"Lion King Suites"
Suites were clean, spacious and simply gorgeous! short walk to pool and animation hall.... Tons of lifeguards on duty at the pool. Check in was great, no long lines. Had a slight issue with original room to which the front desk addressed and corrected promptly for our comfort. Plenty of food choices, good coffee. Beautiful resort in true Disney sty […] le! Read moreGenuine Expedia guest review
We had a great time. Would recommend this hotel to anyone.Genuine Expedia guest review
"A long walk…..."
When we arrived it was pouring rain. We stayed in the Little Mermaid Room and asked for help getting our luggage there dry and none was offered. We also had to walk blocks back and forth to the main dining area for water or anything elseGenuine Expedia guest review
Our stay here was great! The only complaint I have is about the beds. They were very hard and small and after all day at the parks I would of liked a good nights rest in a better quality mattress.Genuine Hotels.com guest review
"Beds of stone !"
The resort is great for kids and kids at heart. Only one issue; the beds are so hard I did not sleep.Genuine Hotels.com guest review
"Not worth it for the cost"
The room was way too small. Not enough room at all. Double beds were the size of full sized beds. The refrigerator was not cold enough and there was no microwave in the room. The bathroom was too small. The only thing I liked was the pool area for the kids. They really enjoyed that. Totally kid-friendly. I would not stay here again though.Genuine Hotels.com guest review
"Overall, pretty great!"
I've been wanting to stay at this hotel since it opened because I love Disney, and especially the Little Mermaid, and I'd seen that this hotel has Little Mermaid rooms that look awesome! When I booked it said it was specifically a Little Mermaid room with a king size bed. I saw another review that complained about the Mermaid rooms not having coffee […] makers, so I checked the amenities for the room I booked, and it said there was one. Fast forward to check-in, which despite a really long line, went quickly and easily. Everyone was super friendly and helpful, as always at Disney :) We got the map to our room and went to move the car, then realized we were in a Lion King room. Went back to the concierge and the girl said we'd been given an upgrade... which would've been fantastic except the entire reason I chose this hotel was for a Little Mermaid room! She really tried to sell us on the upgrade, and it was totally awesome, but for only 2 people and because I love Little Mermaid, we opted for our original room like crazy people. I loved the room, if you or your little one are an Ariel fan, this room is sure to please! HOWEVER, there is definitely NO COFFEE MAKER or mini fridge. I needs my morning coffee, and really hated having to make the trek and pay for it in the hotel cafeteria every morning. Other than that, it was a great stay and I'll be back! And if they offer an upgrade next time we'll be taking it! Read moreGenuine Hotels.com guest review
"Good hotel,service need improvement"
Waked up at midnight by hotel staff delivering roller away I didn't request, laundry staff thought no one staying at the roomGenuine Expedia guest review
"will stay again"
I loved this hotel. The decor is amazing, you could spend a day just at the hotel walking around and looking at everything. Bus rides were pretty quick. We diffinitely will stay here again.Genuine Hotels.com guest review
"Good place for families"
Hotel pools were excellent. Little Mermaid section is a far walk for bus transportation and dining hall. A little noisy, but not as bad as other reviewers have said. Bus transportation could improve by adding more buses. Food court food was average nothing stood out in the food selections. The theme of hotel is much better than other value resorts, […] but the cost is a little on the high side for what you get relative to other value resorts. Overall great staff and fun place to stay. Read moreGenuine Expedia guest review
Good property. Room were small but nice. Long walk to our room after spending all day in the parks. Good service. Not bad for a value resort.Genuine Hotels.com guest review
Beds were not comfortable. Room was small, and several things were outdated. Towels should be available at pool.Genuine Hotels.com guest review
"Very convenient for all Disney parks and shopping"
I enjoyed my stay at the Art of Animation hotel. We had a second floor room at first so I requested a room on the first floor at our checkin. We got the best room we could ask for. It was on the first floor very close to the pool, ice machine and to the parking lot. I was very happy with our room accommodations. It was just right for the 3 of us staying […] in this hotel room. I would definitely stay in this hotel again if we get the good rates we did. Our room was very clean and stocked with towels, soap, shampoo and whatever we needed to make our stay comfortable. It was very quiet for the number of families that were staying at this hotel during Spring Break season. Read moreGenuine Hotels.com guest review
"Enjoyed our stay!"
