A value-for-money option, with more amenities than given credit for. Good location within walking distance of 2 subway lines.Genuine Expedia guest review
"Superb location! Close to station with many shops."
Great location: Take A1 or A3 exit from Mitsukoshimae station and you'll reach the hotel within 3~5 minutes by walking. Along the way there is a Starbuck, a huge shopping center, a Familymart convenience store and many restaurants.Genuine Hotels.com guest review
Good position near subway station but slightly difficult to find initially as down side streetGenuine Hotels.com guest review
"Very uncomfortable bed"
Hotel is ok for 1 or 2 nights, but the bed is like sleeping on a mat on a hard floor. The pillow is hard too. I'm currently travelling around Japan, and my tip would be to pack a soft pillow. They only provide you with 1 pillow that is like testing your head on an empty egg boxGenuine Expedia guest review
The location is near subway stations but very quiet at night.Genuine Hotels.com guest review
Very clean and cozy. The size of the bed and the room were enough for two. The bed was comfortable and sheets and pillow were clean. Wifi was available in the room. English was available. 15min to tokyo station on foot. Some restaurants and stores were near.Genuine Hotels.com guest review
Hotel Staff are very accomodating and respectful.Genuine Hotels.com guest review
"Small Rooms, Hard Bed"
We stayed in 7 different hotels throughout Japan, all in the same star rating and price per night. This was the worst out of them all. It wasnt terrible, but we stayed 5 nights on a hard smaller then normal bed. The room was tiny in comparison to other hotels (all semi-doubles). The internet wifi was brilliant but we couldnt access it in our room, yet […] as soon as you stepped out the door into the corridor it was perfect. The staff were friendly but they wanted us to give them our room key everytime we left the hotel which we found weird and really inconvenient, especially if you forgot something. Read moreGenuine Expedia guest review
"1 night stay at end of long trip."
We booked this hotel being the only one available on New Year's Eve - a super busy time in Tokyo. It's convenient close to a metro stop, however it was a bit dated and for that reason we gave it lower scores all round, perhaps some renovating is in order. The staff however were very kind, and helpful, as is the case, we found with all people in Jap […] an. Read moreGenuine Expedia guest review
"nice small hotel"
The staff spoke good English and were very friendlyGenuine Hotels.com guest review
"decent price for such a location"
conveniently located about 5 minutes walk from the subway station (ginza line and hanzomon line), so pretty easy to get around. Easy access to the main Tokyo station too, so ideal for anyone arriving by shinkansen. Clean and simple hotel, fairly small rooms but perfect for a short stay. Nothing fancy, yet everything you need for a comfortable stay. […] For the price, it's very good, and I would stay again. Read moreGenuine Hotels.com guest review
Good hotel, close to the center, nice to visit the city.Genuine Hotels.com guest review
Quality of serviceGenuine Hotels.com guest review
"Good budget hotel in a great area"
This hotel was only recently bought by the Smile-Hotel chain, and this may not have been updated on all maps; this caused us some confusion when trying to navigate our way there. The former name of this hotel was "Kamogawa Inn". The hotel is located very conveniently in the city centre, with many affordable restaurants very nearby, and some of the large […] department stores only 5 to 10 minutes' walk away. The nearest tube station is also about 3 minutes from the hotel. The staff were helpful, and spoke basic English, so communication was never a problem. Room size was about average in this price range, and as with other hotels in the Smile chain, the room was clean. During our stay, which was in August (i.e. Japanese summer, with temperatures around 40C) the Hotel also provided a free bottle of water each day, for every visitor, which proved surprisingly helpful, and we thought it was a nice touch. We have many fond memories of this hotel, and would happily stay there again. Read moreGenuine Hotels.com guest review
"Really good - no complaints"
Polite staff, clean room, low price, quite central location. I couldn't really ask for more.Genuine Expedia guest review
"clean room, great location, great for the price"
Easily checked in, room was clean and did not smell of smoke at all. The bathroom and other amenities were definitely suitable. Although you have to turn in your key before you leave at the front desk, this was not really a hassle at all and the staff are all very friendly. The only thing is, the wired internet in the room makes it hard to move a laptop […] or other internet device around. The bathroom is also not suitable for anyone who requires a lot of space. Read moreGenuine Hotels.com guest review
"9 nights varies experiences"
