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  • Hotels
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  • Zapopan Hotels
  • Hotel Mexico Plaza Guadalajara Puerta de Hierro
  • All hotels in Zapopan, Mexico
All hotels in Zapopan, Mexico
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1 room,  2 adults 
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Room 1:

Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan

20.712007, -103.409597
3.5 stars
Ave. Real Acueducto #360, Col Puerta de Hierro, Zapopan, 45116 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $84 $54
available on 05/26/13
Price Match Guarantee
3.0 51 5

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    Hotel Mexico Plaza Guadalajara Puerta de Hierro
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    Landmarks near Hotel Mexico Plaza Guadalajara Puerta de Hierro

    • Bosque Los Colomos Hotels - Guadalajara 1.1 miles
    • Basilica de Zapopan Hotels - Guadalajara 1.3 miles
    • Museo Huichol Wixarica de Zapopan Hotels - Guadalajara 1.3 miles
    • Plaza de las Americas Hotels - Guadalajara 1.4 miles
    • Municipal Palace of Zapopan Hotels - Zapopan 1.4 miles
    • All landmarks in Zapopan

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    Overview of Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan

    Location.
    Situated in Zapopan, Hotel Mexico Plaza Guadalajara Puerta de Hierro is close to Bosque Los Colomos, Basilica de Zapopan, and Museo Huichol Wixarica de Zapopan. Also nearby are Plaza de las Americas and Municipal Palace of Zapopan.

    Hotel Features.
    Dining options at this Zapopan hotel include a restaurant and a bar/lounge. Complimentary wireless Internet access is available in public areas. There is a business center on site. Additional amenities include a fitness facility, room service (during limited hours), and dry cleaning/laundry services. For a surcharge, guests have access to a roundtrip airport shuttle (available on request).

    Guestrooms.
    The 186 air-conditioned guestrooms at Hotel Mexico Plaza Guadalajara Puerta de Hierro include hair dryers. For a surcharge, guests can use the in-room wireless high-speed Internet access. Rooms are equipped with LCD televisions with cable channels.

    Image of Hotel Mexico Plaza Guadalajara Puerta de Hierro, Zapopan
    3.0 out of 5 Good (51 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I was very impressed with the attentiveness of the staff upon my arrival and check-in. As this was my first trip to the area, they immediately put my... mind at ease as I quickly found I was in a clean, safe location. I will stay here again, and will recommend to all of my colleagues travelling to this area to stay here. Right across the street from a large mall and shopping district, with plenty of dining choices and convenient to business / factory district. by a Hotels.com guest on 12/14/12

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $54
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 3 PM
    • Check-out time is: noon
    • American Express
    • MasterCard
    • Visa

    • No pets and no service animals are allowed at this property.

    Amenities

    • General
    • Babysitting or childcare (surcharge)
    • Bar/lounge
    • Free Wi-Fi
    • Number of buildings/towers - 1
    • Number of floors - 7
    • Number of meeting/conference rooms - 2
    • Restaurant
    • Secure parking (surcharge)
    • Total number of rooms - 186
    • Rooms (all rooms include)
    • Air conditioning
    • Cable TV service
    • Hair dryer
    • LCD TV
    • Phone
    • Rollaway/extra beds available
    • Wireless Internet access (surcharge)
    • Services
    • Airport transportation (surcharge)
    • Fitness facilities
    • Room service (limited hours)
    • Business & Event
    • Business center
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Raviatta - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
    Room service (during limited hours) is available.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Zapopan, Mexico
      of
    20.712007, -103.409597
    Hotel coordinates:

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    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Bosque Los Colomos - 1.1 miles
    • Basilica de Zapopan - 1.3 miles
    • Museo Huichol Wixarica de Zapopan - 1.3 miles
    • Plaza de las Americas - 1.4 miles
    • Municipal Palace of Zapopan - 1.4 miles
    • Los Arcos de Zapopan - 1.5 miles
    • El Trompo Magico (The Magic Top) - 1.6 miles
    • El Acueducto - 1.6 miles
    • Plaza Patria - 2.0 miles
    • Telmex Stadium - 2.3 miles

    3.0+ mi

    • Guadalajara Intl. Airport (GDL) - 15 miles
    All hotels in Zapopan, Mexico
    Reviews
    • All (51)
    • Business (5)
    • Romance (0)
    • Family (4)
    • Friends (3)
    • Other (39)
    3.0 / 5
    Good

    Score breakdown (from 51 reviews)