Our son looooooved the Cars characters! Resort was entertainment on its own! Pools were amazing! Really surprisingly quiet at night so great sleep! To park transport was easy! I would stay here again!Genuine Expedia guest review
"Nice resort with lots of Disney charm."
Great experience! Our 4-year-old daughter loved the character themed room and decor of the whole resort. Plenty to do on site. Expect Disney park prices for all food items from the lounge ($2.19 for a juice box!). But that's expected if you're staying here. Overall, would stay here again, just bringing our own food next time!Genuine Expedia guest review
"Fun and Exciting Resor"
We had a rgeat time at this resort. There was a ton of photo ops. and the pools were great. The food was tastey and there was a bunch of selections. Clean rooms and pools. A nice walk way around the building and through them as well. They offered movies outside everynight and that was amazing! we really enjoyed it!Genuine Expedia guest review
"It was good."
We enjoyed taking pictures with all the disney characters (statue).Genuine Expedia guest review
"Great Family Fun!"
We had a wonderful time. The accommodations were excellent.Genuine Expedia guest review
Hotel staff was very rude. At check in, we had an issue with our reservation and the lady checking us in was nasty and not helpful at all. Upon getting into our room it reeked of bleach and then my husband stepped in a wet spot and noticed small chunks on the ground. It appeared someone had thrown up. They switched our room, but again were rude. The […] lifeguards at the pool were on a power and constantly yelling at the kids. Very disappointed since we love Disney an expected better service from the staff. Read moreGenuine Expedia guest review
"No cell service + 1 mile walk"
Rethink the Mermaid suite it is a 1 plus mile walk. If you're arriving in pouring rain with young children it is not easy or close to anything. In addition, AT&T cell service does not work in the building. You have to go and stand out in the pouring rain with young children in order to get your phone to work. Their staff indicates that it is your cell […] phone, however, there were multiple people outside all with the same cell service having the same issue. Read moreGenuine Expedia guest review
"Good hotel on Disney property."
I stayed in the Little Mermaid complex with my daughter for 6 days. First off, the 15-20 minute walk people complain of is in all actuality 4 minutes tops at a regular walking pace...not a big deal at all. The pools are nice, the common areas: food court, arcade, gift shop, etc. were all fine. The shuttle buses taking you to the various Disney parks […] are conveniently located. All in all it was a pleasant stay, we had a blast! Read moreGenuine Expedia guest review
"Amazing experience for the little ones"
I can't describe in words how magical this hotel is. Our LO was constantly mesmerized by the hotel colors and cartoon characters, we are definitely visiting this resort again!Genuine Expedia guest review
We enjoyed this stayed very much, had a great time. The only down side was that the room and beds (double size)were very small. We'll gladly go back.Genuine Hotels.com guest review
The decoration of the Little Mermaid themed room was excellent. Down to the smallest detail. It was enchanting.Genuine Hotels.com guest review
"3 day trip"
The location was quite aways from most of the parks ,closest was Hollywood studios. Stayed in the little mermaid room , your website states it has a microwave and 2 bathrooms it does not the room is small comparable to a standard holiday inn and the beds are only full size... The decor was cute . The resort it self was nice the staff very friendly. […] The room though was not worth the price $$$. Read moreGenuine Hotels.com guest review
We stayed here before attending a spring training game. We were lucky and got a free upgrade to a suite. We loved our time there and will return next month.Genuine Hotels.com guest review
"rooms were too far from main resort"
we enjoyed our stay , beautiful hotel . Rooms were not totally as described on Hotels.com because the description is for All types of rooms - no differentiation of suites/family suites/regular rooms. The building we were in you had to DRIVE to the main resort. There was no coffee in room or close so by the time I went to get coffee and bring it back […] it was cold. Other than that DISNEY HOSPITALITY IS AMAZING!!!! Read moreGenuine Hotels.com guest review
"We will be back!"
We really enjoyed our 2-night stay. We got a complimentary upgrade to a Cars suite which was awesome. My 4 year old son was in heaven. The property is amazing. We loved the Cars pool. The lifeguards were very attentive, constantly scanning the pool. The food was very good. I had the caprese sandwich with chips for lunch and wanted it again for dinner! […] The room was very clean. The only negative is that we had no cell phone service in the hotel. Read moreGenuine Expedia guest review
"Love this place"
This was my second stay at the art of animation. I love everything about it -the price, the rooms, the pools and especially the incredible Disney theming!Genuine Hotels.com guest review
"We're coming back!"
