While the house/hotel itself is nice, there are some issues. It is run by a lovely lady who tries her very best, but the owners are never around and when issues arise (i.e. heating not working, internet working intermittently), things don't really get fixed. The lady was absolutely wonderful and always tried her best to make things better, but the owner […] was absent and hopeless. A furnace repair company and the internet company should have been brought in immediately. I froze myself in this place. Read moreGenuine Hotels.com guest review
Very comfortable and charming B&B in a quiet neighbourhood in Providencia ( which is where you want to be). Great service, all you can wan in a small hotelt. I would stay again. Only drawback is its distance from Ave Providencia and subways - but when Subway line #6 is finished even this quibble will be solved!Genuine Hotels.com guest review
Muy buena atención.Genuine Hotels.com guest review
"Muy bueno y tranquilo"
Fue bastante agradable; he estado en muy buenos hoteles dentro y fuera de Chile por mi trabajo. Este B&B es muy bueno, acogedor (muuuy superior a los de Londres por ejemplo), rico desayuno, el personal muy amable y atentos. Una recomendación sería ser un tanto mas cuidadosos con la mantención. Hay varias cosas que debieran empezar a trabajar (reemplazo […] de las las junturas de silicona del baño, cambio del grifo gigantesco del lavamanos, una manito de pintura). No es que esté un desastre, pero está al filo de ponerse feo. Read moreGenuine Hotels.com guest review
"Lugar increíble pero alejado del centro"
Pasamos tres noches en este lugar hermoso y cálido. La atención increíble, como estar en casa, el desayuno de primera. Las habitaciones confortables aunque un tanto pequeñas. Lo menos recomendable es la ubicación, un poco alejado del centro/de las zonas de restaurantes etc...y con difícil acceso al metro (colectivos si hay). Mejor venir con coche, parece […] muy buena base para explorar Valparaíso y los Andes también! Read moreGenuine Hotels.com guest review
Agradecido. RepetiréGenuine Hotels.com guest review
"Freundlicher Hilfsbereiter service"
Alle Angestellten waren freundlich und immer hilfsbereit,leider wenig engl. Kenntnisse für nicht spanisch sprechende eine Herausforderung.sauberes aber in die Jahre gekommenes Hotel bzw. Pension. Für ein paar Tage durchaus zu empfehlen.Genuine Hotels.com guest review
excelenteGenuine Hotels.com guest review
11/25/14 aef222 Alexandria, Virginia
This tiny bed and breakfast was exactly what we needed for our overnight in Santiago. It was clean and in a decent location; we were able to walk to several restaurants and stores. Also, the proprietress happily made special arrangements to give us breakfast well before the scheduled time since our flight was leaving so early. WiFi was good enough to stream.
"Far away from hotel standards"
11/20/14 Andrea M Fano, Italy
I booked this place searching for an hotel, and I found an hostel, not exactly the same. The place is nice for a couple, not for business trip. The rooms ar poor and dirty, no hot water in the shower...share the breakfast table with other person..wifi is working sometimes... The only positive is that I felt 20 years younger...but at that time I was not spending 157usd for a room...and this room value is an half of what I paid...
"Very nice B&B"
05/11/14 saltacity Salta
This is a very nice B&B in Santiago. (Do not expect a boutique hotel with hotel amenities though, it is a family-style run bed & breakfast). The atmosphere is nice, tranquil and the place is very clean and nicely decorated, The swimming pool is beautiful. Breakfast is individually prepared with fresh fruit once you sit down at the table. The location is not very central, but you can get a taxi on the main road. It is not cheap alternative for a standard hotel, as including breakfast you are above 150 US$/night. All in all a very nice and pleasant experience.
"A beautiful oasis in the city"
03/06/14 DW67 Inverness, United Kingdom
This hardly feels like a hotel. Especially when you are the only guests! We were lucky enough to have this beautiful place to ourselves - it felt like we had our own private villa, especially as we were in the room opening onto the pool terrace. This is spacious, with a double and a single bed, large bathroom, and french windows. Lovely breakfasts were served on the verandah and we were free to come and go as we pleased. As others have pointed out, it is not in the heart of the city and the nearest metro station is a good 30-40 minute hike away. However, taxis are cheap and plentiful, so that was a small price to pay for staying in this little slice of paradise. There is also an excellent local restaurant just a ten minute stroll away (Hacienda Gaucha) where we ate delicious steaks, and next door to this is a supermarket - do as we did and buy a bottle of wine to enjoy on the lovely terrace by the pool.