    • 5.0
      (7)
    • 4.0
      (13)
    • 3.0
      (16)
    • 2.0
      (5)
    • 1.0
      (10)

    Average rating for:

    • Cleanliness
      3.3
    • Service
      3.0
    • Comfort
      3.3
    • Condition
      3.1

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent
    "Good..."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Nice place to stay but not worth what you pay.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Sam
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Walking distance to major shopping center"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    It does the job with all the basics. Great location, walking distance to many restaurants and the Andres shopping center. Very close to a large bar which might be good or not depending on what your trip purpose is.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "great location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Loved it just a couple of things...the bathroom shower was not as expected..little dirty...and the street view units are in front or nearby two night clubs that were rather noisy till about 430 am
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Jaime
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    5.0 / 5
    Outstanding
    "Fantastic service, great location!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very impressed with the attentiveness of the staff upon my arrival and check-in. As this was my first trip to the area, they immediately put my mind at ease as I quickly found I was in a clean, safe location. I will stay here again, and will recommend to all of my colleagues travelling to this area to stay here. Right across the street from a […] large mall and shopping district, with plenty of dining choices and convenient to business / factory district. Read more
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    2.0 / 5
    Fair
    "GO only if you need to be in that location."

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Lack of minimum maintenance. Burn Curtains, Stain sheets, Hair on the bathroom floor, some lights dont turn. I ask for a new room, pretty much the same. I went to the ¨gym¨.Cardio Machines don´t turn on. First night there was no soap, hand towel, etc
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    Bob
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "bad service and hotel poorly run"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    i never got towels from them, despite this hotel is quite new the conditions where terrible, besides i also did not get a safe box, there is an extra charge for parking. the location is really great because is located in zapopan best area, just a few minutes walk to andares premium mall.
    Genuine Expedia guest review
    Other trip
    Sep 5, 2012
    pp
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "Beware - Hotel always overbooks rooms."

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    I read your reviews before travel about overbooking and bad service but didnt pay much attention to it. I had a terrible experience with this hotel and main office employees. Arrived near midnight with family, with payd reservation (2 weeks before) for a double room as I was traveling with my sons. No manager available and employee only told me they […] had a single room for me in their system (hotels.com should not recommend this hotel). After almost 40min, he couldnt offer me anytjing else, so I asked if he had additional conforters to make my kids sleep on floor after a 6hr drive to Guadalajara. During my discussion, another party was in a worse situation besides me. His room has been given to another person that arrived earlier, cancelling his reservation, they had to go to anotjer hotel. To my surprise, close to 1:30am, a bus full of football players (kids) arrived at hotel, and now I knew the real reason for overbooking and not having my doubke room available. This guys work on a first come first serve policy regardless of having payd reservations in "their system". I WOULD DEFINITELY NOT RECOMMEND THIS HOTEL TO ANYONE. There are better hotels in that location that will give you better reliable service. Travelers beware. This happened a week ago. Read more
    Genuine Hotels.com guest review
    3 night family trip in Jul 2012
    Jose
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Motel 6"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Never received any of the requested wake up calls. On second morning, I receieved an early morning call from front desk telling me that someone of unknown name had called to cancel my reservation. I insisted that I was planning on staying throughout my entire 4 night stay. I requested an iron 3 times. The first time, I did not get an iron. The second […] and third, I received dirty irons that could not be used without dirtying my clothes. Suspeciously, ironing boards are covered in plastic, which is reason irons are dirty, plastic melts and gets on irons. Some days, we were left three towels. Other days, we were left only one towel!Despite the above, I recommend the hotel becuase it is in a great location. Read more
    Genuine Expedia guest review
    Other trip
    Jul 23, 2012
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "ok"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    ok
    Genuine Hotels.com guest review
    2 night trip with friends in Jul 2012
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Location is great!!! In front of the best mall in guadalajara
    Genuine Expedia guest review
    Other trip
    Jun 25, 2012
    Ft
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Not a business hotel"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed there due to the location (close to my company's offices in GDL). However, the hotel is not designed for business travelers. Room service closes at 9.30pm, a lot of noise on the hallways (the doors are not thick enough), lack of "Do not disturb" sign, no iron on the room, one day without towels, horrible TV signal. The worst of all: Another guest […] entered my room by "mistake" around 6pm. They gave him a key that could somehow open my room's door! I wish there was another decent business hotel near the Plaza Andares. Read more
    Genuine Expedia guest review
    Business trip
    Dec 12, 2011
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Not a business hotel"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed there due to the location (close to my company's offices in GDL). However, the hotel is not designed for business travelers. Room service closes at 9.30pm, a lot of noise on the hallways (the doors are not thick enough), lack of "Do not disturb" sign, no iron on the room, one day without towels, horrible TV signal. The worst of all: Another guest […] entered my room by "mistake" around 6pm. They gave him a key that could somehow open my room's door! I wish there was another decent business hotel near the Plaza Andares. Read more
    Genuine Expedia guest review
    Other trip
    Dec 12, 2011
    Antonio
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent
    "A Texan Perspective"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    I chose this hotel because of its location: Right smack dab in the middle of a very new and modern shopping mall. Not the best for tourists who want that authentic Guadalajara, Mexican hotel experience (Stay somewhere downtown for that). The hotel is right next door to restaurants, a supermarket (Superama), a full blown mall, a movie theatre (with 3D […] screens), and is right off a main highway. Its very close to Zapopan's main district, which is a nice place for tourists to visit. The mexican restaurant right across the street has awesome breakfast - so we never had to go far in the morning. Parking was great, just drove right up, handed them the keys and they brought it up whenever we needed it. Only complaint was that the pool on the top floor was under construction (who knows when they'll finish it). I also specifically requested that the hotel give me a room with a bathtub - no luck. Nice staff downstairs, very accommodating. You got a 7-Eleven right next door who you can get your bellhop to grab snacks and whatnot for ya (for a tip of course). If you're going to be in the Zapopan area and don't really mind where you're staying in Guadalajara, this is a great place - simply because most of your daily shopping in and between your tourist activity, can be done in walking distance to give you more time to get out and spend the rest of the day sight seeing. Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2011
    A Traveller
    US

