All hotels in Boracay Island, Philippines
1 room, 2 adults
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4.1 / 5Excellent

Score breakdown (from 221 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    3.8
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4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
Staff are fantastic, great place to stay! Only one issue....Wifi is not that good.
Genuine Venere guest review
Other trip Mar 31, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great place if you want 5 star western style accommodations. Swim up lagoon room was awesome. WiFi sucks, but that's true pretty much everywhere on Boracay..
Genuine Expedia guest review
Other trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Good Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a good travel to my family.
Genuine Hotels.com guest review
4 night family trip Feb 6, 2015
Won Gak
US
5.0 / 5Outstanding
"Boracay Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome, swimming pool beautiful and food tasted delicious. Staff very nice and friendly.
Genuine Hotels.com guest review
3 night family trip Feb 3, 2015
Lorraine
US
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic room. Huge bathtub and shower. Great newly decorated room. Fantastic free breakfast buffet. Staff is very courteous and prompt room service
Genuine Hotels.com guest review
4 night trip with friends Jan 26, 2015
joseph d
US
4.0 / 5Excellent
"Top notch experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great room... corner, access to pool. Room was always cleened promptly whether we slept in or out for breakfst early... use the DND or please clean now. Free breakfast was great, remember is till 10 am. Pinoys are hard working peeps. They deserve tips and tips will go a long way there. The shuttke to beach was easy... a 10 minute wait at most. If you can't have fun at borocay you are a snob or lack a heart beat.
Genuine Expedia guest review
Other trip Jan 24, 2015
Newlyweds
US
5.0 / 5Outstanding
"Felt like I was with family!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff here is so friendly! They are always smiling and truly care. They take the time to get to know you and treat you like family if you give them the chance. Beautiful hotel. Don't let the surrounding area appearance discourage you. The area is very safe. Security is friendly but thorough. Location is nice because you get to avoid all the fuss at the busy beach but still get to benefit the private use of the reserved space on the beach. I would and will go back to this hotel any day. I would honestly go back just for the staff there!
Genuine Hotels.com guest review
6 night romance trip Dec 17, 2014
Spencer
US
4.0 / 5Excellent
"Henann paradise!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
We went to Boracay on a whim and we chose this hotel for their pool photos. We were not disappointed! The entrance to the hotel was offset flanked by stone waterfall sculptures. We walked in and were greeted by multiple staff members. Our bags were handled by a porter and we were given ice cold apple juice at the desk! We were escorted to our room where we were able to walk onto our balcony overlooking a secluded pool area. The pools throughout the resort are tiled with cobalt blue tiles and an infinity edge. Many of the rooms on the first floor flank the pool directly so you can walk straight off your balcony into the water. The pool also has a swim-up bar so you don't have to leave the water to get a drink! The service in every area was impeccable. The continental breakfast was delicious with many different hot and cold choices. The shuttle service back to the airport in Caticlan took us back to the port and allowed us to bypass the long lines by putting us on a private boat! The entire experience was wonderful. We recommend this hotel without hesitation!
Genuine Hotels.com guest review
2 night romance trip Dec 28, 2014
Rebecca
US
3.0 / 5Good
"Great for families"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice pool and rooms. Close enough to restaurants. Breakfast buffet had lots of choices. Would recommend to families.
Genuine Hotels.com guest review
3 night trip Jan 3, 2014
A Traveler
US
2.0 / 5Fair
"Fails to Meet Western Standards"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Corporate cattle operation. Fails to meet American or European standards for price of accommodation. Not luxurious at all. Run by ethnic Chinese businessman who exploits his Philippino labor. Crummy rooms and lousy food for US150.00 per night. Not worth the price.
Genuine Expedia guest review
Other trip Oct 30, 2013
A Traveler
US
3.0 / 5Good
"A little to far our from the beach to a romantic p"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The lobby and pool area are nice, but the rooms on the higher floors are not more than a room with a pool view. The location is a little of the center (still walking distance), but I would recommend staying at the other regency hotel directly at the beach as it has a better location, and also better service and restaurants.
Genuine Hotels.com guest review
2 night romance trip Sep 20, 2013
A Traveler
US
4.0 / 5Excellent
"I like REGENCY LAGOON RESORT"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room is very clean,and service so well,hotel amenities is new,very beautiful.I very like REGENCY LAGOON RESORT. but,Unfortunately,it's so far away from the beach.
