Great for the price.Genuine Hotels.com guest review
"Nice location, but very rundown"
I liked the location on the beach, and only a one-minute walk to the town center and best restaurants. But the facility itself is badly in need of renovation. (In fact, they were working on it while we were there, making for a lot of noise.) At one time, they clearly had a restaurant, but there was no food of any kind available. The rooms are basic: […] with a simple hard bed, and AC - but that's about it. Promises of WIFI were only half-right. It no longer works in the rooms, but only in the lobby, which was always full of people online. Overall, it's OK for a budget-minded traveler, but really, you should get much more for 90$ US a night. Read moreGenuine Expedia guest review
"It was a nice hotel on the beach."
The experience at Hotel Hacienda was quite good. The check-in clerk was helpful, friendly and spoke excellent English. The room was spotless; the beds comfortable; the shower excellent. We had to shove an envelope in the door to keep it from creaking every time the wind blew.Genuine Expedia guest review
"Comfortable hotel right on the beach"
We only stayed one night, and for us, the location of the hotel was its best feature. At night we were able to sit out on the balcony and hear the ocean waves hitting the shore and see the fishing boats bobbing in the water. The next morning we awoke early and hit the beach by 6:00 am, after watching the sunrise. The beach was quiet and beautiful at […] that time of the morning and the lighting was spectacular for photo-taking. The room was spacious and clean and comfortable. The hotel was renovating their restaurant and bar, so these amenities were not available. Read moreGenuine Expedia guest review
The room was kind of institutional in nature. The beds were very hard with sheets so thin they were transparent with no mattress pad so it was like sleeping directly on a bare mattress. The room was clean with a small balcony overlooking the ocean but it was over priced. The owners could update easily by getting some decent sheets AND mattress pads. […] Also a washable rug or bath mat next to the bed would be nice. The drain in the bathroom smelled like sewage but that might have been due to the rain. Read moreGenuine Expedia guest review
"GREAT beach front / walkable to town square"
Where it's located is GOOD with short walk to town square/eateries/shopping. Beach area is GREAT! Our room was comfortable and CLEAN. Housekeepers are friendly and do what they can to help you. Drawbacks were; window screens ripped or gapped up to 2 inches (causing the need to shut windows at night instead of hearing the waves), there were NO WASHCLOTHS […] OR HANDTOWELS, door stopper had to be held up by hand in order to shut the door, NO COFFEE MAKER/REFRIGERATOR/MICROWAVE, our room upstairs had no closet, no safe and plug in for toothbrush/curling iron was ACROSS the bathroom (not near the sink and with no shelf to put stuff on). Patio area is GREAT! It's large, part open/part covered, lots of tables and chairs and they provide a couple of hammocks which are great! IF washcloths, coffee maker and fridge are added - we would go back and there stay! The "ocean view" is really spectacular!! Read moreGenuine Hotels.com guest review
No frills hotel, but can't beat the location for the price. Staff was helpful and friendly.Genuine Expedia guest review
Had a great stay at Hacienda Morelos. Views were outstanding, and location perfect. Would have been nice to have food and beverages on site--had to go elsewhere for that. Nice library in lobby.Genuine Expedia guest review
"Nice hotel ON THE BEACH"
This is a nice place for a good price. The rooms were clean and the staff was friendly. The location is excellent- right in town and right on the beach- doesn't get better than that. We didn't get around to using the pool with the great snorkeling in Puerto Morelos, but it looked clean. A couple of quirky things: our room didn't have a safe, but our […] friends' did. They had a balcony and we didn't. All in all, I'd stay here again and I'd recommend it if you're not a fancy resort kind of a traveler. It's just a simple, clean little hotel in a great location and that's works fine for me. Read moreGenuine Expedia guest review
"awesome price, awesome location!"
