"it was a great stay. we really enjoyed it"
the stay was great. the only disadvantage I see is that the hotel is a bit far from activitiesGenuine Hotels.com guest review
"First trip to Phuket"
The staff are very friendly and do there best to resolve any issues that come up.Genuine Expedia guest review
"Do not expect any consideration of you situation"
The stay was fine. The hotel was OK. The beach was not useable. Our flight was delayed one day in Kuala, but there was no sympathy by the hotel - not refundable for non use. We still had to wait until 2pm to check in since the rooms needed to be made up. I will not use this hotel again. It seems close to the Air Port, but it is hard to find and even […] harder to get to. The management has no desire to make your stay a pleasent one unless you are willing to spend the cash. Read moreGenuine Hotels.com guest review
"Great Family resort"
While this resort is fairly isolated, it was great for a quiet family vacation. The beach was superb! Very long beach with clean white sand. We loved the food and ate there often because there were not a lot of other choices. There are other hotels down the beach that are a 10-20 min walk on the beach. Beach chairs were rather dirty but our room was […] very clean and room service was excellent. All the staff was EXTREMELY friendly and helpful. The resort will set up activities for you which include all your expenses (food, taxi, etc). It's not as classy as a 5 star, but it was a strong 4 star. I would definitely return there except for the 36 hour commute!!!! Read moreGenuine Hotels.com guest review
We were here for business (working Soi Dog of Phuket. An NGO to help with Thailand's street dogs) Soi Dog recommended this hotel for us and I am so glad they did. We had a great stay. The staff was WONDERFUL and everyone we met was so sweet and their customer service was the best. Your a bit isolated at this resort, for us it was fine due to we were […] working during the day. The sunsets were AMAZING, the pool was clean, the food was great, the beds and pillows were comfortable, internet worked great, we were able to adjust the room temperature to get relief from the outside heat, and again the staff was awesome. I would stay here again for my next trip back to work with Soi Dog OR if I wanted to vacation. Read moreGenuine Hotels.com guest review
"Nice family oriented resort"
Breakfast buffet was very busy, but then many people apparently left the resort as it quieted down nicely in the afternoon. Food in general was good, maybe just a bit bland for Thai Style. Geared more for families than couples, lots of kids. Check out was s l o w.....worst I've experienced lately. Service otherwise was good!Genuine Hotels.com guest review
"Quick lay over in ohiket"
We stayed two nights in at holiday inn. We didn't want to stay too far from the airport for just over a day of in Phuket. We mainly just used it as a long lay over. Anyway, the hotel was decent. Quiet. It was very empty when we went. It was just us an the flight crew from an Aiir Berlin flight. 15 minute drive from the aiport. (500 baht ride) It's […] right on an ok beach. This resort seems more family oriented than anything else. Darts, ping pong table and a trampoline make up the centeral grass are. Pool and pool bar near the beach. Also has a somewhat reasonably priced spa. ($30) for 60 min message. The food was mediocore. Cheap. $3-4 for pad Thai $2.50 for fried rice ect. There was a small shop, a pool table and dvds that you could borrow and watch in your room. The provided flash light did not work. We were missing an umberrlla. The ironing board was broken. The tv channels were fuzzy. It rained once. After walking on the beach barefoot there was a lot of sand in bed. Read moreGenuine Expedia guest review
"Far from local areas"
I was very disappointed since my we were ousted from the New Year celebrations, even after I made the payments to attend the New Year's party, I was told my reservation never made it in. The beach is very nice but the hotel is too far away from the local areas and too expensive to eat in (There are 3 local restaurants outside the hotel which servers […] really good dishes at a convenience price). The hotel does not offer any free rides to the local market all transportation must be pay. I will not go back there since it was not worth it. Read moreGenuine Hotels.com guest review
"Resort in the middle of nowhere!"
We stayed here on our honeymoon and i wish I had been warned beforehand that it is more than an hour away from patong which is where all the action and fun is in Phuket. The beach was empty and there was nothing to do in the area at all. The hotel is in the middle of nowhere literally so you have no choice but to stay in the resort. The hotel itself […] is alright but I don't recommend it to anyone simply because of the location. Do not stay there! Read moreGenuine Expedia guest review
"Will definitely go back."
