All hotels in New York, New York, United States of America
1 room, 2 adults
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355 W 16th St, New York, NY, 10011, United States of America, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 830 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    4.4
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Perfect stay for New Years eve"
We had a wonderful 4 night stay over nye. The staff was excellent and I can only recommend the city view rooms. The salon is a valuable extra to the hotel. Perfect to get ready for a good night out.
Genuine Expedia guest review
Response by Dream Downtown
We are so glad you were able to spend your New Years Eve with us. We just opened our IGK salon and just like you, we could not be happier that they have joined our team. Sounds like you started off 2015 with a bang! We look forward to welcoming you back. Best, Megan Assistant Front Office Manager
Other trip Jan 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel for party goers"
I stayed at this hotel for a little winter break celebration and it was the perfect spot. We were automatically upgraded to a King room for no extra charge. The room was great with ultra modern features. The hotel itself had a lot to offer like a roof top bar/night club with amazing views of the New York Skyline, as well as great dining options. It is also only a block away from Chelsea Market.
Genuine Expedia guest review
Other trip Jan 9, 2015
Jack
US
5.0 / 5Outstanding
"Great hotel! Great staff! Great vacation!"
My daughter and stayed at the Dream for a five day vacation. We loved the location-The Village and SoHo were within walking distance and Chelsea Market is right across the street. Staff was very attentive and friendly. We will definitely be back for our next stay in NYC!!
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Birthday Celebration!"
The hotel was amazing! The suite was beautiful and hotel service was spectacular. We were so impressed with how much there was to do at the hotel and didn't have to travel out of the hotel to have fun.
Genuine Hotels.com guest review
1 night trip with friends Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"A New Yorker rediscovers the meat packing district"
Welcome to the hottest area in the city. I lived in NYC for 32 years, and rarely spent time in the meatpacking district with the exception of an occasional dinner at Morimoto. I spent the entire 4 days exploring an area that I knew of but never really appreciated. The Dream Hotel set the stage for my forays walking the Hi Line, visiting designer, eating curried beef tacos (really? Yes, they were superb) in Chelsea Market, hitting a few local clubs and pubs with friends. You can feel the energy from the time you rise until you are ready to settle in!
Genuine Hotels.com guest review
Response by Dream Downtown
Thank you so much for your kind words! The Meatpacking district is definitely a hidden gem and we are glad to hear you were able to do some exploring. Curried beef tacos are surprisingly amazing! We cannot wait to welcome you back to your new home in New York! We will see you very soon! Regards, Megan Assistant Front Office Manager
4 night trip Dec 24, 2014
Judith Ann
US
5.0 / 5Outstanding
"Enjoyable Stay"
Had a fantastic time here. The rooms were clean and nicely decorated but small. The staff was extremely attentive. I would just choose a larger room next time.
Genuine Hotels.com guest review
Response by Dream Downtown
So happy to hear you had such an enjoyable stay. Our standard rooms average from 260 sq. ft. However, we do have premium rooms that average beginning at 350 sq. ft and above. The next time you visit us we can show you all the options to see which you prefer best. Thanks for you kind words about our staff! We will see you very soon! Regards, Megan Assistant Front Office Manager
2 night romance trip Dec 27, 2014
alan
US
5.0 / 5Outstanding
"Christmas weekend"
Day after Christmas 2 rooms with family caught 2 shows --Dream Hotel helped to make everything great with room upgrade & early check in neighborhood is very good & location made it easy to get to shows plenty nice restaurants in area hotel staff excellent
Genuine Hotels.com guest review
Response by Dream Downtown
We are glad you were able to enjoy your Holidays with us! We are in a great area for such nice restaurants- and there are so many more that you have to try! I'm jealous you were able to catch 2 shows as well! We hope to welcome you back soon! Regards, Megan Assistant Front Office Manager
1 night family trip Dec 26, 2014
leo
US
2.0 / 5Fair
"Great Location"
Great location & friendly service for the most part. However, the room was dirty, hair on the bed, shower had dried soak on wall from previous guest, and sink wouldn't drain. I was highly disappointed by this considering the price per stay.
Genuine Hotels.com guest review
Response by Dream Downtown
Please let me start by apologizing for our shortcomings and expressing our commitment to do better. I have shared your feedback with our Director of Housekeeping and corrective measures will be in place. Your descriptions certainly do not speak to the uncompromising level of cleanliness that we pride ourselves on. I can assure you that what you experienced is not indicative of what you can expect from us moving forward. We hope to welcome you back so that we can show you a better time! Regards, Megan Assistant Front Office Manager
1 night romance trip Dec 27, 2014
Survival
US
4.0 / 5Excellent
great lobby and party vibe with very quiet room floors.
Genuine Expedia guest review
Response by Dream Downtown
Thank you so much for your review. We definitely agree with you that Dream Downtown has a great vibe with all of the amenities that we have to offer! We hope to see you very soon! Regards, Megan Assistant Front Office Manager
Other trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
Excellent weekend stay. The staff couldn't be nicer. Opt for the upgraded rooms if available as the rooms are very small. That being said - the rooms are well laid out and well appointed. Very, very clean.
Genuine Expedia guest review
Response by Dream Downtown
We are so happy to hear you had a great weekend! We are very proud of our staff and I am glad to hear you were able to experience the great service they love to provide. Our premium rooms are much to desire! We can't wait to welcome you back! Best, Megan Assistant Front Office Manager
Other trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel in great location."
Great location and the staff was wonderful. Very accommodating and pleasant at all times.
Genuine Hotels.com guest review
4 night romance trip Dec 17, 2014
Michelle
US
3.0 / 5Good
"Dreaming of The Dream Downtown?"
The hotel and vibe are so chic! We felt like celebrities, as we entered the lobby! I requested a room on the north side by e-mail and in speaking with a reservation clerk over the phone. The clerk processing our check-in noted being able to accommodate the request, but still assigned us a southern facing room, which I did not figure out until we had already unpacked our belongings in the room. And my husband was too aggravated at the thought of repacking to move to another room. So that stunk. WiFi was spotty throughout. Pool could have been warmer. Water pressure in the room was poor. Shower could have used some maintenance or cleaning, I'm not sure which. Hotel guests should be permitted some premier access to the restaurants and clubs over outside guests. The crazy lines and chaos in the evening prevented us from visiting any of the hotel venues, which I was really looking forward to. Reception desk manager, Megan, was very friendly at check-out. Justin or Jordan, a bell hop from Spain, was super accommodating.
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
gary
US
5.0 / 5Outstanding
"Dream is a Dream"
Love this place. Having access to the rooftop bar is always a treat
Genuine Hotels.com guest review
2 night business trip Nov 4, 2014
Michael
US
2.0 / 5Fair
"1st time in New York"
Should not have stayed in that area, we should have stayed near Times Square/NBC area. Loved Chelsey Market but that hotel is a party place and we did not go to New York for that. It was very noisy and the hotel staff that cleaned our room, never left us water and many times we had to ask for wash clothes and more towels. Didn't care for the modern decor, we would never suggest this place to any of our friends but I can see where the 20 year old age group would like this place.
Genuine Expedia guest review
Response by Dream Downtown
Thank you for your review on your recent stay here ay Dream Meatpacking. I am so sorry to hear that you were not impressed with the hotel or your stay. I do agree that we do have a party scene here due to us having out rooftop lounge however that is definitely not all that we have to offer and we have many quieter options. You should not have to repeatedly ask for towels and cloths we will have to look into this and speak with our staff. I apologize that you ran into such an inconvenience. I do hope that you decide to stay with us again so that we can turn your view around of the hotel. I ensure we can make your next stay much better! Regards, Megan Assistant Front Office Manager
Other trip Dec 17, 2014
Marianne
US
5.0 / 5Outstanding
"Sexy Room"
Loved the room. Very sexy.