"Great, friendly hotel, great room for children"
08/24/13 LucyPickering Dulwich, null, United Kingdom
We stayed here for 4 nights with our 3 children. It was great as they have a large room with a double and 2 singles and they put an extra bed on the floor for us. So it is a great option if you have children. It was very clean and our room was tidied very nicely for us every day. Also we felt safe leaving our computers and ipads around in the room when we went out so it is a safe place. It was a shame that it was too cold to use the pool as it looks very nice. The breakfasts were very good, nice fresh fruit and cereal for the children as well as toast and delicious home made jam. It also has secure off street parking and they organised a babysitter for us too. A very nice hotel in a nice area of town. I would recommend this hotel and I am glad that we stayed here instead of a big chain hotel.
"Well well, I was looking for a french-style hotel in Santiago and it wasn't"
03/23/13 Mario O Riedisheim, France
It was the spring in Santiago de Chile, last november, a great season in this very comfortable and modern city. The area where the hotel is located is very calm and well connected. It wasn't easy to find this almost "hidden" hotel. No clear identification. So you have to try and to ring the bell to be sure you're in the right place. I was really upset in the previous days of my arrival. No possibility to get somebody on the phone. Later I knew that the concierge tasks were take in charge by students of tourism. Well this is original but I ask about safety issues. I sent several mails but also no answer at all. I did not get any french croissants or other french specialities for my breakfast. This is described in the website and it is not true. Owners are not french people now. Anyway I liked the breakfast except the coffee. I think prices of this hotel give you the right to get a good coffee and not only nescafe. I got the biggest and more expensive room but I was disappointed by its quality. It was a mezzanine for 4 people the definitively is not appropriate for this category of hotel. In the end I was awarded with a nice price. The idea of boutique hotel is quite nice but improvements and necessary, rapidly.
"Boutique hotel in the heart of Providencia"
03/15/13 Stekl70 Milan, Italy
Hotel Ambassade is a boutique hotel in the middle of the Barrio Providencia, a top-end borough of Santiago. The hotel sign is almost hidden on the façade of the house, behind a steel gate, and you will have a hard time in finding it; the hotel is in a typical mansion of this borough. After ringing the bell, the receptionist will come open the gate. The reception and the living room, as well as the breakfast room, are on the ground floor. Rooms are upstairs. The hotel is originally a small mansion of the borough, and so therefore are the rooms. It was not born as a hotel. Our room had a nice balcony, with a table and two chairs where you can enjoy the view of the luxurious garden and the swimming pool. The room has a wide bathroom and three closets, and a flat TV. Breakfast is great and rich. We stayed only one night for 120 Euros. Overall is not cheap, but you pay the fact of being in a typical house of the borough, in a rich borough.
"Hidden gem in Providencia"
01/17/13 Nicolas C Ottawa, Ontario, Canada
We were recommended this beautifully hidden hotel by another couple, and we are truly happy with the recommendation. We stayed here for two nights before continuing our trip to Valparaiso and what a find. I would go as far as saying that it is a hidden oasis in Santiago. Although the owners have changed since the last reviews, from my understanding, the service and quality has not dropped in quality. The staff is wonderful and helpful. The rooms are spacious and extremely clean. The garden is extremely peaceful and makes the stay here even more worthwhile (with the Pool, the lounge chairs). After a couple of days of constant sightseeing in Peru and Chile, this is the perfect place to come and relax, unwind, and just enjoy the holidays with a great book, a great wine from Chile, lounging on the chairs. We highly recommend the hotel to all our friends and family!
"Great hotel, wonderful owners!"
04/01/12 mdk674 Boston
My husband and I stayed here for four nights in March and had a great experience! Marie-Josee made everything so relaxing and easy. She had a lot of great recommendations for restaurants and tours in Santiago as well as nice day trips to take. Neither my husband or I spoke much Spanish, but Marie-Josee really helped with the language barrier by making tour and restaurant reservations and arranging for cabs from the hotel and airport. Our room was very nice, comfortable and clean and the breakfast (which we ate on the beautiful back patio) was excellent. Marie Josee even packed a nice breakfast for us to take with us the morning we left since we had to head to the airport so early! The hotel is convenient to visit many neighborhoods in Santiago. We mostly walked, but cabs are very inexpensive when necessary.
"What a find in Santiago!"
02/09/12 Coolamo London, United Kingdom
As soon as i arrived at Hotel l'Ambassade and was ushered in by Marie-Josée, one of the 3 siblings running the hotel, I knew that I had picked the right place. I was made to feel at home straightaway. The house is stunning and I stayed in total comfort. I stayed in the Loft, a separate annex of the house, which was nothing but luxurious with views of the swimming pool and the beautiful patio. The breakfasts were scrumptious with their own homemade goodies on offer. Nothing was a bother whether it was discussing where to go or just catching up on the day's events. When i finally ventured out, it was a short walk to a nice cafe or a trendy Peruvian restaurant, and it was easy to catch a taxi for the 5-minute ride into the centre of Providencia. I simply cannot recommend Hotel l'Ambassade in Providencia highly enough. The most brilliant hosts make this hotel something special in Santiago.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )