"Great Location with in-room laundry"
This was our last stop on a 13 day trip through Japan. The hotel is conveniently located to many markets and the Sensoji Temple. The room was comfortable, clean, and included an in-room laundry and kitchenette. The laundry was very welcomed feature. Staff was friendly and helpful. We would definitely return to this hotel and recommend it highly.Genuine Hotels.com guest review
"Great hotel for tourists"
This hotel was a great find. Located adjacent to the oldest temple in Tokyo, it has a festive atmosphere. Great area to walk around. About a 5 minute walk from the Asakusa Tobu train station and Ginza line. It is also near the new line to the brand new Sky Tree, the new tall observation tower in Tokyo. One side of the hotel has windows facing the Sky […] Tree and the temple which provides a nice view. Very upscale modern hotel. The room are small, typical for Japan, but extremely well designed. Even has a washing machine and kitchenette. Read moreGenuine Expedia guest review
Great hotel with extremely helpfull staff and superb location.Genuine Expedia guest review
"Excellent but no Wifi facility"
Hotel is very modern and comptemporary but lack of Wi-fi facilityGenuine Expedia guest review
"Will return :)"
Loved the room, queen/king sized bed, comfy for Japanese standards - very firm but not a concrete slab. No bath :( but large(comparatively) bathroom with good ventilation. Dryer function on washing machine takes a while, but its in room so can pop it on while you're out. Large bright/light room, couch and desk with enough space. Bit hard to find but […] its right beside the French wine bar. Read moreGenuine Hotels.com guest review
"Best place to stay in Asakusa!"
This was the third place we stayed in Japan (Tokyo and Kyoto) it was outstanding. The room is a good size and very well appointed with a fully equipped kitchen (stove, sink, kettle, rice maker, full size fridge, microwave, dishes, etc), ipod deck, cable tv, wi-fi (upon request but no extra charge), lots of storage space for clothes and bathroom items, […] robes, slippers, and a big shower. The bed is also very comfortable. The staff are very friendly and helpful and the hotel also offers free bicycle usage. The hotel is located directly in the middle of the old town of Asakusa with the Sensoji temple around the corner. The Asakusa train station is within walking distance (5 min). All in all a superb place to stay! Read moreGenuine Expedia guest review
"Nice and comfortable place"
A superb location. The room was big, clean and have all kind of appliances. The staff is friendly and always happy to help. I actually asked them to call a few travel agencies to arrange a tour.Genuine Expedia guest review
"Excellent Visitors' Hotel at a Reasonable Price"
Excellent apartment hotel - rooms have a small, well-equipped kitchen, including washing machine. Perhaps rather clinical for some? Staff in reception speak reasonable english and their sushi bar recommendation was excellent. Next to Senso-Ji temple complex and lots of restaurants, bars and shops in the area. 10 mins walk to Asakusa subway stations […] (both Tokyo Metro and Toei lines) where you're about 15 mins from Ueno and less than 30 mins from Tokyo central station. Read moreGenuine Expedia guest review
スイートルームを利用させて頂きました。 ホテルの場所が少し分かりにくく、駅からタクシーで向かいました。 全体的に、ホテルというよりもコンシェルジュのいる高級マンションといった感じの雰囲気です。 スタッフの方の対応は大変親切で、丁寧でした。 仕事柄いろいろなホテルを利用しますが、今までお世話になったどのホテルのスタッフの方よりもこちらが1番よかったと思います。 お部屋も清潔感があり、とても綺麗に保たれており、快適な滞在ができました。 広さも申し分なく、ゆっくりとくつろげます。 冷蔵庫やキッチンスペースも広く、よかったです。 また、近くに24H営業のスーパーがあるので、困った時にはそちらに買い物に行くことができました。 本当に快適な一日で、大満足です。 また必ず伺いたいと連れと話しておりま […] す。 Read moreGenuine Expedia guest review
"Great introduction to Tokyo!"
06/29/14 kob Melbourne
After searching for a suite or interconnecting rooms for us (a couple and teen son) in a Tokyo hotel ended up booking the B:Conte Asakusa. Brilliant choice. Great area if you have never been to Japan. Easy, flat, lots of cute shops and restaurants and bigger shops too. Historic area and mostly car free streets. But yet not too touristy. All tourist seemed to be locals. Hotel suite (we in room 703) packed a lot in to small area. 2 rooms separated by sliding door, everything brand new, kitchen washing machine, wifi and 2 tvs, table and 2 chairs. Its tight but workable. Our double bed was a king size and super comfy. Our son's rollaway he descirbed as 'a park bench!'. It was pretty hard but he was okay. He had wifi and his own area! Staff were so helpful and lovely. Only downside the 'park bench' and no English channels on TV but both were not important. Room looked down over the street where we could watch a bit of local activity. Always fun. Great supermarket Seiyo under Rox building 2 minutes walk away with all sorts of packaged meals and cheap wine. We loved our stay!