Genuine Hotels.com guest review
Response by Dream Downtown
We are ecstatic to hear that you found the room to be as amazing as we believe it to be! Wait until you see our newly renovated Presidential Suite. We look forward to welcoming you back to Dream Meatpacking. Best, Megan Asstistant Front Office Manager
1 night romance trip Dec 12, 2014
A Traveler
US
2.0 / 5Fair
"Better reputation then reality"
I booked this hotel for a girls weekend. We choose Dream because of the central access to so many night life spots, and understood that because of the holiday's and famous people who attend the various clubs associated with the hotel, we may not have access into all of them. However.... upon checking into the hotel and trying to enter ANY of the associated clubs, my friends and I were treated by the security staff as though we were not welcome in any area of the hotel, outside of our room. At one point, one of the security guards made a comment that 'maybe we are not getting in because of her' and pointed me, as though my appearance was the reason we were not getting admitted. I have to say in the 10 years that I have come to NY to party, I have never been treated this way. We let the front desk know the next day and they were very apologetic, identifying that the clubs and security staff are not affiliated with the hotel. They even sent an apology note and a bottle of wine to the room. While they did their best to remedy this, the damage was done. Regarding the room itself, the bed was very comfortable and certainly looked sheik, for the price we paid ($500/night), we were in a tiny room. In addition, they cut many corners on details, to include... one ply toilet paper, cheap bath products and crappy robes. I would have really liked to come home and rate this hotel highly because I was really excited about this place, I have to say, I would not recommend
Genuine Expedia guest review
Response by Dream Downtown
Please allow me to simply and directly apologize for the inconveniences you experienced throughout your stay. PhD and the Electric room are extremely popular venues that attract many event inquiries, we regret that you were unable to enjoy our venues throughout your stay. We have brought your feedback to the attention to our Head of Security as well as our General Manager and I can promise you that you should not receive this type of service in the future. I do hope that you come back so we can show you a much better time and show you that we can and are dedicated to making things better. Best, Megan Assistant Front Office Manager
Other trip Dec 15, 2014
A Traveler
US
4.0 / 5Excellent
"Great service!!"
great location! helpfull and friendly staff. coming back again soon
Genuine Hotels.com guest review
1 night family trip Dec 4, 2014
Natascha
US
4.0 / 5Excellent
"Nice hotel; stylish and comfortable. WiFi sucks."
We didn't eat there or use the bar or penthouse-- which seemed pretty raucous even for a Saturday night -- but overall the hotel was fine; even accounting for the step room rate. The one complaint-- a BIG ONE for a hotel next door to Google HQ--was the in-room WiFi. It sucks. Really. It. Sucks. Mac or PC, day or Night. No way around it: the internet at this hotel is a major frustration. Fortunately it was a weekend and I wasn't there to work, or I would have had to complain.
Genuine Hotels.com guest review
Response by Dream Downtown
We are sincerely sorry for the Wi-Fi issue and the inconvenience’s it may have caused you. We do have different options to choose from and I apologize if this was not relayed to you at your time of arrival. The next time that you come for work or for pleasure we will be sure to relay this information so that you can work efficiently as we have 3 different speeds to choose from. We look forward to welcoming you back! Best, Megan Assistant Front Office Manager
1 night romance trip Dec 6, 2014
James
US
4.0 / 5Excellent
"New York trip"
Hotel is very fun - the only complaint would be the room - no space for clothes - we had to leave in suit case pretty much - one little closet and one small drawer - also didn't like the hole in bathroom door - no privacy -
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect"
We had a wonderful stay and will definetley stay again.
Genuine Hotels.com guest review
Response by Dream Downtown
What a perfect comment for a perfect stay! We are so pleased to hear you had such a great time while you visited us! We are very excited to welcome you back again and again! We will see you very soon! Regards, Megan Assistant Front Office Manager
2 night business trip Nov 28, 2014
Toni
US
5.0 / 5Outstanding
"A great weekend, coming back."