I will definitely come here again! For an oceanfront room WITH a balcony and large windows you cant beat the price!...not to mention a 1 minute walk to the square. Sure there were little issues like, no towels when we arrived and a slightly broken toilet seat but really those little things are nothing compared to all the great aspects of the place! […] Showers had great pressure and were hot :) Room was clean, but obviously if you leave crumbs around you will get bugs - your in the tropics. I cant wait to return!!! Read moreGenuine Expedia guest review
"My Kind of Place"
Hotel Hacienda is the perfect beach hotel. From the front, it isn't spectacular, but every room is in the back facing the ocean. The beach is just below. Puerto Morelos is in-between Cancun and Playa del Carmen. Cancun is too big and touristy for me. La Playa is becoming the next Cancun. PM is small, but with plenty to do. Hotel Hacienda fit all my […] needs. Clean, close to shops and restaurants, cab stand, combis, etc. The staff was so nice. I enjoyed it so much, I made reservations before I left for Mahahual, just so I could stay here agin before returning home. Read moreGenuine Hotels.com guest review
"Very nice basic hotel in a wonderful location"
If you would rather experience the real Mexico rather than the tourist ghetto of Cancun, this hotel and Puerto Morelos is the place to stay. Right on the beach- with wonderful views out your window and from your small porch, the hotel, while basic, is clean, friendly and safe. What more could you ask for? It's location is great, in that you can walk […] everywhere in town. No real need for a car. When we wanted to check out other areas, we took the local bus or very reasonable taxis. We would stay here again in a heartbeat. Read moreGenuine Expedia guest review
"Hotel Hades Hacienda Morelos"
The staff was really nice but the place is very run down. Had I known the place was in such disrepair I would have stayed somewhere else. My fiance is still having aches from sleeping on their bed. It is very close to the beach. The hotel itself is on a street that is a little scary looking if walking alone at night. There's an empty lot across the […] street and when all of the shops close it is dark/vacant on the block. Plus, there was a light out or maybe there wasn't a street light there at all. I refused to walk it with my fiance at night which prevented us from enjoying the after hours entertainment. During the day when the shops are open it is hard to get down the street with the store owners stopping you to try to get you into their shops. Random dogs roam the streets and walk up to you when you are trying to enjoy your meal. Overall, if you really want to enjoy your vacation and are not an "earthy" type or crunchy person then it is better to just stay at a resort. Truth. Read moreGenuine Hotels.com guest review
"A great first stop when arriving in the Yucatan!`"
This is the second time my wife and I have stayed here and the staff is always very friendly and accommodating...even when arriving late in the night during a nasty tropical rain storm! This has become a favorite launching point for our vacations in this area. Lots of great little shops and restaurants within easy walking distance, too.Genuine Hotels.com guest review
"Can't get closer to the beach."
A staff with your safety and comfort in mind and a view of the Caribbean that can't be matched, isn't this what we are looking for in a moderately-priced hotel? I have stayed here twice, and on each occasion, the atmosphere of the coast and the kindness of the personnel convince me it was a great idea. You have choices at the all-inclusive non-Mexico […] hotels, but if you want to BE in Mexico and enjoy nearby restaurants, fiestas, coffee shops, and convenience stores, and - OH - the beach. This hotel even has an on-site dive/snorkel service. Read moreGenuine Expedia guest review
"Great respite from "timeshare madness""
My husband and I finished off our last 3 nights of 10 in Riviera Maya with a return to our favorite down to earth little beach town, Puerto Morelos. We went from this huge monstrousity called the Grand Riviera Maya to this beautiful little beachfront motel with a crystal clear small pool and 3 steps down to the beach. The room was really big, but could […] have used a couple more chairs. The bed was clan and comfy, shower ran strong, and the people there were very kind. We did not receive any breakfast as was described (European plan) because the restaurant was closed which was just past the lobby of the hotel. Everything is in walking distance, so it wasn't really a big problem. The room was such a good price we didn't even mention it. The dive shop attached to the south end of the place on the first floor was wonderful, and we went snorkeling on the protected reef with a very experienced local. The whole stay was a little slice of heaven. We would come back again. Read moreGenuine Expedia guest review
"we wanted quiet and quiet is what we got."