We only stayed 2 days but it was great! Quiet location on a great beach front location!Genuine Expedia guest review
"Very nice quiet hotel!!"
This hotel was very nice. Pool and beach were beautiful. The food was very good but a little pricey compared to other restaurants on the island. This hotel was far away from the noise of the typical tourist areas...but this is exactly what I wanted. I would definitely stay here again.Genuine Expedia guest review
"Family with baby getaway at Holiday Inn Phuket"
Most of the facilities and services are good, however the Italian restuarant was very slow in serving and receving in guests. Took quite a while to get us seated even though we have reservation and our food were not served even though we can see it sitting at the counter for 10 minutes.Genuine Hotels.com guest review
"Don't do it."
Stayed at the hotel for a quick trip. The room had roaches and ants attacked a pack of sweets next to my bed. I checked out early.Genuine Hotels.com guest review
"Stay here. Awesom spot."
Gosh! What a hotel, what a location, increible. I couldnt stop smiling. Tremendous place to stay.Genuine Hotels.com guest review
"Nice Resort with great staff"
I stayed for a conference and had an excellent time. The staff was pleasant and responsive. I got an upgrade since it wasnt peak season. The beach is a stones throw away. The only downside is the Taxi service is expensive! So if you want to go anywhere it costs big bucks. The other downside is that is remote. its 1.5 hours from patong and phuket city […] (plus add the cost of the taxi). If you are there to relax and enjoy the beach then this place is nice. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Resort Phuket Mai Khao Beach Dear A traveler, Thank you very much for your comments. Warmest regards, Chris Batterham General Manage
"perfect family getaway!"
We stayed 2 nights pool access room and we loved it! Kids didnt want to leave.. The pool access room is superb! We had quiet room, comfy bed, great pool, nice breakfast spread and private beach! The hotel staff treat us very well. location bit far from town makesure u had alternatives.. hotel 15 minutes to airport. We will definately come back!Genuine Hotels.com guest review
Response by Holiday Inn Resort Phuket Mai Khao Beach Dear Ann, Thank you very much for your kind words regarding your recent stay at our resort. We are delighted to hear that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future. Warmest regards, Chris Batterham General Manager
"Not for couples"
Conveniently located near the airport we stayed here one night before sailing from yacht haven marina. The hotel is new and comfortable set on Mai Khao beach which is a long quiet strip of sand. However, the hotel is rather faceless and impersonal. Lots of families and kids activities but not one for couples. As it is near the airport it is rather isolated […] and the taxi mafia in place in Phuket will charge a fortune to go anywhere. Read moreGenuine Expedia guest review
"Good for families with kids"
I was there to attend a wedding and stayed alone. But if you are bringing kids along, it is a great resort for children because they have a lot of child-friendly activities.Genuine Hotels.com guest review
"Short family getaway"
Great hotel if you want to get away for a short break. We had booked a family room which went down really well with the kids. They had their own room with a bathroom, tv and playstaion3. My daughter loved the kids club and she could have happily stayed there the entire day. Staff at kids club were very caring and accomadating on our requests. In […] summary, if you have small kids (2-10) then they will love the hotel. There are activities on site to keep them occupied and happy. One minor comment from the kids was the lack of a slide into the pool but part from that great place to get a way. Read moreGenuine Hotels.com guest review
"Fantastic breakfast and superb spa"
