It was a good travel to my family.Genuine Hotels.com guest review
Awesome, swimming pool beautiful and food tasted delicious. Staff very nice and friendly.Genuine Hotels.com guest review
Fantastic room. Huge bathtub and shower. Great newly decorated room. Fantastic free breakfast buffet. Staff is very courteous and prompt room serviceGenuine Hotels.com guest review
"Felt like I was with family!"
The staff here is so friendly! They are always smiling and truly care. They take the time to get to know you and treat you like family if you give them the chance. Beautiful hotel. Don't let the surrounding area appearance discourage you. The area is very safe. Security is friendly but thorough. Location is nice because you get to avoid all the fuss […] at the busy beach but still get to benefit the private use of the reserved space on the beach. I would and will go back to this hotel any day. I would honestly go back just for the staff there! Read moreGenuine Hotels.com guest review
We went to Boracay on a whim and we chose this hotel for their pool photos. We were not disappointed! The entrance to the hotel was offset flanked by stone waterfall sculptures. We walked in and were greeted by multiple staff members. Our bags were handled by a porter and we were given ice cold apple juice at the desk! We were escorted to our room where […] we were able to walk onto our balcony overlooking a secluded pool area. The pools throughout the resort are tiled with cobalt blue tiles and an infinity edge. Many of the rooms on the first floor flank the pool directly so you can walk straight off your balcony into the water. The pool also has a swim-up bar so you don't have to leave the water to get a drink! The service in every area was impeccable. The continental breakfast was delicious with many different hot and cold choices. The shuttle service back to the airport in Caticlan took us back to the port and allowed us to bypass the long lines by putting us on a private boat! The entire experience was wonderful. We recommend this hotel without hesitation! Read moreGenuine Hotels.com guest review
"Great for families"
Nice pool and rooms. Close enough to restaurants. Breakfast buffet had lots of choices. Would recommend to families.Genuine Hotels.com guest review
"Fails to Meet Western Standards"
Corporate cattle operation. Fails to meet American or European standards for price of accommodation. Not luxurious at all. Run by ethnic Chinese businessman who exploits his Philippino labor. Crummy rooms and lousy food for US150.00 per night. Not worth the price.Genuine Expedia guest review
"A little to far our from the beach to a romantic p"
The lobby and pool area are nice, but the rooms on the higher floors are not more than a room with a pool view. The location is a little of the center (still walking distance), but I would recommend staying at the other regency hotel directly at the beach as it has a better location, and also better service and restaurants.Genuine Hotels.com guest review
"I like REGENCY LAGOON RESORT"
The room is very clean,and service so well,hotel amenities is new,very beautiful.I very like REGENCY LAGOON RESORT. but,Unfortunately,it's so far away from the beach.Genuine Hotels.com guest review
"staff went beyond the call of duty"
very happy i chose this resort. everyone aimed to please. i will definitely stay here again.Genuine Hotels.com guest review
Well this place is not beach front and on the main road, there are shuttles that take you to the sister hotel with a beach but if your in boracay you want to be staying beachfront and there are many hotels that offer this to you. In Boracay everywhere you go there is free internet but this place want to charge you for in room Internet and give you […] free internet in the lobby. I found this very disappointing. For breakfast you better go out as I found the food below standard and food in bora a isn't particularly great. There are lots of construction going on in this hotel so expect some noise and not a pretty view. Read moreGenuine Hotels.com guest review
"Near perfect hotel."
Hotel location is just a 10 min walking distance from the beach. Wet market is just behind the hotel. Overall, the hotel was close to perfect except for the wifi inside the room which was having quite poor signal.Genuine Hotels.com guest review
"Great Hotel with nice pool."
Buggy service to beach is great and fast. Friendly staffs.Genuine Hotels.com guest review
We enjoyed it so much. Will definetley come back here.Genuine Hotels.com guest review
"Close to seafood market"
Great pool and friendly staff; however it can get noisy and lack of choice in food.Genuine Expedia guest review
"Lovely relaxing place to stay"
Henann Lagoon was a lovely, relaxing place to stay with my 12 year old daughter. The staff were always pleasant and helpful-giving advice about trips and fares. I liked the location away from the beach because it gave a sense of being part of the town of Boracay while still having quick easy access to the beach-only a 3-5 mintue walk or you can get […] a shuttle to the sister resort the Regency. It was good to be able to use the Regency beach lounges and to feel your belongings were secure while you were swimming in the beautiful waters of White Beach. Our room overlooking the pool was very comfortable. Read moreGenuine Expedia guest review
"Not on beach but fantastic pool."