Puerto Morelos seems to have the entire infrastructure needed for a tourist destination, however seems rather neglected and abandoned. The food wasn’t very good and there was no shade from the sun on beach. My husband and I only stopped in for a day and a night as we headed north having an early flight out of Cancun the next morning. Cancun proper is […] not our style with all the resorts and such, so we wanted quiet. And quiet is what we got. The hotel was quiet, clean and had great view of the ocean. My husband and I had a great romantic evening on the beach and over all we had a great time ;) Read moreGenuine Hotels.com guest review
"Everything You Need for a Great Price"
We both felt very pleased with Hotel Hacienda Morelos. It is well located at the beach just south of the main plaza, with a nice pool, and a beautiful view from the room. Our room was light and airy, and we liked its simplicity in the hot climate. Staff members were helpful and friendly. The price was great for a beachside hotel in the Yucatan. We would […] definitely stay here again. Read moreGenuine Expedia guest review
"The Place to Stay!!!"
We arrived late in the afternoon and were shown to our room. It was clean, and right on the beach... We will stay there again. As a matter of fact, Puerto Morelos is a very good jumping off place close to all other attractions at a fraction of the cost. Next time we will make it our base for touring other areas... It is close to the airport making it […] easy to get there the day one leaves.... If you want a 5 star place where you pay hundreds per day, this is not the place, but it sure beats those places if you want to travel economicly. Read moreGenuine Expedia guest review
"Ok for the money."
Great location- view overlooking the ocean. Had no hot water at night and again the next day. (To be fair, I didn't report it because I was in a hurry to leave, so they did not get the oppotunity to fix it.) For the money, it's a good hotel. I am sure they would correct the water situation.Genuine Expedia guest review
"centrally placed in the lovely little town and rea"
We arrived quite late and reception was very friendly. They unlocked gates for us to park inside. The room is full length, overlooking the pool and ocean. The beds were comfortable and the lighting was OK at night. Unfortunately 2 of the bulbs were burnt out and with them it would have been quite good.The place needs a little, not a lot, of maintenance […] and was certainly good value for the price we paid. We were off early to the airport so did not get a chance to check out the amenities, there will be a next time so we will do so then. Early in the morning, the same wonderful receptionist came and gave us a wakeup call as well as letting us drive out so early. Read moreGenuine Expedia guest review
Would stay again! Loved this place! Clean and quaint. Loved that the staff spoke English. The only difficult thing we had was finding the hotel upon our initial drive in to Merida. Too many one way streets. Great trip and a great stay for 3 nights. Thank You!Genuine Hotels.com guest review
"Could be the hotel to stay at in town"
The hotel staff were friendly. The hotel itself could use some updates. The bed was as if you we're sleeping on a cement slab, and I did try another room only to find the beds just as hard. Other than the beds, the hotel was a good stay for a one night stay, before moving to the elcid Very good internet, friendly staff, nice beach area, and swimming, […] pool was nice touch although small. It is sad somewhat as you can tell that with a few updates, and comfortable beds this hotel could really be the hotel to stay in the town area. Puerto Morelos itself is a great small town, very laid back and relaxing Read moreGenuine Expedia guest review
"To dive or eat in town ok,but lacking charm"
We checked in late as we had informed them we would. After a car shuffling due to lot overflow went up to the room. One party of two was given a queen as requested , the other party (us) of two was not. The overhead light in the room did not work, nor did the TV. Had to go to reception to get glasses (plastic) and another towel to augment the one bath […] towel provided. Also left a deposit for the key to the room safe. The staff was pleasant and helpful and the room was very clean. The setting is great, directly on a small beach. The property had no active restaurant or breakfast facilty. We were off for an early start and not much of anything in town was open at 7:30 am. The hotel reminded me of many dreary motels I've stayed in, but with a spectacular setting in an interesting town. Read moreGenuine Expedia guest review
"A very nice hotel in a quiet neighborhood."
