"Hotel location is the only good thing here."
We decided to spend a couple nights in Baton Rouge, so we booked a hotel close to everything. The location and look of this hotel is about the only thing pleasant. Check in is at 3 P.M. We showed up a little early to see if we could check in, about 1:30, but the staff said the room was not ready. No big deal, we'll go do some shopping and come back. […] We returned to the Hotel at about 5 P.M. to be told that our room was still not ready and would be another 10-20 minutes. We waited and were finally placed in a room bottom floor near the elevators, and cleaning staff rooms. We did not get a lick of sleep because of the noise throughout the night, elevators closing, people talking, trash being emptied and rooms being cleaned, people entering and exiting all night. In the bathroom, there was no shower liner, only a curtain. When we took showers, this became drenched and leaked water all over the floor. One of the main appeals of this hotel was the free breakfast. Once again we were let down. We awoke to find: A tray of small microwaved pancakes, with half of each ones side rock hard Cereal, but no milk Dried oatmeal and Grits No eggs, no meat Needless to say we decided to check a day early, and we were told no refunds. I find it funny check out is at 11 A.M. and check in is at 3 P.M. That's 4 hours to get a room clean, yet when we arrived at 5 our room was still not ready. I will never stay here again, and urge anyone considering not to as well. Read moreGenuine Expedia guest review
"Good Local (once you find it)"
Slightly difficult to get to. you would pass the street entrance, easily. I don't believe this is a Best Western, This is a private hotel that was once under the Best Western branch but no longer. That being said it is a decent hotel slightly worn, but comfortable. The room was clean, in the bathroom the ceiling showed evidence of a previous leak, but […] it wasn't a deal breaker. The breakfast needs much improvement! It's all microwave pancakes, grits cereal,,some fruit. If you are a early riser you may get a sausage, but they run out quick. Great shopping nearby at Mall, lots of restaurants everything was nearby without getting back on the interstate. Blue Bayou is close by (by interstate). The pool is very small since this is a small hotel, but it was functioning and clean. Staff was pleasant. If traveling on budget, this may fit the bill. Read moreGenuine Hotels.com guest review
Tina,at the front desk was extremely helpful and friendly. The location was excellent for our purposes. The only negative was the breakfast was somewhat lacking. I would stay again if in this area.Genuine Hotels.com guest review
Hotels.com could have done a better job, I was not inform by Hotels.com that the hotel name has change to Siegen Inn and was not Best Western anymore. An email or phone call would have been nice. Other than that the rooms were clean and nice however, the complimentary breakfast was available but was poor in task – they put out less as they can and run […] out every 5 min. Read moreGenuine Hotels.com guest review
"Pretty decent stay"
I really enjoyed the hotel. The outer appearance isn't all that but overall hotel is nice. Only complaint is that it does not have an indoor pool.Genuine Hotels.com guest review
"Nice hotel in the center of everything"
Everything was up to par great room excellent staff and good breakfastGenuine Expedia guest review
"Will definitely stay again!"
Very clean and nicely decorated. Bed was so comfortable.Genuine Hotels.com guest review
great clean hotel... really loved the attention to detail.Genuine Hotels.com guest review
Great breakfast with good hot food choices! Staff were friendly and the building was charming.Genuine Hotels.com guest review
"Well worth the money"
Newly updated and clean. We stayed here on our trip to Blue Bayou. Very convenient location.Genuine Expedia guest review
"Very nice hotel"
The hotel was clean, the price was excellent, and the pancakes at the breakfast bar were excellent!Genuine Expedia guest review
"Website is misleading"
We made reservations for two rooms though Hotels.com, one for my husband and me and one for our daughter and her two children. When making the reservation, the website said the hotel had cribs available, so I requested one for my daughter's room for her 6-month-old baby. On arrival at the hotel, we were told they did not have cribs and never did have […] them. When we mentioned the website offered the availability, the desk clerk rudely told us they had nothing to do with that website. I might add that neither of the desk clerks on duty seemed to know what they were doing, couldn't find our reservation at first, and couldn't answer our questions. Read moreGenuine Hotels.com guest review
Nice hotel, staff really polite and helpful. Our only problem was our room on 3rd floor was non smoking but definately smelled as though a smoker had stayed, or maybe previously a smoking room.. I had to wash all my clothes once I got home..Genuine Expedia guest review
The hotel was clean. Check in was a breeze. The breakfast was great. The hotel is close to various restaurants and shopping. I would definitely stay here again.Genuine Hotels.com guest review
I was in town for work. So I called my family down to spend the weekend with me for Father's day. And we stayed at ths hotel and I couldn't have picked a better on. Everything was great and the front desk attendant was very helpful and friendly.Genuine Hotels.com guest review
"Unbelievably AWESOME staff!!!!!"