Amazing costumer services. Very attentive to detail. Super comfortable. Great environment
Genuine Hotels.com guest review
Response by Dream Downtown
Thank you for your review on your most recent stay at Dream Downtown. We are glad to hear that you enjoyed the property and had such a good time. We do like to think we have the best team around to offer such amazing customer service. We look forward to welcoming you back with open arms! We will see you very soon we hope. Regards, Megan Assistant Front Office Manager
1 night romance trip Nov 28, 2014
Sharee
US
4.0 / 5Excellent
"Mostly a terrific experience"
Room was large and comfortable - beds were extremely comfortable. Bathroom was well-appointed except no tub, but that seems to be the trend. The lighting fixtures were better-looking than they worked, however, It took several tries each night to turn off the overhead light and the individual reading lights stopped working midway through our stay. Service was generally good, though had to call a couple of times to get ice one time. Location is terrific. More of an adult-only vibe than family-friendly if you're looking for the latter.
Genuine Expedia guest review
Response by Dream Downtown
As much as I am happy to hear that you had a great time, I am also sad to hear that our service lacked in some areas. We try and ensure efficient service at all times and I am positive the next time you stay with us we will make sure that this happens. Some of our premier rooms have tubs and you may always place a request for a tub, we will try our hardest to grant each request. We hope to welcome you back soon! Regards, Megan Assistant Front Office Manager
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location!"
Staff was extremely nice and helpful. Great stay!
Genuine Expedia guest review
Other trip Nov 29, 2014
shenna
US
5.0 / 5Outstanding
"Staycation"
a weekend in the city from long beach Can't wait to return !!!!
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
idayne
US
4.0 / 5Excellent
"Nice hotel, good area"
Very pleasant and responsive staff. The only negative is that the lounges are very popular. Therefore, there tends to be a lot of people in the lobby at any one time.
Genuine Expedia guest review
Other trip Nov 24, 2014
John
US
3.0 / 5Good
"Nice hotel, but constant party atmosphere!"
DJ blasting club music in main lobby while as I was checking in should have been my first clue it was going to be a sleepless night. clearly not a hotel designed for an executive. 1 a.m. 2 a.m. 3 a.m. 4 a.m. Loud party goers yelling while cruisinf up and down the hallways made it impossible to sleep.
Genuine Expedia guest review
Other trip Nov 22, 2014
A Traveler
US
3.0 / 5Good
"To cool for school"
Tiny closet and bathroom. Saggy mattress and window line a portal in steerage on a ship
Genuine Expedia guest review
Other trip Nov 22, 2014
F&W Guy
US
2.0 / 5Fair
"Overrated mediocre meatpacking district hotel"
Very disappointing hotel which I will never stay in again. The room is cramped and poorly ventilated and you can hear everything going on next door because the walls are tissue thin. This place is too expensive and too full of itself for the value. It pales in comparison to the Standard or Gansevoort.
Genuine Expedia guest review
Other trip Nov 20, 2014
Unhappy travele
US
5.0 / 5Outstanding
"one-night honeymoon"
We stayed in the Dream for the night following our wedding. We got in late so we didn't use any of the hotel amenities - I cannot rate the pool or the bars, but our room was lovely. The view of the Empire State building was a joy to wake up to. The bed was comfortable and the staff was very sweet to us for our special stay. The room was small but well appointed and the decor was very nice.
Genuine Hotels.com guest review
Response by Dream Downtown
Congrats on your recent nuptials! We are so happy to hear that you enjoyed yourselves at Dream Downtown for such a memorable moment in your lives. We do have some amazing views of the Empire State building- Sounds like you were in of our premium view rooms! Now all you have to do is come back to actually enjoy all of the amenities we have to offer. Thanks for your review on your recent stay- Regards, Megan Assistant Front Office Manager
1 night romance trip Nov 9, 2014
A Traveler
US
4.0 / 5Excellent
"President"
Really nice place to stay and lots to do on property.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
Josh
US
3.0 / 5Good
"Horrible food!!!!"
Room service was horrible i ordered pancakes they were the worst pancakes i ever had in my life we ordered one order of blueberry pancakes and one order of eggs benedict two orange juices and two coffees and the bill was 90.00!!!! Food was horrible and over priced. They also make you insert your room key every time you use the elevator which was an inconvienence love the location of the hotel and the room itself but wouldnt stay there again
Genuine Hotels.com guest review
Response by Dream Downtown
I am terribly sad to read this review about the food you have experienced as we have two of the most popular restaurants in the meatpacking area. If the pancakes were not in your favor, I hope you have the chance to try some of our other dishes in the future. We do understand that using your key in the elevator can be an inconvenience however this is in place for our guest safety and ensures anyone that is not staying at the hotel cannot go onto guest floors. I am sorry that you did not have the best time. I hope you give us another try so that we can welcome you back!