We liked the hotel and the hotel garden and it was only a 10 minute walk to the city center.Genuine Hotels.com guest review
"A budget hotel"
This is a very nice choice for the traveler who is satisfied with cleanliness, a great view and a downtown location. There are not many other amenities. We just stayed one night at the end of our trip. I would stay here again.Genuine Expedia guest review
"Economy with an ocean view"
Staff was friendly but spoke very little english. Bed is very, very firm. These are basic rooms with a great view.Genuine Expedia guest review
"Great beach front"
Great access to the central square and restaurants, nice deck and pool with access to the beach. Quiet area, not fancy, but great for the price.Genuine Hotels.com guest review
"Low cost; great value hotel on waterfront"
Simple hotel room in fantastic location right on the beach and very close walking distince to restaurants and shops. Loved it!Genuine Expedia guest review
"Basic but central."
This is far from fancy but if you like a simple place, with fairly hands-off service, and relative quiet, it works. It's off the beaten path crowd-wise, but only a 5-minute walk from it, and the town square is a block away. if you want something more modern or with amenities, you should look elsewhere.Genuine Hotels.com guest review
The positive: the rooms are spacious and on the beach with a great view. The negative the: swimming pool has cold water and is too small. There is a diving store on the premises with a parade of customers all day long which makes the area just next to the first floor rooms very noisy with sometimes 20 or more people hanging out just outside one's window. […] The staff is stingy with towels and soap. My bathroom on the first floor was not vey clean. The safe works with a key instead of a combination. They do not serve breakfast. It is overpriced for what they offer. Read moreGenuine Expedia guest review
"Nice authentic local hotel."
We stayed here just for one night and it was nice. I enjoyed the town and the charm of not being in a "touristy" place. They did have my reservation wrong, had me for two nights instead of just one and stated that it was a problem with the internet booking agent. Be sure to check your resevation with the front desk on arrival. They were fine about honoring […] my Expedia reservation. Read moreGenuine Expedia guest review
"Hotel with wonderful location"
I would return to this hotel and recommend it to others.Genuine Expedia guest review
"Location, location, location!"
This was wonderful...the best in the western part of Yucatan, north of Tulum. Close enough to the airport but not in the Vegas type hotel zones. Right on the beach, can't beat it and the price is simply amazing. Staff was helpful and accommodating (heated water for tea when we arrived late, allowed a late checkout and early check in, stayed here after […] and before airport). Quaint town with all you could want to eat, drink and buy in Mexico (loved the Vegan taco restaurant a few blocks away and the seafood restaurant 2 doors over). Read moreGenuine Hotels.com guest review
"Close-in, economy hotel"
This is an economy hotel .. very convenient (one block) to the central plaza at the port of Puerto Morelos. Sits right on the beach. Rooms were clean; beds were comfortable but it is nothing special. No shallow end in pool for small children. This is a sleepy little fishing town with big plans for its future. The hotel matches the current ambience of […] the area. Great fresh seafood in many family owned restaurants. Read moreGenuine Expedia guest review
"simple and quiet hotel for couples on a budget."
Sweet quaint motel right on the ocean. Great location for town square and walks to resturants and beach activities. Sheets and bedding were lacking comfort and mattress was old.but i would stay again.Genuine Expedia guest review
clean quiet safe quiet no need for a car every thing you need within a 10 minute walk--most 5 minutes or less QUIET RELAXING PLACE if you are low maintenance you will love it place is for sale--hope it stays the same--right on the beachGenuine Hotels.com guest review
"Nice and inexpensive hotel."