Every comfort here. Shuttle to beach very convenient. Great breakfast!Genuine Expedia guest review
Overall the property was good. Nice big pool, rooms are clean (and basic) and service is great. We stayed in a pool access room which was nice. Free internet access was available at the front lobby which wasnt bad. I guess Im just lazy and expect it available in the room. Breakfast is good with a variety of choices. Location is debatable. There is a […] free shuttle that will take you to the beach which takes about 1 minute to get to, however the overall location of the hotel is so so. In hindsight, I would have preferred to be on a beach front. Id give the hotel an overall 3.5/5. Read moreGenuine Expedia guest review
"Excellent customer service!"
We really enjoyed the amenities. Grand room is a must for honeymooners. Pool is clean and huge. You can even drink your favorite cocktails in their bar in pool area. Food is ok with variation. But I must say, we love how they treat their customers. Looking forward for the opening of their hotel in Bohol.Genuine Expedia guest review
"Clean and noisy hotel"
Great hotel overall but had terrible terrible sound proofing. The doors along the corridor were slamming non-stop (really loud) in the middle of the nights and you could hear the person above your floor moving chairs and creating all sort of noise. Really terrible in terms of sound proofing and overall room comfort. The walk to the beach was not great […] too because all the roads leading to the beach were flooded and muddy. You can expect your legs to be covered with mud as you walk. No proper road was laid connecting to the beach. The hotel however had great facilities, great pool and pleasant staff. Read moreGenuine Expedia guest review
"most enjoyable stay"
We brought our child along on our vacation and we all loved the huge pool. We spent hours swimming. Breakfast was good and the staff was fantastic. We would love to go back.Genuine Hotels.com guest review
Everything is perfect and service is the best among the 4hotels we booked. The best!!!! Thank you Regency LagoonGenuine Expedia guest review
My hotel room with a balcony that overlooks the swimming pool lagoon is the saving grace of my trip to Boracay. The beach front is crowded with restaurant and event tents. I don't see any stretch of white sand anymore! I appreciate the free shuttle service to Boracay Regency which has a beach front but I love going home to my room at Regency Lagoon. […] The aircon was strong, the breakfast buffet was not great but provided a lot of options. Service was superb! Read moreGenuine Hotels.com guest review
Great for families and singles !! A safe relaxing stay where all the staff are fantastic.. Awesome breakfast buffet for all tastes. Recomend to all going to CebuGenuine Expedia guest review
"very nice hotel"
very comfortable, very nice hotel, there is a very big, nice swimming poolGenuine Hotels.com guest review
"아름다운 라군을 가진 라군리조트"
6박을 보냈었습니다~ 아름다운 라군을 가진 리조트였습니다. 풀억세스룸이였는데, 2월 이라 그런지 수영장 수온이 좀 낮더군요. 수영하긴 좀 무리였습니다. 그외엔 만족합니다~Genuine Hotels.com guest review
"Not going back."
I will probably not make another reservation to this hotel in the future. The room was okay and the pool was great, but the service in this hotel was the worst I have every experienced. Hotel staff hardly smiled, and never greeted the guests. I always had to say hello first, and they were suprised when I said hi. Breakfast is horrible. Food is cold, […] juice is powder juice, noisy. If you must stay at this hotel skip breakfast. When I requested fried eggs, the cooking staff gave me a disgusting look. Hotel is noisy, over crowded, noting good about this place except the pool and spacious bathroom. Read moreGenuine Hotels.com guest review
"수영장 전망이 상당히 좋고 직원 친절도도 괜찮습니다."