06/01/14 Lolechiu Markham, Canada
I really like this hotel. It's not small comparing many hotels in Japan with all the facilities you need. I especially like the washing machine so I don't have to leave the room when doing my laundry. Everything in the room is top of the line. They don't have restaurant but the cafe right next to the hotel is good with good coffee. Remember to ask for fresh milk if you don't like cream with yr coffee. To commute to the hotel from the airport... We took the limited express (after 3pm) which was long but really inexpensive. Exit from 4A of Asakusa station need a bit of the walk. Yet, turn right when you get up from the exit and turn left on the main street there is a tourist information centre where you can get a clear instruction to the hotel. It is helpful for the 1st time. You don't need it afterwards. It is worth the burden as to stay in a local area you can feel a taste of Japan's living yet still be a tourist. There are lots of local shops for ramen, cutlet and more - inexpensive and good!
"Best full-service like apartment in Asakusa!"
05/27/14 Richard L Taipei, Taipei, Taiwan
This hotel feels more like a full-service hotel, but without the actual services. In the room, it's fully furnished, including a washer/dryer combo, mini-kitchen with induction heating hot plate, pots and pans and bowls and plates. You can literally feel like being in single studio home here. Good free wifi reception as well. Room is very clean, a large closet to hang clothes and hide luggages, and a queen size bed! Unheard of in Japanese hotels. Location is about 10min walk from the Asakusa train station, passing by the famous Kaminarimon Gate. There is a free panda bus that you can take for free going around Asakusa area, and one stop is outside of Rox (24hr supermarket in basement). Plus the Don Quixote 24hr super store is also within 3 min walk! In general I highly recommend this place, especially if staying in area for few days or have family with you, you can do laundry for free in the room!
"perfect place for a long stay"
05/15/14 Caggiamilan Modena, Italy
it's a perfect place for a long stay in Tokyo. the room is relatively big (the bathroom is big, too), and the price is quite convenient (at least, for the Japanese standards), and there's everything one needs for a long stay: a place where one can cook, all the utensils needed in order to cook and a laundry machine. the staff is very polite and english speaking, and they'll provide you extra cooking utensils and similar stuff in case you need them. there's cleaning service every few days (the dates are written on a paper in the room, anyway). only problem: our room had a view that was not such a beauty... all we saw was the wall of the near building; but there are many rooms with a window that looks at the street, so the view should be better. anyway, the position is excellent: in the heart of Asakusa, one of the central areas of Tokyo, close to Sensō- ji, to the metro station (station of Asakusa) and to a lot of restaurants, shops and supermarkets.
"Wonderful hotel in Asakusa"
05/04/14 Ashley J Melbourne, Australia
Stayed here for 2 weeks, it's a beautiful little hotel. New, clean and friendly staff. The bathroom is a tad small but that's to be expected in Tokyo so go for at least the G-type room if you're not a tiny person. The only real complaint I have is that we had to change room once during our stay but they put us into a smoking room where everything reeked of cigarette...which was made better with the air purifying machine in the room. However, we used their extra blanket (provided inside the wardrobe) and somehow it carried loads of allergens - we could not stop sneezing! We used the same type of blanket in our other room previously with no problem so we thought maybe this one was unwashed from the previous guest? This was the only thing that marred the experience. Apart from that this is a fine residential hotel that comes with all the pots and pans and washer/dryer which made our 2 weeks stay a lot easier.
"Perfect little hotel in Asakusa"
05/03/14 Spacehopper50 London, England
This was out first time in Japan and our first hotel after arriving at Haneda. As with everywhere else the hotel was spotlessly clean, the hotel staff polite, demur and incredibly helpful and for Japan the room size was actually pretty good. You get a washing machine and kitchenette but we didn't use these. The wifi was excellent and free and the shower and bathroom very good. The hotel has an adjoining coffee shop/restaurant which serves excellent cappuccinos. Breakfast is a little limited for Western palates but the toast and hard boiled egg were just what was needed. The hotel is perfectly located for strolling through Asakusa and going to see Senso-ji temple etc
"Lovely hotel with great service and good location"
04/26/14 Paul D San Mateo, California
I stayed here 3 times and never been disappointed. My favorite room, 603, has beautiful view of SkyTree and adorable design. The concierge is very funny and passionately. Highly recommend as this hotel is really value for money.
"Hopefully just a "one-off"!"