Everyone who worked there went out of their way to be nice, accomodating, friendly and personable. I got sick while there and they went out of their way to help me!Genuine Expedia guest review
I could hear room above all night. I stayed for buisness & didn't sleep well. It is a great looking facility though.Genuine Expedia guest review
Enjoyed my stay. Nice clean rooms for a cheap price.Genuine Expedia guest review
"Typical of the Area"
Room was cleaned. A couple bars are nearby, but not too noisy. Breakfast was not served earlier enough. Eye makeup went missing from my room.Genuine Hotels.com guest review
"Great stay for the price!!"
The room- we had two rooms with two queens on the third floor to accomodate my family of six the rooms were clean, had a microwave, and fridge not too small also had a safe in the room to lock up personal belongings in the closet. Comfy beds, might want to bring your own pillow though if you like firmness in your pillows. Before we left we seen a water […] leak from the room above us and some of the paint started to peel, but staff was on if quickly. Fitness room- equipment there were the treadmill, elliptical, stationary bike, with something similar to blowflex equipment with a nice size plasma television. The room was sort of small but enough space to get a good workout in. The room also had a water fountain if you forget your bottle of water to bring with. Room was clean, only complaint was that had to constantly go to the front desk to be let in because of some problem with the door. Which leads me to the staff. The staff- Great customer service willing to accommodate you in anyway great attitudes, and didn't not at one time treat us like we were a burden, but treated us with the utmost respect and wore a smile on their face every morning. Which leads me to the breakfast mornings. Breakfast- Breakfast included fruit selection (apples, oranges), bread selection (toast, bagels), mini muffins (banana nut, blueberry, poppyseed), mini fridge (yogurt, pitcher of milk, activia yogurt-strawberry, peach), there was also pork sausage links, with scrambled eggs, pastries (strawberry danish, Apple danish), different cereal (corn flakes, cheerios, and raisin bran), there was also a pancake maker but it was broken for our stay there but seen they were working on getting it fixed the last there we were there. Pool- Small but my kids still loved it 3-5 ft. Clean, not heated, chairs to sit out but being that if is beaming sun in BR there should be umbrellas on the pool furniture to accommodate the guest my husband got bad sun burn so advice would be to go out during morning time Read moreGenuine Hotels.com guest review
"Excellent Hotel close to LSU"
We stayed overnight for LSU's graduation ceremonies the following morning. Our accommodations were excellent. The room and bathroom were exceptionally clean. Room was spacious, and the bed was comfortable. We didn't have time for breakfast, but it looked inviting.Genuine Expedia guest review
"Convenient to Interstate"
The hotel is convenient to the Interstate, LSU, Mall, restaurants and other attractions. The hotel is well maintained with generally comfortable rooms. The downside to the hotel are noise and too firm beds.Genuine Hotels.com guest review
"Convenient to business"
An excellent hotel. Staff very helpful.Genuine Hotels.com guest review
"Great place to stay!"
I might be an odd case for why I booked a room... I live at home and had a big research paper due, so I booked a room for 2 nights in order to stay up late and not bug anyone but also so I would have peace and quiet to spread out my stuff and work on my paper. The room allowed me to spread out and have a place to keep snacks and drinks as needed. The […] quiet was great; there was a little noise that is to be expected when other people occupy the same building, but it was very peaceful. I saw several young families while at breakfast, but you would never have been able to tell from how quiet the hotel was. The room was clean, the staff was really nice and helpful, and although the breakfast wasn't top-tier, it was good for a hotel like this one. Also, my sisters came and made me take a break on Friday afternoon and we enjoyed the pool a lot! It was situated behind the hotel so it wasn't noisy and it was very clean and relaxing. I definitely enjoyed my stay! Read moreGenuine Hotels.com guest review
clean, fresh hotel, friendly staff->great hotel. we'd stay againGenuine Hotels.com guest review
"Unclean an poor service"
I don't like saying the is a bad hotel, but the experience is not pleasant. I have used hotels.com twice at this particular location an the front desk clerk has given me problems everytime. It was like she didn't want to give me the rate hotels.com quoted me, but stating she never received the confirmation fax. When she did receive it she insisted she […] need a confirmation through the computer as well. She then stated she never received it an she wanted to rent the room to me from the hotels rate only...Hotel.com saved me by transfering me to a better rated hotel at the same price. At the same time as I was trying to check in another customer was requesting a refund because the rooms were not clean an they didn't have any extra towels for any of the rooms. Read moreGenuine Hotels.com guest review
"Best Western Plus"
The shower pressure was extremely low for some reason and the elevator runs very slow to say that the hotel only has four floors. I really did enjoy the rest of the hotel. It was very clean and nicely updated.Genuine Hotels.com guest review
"New and clean hotel"