수영장과 연결된 프리미엄 룸에서 2박을 묵었습니다. 전망이 너무 좋고 입실하자마자 탄성이 나올 만큼 경관이 수려하고 청결도나 시설이 상당히 만족스럽습니다. 직원들도 일일이 인사할 만큼 친절하고 모든 점이 만족스럽습니다. 이 호텔의 최대 장점은 3개 구역으로 나뉜 넓은 수영장이 객실과 바로 연결돼 있다는 점일 텐데요. 화이트비치에서 놀기 지치거나 소금물에서 쉬기 싫은 관광객에게 상당히 만족스럽습니다. 수영장 중앙에 있는 카페에서 직접 음식을 주문하거나 룸서비스로 연결해 객실 테라스에서 먹는 경험도 꽤 신선합니다. 다만 낮시간에는 다른 투숙객들이 수영을 하면 다소 시끄러울 수 있다는 점은 단점인데, 불쾌감을 느낄 정도는 아닙니다. […] 이 점은 호불호가 갈릴 수 있다는 생각이 들구요. 또 한국인들이 절반을 넘을 정도로 한국인들이 너무 많다는 점도 참고하면 좋을 듯합니다. 조식 뷔페도 다른 호텔에 비해 메뉴가 풍성한데 8시 이후에 가면 다소 붐비는 것도 흠이라면 흠이구요. 다른 직원들은 모두 친절하고 만족스러운데, 다만 프론트 직원이 일을 좀 늦게 처리하는 경향이 있어 기다려야 하는 시간이 너무 많았다는 점도 지적할 수 있겠습니다. 하지만 전체적으로는 모든 서비스나 시설, 직원 친절도가 만족스러웠으며 다시 보라카이에 가더라도 다시 묵고 싶다는 생각이 듭니다. 헤난 그룹에서 운영하는 호텔은 보라카이에 여러곳이 있으며(헤난 가든 리조트, 헤난 라군 리조트, 보라카이 리젠시 등) 화이트 비치에 마련된 전용 비치체어가 여러개여서 이 점도 만족스럽습니다. 다만 디몰에서 10분 정도 떨어져 있다는 점은 참고하세요. ^^ Read moreGenuine Hotels.com guest review
서비스도 매우 좋았고 비치와 얼마 떨어져있지도 않앗고 수건이 있으면 파라솔도 무료로 쓸수잇는점이 좋았구요 칵테일도 한잔 주는거 짱...Genuine Hotels.com guest review
저희숙소가 443호였는데 길이 꼬불꼬불하고 찾기 어려워서 엘레베이터로 다니기 힘들고 첫날은 길찾기 자체가 힘들었어요. 근데 다니다보니깐 익숙해졌네요. 그거말고는 다 만족스럽습니다. 조식도 맛있고 화이트비치도 가깝고 일하시는 분들도 매우 친절했어요. 근데 여자들끼리 가서 그런지 자꾸 한국말로 남자친구 있어요 필리핀남자친구어때요 이렇게 묻는 분들이 두세분 계셔서.. 호텔에서 일하시는 분들한테까지 이런얘기 들으니까 조금 불쾌하긴했네요. 호텔은 만족스러우나 저런말 하지 못하게 직원교육하면 어떨런지..Genuine Hotels.com guest review
"아이들이 있다면 좋은 풀장이 넓은 호텔"
풀 억세스룸을 이용했는데 풀장 이용하기도 좋고 서비시도 좋고 조식도 나쁘지않고 좋았는데 오히려 바젯마트와 가깝고 좋았는데 다른 리젠시계열에 비해 비치랑 멀다는 점과 1층이라 개미가 몇마리 출현했다는 단점이 있다.Genuine Hotels.com guest review
닭 소리만 아니면 좋아요. 하루만 묵을 손님이라 그런건지 닭장 바로 앞 객실을 줬네요. 닭이 정말 하루종일 울어서 밤에도 잘 못잤어요. 객실은 깨끗하고 편의성, 위치도 좋은데 이거 하나 때문에..ㅜㅜ 그리고 체크인 할 때 불친절한 여자분 한명 계셨구요. 그래도 도어맨 아저씨가 너무 친절하셔서 감사했어요.Genuine Hotels.com guest review
Super freundliches Personal, angemessene Ausstattung, gut gelegen. Der Zimmerservice hat am zweiten Tag seinen Dienst eingestellt, da wir doch eher dem Nachtleben fröhnten und durch das jeweils die Zimmer belegt waren als die Putzequipe auftrabte :-) Cooler Pool mit lässiger Happy Hour Bar.Genuine Hotels.com guest review
"에어컨 고장, 직원 친절 so so"
총 3박중 1박은 2층, 2박은 풀억세스룸 이렇게 예약 했습니다. 비행기 연착으로 인해 새벽2시에 도착 했습니다. 늦게 체크인을 해서 인지 방에 아무것도 준비가 안되어 있었고 심지어 바닥에 모래도 너무 많았습니다. 풀억세스룸은 일반룸 보다 2배나 비싸게 예약 했지만 지난 여름 가든 리조트에 묵었는데 가든 리조트에 비해 모든 면에서 불만족 스러웠습니다. 자다가 에어컨 고장으로 인해 하룻밤동안 사용 못하였으며, 가든 리조트는 수영장에서 티셔츠 입는 것에 허용 하였으나, 라군 리조트는 레쉬가드 외에는 입으면 안된다네요. 뭐 청결 때문에 그런지.... 아무튼 가든 리조트 생각해서 같은 계열이라 똑 같은 서비스를 받을 줄 알았으나, […] 전혀 다른 서비스네요. Read moreGenuine Hotels.com guest review
"go go go! To henan !!"