Rather hit and miss! Some excellent aspects but some disappointments e.g. brilliant start to the day with breakfast but not enough loungers (which were stained) around the pool; "Pesto" restaurant by the pool was 50/50 too with its service and delivering what it said on the menu. Outdoor film club was well received. The Spa was one of the best I have […] experienced. Top room and shower. Read moreGenuine Hotels.com guest review
"Quiet and comfortable resort next to the beach"
We stayed at the hotel for three nights, our first stay in Thailand, and we had a terrific and relaxed stay. The resort is next to the beach and far from the crowdy tourist areas, just like we wanted it to be for this short trip.Genuine Expedia guest review
"Misinformed Front Desk Staff"
Upon arriving at hotel there was no electricity. When checking in they offered to let our party ride the shuttle free into to town so we could wait it out till 5 p.m. (Over 7 hours with no electricity). We took them up on the offer and went into town. Upon returning we had to wait over an hour for the shuttle, once it arrived there was just enough seats […] on the shuttle bus for all of us that were waiting. Poor planning on hotel staff, as well as we tried on several days to get a taxi into to town later in the evening and were told no because it was too far. The language barrier as well as the fact that just telling a customer no without some kind of explanation might set better with one than not explaining the reason behind the lack of access to the main cities. If you are planning on going into town to shop the night market good luck as you cannot book a taxi to come pick you up unless you go through the concierge, at least this was our experience. Also when we complained about electricity and the shuttle being late, all that was offered was a free drink. Did not expect a lot but a free meal would of been much more appreciated. Hotel staff is not very knowledgeable on dealing with any foreigners. We are from USA, but noticed families from Russia and China getting same service. Would expect with the tourist trade that the staff would be more diversified. Read moreGenuine Expedia guest review
Typical Holiday Inn property, consistently inconsistent.Genuine Hotels.com guest review
酒店很好，但是位置比较偏，适合带孩子的家庭。酒店没有接送服务，如果有就太棒了。Genuine Hotels.com guest review
"Bom custo/benefício - próximo ao aeroporto"
Fiquei com minha esposa por apenas duas noites, para nos recuperarmos da longa viagem de São Paulo a Phuket e, posteriormente, prosseguirmos para Koh Phi Phi. O hotel está próximo do aeroporto, porém distante das demais praias de Phuket (Paton e Karon), suas instalações estão bem conservadas e a praia em que está localizado é muito bonita. A qualidade […] do sono é muito boa, pois o quarto que ficamos possui excelente isolamento acústico, o que foi muito importante para nos recuperarmos da viagem. Para o propósito escolhido, o hotel foi perfeito. Entretanto, caso a opção fosse conhecer Phuket, eu teria me hospedado em outro hotel. Read moreGenuine Hotels.com guest review
"Sehr gutes Hotel, gerne wieder."
Sehr gepflegte Hotelanlage und Zimmer. Sehr freundliches und aufmerksahmes Personal. Super Frühstücksbuffet mit feinem Kaffee.Genuine Hotels.com guest review
"Royal et plages privée"
Magnifique hotel dans un endroit magnifique et somptueux, plage prive e personnel au soins, le petit déjeuner est royal avec des produits frais bravo seul regrets le taxi trop chère pour aller à pâtong, pour un jeune couple qui veut de la tranquillité et le calme loin du bruit de PAtong cette endroit est sublime , pour finir bravo pour le jacuzzi dans […] la piscine , nous reviendrons c est sur Read moreGenuine Hotels.com guest review
호텔 직원들 모두 친절해서 불편함이 없었습니다. 객실은 넓고 깨끗했어요.수영장도 깨끗하고 예뻤어요. 해변도 훌륭했어요.조금은 외딴 곳이라 다른데로의 이동이 불편했지만 조용해서 저처럼 쉬는게 목적인 사람에게는 안성맞춤인 곳이었어요Genuine Hotels.com guest review
völlig Überteuerte Unterkunft im Preis kein Frühstück enthalten. Ungereinigten Strand. Tote Käffer im Hotel Fluhren vor dem Zimmer. Abgelegener Standort.Preis Leistung stimmt nichtGenuine Hotels.com guest review