We came for my friend's wedding. The hotel was inexpensive but very clean and pleasant. The room was spacious and comfortable. The service is not very good. We had some issue with the safe and the lady at the reception was not very interested in helping us out and was on her cell phone during the whole" safe conversation". One of the windows in the […] room did not lock so we had to carry all of our money with us at all times but the area appears very safe and I really do not think that theft is a high possibility. The location was phenomenal- just in the middle of town, close to all the restaurants and beautiful port I would definately stay there again. Probably not the best place for family vacation- go to "all inclusive" for that.. Read moreGenuine Hotels.com guest review
Hotel very nice and located close to town and right on the the water. Room was very spacious and quiet.Genuine Expedia guest review
"Clean simple rooms, pleasant staff"
The rooms are simple and clean and the showers were nice. Some friends and I stayed here at the beginning and end of a vacation. The first night we sat on the balcony and listened to the rain and watched the boats in the water. It was very relaxing. On the tail end of our trip, we stayed here before returning to Cancun to catch an early flight. This […] time there was a wedding reception that kept us up until 3am. There was a pretty good band so it didn't bother me (Achy Breaky Heart in Spanish was hilarious and amusing to me!), but a couple of the others were upset. If you have to make sure that you will have a quiet, completely restful night, you may want to check with the staff to ensure there are no celebrations on the night of your stay. There is a nice pool on the property to sit and relax by if you wish. Read moreGenuine Expedia guest review
"Hotel Hacienda Morelos"
Our stay att the Hotel Hacienda Morelos was overall good. The lady who was the cook gave us cups for morning coffee that we brought and gave us hot water. The maid was prompt with clean towels and making the bed. The air conditioner worked and the view is fantastic. The location is great.You are right on the beach so you get to sea the boat activity […] and close enough to the town square, which is where all the action is.We attended a dance festival at the town square which was interesting. I would definetly stay there agina. The only downside I would say is there is not small refrig or coffee maker but we got over that. Go stay at this hotel and town. It is a great experience. Read moreGenuine Hotels.com guest review
Very nice quiet hotel right on the water with access to the whole village, restaurants, snorkeling services, and shops. just park your car because you can walk everywhere you need to go in a minute, day or night. You can feel very safe in Puerto Morales, it is peaceful with reasonable prices all around, good restaurants, and the rowdy party types somewhere […] far away from there. If your are loking for fancy-smancy all inclusive hotels with mint on the pillow and the oragami towels folded into little ponies and swans you wont find that here, just peace and quiet, a breeze and the sound of the ocean. Showers are hot, breakfast is available and it is good. I have been to many hotels in Yucatan and highly reccomend this one! Read moreGenuine Hotels.com guest review
Hotel not well maintained; front door warped, no fans in room and AC noisy; guests on Saturday night low end drunks playing bad southern rock on a boom box on the hotel Patio. noise unavoidable. Like being in Little Rock involuntarily.Genuine Hotels.com guest review
Great location with very nice staff. Running water was hit or miss, and plumbing problems were persistent.Genuine Hotels.com guest review
"Hotel Hacienda Morelos"
You will love this hotel. It's a minute walk to Puerto Morelos town square and the good in Puerto Morelos is amazing and the people are extremely warm and welcoming. We will always stay there if we take a trip to the Cancun area.Genuine Hotels.com guest review
"No luxury, but we would stay there again."
For the money, this is an okay hotel. The location is the one of the best features because not only are you right on the beach, but a short way from good restaurants, coffee, and shopping. The front desk staff person and one waiter spoke English, but no one else. Sometimes the towels where soft and other times hard, but there was always hot water for […] showers and the room was clean. The exterior is a bit run down, but the interior has seen some improvements. The restaurant only serves breakfast, but it is very affordable and the coffee and fresh fruit was wonderful and inexpensive. Read moreGenuine Expedia guest review
the hotel did not include breakfast as advertised. we were to this is a hotels.com/expedia mistake. location wonderful for a low key laid back vacation. everything is within a short walk & numorous small good restaurants.Genuine Hotels.com guest review
This hotel is in a great location--on the beach, and right in town. The staff is helpful and friendly. There is great internet connectivity in the lobby. The shower had good water pressure, and the room was clean. My only complaint is that the beds are very hard, and the pillows very lumpy. I would stay again--but bring my own pillows.Genuine Hotels.com guest review
"Nicer places to stay"
The only reason we booked the room was for a bed to sleep on,but that being the case the bed was like laying on bedrock and the pillows not much better.Staff only speaks spanish so the communication gap if you don't speak the language is hard to overcome.Genuine Expedia guest review
"Simple hotel with amazing view!!"
I've stayed here a few times and love the amazing ocean-facing view. It has a nice little pool, and is good value for the money. The front desk people could be a little more friendly and welcoming though. Dropping off the keys, I was met with surliness. But despite that, I would go back. So nice to fall asleep with the sound of ocean.Genuine Expedia guest review
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