"Poor service, low quality rooms, bad breakfast..."
Stayed 2 nights at this hotel expecting 4 star quality. Instead, we got a room with no hot water, a door that wouldn't shut completely so bugs could get in, and absolutely no help from management when we wanted an upgrade because of the terrible room. The breakfast was old, stale, and not many options. The beach nearby is gorgeous, but you can find […] much better hotels nearby that are not overpriced and treat guest better. I would say they building we were in was at 1 star quality, and that is a generous assessment. Read moreGenuine Hotels.com guest review
"in the jungle"
Phuket is a mess - don't go (go through Krabi to phi phi). The taxis at the airport wanted to rip us off saying $20-30 usd for a ride to the hotel. The hotel in in cahoots and also charges extremely high rates for a shuttle. (You can read about the taxi mafia in the area) The hotel staff was ok, but the location was in the middle of nowhere with shacks […] and shipping-container houses next door. Then because of the remoteness we had to pay another high fee for a taxi to the port. The room condition was mediocre - hot water was sporadic as was water pressure. bit of mold in the shower. If you are headed to the port, book something cheap nearby or better yet, fly to Krabi. Also call and book ferry tickets for 350 B vs the 700 B they want at the dock. Entire town tries to AGGRESSIVELY rip you off. Read moreGenuine Hotels.com guest review
"Not a good choice for overnight stay near airport"
I booked the hotel because it was close to the airport as I got to Phuket after midnight. However, the facility was too bad for the price. Our room was on the second floor, which was partly unfurnished. The room was big, with a lot of open space. Breakfast was bad as well. At the end of the trip, I found out there is no need to book a hotel near airport. […] I should have just stayed at the beach resort directly. Read moreGenuine Hotels.com guest review
We arrived late at night and found I was upgraded to a villa. The room was nice, but the floor was extremly strained (possibly dirty). The next morning I was able to see the hotel in the light. It had a beautiful pool, and a wonderful breakfast buffet. I would stay here again It was close to the airport which was convenient for me.Genuine Hotels.com guest review
"Thoroughly enjoyed it!"
Great place! We stayed there for 5 nights. Loved the pool villa - very comfortable and relaxing. Very quiet place. Nice breakfast buffet. The only cons are minor: not many TV channels, no reasonably-priced market nearby.Genuine Expedia guest review
Place was very nice. Staff's english was hard to understand at times. Played the same music over and over, which sometimes got really annoying. Really easy to get to the beach and to a (very small) town with nice beach-side restaurants and touristy shops. Absolutely need to use their car service to get anywhere else besides the small town though.Genuine Hotels.com guest review
"Looking forward to our next stay"
My mom and I stayed in a garden cottage. When we arrived it was raining and the staff kindly helped us get through the downpour. We loved the cottage, the proximity to the beach, the pontoon boat across the river and the exquisite peaceful setting. The design is really beautiful. Taking everything into consideration, the resort has the potential for […] being 5 star, a bit rugged and luxurious at the same time. What is lacking is more organization: there need to be more hooks to hang up towels, robes and wet items, more towels available in the rooms, amenities need to be checked: we had 2 ceramic shampoo containers at the tub, conditioner was missing. There was also a wet (from the rain) towel serving as a curtain in the bathroom. These are details that need attention. The lobby was beautiful except for the clutter of extra beds which could easily be hid with a room screen. Lastly, the breakfast is only mediocre. Appears to be a shortage of staff. We arrived at 9:30 am and the fresh fruit was all gone. Would have been nice to have congee, a traditional Thai breakfast. Dinner was also mediocre although the wait staff was very good. Fortunately, we found good dining on the beach outside the resort. We made good use of the DVD collection and reading material and appreciate the availability, especially for a rainy night. We are planning to return and hope in time the glitches are worked out. I would definitely recommend the resort to friends. Read moreGenuine Expedia guest review
They need to improve on keeping the pool clean and the other water around the complex clean as it was a real turn off. We asked for a late check out and was told no, but no one checked into our room as we waited until 5 pm to leave the hotel. The staff and food was very good but only other complaint was that they had the same CD playing for the whole […] week which needless to say was very tiring. Read moreGenuine Expedia guest review
"American couple at L'esprit de Nai Yang"
I wrote a much longer review on Tripadvisor.com and I would highly recommend checking out some of the other reviews that travelers have posted there. Keep in mind, the few poor reviews that this hotel has gotten came in the first months of its operation. As of my writing, they have only been open for 6 months but have already made tremendous improvements. In […] short, my fiance and I loved this hotel and would happily recommend it to anyone. It is a great place to stay if you are looking for a peaceful vacation for a good price. The crazier parts of Phuket are about an hour away but you are still within walking distance of plenty of good restaurants, massage parlors, shops, convenience stores, bars, etc. The beach is beautiful, relatively empty and , most importantly, very close. The hotel staff is awesome, the services is awesome, the food and drinks are awesome and cheap. It is a great deal for the price and was the best vacation I have ever taken (I have only been on a few). Read moreGenuine Expedia guest review
"Very good, but the barge is a challenge"
everything was great about this place, but you have to cross a little river to get to and from the hotel. the barge stops at 8pm, so if you are coming back late you need a taxiGenuine Expedia guest review
"we had a wonderful time, will definitely be back next trip."