We were in Baton Rouge, LA from the Dallas, TX area for a bridal tea party. When we inquired about places to stay the groom advised us (he's from Baton Rouge and lives in Dallas) that they always stay at this Best Western. We (my mom and I) couldn't believe he would be staying at a Best Western (based on previous knowledge of Best Westerns) since he […] is very picky when it comes to hotel accommodations. We went ahead and booked the hotel. From the outside clearly it is newer....but otherwise from the outside it looks like a regular hotel. Once inside the hotel is very clean. The hotel staff were all friendly. We would definitely return to this hotel. I thought the price ($117 with tax) was a little steep for Best Western in Baton Rouge but nonetheless we enjoyed our stay. Oh! and I can't forget a real highlight----the full breakfast. The breakfast was fantastic....who wouldn't enjoy pancakes that are good that require no work...automatic pancakes. Read moreGenuine Expedia guest review
"Clean and comfortable"
Very clean, friendly service, even the complimentary breakfast was a step above most other hotels. I'll definitely be back next time I'm in Baton Rouge.Genuine Hotels.com guest review
Clean and comfortable hotel. Location leave a lot to be desired. Difficult toget in and out of due to heavy traffic. Temporary sign on Siegen is hard to see in heavy trafficGenuine Hotels.com guest review
No OJ for three days mix up breakfast buffetGenuine Hotels.com guest review
"Good location and good hotel"
Very clean and closen to the freeway. Would stay here again.Genuine Hotels.com guest review
"clean updated hotel"
was in town for a course. this place was nice, clean, the staff was very friendly and helpful. breakfast was good (included hot items). definitely would recommend. my only issue was the parking lot was a bit small and had restricted entrance and exits. other than that, no complaints here.Genuine Expedia guest review
"Relaxation at its best"
RelaxingGenuine Hotels.com guest review
"Stuck in BR during Winter Storm 2014"
My one night stay was extended to three b/c LA shut down all the highways and universities during ice-pocalypse 2014. BWP was more than accommodating and I was able to easily extend my stay and work from the hotel. The hotel didn't look full but the guest rooms above and on either side were occupied - a lil bit noisy, but that's probably b/c we all […] had cabin fever. Read moreGenuine Hotels.com guest review
"Hotel close to stores and highway. Restaurants."
Great staff. Breakfast is life saving. Nice to have Wifi. My family's third stay at this hotel. We have used other hotels but we enjoy this one.Genuine Expedia guest review
"Good location for shopping."
Stayed there one night for a shopping trip to Baton Rouge. Rooms clean and bed and bedding very comfortable. Priced OK. Centrally located to Mall and other shopping areas.Genuine Expedia guest review
I have a handicap brother, I requested that, I got what I needed. Getting him in and out the bathtub was easy with all the railing, and a bench for him to sit on was great!! Nice room, comfortable bed and pillows.Genuine Hotels.com guest review
Affordable, and the amenities you receive for the price are good, including free parking, a gym, and a free continental breakfast. The actual breakfast food wasn't great, but it was sufficient.Genuine Expedia guest review
The hotel was really nice. The employees at the hotel was friendly and very helpful.Genuine Hotels.com guest review
"Brand new hotel"
Nice new hotel with a very good staff.Genuine Expedia guest review
"Very pleasant surprise"
We were passing through Baton Rouge and stopped to rest and visit relatives. Hotel is about two years old and in excellent condition. In many places the new smell was still there. The front desk personnel were efficient, helpful and very pleasant. The room was clean and pleasant; much more than we expected for the price range. It is almost at the new […] mall and convenient to many fine eating and retail establishments. Will stay there again and recommend it highly. Read moreGenuine Hotels.com guest review
"Good Easy-to-get-to location"
Hotel was clean and seemed to be one of the newest in the area. Room was clean, standard size - 2 queen beds, with the usual amenities. Free breakfast in the morning is a plus. Staff was accommodating.Genuine Hotels.com guest review
"B W Siegen - close to my stores"
Nice hotel, clerk on duty when I checked in was very helpful. When I left same clerk on duty, still very helpful and nice. Would stay here again, a rocks throw from my first store, that I was visiting.Genuine Hotels.com guest review
Very impressed !! Great price and very clean. Disappointed that the breakfast wasn't available when we were ready to eat. Everything was gone by 9:30 on a Sunday morning.Genuine Hotels.com guest review
"First Time in Baton Rouge"
Stayed here to attend a trade show in Lafayette. I had never been to Baton rouge before and I was very pleasantly surprised. The room was very comfortable and clean, while the staff was friendly. The property is nicely decorated. The hot breakfast was typical of hot breakfasts in business hotels. In this hotel, the breakfast room was very clean which […] is often not so. Read moreGenuine Expedia guest review
"Clean and comfortable"
The room was the clean with a nice comfortable bed. The Continental breakfast was disgusting. The only thing edible was the muffins and the waffle maker was broken. Some of the hotel staff were friendly and accomadating, but some seemed to go out of their way to be rude. Overall I would recommend this hotel because most importantly it was clean.Genuine Expedia guest review
"Hotel between baton rouge and new orleans"
Nice clean hotel very quiet in a very nice area with lots of food and shopping optionsGenuine Expedia guest review
Easy to make reservation; very personable staff on the phone and on site; comfortable and immaculate room and overall facility!Genuine Expedia guest review
Very nice and clean.Genuine Hotels.com guest review
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