Genuine Hotels.com guest review
2 night trip Jul 10, 2013
A Traveler
US
5.0 / 5Outstanding
"staff went beyond the call of duty"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
very happy i chose this resort. everyone aimed to please. i will definitely stay here again.
Genuine Hotels.com guest review
2 night family trip Jul 12, 2013
Cecilia S
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Superb stay in Henann Lagoon Resort"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Beds were firm amd good. Family room is sufficient for 5 pax. Hotel breakfast has good spread. Wifi at lobby works well. Front desk and staff were most polite and helpful. Loved the shuttle bus to the beach and was able to use the beach deck chairs in Boracay Regency hotel for free as both hotels are related. Loved the Kalibo airport transfer booked with Henann Lagoon Resort ... Seamless and very convenient. D'Talipapa market was just behind hotel and that made it very convenient to get our fabulous seafood meals.
Genuine Hotels.com guest review
5 night family trip Jun 19, 2015
A Traveler
SG
5.0 / 5Outstanding
"no complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
breakfast was great and different everyday. room and sheets were clean. only problem was the aircon in our room dripped on one of the night but it was fixed immediately the next morning. pool was great too
Genuine Hotels.com guest review
3 night family trip Jun 3, 2015
Francis V
SG
4.0 / 5Excellent
"Pool access room"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was a bit dusty, sofa linen looks old, staff very helpful but expecting you to tip them very much. Overall stay is ok.
Genuine Hotels.com guest review
5 night romance trip May 31, 2015
Yee Hann
GB
3.0 / 5Good
"Below my expectation"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Check in procedure was neither efficient nor friendly. This hotel lacks efficieny and hospitality in general. I can not forget the smileless and businesslike female receptionist who has French boy name. Yet, room condition and breakfast were o.k. Anyway, I will not consider this place for my next visit to Boracay.
Genuine Hotels.com guest review
2 night family trip Jun 5, 2015
A Traveler
AS
5.0 / 5Outstanding
"Beautiful relaxing resort with a beautiful pool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We really enjoyed this hotel. Such a beautiful pool, and very relaxing place. We stayed in a direct pool access room, and I would highly recommend to spend a little extra cash to do that. The experience is just incredible. We ate lunch each day either on our private pool terrace or at the swim-up bar. The only down-side is the resort is not really beach-front, however the hotel does provide free golf-cart shuttle down to the beach. We never waited more than 3-4 minutes for that so it was really easy to use.
Genuine Hotels.com guest review
2 night romance trip Apr 15, 2015
Mark
PH
3.0 / 5Good
"Noisy but nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
Great hotel in terms of the pool, facilities, staff etc but the road noise is intense, the roosters next door start crowing at 4:30am, the doors are paper thin, so you'll hear everything going past your room. Breakfast was great and the staff were always helpful.
Genuine Hotels.com guest review
3 night family trip Apr 3, 2015
Stuart
SG
3.0 / 5Good
"Overall good but think twice on booking this hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Our stay was good overall, though I would advise thinking twice prior to booking this hotel. Didn't manage to sleep till 1am, because the air conditioning in my room was spolit and maintenance need to fix it. In the end, changed us to another room, which is different from our reservation, and where the safe is missing from the replacement room. We were extremely annoyed, unhappy and tired at that point. Hotel should have done basic check to make sure that AC is working before allowing guests to check in. Breakfast area does not have enough tables to fit all its guests. We had to wait for our table every morning. The few things that we were pleased with - Hotel is not located near the bench, though free frequent shuttle service is provided from hotel to the bench, so that's good. Room is beautiful as we expected.
Genuine Hotels.com guest review
3 night trip with friends Feb 22, 2015
A Traveler
NZ
2.0 / 5Fair
"Not great"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Well this place is not beach front and on the main road, there are shuttles that take you to the sister hotel with a beach but if your in boracay you want to be staying beachfront and there are many hotels that offer this to you. In Boracay everywhere you go there is free internet but this place want to charge you for in room Internet and give you free internet in the lobby. I found this very disappointing. For breakfast you better go out as I found the food below standard and food in bora a isn't particularly great. There are lots of construction going on in this hotel so expect some noise and not a pretty view.
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
A Traveler
GB
4.0 / 5Excellent
"Near perfect hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel location is just a 10 min walking distance from the beach. Wet market is just behind the hotel. Overall, the hotel was close to perfect except for the wifi inside the room which was having quite poor signal.