1 night romance trip Oct 24, 2014
Jennifer
US
3.0 / 5Good
"Noisy hotel for hipsters"
The location is great and the decor is fun if you just can't get enough of circles, but this hotel is definitely for a young demographic. The one request I made when confirming my room was that it be quiet, but I'm not sure that is even a possibility for The Dream. There is a club in the hotel and on Saturday night, noise and music is to be expected, but we were also awakened at 3am Monday morning by aggressively loud house music. The bed was on the squishy side, there was about 18 inches of closet space (including drawers) for a double, and everything in the bathroom was made for people well over 6 ft tall -- I had to use full extension reach to hang anything on the hooks, and only my toes hit the ground when on the toilet. The bathroom walls were made of frosted glass, so anyone using the bathroom early in the morning would wake up the whole room when the lights went on. Fun for a younger crowd, but just not right for me.
Genuine Expedia guest review
Response by Dream Downtown
We welcome your comments about your recent stay at Dream Downtown and take your feedback very seriously. We are working diligently on ensuring all of guests have a quiet stay regardless of where their room is located in the hotel. We do hope that you are willing to give us another try as I am sure we can turn your experience around. We cater to all crowds and we truly want to make sure your vacation is as comfortable as can be!
Other trip Oct 21, 2014
Nora
US
2.0 / 5Fair
"A night club or a hotel?"
To start, just after checking-in, up on the 10th floor the keys would not function. We went to the front desk and went back to the 10th floor just to find that the new keys with the new programming would not work. My wife and I ckecked-in on a Thursday to find that a loud dj music from the PHD ( Pent House at the Dream) could be felt on our floor just after leaving the elevator. The music was loud and clear in our room since 10 pm thru 2:00 am. The noise was so loud that it made our bed vibrate. So, if you love theme parks, there you could find hell of a ride but no dreaming at all. The staff is very courteous. The manager on duty could see all of this by himself. On Saturday we were moved to a room on the 9th floor and got a wine bottle with a nice apology card....but after that the terror story was repeated! So if you love loud dj music in your $450 a night room and vibrating beds...you will love this hotel.
Genuine Expedia guest review
Response by Dream Downtown
I am truly sad that you have experienced such a headache on your most recent stay at Dream Downtown. I assure you that we take this feedback seriously and will use it to only get better. You should not have been able to hear any music on the 9th floor so we will investigate and can make sure that this does not repeat itself. We work hard to ensure our guests have a good time and can enjoy a restful vacation. We hope that you come back so we can prove to you that this is the hotel for you.
Other trip Oct 21, 2014
Businessman
US
5.0 / 5Outstanding
Had an amazing experience & will definitely refer to all my family, clients & friends.
Genuine Expedia guest review
Other trip Oct 17, 2014
Griselda
US
3.0 / 5Good
"They sell atmosphere not a hotel"
It is a very trendy hotel and very expensive. The staff is nice, the restaurants are good and the location is good. BUT, the rooms are tiny, beds are terrible. The big problem is that all the atmosphere there is for the young generation with unbelievable loud music in the lobby but the prices are suitable for business men and women, not for the youth
Genuine Expedia guest review
Other trip Oct 17, 2014
Ran
US
5.0 / 5Outstanding
"Great Location!"
What an awesome hotel! You are in a great spot, close to good restaurants and nightlife. The rooftop bar has an amazing view of the city and great music. The hotel staff was very welcoming and accommodating. Beds were very comfortable. Can't wait to go back!
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great locación. Close to a lot of NYs famous sites"
Amazing! Super friendly and professional Staff. Hotel is very clean. I would definitely stay there again.
Genuine Expedia guest review
Other trip Oct 12, 2014
ana
US
5.0 / 5Outstanding
"Treated like queens."