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "Not Impressed"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    We originally were staying for two days, then decided to extend our stay two additional days. The hotel didn't update our reservation, even though we told them we wanted to stay two additional days at check in. You only receive one hotel key, which must stay in the room for electricity - so your spouse can't leave without you for cofffee, etc or you […] will be w/o electricity while he is gone. The elevator is slow. We lost electricity in our room several times (even with the key in place). Read more
    Genuine Expedia guest review
    Other trip
    Sep 5, 2011
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "A good inexpensive multipurpose hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This is a very basic hotel with zero frills, good if you need clean a cheap place to stay for visiting the nearby hospital at Puerto de Hierro or for a shopping trip to Plaza Andares (both are walking distance. Expect to pay extra for parking, over night cots 50 pesos (less than 5 dollars) It is very popular with families traveling with school age kids […] for school or sports trips to the city, so expect lots of kids running in the halls and playing with elevators. I asked, and it is a common occurrence. Still, the staff were lovely, th rooms basic modern and clean, the beds comfortable and the good news is the kids go to bed early and tend to get up late. Inside the rooms were relatively quiet but bring ear plugs if you are very sensitive to noise - but that's just good advice for anywhere you travel in Mexico. Better for familes than business but they do have wireless internet and lots of good restaurants and things to do nearby. Read more
    Genuine Expedia guest review
    Other trip
    Jul 19, 2012
    Colibri
    CA

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Not impressed"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    Too many small details wrong: Reception not very customer friendly, doe not look like a reception. Checking in very antiquated and slow Wireless Internet very poor performance. Not working consistently Not enough information within the hotel, what the hotel has to offer. Noisy exhaust system in the bathroom. Airconditioning not running properly
    Genuine Expedia guest review
    Other trip
    Sep 6, 2011
    Mario G
    CA

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "HOTEL MEXICO PLAZA GUADALAJARA"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    AIR CONDITION SYSTEM WAS BAD. THEY KEEP ME ALL NIGHT WAITING FOR MY TRANSFER FOR THE OTHER TOWER AND NEVER CALL ME, WHEN I CALL ALL THEY SAID HALF HOUR MORE, FOR 5 OR 6 TIMES. ONE LADY SAID GO AHEAD AND SWITCH HIM, HE GOT TWO CHILDRENS. THE OTHER SAID HALF HR MORE I CALL YOU. WE NEVER EAR FROM HER. WE SPEND THE NIGHT WITHOUT SLEEP. TAKING SHOWERS. VERY […] BAD EXPERIENCE, HONESTLY DON'T THINK THE HOTEL IS BAD. EVERY HOTEL HAS PROBLEMS . BUT THAT GIRL DIDN'T WANT TO DO THE EXCHANGE CAUSE SHE WAS TO BUSSY, DOING ''NO IDEA''. SHE HAS NO KIDS ''MAYBE'' WHO KNOWS. Read more
    Genuine Hotels.com guest review
    3 night family trip in Aug 2011
    NORBERTO F.
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    5.0 / 5
    Outstanding
    "hotel mexico plaza guadalajara"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the staff at this hotel are beyond wonderful. speak perfect english, lovely little italian restaurant in hotel and about 30 others within a 5 minute walk. shopping plaza is beyond belief...worth the trip alone. very safe area.
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    joan b
    CA