Genuine Hotels.com guest review
5 night romance trip Feb 10, 2015
Muhammad Haadii Nuurullah
SG
5.0 / 5Outstanding
"No regret for staying at this hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It has a huge pool and very spacious room. We are even allowed to use the facility at Regency Boracay (located at beachfront) with is under the same group. No complain so far. We had a great stay at Hennan Lagoon for our 5D 4N trip.
Genuine Hotels.com guest review
4 night romance trip Jan 31, 2015
Low
AS
5.0 / 5Outstanding
"Nice hotel,lots of food at breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Overall experience good except the checking in process,waited for. A long time.
Genuine Expedia guest review
Other trip Feb 4, 2015
noel
PH
4.0 / 5Excellent
"4 stars hotel situated near beach and fun"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is quite new and looking very good. Situated near to the beach with complimentary buggy ride to the beach area which takes around 5 mins. The breakfast is good and the hospitality is the best. Very cheerful and helpful staffs. The room we stayed is good but a little bit on the downside because our is on the 3rd floor and there is a big tree blocking our view from the balcony to the nice swimming pool. Overall, i would give it a 4 star
Genuine Expedia guest review
Other trip Jan 12, 2015
James
MY
4.0 / 5Excellent
"Great Hotel with nice pool."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Buggy service to beach is great and fast. Friendly staffs.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
A Traveler
SG
5.0 / 5Outstanding
"It was a nice hotel except from staff"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel facilities and the accommodation are nice and could be at par with some of the hotels abroad. However the staff should be re-trained and re-oriented on how to deal with gueats most especially Filipino guests. I have experienced discrination in the hotel and it was not a good experience. May I mention though that I have received a gesture of apology, a platter of fruits, from the manager. Thanks for that.
Genuine Expedia guest review
Other trip Jan 6, 2015
thelma
PH
5.0 / 5Outstanding
"amazing experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We enjoyed it so much. Will definetley come back here.
Genuine Hotels.com guest review
3 night romance trip Dec 4, 2014
Nelson
PH
4.0 / 5Excellent
"Close to seafood market"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great pool and friendly staff; however it can get noisy and lack of choice in food.
Genuine Expedia guest review
Other trip Nov 25, 2014
Mr. Bear
AU
5.0 / 5Outstanding
"Lovely relaxing place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Henann Lagoon was a lovely, relaxing place to stay with my 12 year old daughter. The staff were always pleasant and helpful-giving advice about trips and fares. I liked the location away from the beach because it gave a sense of being part of the town of Boracay while still having quick easy access to the beach-only a 3-5 mintue walk or you can get a shuttle to the sister resort the Regency. It was good to be able to use the Regency beach lounges and to feel your belongings were secure while you were swimming in the beautiful waters of White Beach. Our room overlooking the pool was very comfortable.
Genuine Expedia guest review
Other trip Nov 4, 2014
Anne
AU
5.0 / 5Outstanding
"Not on beach but fantastic pool."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Every comfort here. Shuttle to beach very convenient. Great breakfast!
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
PH
5.0 / 5Outstanding
"Good resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place for its price. Breakfast was descent and pool was nice. Beach is only 5 minutes by walking.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
JW
AS
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Overall the property was good. Nice big pool, rooms are clean (and basic) and service is great. We stayed in a pool access room which was nice. Free internet access was available at the front lobby which wasnt bad. I guess Im just lazy and expect it available in the room. Breakfast is good with a variety of choices. Location is debatable. There is a free shuttle that will take you to the beach which takes about 1 minute to get to, however the overall location of the hotel is so so. In hindsight, I would have preferred to be on a beach front. Id give the hotel an overall 3.5/5.
Genuine Expedia guest review
Other trip Jun 26, 2014
A Traveler
AU
4.0 / 5Excellent
"Excellent customer service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We really enjoyed the amenities. Grand room is a must for honeymooners. Pool is clean and huge. You can even drink your favorite cocktails in their bar in pool area. Food is ok with variation. But I must say, we love how they treat their customers. Looking forward for the opening of their hotel in Bohol.