We have stayed in this hotel 9 nights. The first two nights, we have to stay in smoking room, 2nd floor. We try to change it after the first night but not successful. We try again on the third day because we cough a lot and the passive smoke in this floor is pretty bad. We can feel our lungs are reduced capability. They move us to the 4th floor, we […] stay there for 1 night. In the morning we asked to clean the shower curtain because there are green, black and moldy. But they asked us talk our lugages down immediately at that morning. In the evening, they change us again to the 5th floor. The red hair man staff in the recept is useless, woman is much better in English. Washing machine is good, no power is needed. Location is not too bad, close to metro station and easy to find something to eat. Read moreGenuine Hotels.com guest review
"A good hotel, a good area"
My stay at Smile Hotel started on a bit of a sour note. When preparing directions for your trip, please ensure that you type the full "Smile Hotel Nihombashi Mitsukoshimae" and not just "Smile Hotel Nihombashi" as you will be taken to the wrong hotel, and it is another 15 minute walk through Tokyo city center to get to where you need to be. Aside from […] this, my stay here was excellent, the hotel staff were friendly but professional, and the room was very good. The location was good, The nearest subway station only a five minute walk away. The hotel is on one of the "back streets" of Tokyo, with many small stores and places to eat all along the pedestrianised area. A nice place to get some photos. Were I to visit Tokyo again, I would likely stay at this hotel. The location is great, the quality of the rooms above what I was expecting for the price I paid. Read moreGenuine Hotels.com guest review
good room. At this price nobody can really complain. Very clean as always in Japan. The beds were very hard which is not to my liking but could be to yours. Beds in Japan tend to be a lot firmer but this one was quite extreme. I actually found it painful to sleep on. Size is typical of Japanese hotel rooms in this range. All required features included […] as expected. My only issue with comfort as such was the bed. Read moreGenuine Hotels.com guest review
"value for money"
Aircon not ventilating enough, so was just a tad stuffy, but not an issue. However, may well be some discomfort during height of summer. Bedroom slippers should be disposable type for hygienic reasons. Metro station at doorstep is convenient, even though multiple lines and longish names need a day or two to master. Otherwise, all above average and value […] for money. Happy to return. Read moreGenuine Hotels.com guest review
"Amazing Deal and Stay"
Everybody know the rule - what you paid and what you get. But i would say, what you paid and you will get additional 50% as what you expecting. I love the location and surrounding area, no doubt, the hotel staffs is really helpful and friendly. I will revisit this hotel again :-).Genuine Hotels.com guest review
no problem at all, booked at $55 a night, it is 5 star in comparison with capsule, that charges $20..For the money asked-excellent establishment all around.Genuine Hotels.com guest review
Very clean, very good locations, great staff, high quality serviceGenuine Hotels.com guest review
"Very good stay in 2013"
Hi.. Reception english fair spoken.. House keeping doing good job and chckout perdon in charge while 2)/5 early in the morning is so help to see aroind the taxi to terminal stationGenuine Hotels.com guest review
"Clean room with great customer service"
Smile hotel is good value accommodation. For the price this hotel was unbeatable for Tokyo. It was small but very clean and comfortable.Genuine Hotels.com guest review
"very good budget hotel in city center"
very good location in city center a lot of trditional resturant near by, sevice is good, hotel is clean, rooms are small. overall recomended for budget stay.Genuine Hotels.com guest review
"Great location but small room"
Location was great ---- very near the metro. Very near convenience stores and local japanese restaurants. Situated in a quiet area ideal for rest after a hectic day at the busier parts of Tokyo. Staff was helpful although they had a bit of difficulty conversing in English. Room was small but clean although on certain days, left some kind of somewhat […] unpleasant odor in the lavatory upon our return to the hotel. Read moreGenuine Hotels.com guest review
"Great for the price"
Inexpensive, but clean beds and friendly staff. No wifi, wired only. Rooms were rather small, but hey, it was just a place to sleep for us.Genuine Hotels.com guest review