2014年旧正月に利用しました。部屋の作りは、シンプルで使いやすくなっています。（歯ブラシなし、シャンプーリンスあり）バスタブのない部屋でしたが、シャワールームが広く、お湯の量も十分でした。 プールは、一つのみで、ビーチはほぼプライベートです。大きな室内遊び場があり、幼稚園や低学年のお子様向けにです。 屋外には、トランポリン・ダーツ・卓球が無料でできます。 夜の7時から、子供向けの映画も屋外で上映されていました。 夕飯は、シーフードﾋﾞｭｯﾌｪをビーチで食べました。大きな魚も焼かれていたり、貝・エビ・イカもおいしかったです。テーブルに飾られている貝や落書きできるテーブルは子供たちに好評でした。 朝食は、定番メニューに加え、ヌードルスタンドやコヒーメーカで作るカフェラテなど、とても美味しく、充 […] 実していると思います。 ホテルのスタッフも、大変フレンドリーです。 私たちは、1泊のみでしたが、もっと泊まってもよいくらい楽しい時間を過ごせました。 Read moreGenuine Hotels.com guest review
"God kvalitet, topp frokost"
Noe dyrere å bo her, men det var et flott og behagelig oppholdGenuine Hotels.com guest review
전반적으로 깔끔합니다. 조식도 괜찮고요.Genuine Hotels.com guest review
Erwartungen wurden voll erfüllt - tolle Anlage! Absolut zu empfehlenGenuine Expedia guest review
ホテル自体には非常に満足しています。 レストランもおいしいし、子供(4歳)もプールも楽しんでいました。 年末の利用という事でホテル側も色々とイベントを用意しており、飽きることなく過ごせました。 しかしながら、Hotels.comさんで見たときには朝食(無料)となっていたのですが、いざチェックインしたら朝食付きではないとのこと。 予約表を改めて見てみると朝食付きと言う記載はありませんでした。 今回は過信もあったという事でホテルで朝食代を支払いましたが、あの記載の仕方には問題があると思います。 ホテルとしては全く問題ありません。スタッフの対応も良かったですし、お金払って食べた朝食も非常に満足です。Genuine Hotels.com guest review
"Love this hotel! Highly recommended!"
01/25/15 marilynbroc england
This is our fourth stay at this hotel. It's in the most beautiful location with a breathtaking sweep of clear and clean sand. Reception team were incredible when we arrived and allowed us to have our favourite room with view of beach and pool on third floor. Room is lovely and ours had an extra shower and huge bath - partially open air. Pool is infinity and there is nothing to compare to the sunset view across the Andaman sea from the pool in the evening, or sitting at the swim-up bar with a 2 for 1 cocktail. Bar staff are very entertaining and friendly - one small gripe - we may be older than some of the other guests but being called Mama and Poppa by the staff is not considered a term of respect in the UK! It made us feel ancient! Around the hotel are a couple of pop-up local restaurants, but we prefer to turn right along the beach and visit Seaside Restaurant. The food is excellent, hygiene seems v good and you are treated like old friends after your second visit! Spring rolls fab and wonderful fish. Look out for Malcom, the resident owner who hales from Great Yarmouth. Well done, Holiday Inn.
"Beautiful location / Service average"
01/25/15 Baloo12345678 Cologne, Germany
Stayed at the HI Mai Khao for several nights in january 15. We have choosen this resort because of its remote location and the beautiful beach. Who is looking for party and the tourist stuff should go to patong. From the airport its just 20 min by cab to get to the hotel. Be aware of the taxi mafias and choose a taxi with meter outside of the airport (~350 baht)! (I will get back to this later) The check in was ok unfortunately not as expected. At a resort property the receptionist should be much more welcoming and maybe ask if the guest had a good trip and that they are happy that you are here. Unfortunately reception was the whole stay just average After check in a nice bellboy brought us by golfcar to the room and helped us with the luggage. We had a standard room close to the reception and lobby area. The standard room is quite big and offers you a nice balcony. The rooms in the top levels have much more privacy than the terrace rooms. The pool access rooms look quite nice but the guests don´t use it frequently. (decide for yourself) Free water, rainshower bathroom and enough storage completed the room. The pool area is well sized and big enough for the resort. They offer you free towels and beach mats for the mai khao beach to chill out, The beach is under protection so no sun loungers allowed. You find always a nice spot at the beach as it is huge and only hotel guests chill out there. It´s a beautiful scenery out there and perfect for relaxing Breakfast offers a great choice but quite expensive for thailand (600 baht). The restaurants are nice and service was good. Next to the hotel are several little restaurants runned by locals who serve thai food for resonable prices (one meal ~150 baht). Not all of them are good! Just try the two around the liitle fish market in the evening. You can have there cheap massages too. There are a lot of russian guests and sometimes the employees greeted me in russian which was not nice. Free wifi around the hotel available.