Genuine Expedia guest review
Other trip Jun 12, 2014
joansahw
PH
3.0 / 5Good
"Clean and noisy hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel overall but had terrible terrible sound proofing. The doors along the corridor were slamming non-stop (really loud) in the middle of the nights and you could hear the person above your floor moving chairs and creating all sort of noise. Really terrible in terms of sound proofing and overall room comfort. The walk to the beach was not great too because all the roads leading to the beach were flooded and muddy. You can expect your legs to be covered with mud as you walk. No proper road was laid connecting to the beach. The hotel however had great facilities, great pool and pleasant staff.
Genuine Expedia guest review
Other trip Feb 14, 2014
Eric
SG
5.0 / 5Outstanding
"most enjoyable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We brought our child along on our vacation and we all loved the huge pool. We spent hours swimming. Breakfast was good and the staff was fantastic. We would love to go back.
Genuine Hotels.com guest review
2 night trip Feb 7, 2014
A Traveler
PH
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything is perfect and service is the best among the 4hotels we booked. The best!!!! Thank you Regency Lagoon
Genuine Expedia guest review
Other trip Oct 11, 2013
irene
PH
3.0 / 5Good
"Quite a modern but a little bit noisy."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was quite a bit modern interior, amenity's good quality. but I don't recommend someone who wants to take a rest in a calm place and see the good sea view. there was no view from all direction of the room. just inside pool you could see.
Genuine Hotels.com guest review
1 night trip Jul 28, 2013
boraman
AS
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My hotel room with a balcony that overlooks the swimming pool lagoon is the saving grace of my trip to Boracay. The beach front is crowded with restaurant and event tents. I don't see any stretch of white sand anymore! I appreciate the free shuttle service to Boracay Regency which has a beach front but I love going home to my room at Regency Lagoon. The aircon was strong, the breakfast buffet was not great but provided a lot of options. Service was superb!
Genuine Hotels.com guest review
2 night trip Apr 10, 2013
A Traveler
PH
5.0 / 5Outstanding
"Salamat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great for families and singles !! A safe relaxing stay where all the staff are fantastic.. Awesome breakfast buffet for all tastes. Recomend to all going to Cebu
Genuine Expedia guest review
Other trip Nov 6, 2012
A Traveler
AU
5.0 / 5Outstanding
"very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very comfortable, very nice hotel, there is a very big, nice swimming pool
Genuine Hotels.com guest review
2 night trip Jul 21, 2012
lilian
SG

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"자유여행객에는 이동하기 편한 위치"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
총 여행일 6일중 3박을 풀억세스에서 묶었다. 단점부터 아침잠이 없어 매번 아침6시에는 일어나며 풀장 상태를 확인하였는데. 과연 이곳에는 수질관리를 하는가 의심이 들정도였다. 아침마다 직원이 나와서 풀장에 있는 부유물을 청소하는데 밤시간이나 새벽시간에 물 정화작업하는걸 못봤다. 2. VIP 라운지에서 물건을 분실했었는데 호텔측 대처가 너무했다. 결국 몇번을 묻고 물어서 라운지에서 찾을수 있었다 무책임하다. 3. 책임감이 없다. 4. 한국인이 많고 그다음으론 깨나 시끄러운 중국인들때문에 눈살찌푸리는일도 있었다 장점. 1. 우리같은 자유여행객에게는 좋은 위치다. 2스테이션 바로 중간에 머물러있어서 어디를 이동하던 최적의 장소였다. 디몰, 비치, 마사지샵등등 이동하기 최적의 장소였다. 2. 전체적으로 가격대비 룸컨디션이 괜찮았다. 클리닝서비스도 꼼꼼히 잘해줬고 침대밑 바닥에도 먼지가 없었으며, 습한날씨임에도 불구하고 곰팡이나 먼지가 없었다. 3. 한국채널이 나온다 유일하게 MBC 하나밖에 안나오지만 그래도 쏠쏠했다. 4. 와이파이 차지가 붙지않는다. 프리와이파이 사용가능 인터넷 접속 속도도 좋았고 괜찮았다.
Genuine Hotels.com guest review
3 night trip Jun 30, 2015
A Traveler
KR
4.0 / 5Excellent
"還不錯"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
飯店房間還可以,設施完善。地點鄰近S2海灘,走路約5-10分鐘可抵達S2中心地帶。離DMALL有一小段距離,建議搭車。
Genuine Hotels.com guest review
4 night trip with friends Jun 25, 2015
Chi-Chen
TW
1.0 / 5Poor
"최악... 닭 좀 잡아라."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
새벽 3시부터 닭이 어찌나 울던지.. 운다기보다 절규에 가깝다 도저히 잘수없어서 방을 바꿔달라고 하여 짐을 싸고 다른방을 배정받았지만 다음날 예약된 방이니 또 방을 옮기라고.. ㅡㅡ 2박 3일동안 3번의 이동 이쯤되니 가든에서의 3박이 그리워질 정도.. ㅋㅋ 비치 접근성이나 위치 서비스 청결도 조식 등등 무엇하나도 가든보다 좋은게 없었다.