I had my girls from Australia come to New York for the first time. We stayed in the silver double. I can not fault this hotel. It's glamour and staff were excellent. The food was amazing. I wished we had more time to be spoilt. The rooftop bar is fab. I love that its downtown and away from Times Sq. Plenty of shopping and lovely restaurants. Would stay again and again. Great for a girls night out and guys.
Genuine Hotels.com guest review
Response by Dream Downtown
Well thank you for such an amazing review on the Dream Downtown! We are ecstatic to hear you and the girls had a fabulous time and sounds like you were able to try everything the hotel has to offer! We cannot wait until you come back and we can welcome you back to your new home. We will make sure to continue to roll out the red carpet and treat you like the queen that you are!
1 night trip with friends Oct 2, 2014
Charmaine
US
4.0 / 5Excellent
"Room next to the pool"
Overall our stay was great, however our room was next to the restaurant and pool area on the second floor, so we could always hear the music and we couldn't open our curtains since people were eating 2 feet away from our window.
Genuine Hotels.com guest review
1 night trip with friends Sep 20, 2014
Cansin Tansug
US
5.0 / 5Outstanding
"Wonderful hotel must stay there"
The stay was great. The staff was excellent and very professional and courteous! The only comment is the inconvenience of getting your vehicle anytime as as often when needed.
Genuine Hotels.com guest review
1 night trip Sep 17, 2014
Phyllis Y. Moore
US
5.0 / 5Outstanding
"like a mini resort"
I live in the area but was in between apartments and stayed at Dream. What a blast! My last apartment was around the corner, and I couldn't understand all the traffic there. The clubs are fun, and I liked the lounges. No shortage of places to get a drink and relax. The pool isn't the nicest hotel pool I've seen, but it was good enough for some sun bathing. Of course, I love the area, but I barely left the hotel. I dropped a good amount of money there, but it was worth it for the great time!
Genuine Hotels.com guest review
Response by Dream Downtown
We are so happy to find out that you enjoyed your "stay-cation." The Dream Downtown is perfect for both natives and out of towners. We hope you come back soon when you need a day away to relax. The pool in the winter has a completely different look (and heated!) so make sure to come back and enjoy a swim then! Thanks for choosing the Dream Downtown while you were in between apartments! We will see you soon. Best, Megan- Assistant Front Office Manager
2 night trip Aug 31, 2014
Carmen
US
5.0 / 5Outstanding
"Dream DT lives up to its name as an experience!"
It was my first trip to New York so I was very picky about the places I chose to spend my time in. I went for fashion week and I knew that the Meatpacking District was the trendiest area in terms of lifestyle and nightlife. I found the hotel online by complete accident and it completely surpassed m expectations. All my friends ended up booking in the same hotel as well and we loved it. PhD which is the in-house club was awesome! The pool was great, food selection in restaurants and room service was delicious and the staff made the experience 10x better with their friendly hospitality and welcoming demeanor. They took such good care of me and I would definitely see myself staying here again.
Genuine Expedia guest review
Response by Dream Downtown
We are so glad you found us and chose to stay with us! You came to NY during the best time of the year and I am so glad we were able to exceed all of your expectations. You will have to come back and enjoy all of our hotel amenities again. We will see you again soon!! Warmest Regards, Megan- Assistant Front Office Manager
Other trip Sep 13, 2014
D
US
2.0 / 5Fair
"What a mess"
We stayed at the Chelsea Downtown Dream property from August 27th to September 1st, 2014. We arrived with high expectations. On the plus side, the staff all looked like they stepped off of a movie set - their friendliness and genuine desire to make your stay comfortable and pleasant. On the minus side, it was a mess. Here’s why. During our first night, we heard shouting, cursing, and just plain rude behavior during the late evening and early morning hours. The noise continued down the hall into a guest room. We notified the front desk and a staff member came up and must have spoken to the party because the noise abated. Night three began quietly except at midnight we awoke to banging on our door. It was housekeeping bringing towels. We didn’t request towels. The person figured it out and went off. About 4:30 am and beyond, loud noises reoccurred in the hallway. Sleep was impossible. Fourth night, it sounded like the cast of Jersey Shores was unleashed onto our floor. Again, sleep was impossible. That night we requested a wake-up call at 8:00 am in order to take breakfast and continue on to the airport for our flight. The call came in at 6:00 am, followed by knocking on our door. We assumed they called the wrong room and fell back to sleep. We awoke in a start at 8:40 am in a bit of a panic.