"Really Nice Resort, but a little isolated."
01/25/15 dingo_joe Brisbane
Great Resort but a little isolated for us, Loacted on Mai Khao beach. The beach itself is lovely, although not very safe for small children as the water becomes deep very quickly. Breakfast is great with many many choices. We had a pool access junior suite which was very roomy. The pool however was a little chilly as it is shaded buildings all day during the winter months. The pool access rooms across the lawn from us however enjoyed sunshine all day. We used the main pool by the beach. Lot's of sunlounges, never a problem finding a lounge. Outside dining - Walk to the beach and turn right, there is a little restauant right next door, food was OK but nothing great. Turn left and you'll find some massage tables, clothing and fruit stalls, and 3 casual beach restaurants. We used Noonits Kitchen 4 times and highly recommend the food, service can be slow though. Tried Mama's one - OK. This hotel caters heavily to the Russian market, Prob 70% of guests. Didn't bother us though as we didn't really interact with them. Recomend Yes but next time we'll find a beach which is safer for small children. Our 7 year old loved the kids club, it was hard to get him out of there some days. Beds are quite firm, we requested a mattress topper which was quickly provided.
01/24/15 Tin903 Hong Kong, China
it's a good one, i enjoyed the stay. staff were friendly, check in was smooth, decor is stylish and simple, room is spacious and clean. love the pool and the beach, the complimentary amenities were useful. however, it's far from everything and if you are looking for bars and shopping, this may not be the place to be. also, dining options at the hotel are very limited. however, think people who choose this hotel are mostly looking for a quiet stay. overall speaking, i like this hotel and would recommend to tourists, especially if they have a car.
"Exceeds expectations, great everything"
This hotel is by far one of my favourite hotels that I've ever stayed in. The staff are super excellent from reception, concierge, restaurant to the outdoor activities crew. I have stayed multiple times, there is always something to do, outdoor movies, kids game room with game consoles, DVD library, beach, ping pong table, pool table, beautiful pool and volleyball! Swim up pool bar was fabulous. The staff were always up for playing a game of volleyball! You can also hire a bicycle to see the surroundings of the hotel, there isn't much around other than a few roadside stalls, but it is pretty quiet because where the hotel is located is where the tsunamis hit quite badly. There is a beautiful outdoor massage place on the beachfront, for about $12AUD an hour. Rooms were fantastic, especially the private pool rooms. Clean rooms. Fantastic and timely food from the few different eateries available within the hotel. There are also two beautiful restaurants outside of the hotel, very cheap and delicious food. I'd often eat there, highly recommend. Mini mart at hotel or one around the corner from the hotel. If you go for a walk along the beach the sand is quite rough so make sure you wear sandals. Only downfall to the hotel, on average it'll take an hour to get to central Phuket - Patong. However the hotel provided a shuttle a few times daily roughly from about 9am-5pm for about $5AUD return from memory. Also there is a stop for a big shopping centre along the way with a cinema and it was super cheap to see a movie. If you want transport outside of those hours, a private car it costs about $30AUD to Patong each way which is something you will have to do if you plan to see the nightlife. Or you can jump on the back of a scooter or bike for about $15AUD from Patong to the hotel only. The hotel is located bout 15 minutes north of the airport, if you walk along the beach about 25-30 minutes South of the hotel, you will find a beautiful spot where people gather as the planes fly very low directly above your head. If you love planes then this would be a great spot to visit and take photos. Overall, fantastic hotel, exceeds expectations constantly. When I visit Phuket again, I will go there to visit the staff!