Genuine Hotels.com guest review
2 night trip with friends Jun 11, 2015
Seah
KR
3.0 / 5Good
"생각만큼, 평가만큼의 기대는 금물!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
비교적 최근에 생겼다고는 하지만 많이 낡은느낌입니다. 프리미어 풀 억세스 룸에 묵었는데요 풀장에 왔다갔다는 편하지만 낮시간,밤시간 할것 없이 풀장에서 떠드는 소음이 생각보다 컸구요.(하지만 이 경우는 제가 간 시기에 유난히 떠드는 다른 여행객들을 만나 그런것이라고 생각하겠습니다) 풀억세스룸의 특성상 프라이빗함은 없어요 생각보다 불편했습니다. 또한 에어컨을 틀어놔도 좀 습한 느낌이 있어요 그리고 조식 먹기가 불편합니다. 협소하고 메뉴도 별로 없고 동남아의 특징인 열대과일 종류도 별로 없고 생각보다 먹을게 없어요.
Genuine Hotels.com guest review
3 night family trip Jun 6, 2015
tae hee
KR
5.0 / 5Outstanding
"라군 추천합ㄴ다."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
도중에 TV가 안되는 일이 있었는데, 직원들의 빠른조치가 맘에 들었음
Genuine Hotels.com guest review
3 night romance trip Jun 19, 2015
A Traveler
KR
1.0 / 5Poor
"고객 이해도 제로"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
고객사정에 대해 전혀 신경써주지 않고, 이기적인 처리.
Genuine Hotels.com guest review
3 night family trip Jun 14, 2015
A Traveler
KR
4.0 / 5Excellent
"시설과 지리적요건은 좋고 그외에는 그닥"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
결제하기전 바우처에는 분명 디럭스룸까지 가운이 지급되는거로 써있는데 없어서 프론트에물어봣더니 원래안주는거라고 말하더라고요 닷컴에서는 정정해주세요 있는거노알고갔다가 놀랐고요 삼박을머물렀는데 서비스가 그닥좋은편이 아닙니다 어떤분은 풀억세스로 바꿔주었다는데 저희는 일박에 팔만원돈을 부르시더라고요 비교금액을 알고가서인지 저희가 젊은연령대라서 장난치시는지 불쾌했고요 심지어 전날방이남았는걸 알고있는데 방이없다면서 체크인을 일찍안해줍니다 두시에갔는데 한시간뒤에오라고 하더라고요 수압이 좋은편은아닙니다 샤워물도 찬물을틀어도 좋은편은아니고 가장 안좋았던거는 청소해달라고 해두고 팁까지 두고갔는데도 샤워실에는 머리카락이 그대로고 물품도 제대로 안채워져있더라고요 팁을안주고나온것도아니고 두고나왔는데도 저정도인거면 정말불쾌했습니다.하루만이런게 아니라 삼박사일 내내말이죠 그외에 지리적요건이나 벌레가생각보다안나오고 방자체가 좁지않고 수영장도 그리차갑지않았는데 그것만좋았지 그외에는 별로네요
Genuine Hotels.com guest review
3 night romance trip Jun 15, 2015
dooree
KR
5.0 / 5Outstanding
"최고의 직원들 ~~"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
라군 리조트 굉장히 만족했고 즐거웠습니다 항상 웃으며 인사하는 직원들~~ 깨끗한 시설 다음에 보라카이를가면 꼭~~다시 이용할겁니다^^
Genuine Hotels.com guest review
5 night romance trip May 31, 2015
minkyu
KR
5.0 / 5Outstanding
"전체적으로 좋았습니다."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
전체적으로 좋았습니다. 해변과의 거리는좀있지만 호텔에서 제공하는 차량을 타고 다니면 괜찮겠더라구요. 전 걸어다녔습니다.
Genuine Hotels.com guest review
4 night romance trip Jun 1, 2015
DONG-HOON
KR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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