We stayed three nights in The Little Mermaid complex and enjoyed it very much. My seven year old daughter was especially excited by the decor. The staff could not have been more helpful (Disney definitely knows how to do customer service!), and everything was designed to make our stay as convenient as possible. The room was a bit small for four people, […] but it was spotless and comfortable enough. We were worried that the transportation to the parks would be a long, arduous process, but were happily surprised to find that there were dedicated shuttles to each of the parks and back. The kids loved the pools, one of which has underwater speakers that plays kid-friendly music. My partner and I loved the fact that there were multiple lifeguards on duty who took their responsibilities very serious. That way we could relax at the pool bar knowing the kids were in good hands. We loved the convenience of the Magic Bands, which served as our room key, park ticket, fast pass, and credit card. Of course, it made it that much easier to spend money! There were only two things that would have made our stay even better: a coffee maker in the room, and better cell service. Especially the cell service. Guests are encouraged to use their app for getting the most out of your time in the parks (and it's great!), but if the cell service isn't working, neither is the app. I image that it just gets overloaded, but I'm surprised that Disney hasn't solved that problem yet. Read moreGenuine Expedia guest review
"great economy disney hotel"
Mermaid rooms do NOT have an in room coffee maker and disney will not provide one even if you ask. Also, if you have small children these rooms are VERY far from the bus and food court so bring a stroller for any child under 8 years old. Otherwise it was a wonderful hotel :)Genuine Hotels.com guest review
Only complaint was the beds are Small!!Genuine Hotels.com guest review
"Nice Hotel With Bad Service!"
This hotel is definitely Disney! It has 3 suite themed locations (Cars, Finding Nemo & Lion King). These rooms sleep 6 with a queen regular bed, a pull out sofa bed & a dining room table that has a pull down Murphy bed. There is also the Little Mermaid section that has 2 double beds. This hotel has 3 pools 2 small ones in the Cars & Little Mermaid section […] & a big one in Nemo. All sections have statues of the said Disney characters in each section. The things that I was disappointed in was that the Magic bands we were given by staying on property that didn't work. We picked our fast pass selections before leaving for this vacation & those were cleared out. So while we were at Magic Kingdom we stopped by a Fast Pass Kiosk & entered our selections again & those selections also got cleared out. Then I went in the Town Hall at Magic Kingdom to fix my other days that got cleared out. For some reason the guy behind the counter would only fix one of the days & refused to fix the other. If this representative didn't want to do his job he shouldn't have been behind the counter. I then tried calling to fix the problem but when you do that they keep transferring to different departments. No one wanted to fix the issue. This was very annoying & disappointing. Also if you want dinner with Disney characters I recommend you book it 6 months before you get there because they book up quickly. Read moreGenuine Hotels.com guest review
"good lower cost Disney lodging"
Hotel is large with multiple buildings spread over a wide area so much walking to get to lobby, restaurant and shuttle bus stops. King bed room in Little Mermaid section was spacious, but rather sparse. Plastic chairs were not so comfortable and seemed cheaper than they should be. All rooms have entry from external corridors so weather is a factor. […] Walking to room was quite cold when wind blew with no shelter. Very close to Wide World of Sports complex, Hollywood Studios and EPCOT. Bus service was efficient, but I had a car and drove to the parking area near the shuttle bus stop due to distance and weather. Read moreGenuine Hotels.com guest review
"Nice resort especially for young children."
Although we were oud all day to visit the Parks, we and especially our daughter loved this resort. Very colorful park.Genuine Expedia guest review
"Awesome hotel for kids in Disney World"
This hotel exceeded my expectations. The pictures do not do this hotel justice online. I took my son for a few nights for his 3rd birthday and he was just amazed by everything, from the check in area, to the Finding Nemo pool, to the decorated rooms. The staff was great, friendly, and helpful. I would highly recommend this hotel to anyone with younger […] kids or anyone who loves Disney cartoon movies. Read moreGenuine Expedia guest review
We stayed in a Little Mermaid room for a week and had a wonderful experience. Our three year old just loved all of the Disney touches. The room and beds were a bit small but we didn't spend much time in the room so it more than met our needs. The cafe was crazy! It didn't matter what time of day, there was always a wait for food. The bus ride to Magic […] Kingdom was about 15-20 minutes and we never had to wait more than a few minutes for the bus to arrive. Overall, we were very pleased with our stay. Read moreGenuine Hotels.com guest review
Wish their were coffee pot in the room. Good time.Genuine Expedia guest review
"Fine stay with children"
Wish we had an in-room coffee pot. Kids had a great time. Beds comfortable.Genuine Expedia guest review
"Cute Disney resort"
We enjoyed our stay here. Rooms were basic, but as expected at a value resort. Everything was very clean and well taken care of. The attention to detail for all the character spots was great. Lots for the little ones to see and do.Genuine Expedia guest review
"Really fun theme but a lot of walking!!!"