"One of the best family resorts"
01/06/15 Osmanrahim Abu Dhabi, United Arab Emirates
I was there with friends. I have noticed there were a lot of families. Very peacefull and calm atmosphere. Amazing location, I felt myself like in the middle of the big forest however the sea is right next you. Resorts facilities are more than enough for good rest. Spa, pools, restaurants, bar. From hotel any time you can go to others part of the island or beach. Very speial this place a sence of Thai hospitality, staff are very friendly, always smiles and offers assistance. I would ike to thank them. That was amazing trip. I will defenately recommend it to my friends.
"Wonderful for Family Stay"
01/05/15 Ranjini_Nirmal Kochi (Cochin), India
very happy with the stay here.. the property has a beautiful private beach- very calm and relaxing place..thy also have a great pool-accessible for kids.. the best part was a kids indoor play area- where thy have a full time care taker and lots of activities for kids- very impressed with that *plus the food was just great- cannot forget the seafood special dinner we had *rooms and bathrooms were very spacious with great room service *the location -is close to airport hence very helpful for travellers taking morning flights
"An amazing week away"
01/05/15 Lisa L Durban, KwaZulu-Natal, South Africa
Very impressed with our stay - we had a very relaxing and enjoyable time. It is very close to the airport which is a bonus when you are exhausted from a long flight. Rooms were spacious, clean, modern and light. The pool access rooms are an absolute must. Breakfast buffet was incredible - a huge selection of the usual plus a Thai buffet which I thoroughly enjoyed trying. Food was fresh and tasty and very appealing to the eye. The grounds were beautiful and well maintained. Pool incredible, we spent most of our time in there. The beach was always flat and sunny, just what we were looking for with a selection of water sports activities to try out. I often read that other guests were unable to swim due to the size of the waves and roughness - I'm not sure what planet they were on when they visited this hotel as it was always swimmable while we were there. Although remote, this is exactly what we were looking for. Peace and quiet. For those wanting to party and immerse themselves in loudness, do not go here as it is not tailored for you. The gym was clean and inviting with all the necessary equipment. Visited the spa for a massage which was incredible. Staff were friendly and warm, and extremely knowledgable. The swim-up bar was fantastic and we had a good many cocktails here. Pin is such a laugh and very entertaining. Definitely a place to visit if you have children - they will never ever be bored. A few issues such as banging doors and housekeeping trolleys being left around but I have informed the resort about these tiny issues. A definite must-visit and we will certainly be back.
01/04/15 Evkah1982 auh
It's an ok hotel if you need to spend a night or two near the airport, however I do not understand why would someone book themselves in this resort for a whole week or more when there are so many beautiful resorts in Phuket with stunning beaches. The resort is clean and modern but lacking any hint of Thai architecture or decoration and there's no atmosphere. The rooms are modern, very spacious with good bathroom and balcony however there was a very strong smell of sewage in my room so I always kept the balcony open to get the fresh air in and then it was better. Swimming pool is ok but full of kids. From what I saw 90% of guests were Russian families with children, hardly any other nationalities or young couples.The beach looks like never ending, it is so long and really good for walks and jogging but beware of rip current. The hotel does not provide any sunbeds or umbrellas on the beach. Food is good but you can eat in a small restaurant on the left side of the beach and you get even better food for less price.
01/04/15 ssdl Singapore
Holiday Inn Mao Khao exceeded our expectations during our Christmas stay. Initially there were issues with the high price from my advance booking , but out of good will, the hotel management decided lower the rates due to low occupancy . Really appreciate this kind gesture and the efforts to keep me as a valued customer. The location of the hotel was remote and not much restaurants or shopping venues around but that's how we wanted it. The condition of the hotel was new, spacious and very clean and spotless. Breakfast at the J's bar was great and tasty and we also loved the Italian food at Pesto's . Love the 1 for 1 cocktail specials at the pool bar. Lots to do at the Resort . Body surfing, paddle boarding and kayaking and many games and activities . The kids love the trampoline and of course the Kid's Club. At the end of the day, we can relax at our pools that is easily accessible from our rooms. Staff are also very helpful and friendly Overall, this is very family friendly resort and we had a great time. We strongly recommend this resort to families .
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