    The following reviews were posted by Hotels.com guests from other countries

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    5.0 / 5
    Outstanding
    "muy bien ubicado"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    el hotel esta muy cerca del centro comercial andares, caminando...
    Genuine Hotels.com guest review
    1 night trip in May 2013
    sofia
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent
    "Excelente ubicación"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    El hotel es un hotel mediano que cuenta con una excelente ubicación, tiene servicio de valet parking por lo que te bajas practicamente en el elevador del hotel y eso lo hace muy conveniente. A pesar de haber poco personal el servicio que brindan las personas es muy bueno, me volvería a hospedar allí.
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    Juan Carlos C.
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "Falta de mantenimiento y equipo"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Excelente ubicación, fatal mantenimiento, toallas de lija, paredes manchadas, ruido y malos olores...
    Genuine Expedia guest review
    Other trip
    Feb 5, 2013
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Centrico para compras y diversión en norte de GDL"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    Cerca de muchos muchos bares y discotecas de moda, además de estar a unos pasos del centro comercial más elitista y moderno de la ciudad. Además está muy cerca de los centros deportivos más importantes de la ciudad. Parece ser que el hotel siempre está al máximo de su capacidad por lo que muchos de los servicios que tienen son muy deficientes. Limpieza […] del cuarto es muy tardía y no cumplió con mis expectativas. Debido al bullicio de los bares y discotecas, hay mucho ruido en la noche y es complicado conciliar el sueño. Lo aceptable son las tarifas tomando en cuenta el lugar en donde se encuentra. Read more
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent
    "Excelente opcion"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    El hotel es muy bueno con una excelente ubicacion y un servicio bueno, el personal de recepcion es muy eficiente y muy amable
    Genuine Expedia guest review
    Other trip
    Nov 25, 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Capacidad limitada para huespedes"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Me gustó la ubicación porque está exactamente frente a Plaza Andares, lo único en lo que no estoy de acuerdo fue que el día de llegada solicitamos el control remoto para el aire acondicionado y nos dijeron que no tenían en existencia, jamás lo llevaron, solicitamos toallas de baño adicionales porque éramos 2 personas y nos dijeron que solo tenían 1 […] porque el hotel estaba lleno y no tenían disponibilidad Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    VJS
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    2.0 / 5
    Fair
    "Hotel con buena ubicación para hacer negocios,"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    El hotel en general esta bien, aunque debe mejorar el servicio de su personal y el equipamiento de las habitaciones
    Genuine Expedia guest review
    Other trip
    Oct 28, 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    5.0 / 5
    Outstanding
    "Ideal para todos"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Todo estuvo muy bien, muy profesionales todos los empleados y el restaurant muy bueno el desayuno tambien
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    2.0 / 5
    Fair
    "Nada recomendable muy sucio!"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Mala experiencia, te cobran $50 pesos por noche de estacionamiento si no hiciste la reserva directamente al hotel, camas sucias, las almohadas huelen horrible y hay cabellos por toda las camas, muy mala limpieza.
    Genuine Expedia guest review
    Other trip
    Sep 8, 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent
    "Bien ubicado en una colonia nueva, con detalles"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    Muy bien ubicado, y casi nuevo, Buen servicio en el front desk tanto al ingreso como a la salida. Problemas leves para el manejo del estacionamiento por parte del personal, y lo más malo: una sola toalla en todo el cuarto, para lavarse las manos y para bañarse en una habitación reservada como doble.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "L O SENTIMOS MUCHO, NO ALCANZO PARA EL JABON"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      3.0
    LLEGAMOS Y LO PRIMERO QUE VIMOS FUE QUE EL EDREDON ESTABA SUCIO Y CUBIERTO POR UN PEQUEÑO CUBRECAMA PARA DISUMULARLO,POR LA MAÑANA LA SORPRESA FUE QUE NO HABIA SHAMPOO NI JABÓN. AFORTUNADAMENTE TRAIA EN MI MALETA Y NO HUBO NECESIDAD DE MOLESTARLOS, ASIMISMO NO HABIA TAPETE DE BAÑO. ESTOS PEQUEÑOS DETALLES HACEN UNA GRAN DIFERENCIA ENTRE UN SERVICIO […] NORMAL A UN SERVICIO MALO. NUESTRA INTENCION ES REGRESAR PORQUE LA UBICACION ESTA EXCELENTE PERO PONGAN ATENCION EN LOS DETALLES. Read more
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    CLAUDIA
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Hotel ideal cerca de Plaza Andares"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Lo único que no recomiendo es utilizar el restaurante del hotel, por lo menos en el desayuno. En mi caso el servicio fue malo y muy lento.
    Genuine Expedia guest review
    Other trip
    Aug 12, 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "NADA RECOMENDABLE"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    FUE LO PEOR QUE HE TENIDO POR MUCHO COMPARADO CON OTROS HOTELES EN QUE ME HE HOSPEDADO, MUSICA ALTISIMA TODA LA NOCHE POR LOS BARES VECINOS, JOVENES BORRACHOS TOCANDO PUERTAS EN LA MADRUGADA, NO PONEN TOALLAS, JABON , PAPEL DE BAÑO NI SIQUIERA SHAMPOO EN LA HABITACION LO TIENES QUE SOLICITAR 24 HORAS ANTES DE TOMAR TU BAÑO NO LO RECOMIENDO PARA NADA […] MEJOR DORMIR EN UNA PLAZA PUBLICA SI NO HAY OTRA OPCION. Read more
    Genuine Hotels.com guest review
    2 night business trip in Aug 2012
    TAVO
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "Lo barato sale caro."