Bery nice to stay here. If i go to boracay once again, i will stay this hotel or these same brand also good. When we slept at this hote its like a wonderful dream :)Genuine Hotels.com guest review
모든것이 다 좋았습니다. 재방문의사 100%Genuine Hotels.com guest review
舒適，走去海灘7-8分，是好也是不好，好在房間比較乾淨不潮溼，不好在飯店岀去不是沙灘，但是他的游泳池超棒！隔壁就是魚市場talipapa, 走路10分鐘到d-mall, 附近也有麥當勞，其實是一個很方便的飯店！Genuine Hotels.com guest review
"보라카이 여행에 적당한 숙소"
보라카이 여행하기 좋은 위치, 깨끗하고 편안한 잠자리, 친절한 종사원 등 이용에 대체로 만족합니다. 다만 저녁 부페는 가격대비 별로였음.Genuine Hotels.com guest review
수영장이 넓어서 좋음. 첫날 도마뱀 출현만 없었으면. 직원한테 방교체 원했지만 냉담하게 거절당함.Genuine Expedia guest review
还不错的一家酒店，地理位置不错Genuine Hotels.com guest review
우선 1층 패밀리룸이였는데 방안에 모기가 많았습니다 모기약필수일듯.. 위치는 디몰과는 거리가 좀 있습니다 그래도 가든리젠시까지 무료셔틀을 바로바로 이용하는 점이 있어서 편했습니다만 10시까지 운행이라 밤늦겐 걸어야 했습니다 대부분의 호텔내부는 매우 맘에 들었습니다 직원들은 눈을 마주치지 않아도 꼭 인사를 하며 필요한것은 바로바로 준비해주며 조식또한 괜찬앗습니다 다만 수영장 물에선 락스냄새가 좀 많이 나는 편입니다Genuine Hotels.com guest review
너무 좋았어요Genuine Hotels.com guest review
다 좋았습니다 위치나 규모 방 상태도 완벽했고 조식 훌륭합니다 다만 머무는 2박동안 에어컨이 고장나서 수리한게 흠이네요 더운 지역이라 에어컨이 중요한데 당황스러웠고 고치는동안 수영장에서 놀다가 나중에 방으로 들어갔네요 시설은 미리 확인하면좋겠어요Genuine Hotels.com guest review
"이쁜리조트 하지만 로비 카운트 직원들 너무 무례하다."
전체적으로 숙소는 괜찮았지만. 호텔의 얼굴인 카운터 직원들 무례한 행동으로 기분이 상당이 안좋네요. 즐거운 마음으로, 보라카이에서 추억을 만들온 관광객들에게 친절함을 선사해야하지만, custoner servis so bad. 특히 여자 카운터 직원들 말투, 눈빛, 전화예절 등 여러무로 부족하네요. 더 좋은호텔을 위해 개선해야할듯Genuine Hotels.com guest review
"I feel poorly about what she did to me."
I feel poorly about what she did to me. That lady is no good, and rude. Your hotel's Human resource employees must educate managers and employees about cutomer servie. Espasially count manger(lady) so rude. Now My feel is so bad. Before i came to here i wanna make good memoris from boracy. But now... Disappoint from your hotel. . .Genuine Hotels.com guest review
리젠시계열 라군 비치 가든 다가봣지만 라군이젤좋다고 기대를해서그런지 모르겟지만 라군수영장에큰기대를했는데 물이너무더러워 매우실망했어요 조식은 라군이가장 맛있지만 룸컨디션은 비치랑동일하고 라군에서 비치까지 버기로데려다주기는하지만 저는 셋중에다시가라고하면 비치를선택하겠어요 수영장물에서놀고 샤워햇는데도 냄새가낫어요 비치수영장은 아담하게놀기좋고 냄새도안나요Genuine Hotels.com guest review
"It's really good hotel~~"
Great~~~ I was happy in this hotel.Genuine Hotels.com guest review
물갈이를안하는듯...에어컨에선물이떨어지고ㅋㅋ ㅋㅋGenuine Hotels.com guest review
"해난라군리조트 수영장 좋음"
전반적으로 만족하나 음식수준은 보통임.Genuine Hotels.com guest review
대체적으로 우수함. 시설 깨끗하고 직원 매우 친절함. 해변에서 조금 거리가 있어서 그것만 좀 아쉬웠음Genuine Expedia guest review
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