04/25/14 Hanyut Gold Coast
This is the third time my wife and I have stayed at Residential B-Conte...and on the past two occasions I have given it a 5-star rating. We love the location, the clean, modern, well equipped rooms and the value for money it represents in what can be an expensive city. Unfortunately, this time around our stay was marred by a poor service experience. We were asked to move rooms with less than two hours notice and it wasn't until after a lengthy discourse with the duty manager that reason finally prevailed. Nevertheless, the damage had been done and it was a little upsetting. This is not the kind of service experience one expects in Japan...a nation which prides itself on (and delivers) the best service in the world. Whilst this negative experience has influenced my overall rating for this review, we will be staying at B-Conte again on our next trip to Tokyo in the hope this was an isolated incident.
"disappointed experience 残念な経験"
04/24/14 atsugane Labrador, Australia
My husband and I stayed this hotel a year ago and came back this time for staying Tokyo for a week. We expanded stay in this hotel so we had two separate bookings (5 nights and 1 night) through internet website. Hotel initially didn't tell us anything about possible moving room to the other because of our two separate bookings. In the morning of day 5, we received phone call from reception telling "Can you move your room to another similar type of room in this hotel? We are fully booked tonight and one of our guests need to stay the room you are staying at the moment " I said " No. It's only one hour to check-out time and you have never told us we might need to move to the other room until now". We couldn't understand what they tried to do for us so we came down to reception and talked with manager in person. At the end we didn't need to move at all but we are really disappointed to this arrogant attitude they made to us. Meanwhile in the elevator we met a couple about to check out and they told us that they stayed this hotel for a few nights but their room smelled a kind of fish strongly and they couldn't put up with. Hotel tried to get rid of the smell but it hasn't changed so they decided to move to the other hotel just for one night. We are GUESSING that hotel tried to swap this room to our room. Because It's only one night anyway! We understand any hotel try to be satisfied all the guests. But we have to say the decision they made was poor and not appropriate. If they have already told us about possible moving room, that might be an option. But unfortunately they didn't. It's just unfair for us. I love this area which I spent seven years to live and we really like this hotel so I decided to share this experience this time to be fair. 最初に利用してから１年経ってからのリピートで主人と日本帰省時に１週間ほど滞在しました。楽天トラベル経由で予約し、滞在を一日延長するため２つの別の予約（５日＋１日分）としてチェックインしましたが、特に部屋の移動などについて何も言われなかったのでそのまま過ごしていました。最初の予約のチェックアウトに当たる日の朝、フロントから「本日別の部屋に代わって欲しいのですが」という電話。チェックアウト時間まで１時間ほどという急な連絡でしたし、チェックイン時だけでなく、それまで５日間毎日顔を合わせていたにも関わらず、何も伝えなかったのは理屈に合わない、フェアではないと、電話口で断りましたが、「本日満室で、どうしてもお客様のお部屋に入る必要のある方がいるので」という強攻な態度でした。埒があかないので主人とフロントまで降り直接マネージャーに抗議すると、「そのままで結構です」と最終的には移動せずに済んだのですが、一方的にホテル側の都合で突然申し入れをして来たことに腹が立つを通り越して呆れてしまいました。実はその時、エレベータ内でたまたま外国人カップルと話をし、そのカップルが数日滞在していた部屋に魚の臭いが染み付いており、”あと一日の滞在を残していたのだが、どうしても耐えられないのでほかのホテルに移ることにした。今チェックアウトする” と話していました。これは想像ですが、ホテル側は私たちの部屋とこのカップルの部屋（魚の臭いの部屋）を交換しようとしていたのではないかと思います。どのみち魚の臭いについて私たちが文句を言っても一日の滞在なので諦めてもらうしかないということではないでしょうか。ホテルがお客さんを満足させる策を常に考えていることは分かりますが、理屈もなく無理を強いるような方法はどう考えても適切ではないと思います。また、もし最初に一言「別予約の１日分の部屋については変わってもらう可能性もある」と言ってもらえていればこちらにも準備というものがあったものの、それも全くなかったので２度目のレビューすることにしました。
"Very comfortable, fun location, lovely service"
04/16/14 tda7 london
Stayed here for three nights in three different rooms from a small studio to a suite. All three rooms were consistently well designed and very clean. Rooms 603 and 608 were particularly light (with a great view of the Sky Tree and the nearby pagoda and gardens from 608). The rooms were high enough not to be noisy despite how busy it could get outside. Beds are very comfortable and the shower was excellent. Staff were very helpful with good English skills. Didn't try the cafe next door but there are plenty of places to eat in the area to suit a variety of tastes and budgets. Getting around Tokyo is a doddle with a number of metro stations within easy walking distance and a direct train to Narita Airport from Asakusa. The only issue might be if you have a lot of luggage as the hotel is situated in a pedestrian area and I'm unsure how easy it would be to get a taxi to/from there. Highly recommended.
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