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Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen

4.5 stars
5a Avenida esq. calle 112 Lote 2, Playa del Carmen, QROO, 77719, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
The hotel will be renovating from 19 May 2015 to 25 May 2015 (completion date subject to change). The following areas are affected:
  • Exterior
  • Tennis courts

Every effort will be made to minimize noise and disturbance.

Playa del Carmen beachfront resort with 10 restaurants, spa

  • Free buffet breakfast, free WiFi, and free parking

Main amenities

  • 512 guestrooms
  • On the beach
  • 10 restaurants and 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Rooftop terrace
  • Health club
  • 24-hour business center
  • Theme park shuttle
  • In-room childcare
  • 24-hour front desk
  • Coffee/tea in the lobby

What’s around

  • On the beach
  • Guadalupe Church (0.8 mi / 1.3 km)
  • Coco Beach (1.3 mi / 2.1 km)
  • Mamitas Beach Club (1.7 mi / 2.7 km)
  • Quinta Alegria (1.7 mi / 2.8 km)
  • Gran Coral Golf (1.7 mi / 2.8 km)
Excellent4.5 / 5
  • The restaurants were excellent -- food was surprisingly good for an "all inclusive"…May 20, 2015
  • great time. friendly attentive staff. Excellent meals and servers were knowledgable about…Apr 29, 2015
See all 319 Hotels.com reviews
From 3,420 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $440
  • Paradisus Junior Suite Swim Up
  • Paradisus Junior Suite
  • One Bed Master Ste Ocean View
  • One Bedroom Master Suite
  • Two Bedroom Master Suite
  • Paradisus Junior Suite Ocean View
  • Family Concierge Junior Suite Ocean View
  • Family Concierge Junior Suite
  • One Bedroom Suite
  • One Bedroom Master Suite Swim Up
  • One Bedroom Suite Swim Up
  • One Bedroom Suite Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 512 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare

  • Children's club

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

  • Accessible parking

Offsite

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Paradisus Esmeralda
  • Paradisus Esmeralda All Inclusive
  • Paradisus Playa del Carmen La Esmeralda
  • Paradisus Playa del Carmen La Esmeralda All Inclusive
  • Paradisus Playa Del Carmen
  • Paradisus Playa Del Carmen Esmeralda
  • La Esmeralda Mexico

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • Free buffet breakfast daily
  • 10 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in the lobby
Things to do
  • Number of outdoor pools - 5
  • Children's pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach/pool umbrellas
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 14
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 8
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
  • Television in lobby
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included

Spa

YHI Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

BANA - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

VENTO - Overlooking the garden, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

MOLE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

NAOS - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

GABI CLUB - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen’s small print

Also known as

  • Paradisus Esmeralda
  • Paradisus Esmeralda All Inclusive
  • Paradisus Playa del Carmen La Esmeralda
  • Paradisus Playa del Carmen La Esmeralda All Inclusive
  • Paradisus Playa Del Carmen
  • Paradisus Playa Del Carmen Esmeralda
  • La Esmeralda Mexico

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen

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