Genuine Hotels.com guest review
Response by Dream Downtown
Thanks for sharing your experience with us and I am genuinely sorry you did not enjoy your most recent stay with us. We take all comments very serious and we use these comments as a learning tool to continouly make changes to ensure a better stay the next time. It is our priority to guarantee that you enjoy yourself at the hotel and fully experience what we have to offer. I hope you decide to stay with us again so that we can change your experience around. Regards, Megan- Assistant Front Office Manager
6 night trip Aug 27, 2014
richard
US
5.0 / 5Outstanding
"Party Place"
Great atmosphere, location and amenities. The pool was great and clean. The location is key you are right in the heart on the night life. Highly recommend
Genuine Hotels.com guest review
1 night business trip Aug 31, 2014
the Buchanan's
US
2.0 / 5Fair
"Not good for a sound sleep"
I stayed on 11th floor and there was constant music base coming from PhD upstairs. I was there for a business trip so had to work long hours and could not rest at all. In addition to that, fire alarm went off on one night, around 3am and the announcement was not sufficient, I did not understand anything, no clear directions at all. The pool is a huge plus but since it is surrounded by tall structures around, not decent sunlight.
Genuine Expedia guest review
Other trip Sep 10, 2014
Soner
US
5.0 / 5Outstanding
"Trendy, cool, perfect spot and great service!"
This hotel had a super cool vibe and décor to match. The staff was amazing and when we did have an issue with our room, it was taken care of in an appropriate and timely manor. I would definitely stay here again when in New York. I wish there were more Dream hotels, I would definitely seek them out.
Genuine Expedia guest review
Other trip Sep 9, 2014
Chanelle
US
4.0 / 5Excellent
"It's the place to be - if you don't mind a party!"
Nicely appointed rooms, very modern and chic. It's where all the cool kids stay. Up until 2am, running around your hallway, screaming. If you're looking for a party, this is it. If you're looking for sleep, each room has a white noise generator built into it: turn it all the way up.
Genuine Hotels.com guest review
1 night trip with friends Aug 30, 2014
A Traveler
US
4.0 / 5Excellent
"Awesome hotel. Amazing service. Awful guests."
I've encountered some pretty amazing hotels here in the states and abroad, and I have NEVER experienced the kind of posers (guests) that happened to be there while I was. Yes, it's a celebrity hot spot but none of these folks were even close to celebrities, except for in their delusional minds. Luckily, my travel companion and I tuned out the noise of our fellow guests to focus on the pool, the amazing room, awesome food and service thats some of the best service I've experienced. There was also a bit of boo boo smell in the lobby due to some sewage issues. Overall, amazing place.
Genuine Hotels.com guest review
Response by Dream Downtown
Hi Darren! I am sad to hear that there were some low points on your trip but am elited to find that you loved the hotel. Thank you for your kind words about the service you experienced at the hotel. We pride ourselves on the staff that we have here. We can't wait to welcome you back!
6 night trip Aug 27, 2014
Darren
US
5.0 / 5Outstanding
"Great Hip hotel close to NYU"
I liked it a lot even though it was a little too hip for me. Top service. They aim to please. You can get a quiet room and you can enjoy the beautiful people in the lobby if you want and just go about your business if you don't. They learn your name and really do make you feel taken care of
Genuine Expedia guest review
Response by Dream Downtown
It is very pleasing to hear that you loved Dream Downtown, as we are very proud of our luxury lifestyle hotel located in the heart of the Meatpacking district. Thank you for the kind words about the staff I will be sure to share the feedback with them all. We hope to welcome you back soon!
Other trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Good"
Nice and clean
Genuine Hotels.com guest review
2 night business trip Aug 22, 2014
A Traveler
US
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