Disney.Genuine Hotels.com guest review
We had a blast but could have used an extra blanket for one person who like room warmer. The other person likes it cooler so an extra blanket would have been great.Genuine Hotels.com guest review
"A stay for a little princess"
Wonderful. Just too short. Will be back!!!Genuine Hotels.com guest review
Main issue is transportation within resort.Genuine Hotels.com guest review
"Art of Animation resort is the greatest!!!"
Loved the entire stay!!! Excellent services, very friendly staff, can't say enough good things about our stay!! Would definitely recommend it for families with small children!!Genuine Hotels.com guest review
"Will do it again"
It was very convenient and especially the extended park hours on selected parks.Genuine Hotels.com guest review
Awesome hotel!Genuine Hotels.com guest review
"Great hotel! Don't be concerned by the walk to you"
Great hotel! We will be back in May. People are concerned with the walk, but in reality it's not bad. My daughter loved and so did my wife and I.Genuine Hotels.com guest review
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