Food ok good value Would go again but need better walking shoesGenuine Expedia guest review
"Could be better, but good perks.."
THE 1ST ROOM WE CHECKED INTO GAVE ME ALLERGIES, HAD A WEIRD MOLDY SMELL AND VERY DINGY AND DARK.. I CALLED THE FRONT DESK AND WE WERE CHANGED TO A MUCH BETTER ROOM WITHIN MINUTES OF MY CALL. WE DID EXPECT MUCH BETTER QUALITY SO I WOULD RATE IT AS AN OK ROOM. THE BEST PART WAS THE PERK OF THE EXTRA MAGIC HOURS AND FREE PARKING.. FOR A FAMILY WITH OLDER […] CHILDREN, IT IS WORTH IT FOR SURE! Read moreGenuine Expedia guest review
"My experience at Disney's Art of Animation Resort"
If you have a big family and do not want to spend too much money in hotel, this is a good option. However, bear in mind that the beds are not comfortable and the restaurant is not good at all. Actually, the food is kind of bad, only fast food such as pizzas, burgers, pasta, and that type of food, and the waiting lines to get your food, to pay it, and […] to get a table are terrible. On top of that, there is no room service available, only if you want pizza. Read moreGenuine Expedia guest review
"Nice hotel with children"
Enjoyable hotel everithing work perfect Excellent bus service to the parks Good food afrodable pricesGenuine Expedia guest review
Last time I stayed at disney I was so happy. They made it so special for my children. Not this time. No special cards or buttons for the kids. Sad. The rooms were small and the hallways felt like I was staying in a cheap hotelGenuine Expedia guest review
"Art of animation"
Great family resort Nice roomy rooms plenty of space, friendly staffGenuine Expedia guest review
Room was great. A real value. Perfect.Genuine Hotels.com guest review
"Disney for a family of five"
Able to fit 2 adults and 3 children in a suit that was affordable. Had a kitchenette and had groceries delivered. Staff was nice and helpful. However it was a very very large hotel that was like a college dorm and the restaurant was a busy cafeteria. It had some disney personal touches but I expected more. They usually make characters out of towels […] and we only got that one day. The pool was nice but no slide or hot tub. Over all a good hotel for the money. Did not spend a lot of time there as we were at the parks a lot. Read moreGenuine Expedia guest review
Great experience, everything was easy and convienent. Really fun hotel, the pools were great. My 3 year old loved the finding nemo pool. I loved bringing back the magic from the park to the hotel. We had a little mermaid room and was perfect for a small family. Really cute and clean. The cafeteria style dining was perfect for us, good food and affordable […] and quick. The bus system was second to none. I never had to wait more than 5 minutes for a bus. Disney really has its act together in every way. I loved the new magic bands, we walked right into the parks and had all of our fast passes ready for the day and were easy to adjuct on our iPhones with the disney app. Takes a little effort to get everything set up before you go, but once you are there it is so hassle free. Read moreGenuine Expedia guest review
"Must have towels at pool"
I absolutely disliked having to remember to bring towels from my room to the pool, this is a major inconvenience. In addition, it took me 45 minutes to register for my room when I arrived around 12:15 p.m. on Monday February 17, 2014. That is too long to wait to get into the room. Also, at the concierge desk, have workers suggest they can reserve their […] fast passes for Disney parks there instead of at the park, I didn't find this out until the last day. Finally, please have room service, I stayed in the Little Mermaid rooms and the dining hall was a bit of a walk. You must put shampoo/conditioner in the bathroom before guests arrive, I had to wait and ask for it. Read moreGenuine Hotels.com guest review
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