This suited my needs perfectly. It was a great price and down an interesting side street full of wonderful little restaurants. I read it could be difficult to find but this is because the online maps suggest it's down an alley off another side street but it actually faces the street perpendicular to Chuo-Dori. Walk down Chuo-Dori to the end of the Mitsukoshi […] Dept store (toward the Nihonbashi Bridge ) to where it joins the Mitsukoshi Annex by two walkways. Cross Chuo-Dori there at the lights and head directly down that street for a few short blocks, Hotel is on the left and has a big Smiley face. I was traveling alone and always felt safe. It was very handy to the Mitsukoshimae metro stop, which is on the Ginza line. The room is small, yes but for myself I didn't need more space as I only used it to sleep and shower. Think of a cruise ship cabin and you get the picture. They provide a clean namake to sleep in every night and fresh towels, tea and bottled water. The bathroom is up about a foot; I don't know why, but this could be an issue for the elderly or anyone with bad knees. My room was warm but the window opened. I think the front desk staff was trying to tell me that the air conditioning was not on summer mode yet. The bed with duvet is very comfortable. I ate the Japanese style breakfast twice (840 yen) and enjoyed it but don't expect any bread. Coffee is also available in the lobby. Remember it is a business hotel and you won't be disappointed. Read moreGenuine Expedia guest review
"Great budget hotel"
Very reasonable price and less than 5 minutes away from Mitsukoshimae Station. Fast internet connection. PC available at the lobby. 2 nearby convenience stores. Easy to buy small restaurants are also nearby. Something like a vendo machine to choose your meal then just hand it over to the counter. Hotel staff can speak little english but is not an issue […] at all. It was our first time in Tokyo, and we had a blast. We had a hard time finding it when we arrived though. Just use GPS on your smartphones, even without wifi! I'd recommend getting TripAdvisor app. HIGHLY RECOMMENDED HOTEL! Read moreGenuine Expedia guest review
Nice place, definitely I will stay there again...Genuine Hotels.com guest review
"Great location to Tokyo Station"
Stayed three nights in Tokyo. Location of hotel to tokyo station, metro and ginza was very good. The staff were excellent at trying to assist us with directions and the area. They even made recommendations for nearby attractions. The other reviews mentioned that the rooms were small and they were but we were able to manage even with 2 in a semi double […] bed. would stay here again. Read moreGenuine Hotels.com guest review
"Inexpensive and convenient hotel"
Inexpensive and convenient hotel, did meet my expectations and will definitely come back.Genuine Expedia guest review
"Good for the price"
Close to JR station and subway, good for price small room but clean and all you need when you are out sightseeing all day.Genuine Hotels.com guest review
"Good but hard to find location"
I wanted something in the center of Tokyo and close to JP rail station and Smiley meets this criteria perfectly. It is close (having in mind how big is the city) to Tokyo Station, which is great if you want to use JP, including fast trains or airport train. However the hotel is rather neglected but clean enough. It is also pretty hard to find, my google […] maps was unable to find it and spent some time looking around. Read moreGenuine Hotels.com guest review
No frills, absolute basics here ladies and gentlemen. A general sense of cleanliness applied as well as tidiness to this hotel, though very dated. Wifi, though not available in the bedroom, was downstairs. LAN connection was available in the room. Staff are efficient and speak relatively good English. In the centre of the city, it is an easy 10 minute […] walk to the main train station - quite straight forward. Nice if you have a JR Pass for the city circle. Only negative thing is the walls are quite thin. Overall, the location is great but would probably seek elsewhere to stay for future visits. Read moreGenuine Hotels.com guest review
明け方でしたが、スムーズにチェックイン出来ました。Genuine Hotels.com guest review
東京駅から少し遠いのが残念でした。Genuine Hotels.com guest review
日本橋三越前、駅からもすぐで、周辺にはショッピングエリアがたくさんあります。 ホテルマンの接客はとても良く、安心して宿泊できました。 禁煙のお部屋がとれなかったため、居室がかなりタバコくさかったのが残念ですが、 空気清浄機やスプレー式消臭剤などがおいてあるため、多少は対策できました。 お部屋やバスルームは、広くはありませんが、必要にして十分です。 アクセスが良く、とても便利だったのでまた是非利用したいです。Genuine Hotels.com guest review
1.對客人沒有使用敬語，連ます形都少用，服務業該有的禮貌都很不好，雖然我的日本語沒有很好但這還是聽得出來的 2.網頁上說有多語服務人員，事實上只有開始類似經理的人會講英文（但後來就不見了），其他連簡單英文都不會，很難溝通 3.一開始給我的房間並沒有wifi，反應後櫃枱居然要我在大廳上網；經堅持一段時間後才同意換房，還好有換房，原本的房間氣場很差，浴室燈又超級昏暗，新的房間明亮許多，但打掃不夠乾淨，水垢很多～噁 4. 房間及浴室超級小，這個價錢可以有更好的選擇 5. 只有地點是優點Genuine Hotels.com guest review
やはり立地がいいですね。部屋の狭さも寝るだけですので我慢できました。Genuine Hotels.com guest review
都心のビジネスホテルなので 部屋は小さいので リラックスできるかというと・・・？ 値段相応です 周辺はデパートやお店がたくさんあり 便利ですGenuine Hotels.com guest review
便利な場所にあり、部屋も快適でした。また利用したいです。Genuine Hotels.com guest review
除了床真的有點硬外，此間價格與住宿品質是ㄧ致的。附的灌洗用具也未低於此價錢應有的標準。服務不用說了，日本服務都是高水準！Genuine Hotels.com guest review
何度も利用させていただいて居りますが、従業員さん達のサービスも大変良く 何時も快適に過ごさせていただいています。Genuine Hotels.com guest review
毎年利用させて頂いていますが、サービスも良く今後も利用したいと思います。Genuine Hotels.com guest review
附近很熱鬧，以後會再來Genuine Hotels.com guest review
申込み方法が不明瞭なところがあるGenuine Hotels.com guest review
酒店的位置闹中取静不难找，就在三越百货马路对面的小路里，跟着网址地图可以很快找到。附件5分钟路程里有一家药妆店、很多吃饭的地方、至少2家大型百货公司。走15分钟可以到东京站，总体非常方便。我订得是大床房，能开窗透气，房间里闹钟、吹风机、冰箱、电视、睡衣一应俱全，洗手间也很干净每天补充卫生纸和一次性洗漱用具，沐浴露是花王的，热水也很足。Wifi只有大堂里有，房间里是免费有线上网。Genuine Hotels.com guest review
미츠코시마에 역에서 3분 정도 거리? A3 출구로 나와서 길건너 직진을 하면 호텔이 보입니다. 위치적으로 백화점이 근처에 있어서 저는 개인적으로 좋았습니다. 호텔은 오래된 느낌은 있었지만 가격대비 비교적 조용하고 좋았습니다. 여자 혼자 갔지만 안전했어요!^^Genuine Hotels.com guest review
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