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    La foto de la web del lobby no es la misma del hotel. Al llegar las srtas de receocion no fueron nada hamables ni les interesaba o sabian nada de "customer service". Llegamos a las 6pm y tuvieron que checar si las habitaciones estaban listas o no. El elevador no funcionaba (estabamos en el 6to piso). La habitaciones no tienen remote control para la […] tele o el clima (si el aire acondicionado es de remote control). No le recomiendo a nadie que viaje de placer o peor negocios este hotel. Lo barato sale caro. Read more
    Genuine Expedia guest review
    Other trip
    Aug 3, 2012
    WEC
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "pesimo"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    el hotel está en un lugar muy bonito, la atencion en el registro a la hora de llegada pésima, en el baño no había jabon y el papel tenía una cuarta parte del rollo, estabamos 4 personas en la habitación y duramos 5 noches y nunca nos pusieron mas de 2 toallas, la puerta del baño y la del pasillo se ven para el otro lado, el telefono no estaba conectado, […] muy sucio todo, un día no nos limpiaron el cuarto, la falta de jabon fueron 2 días, el agua se sale de la regadera, las sabanas un día estaban manchadas de sangre, en fín una pésima experiencia y al final el taxista que nos llevó al aeropuerto dijo que todo mundo salía diciendo lo mismo. Read more
    Genuine Hotels.com guest review
    5 night family trip in Jul 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "Pésimo"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    No se hospeden. El lobby carece de personalidad. La atención es deficiente. Niños corriendo en los pasillos toda la noche. No sé qué constructora ni quien supervisó los detalles de construcción del hotel. Puertas de diferentes colores, mal pintadas las paredes, azulejos chuecos. El agua de la regadera se salía y se mojaba todo el baño. Cuartos fríos, […] sin imaginación para decorar. Tardaron 1 hora y media en entregar un control de aire acondicionado. No regresaría! Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Eduardo
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    2.0 / 5
    Fair
    "Deficiente"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Buena ubicación y precio; servicio al cliente deficiente. Eramos tres personas y el hotel nos cobró extra por la tercera persona, pero tuvimos que hablar diario para que nos dejara tres toallas. De hecho, una vez la recepcionista me informó que son 2 toallas por habitación y no fue hasta que le informé que estábamos pagando para 3 personas que aceptó […] en enviarnos otra toalla, aún así no llegó y tuvimos que volver a hablar en la mañana para que nos subiera la toalla solicitada la noche anterior. A menudo nos dejaron sin toalla para secar las manos, tapete, botellitas de agua y papel del baño -usamos la cajita de los kleenex. No pagamos extra para escuchar pretextos -son muchos los huéspedes en el hotel; todavía no entrega lavandería; son 2 por habitación. El estacionamiento tiene un costo de 50 pesos diarios -económico- pero preparase para esperar al entregar y sacar el coche. Durante nuestra estancia (4 noches) el hotel estaba muy lleno y el personal trató de resolver los problemas, pero no cuenta con las condiciones necesarias para recibir tantos huéspedes. La recepción solía estar llena de clientes, a menudo quejando, pero bueno, al realizar el check out fue rápido y sin contratiempos. Estaremos viajando más a Guadalajara-Zapopan en el futuro, pero buscaremos otro hotel. Read more
    Genuine Expedia guest review
    Other trip
    Jul 24, 2012
    Ana
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "Horible"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Las sabinas estaban sucias, el lavabo estaba tapada y la regadera gotiaba. Ademas habia en los tacos abajo un cantante que no dejaba de cantar hasta las 12:30 de la noche. No. Hicieron nada mas 'levantar un reporte'. En general muy muy mal.
    Genuine Expedia guest review
    Other trip
    Jul 23, 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent
    "comentario"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    Excelente para negociod; solo al personal le falta mas en atencion.
    Genuine Expedia guest review
    Other trip
    Jun 27, 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    5.0 / 5
    Outstanding
    "excelente servicio"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Estoy extremadamente satisfecha con mi estadía en este hotel. Llegamos a las 7am y supusimos que no nos dejarían hacer uso de la habitación hasta la hora del check-in. Fuimos gratamente sorprendidos cuando el gerente amablemente nos ofreció entrar a la habitación para descansar del viaje. La habitación estaba en excelente estado, como nueva! El desayuno […] también de excelente calidad. Además de las instalaciones creo que el servicio es de lo más importante y honestamente este hotel tiene uno de los mejores servicios que he recibido! Muchas gracias por su hospitalidad y definitivamente me estaré quedando ahí de nuevo. Read more
    Genuine Expedia guest review
    Other trip
    Apr 23, 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    1.0 / 5
    Poor
    "Desepcionante"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      2.0
    La ubicacion, es inmejorable, sin embargo es un hotel carente de gerencia y direccion, no hay control del trabajo de ama de llaves y camareras, habitaciones sucias, mal sistema de TV, edredones sucios, sabanas matrimoniales en cama kS, empleados hablan mal del hotel y su gerencia, no hay room service despues de las 10pm, no incluye o tiene tarifa preferencial […] de estacionamiento, las regaderas sin presion y el papel de baño corriente al igual que los amenities, las camaristas empiezan a tocar en los cuartos desde las 8:30 de la mañana, las puertas son tan corrientes que escuhas el pasillo como si estuviera dentro de la habitacion y los autos del estacionamiento publico como si pasaran por encima de ti, en general una mala experiencia Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Feb 2012
    Yuri M
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    5.0 / 5
    Outstanding
    "excelente ubicacion"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    a unos pasos de andares
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Hotel Mexico Plaza Guadalajara Pta. Hierro"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Bajo el Hotel hay un bar extremadamente ruidoso, Los baños no tienen ventilación, Por lo demás el hotel está nuevo
    Genuine Hotels.com guest review
    4 night trip in Jan 2012
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    3.0 / 5
    Good
    "Bien pero no salía agua"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    Excelente ubicación... Pero no salía agua de la regadera en 3 habitaciones
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    NO HABIA JABON DE BAÑO CUANDO LLEGAMOS, LA PUERTA DE ENTRADA A LA REGADERA LE FALTABA LA MANIJA PARA ABRIRLA. ES MUY INCOMODO EL ACCESO EN CARRO AL HOTEL.LA RECEPCIONISTA AL SALIR SE PORTO MUY GROSERA SIN ANIMO DE ATENDERME.
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    A Traveller
    MX

    Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
    4.0 / 5
    Excellent
    "Buen hotel en buena zona"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Reservé en el Hotel Plaza porque el resto de hoteles estaban al 100%. La verdad fue una grata sorpresa. Está muy bien ubicado: el campus de la UAG está a 15 minutos caminando y el centro comercial Andares, el más nuevo y chic de la ciudad, está justo enfrente del hotel. El ruido de la calle no se escucha en la habitación así que se puede dormir bien. […] Las camas muy confortables. El baño bien diseñado y cómodo. La conexión a Internet es rápida: pude ver un capítulo entero de una serie sin problemas. Read more
    Genuine Expedia guest review
    Other trip
    Nov 18, 2011
    A Traveller
    MX
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      • Hotel Mexico Plaza Guadalajara Puerta de Hierro - Zapopan
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