being only 5 months old, it's seems so fresh & clean. the room is tastefully done and cannot complain about the staff and wonderful service. the breakfast can include a few more items.Genuine Expedia guest review
"L'esprit de Naiyang"
Its a very new hotel so occupancy is low even on weekends. Naiyang is pretty far from the hustle and bustle of Phuket centre so if you're looking for a quiet, peaceful time this is certainly the place to go to. The staff were very attentive and the place was generally clean.Genuine Hotels.com guest review
"BEST HOTEL IN PHUKET!"
I would definitely stay here again. We had such a great experience-- they picked us up at the airport, showed us exactly how to get to the town (restaurants, beach), arranged a driver to take us to and from the ferry to go to Kho Phi Phi, and opened the kitchen early so we could eat breakfast before our flight left. The hotel itself is also beautiful, […] especially the pool. The rooms are clean and brand new. All in all, it's a great place to stay in Phuket- it's very reasonably priced, close to the airport, and staffed by the sweetest people. Read moreGenuine Expedia guest review
Great for a stopover as it's near the airport - the rooms over the pool look lovely and there are two big pools! Very quiet and quite isolated- not within walking distance to anything .Genuine Expedia guest review
"Close to the airport but far enough from there"
Best thing is being in a hidden pocket close to the airport but far enough so that you won't know the airport is close. On there other hand there's nothing else there and you have to pick up a taxi or complementary service to see anything other than the hotel.Genuine Hotels.com guest review
"Nice Hotel in a Beautiful Beach position."
We had a lovely few days at this Hotel.Mainly this was due to the perfect location on the National Park and Beautiful white sand beach. The staff were not as friendly as we had experienced in other Resorts in Thailand.Also the bed was rock hard which made sleep a little uncomfortable.We would definately go back if we could secure a softer bed.Genuine Expedia guest review
"Quiet, small resort - go for the villas not rooms!"
We booked a hotel room as it was cheaper than the garden villas, but I wouldn't recommend the room. It was above the restaurant/reception area, so quite noisy and the smell of bacon wafted through the air con vents every day at 6am. (Some people might find this appealing but I didn't!) All down the corridor people slammed their doors shut at all hours, […] so it wasn't a relaxing stay for us. Fortunately the air con in our room was really loud so it drowned out a bit of the noise. The garden villas looked more private than the pool villas (picture people swimming right past your loungeroom window) and they were set away from the main part of the hotel so would be quiet. Read moreGenuine Expedia guest review
"Great staff make the stay a treat"
The staff are really friendly and helpful and really add to the enjoyment of your stay. Some of the walkways are not well designed to cope with rain, so we had to walk to and from our room through puddles of water that were at times at least 5cm high, but this obviously won't be as much of a problem out of the rainy season. It is situated away from […] the main hub, so offers privacy, but is still within waking distance of the the main drag to enable you to get amongst it all. Read moreGenuine Expedia guest review
"A great hotel resort, you'll not be disappointed!"
With many good hotels and resorts available, it's hard to know which to pick. This is how we felt when planning our trip. Firstly, we settled on Nai Yang beach after a recommendation from a friend and promises of a peaceful and slightly off the beaten track resort. We were far from disappointed with our choice. The Nai Yang area is not as developed […] as the other resorts on Phuket, and whilst some may not be able to appreciate this, if you seriously are looking for a place to relax and unwind, this is the choice for you. Here you will experience family small run bars, shops and restaurants and be able to enjoy friendly interactions with the local Thai people on the backdrop of tree lined streets and a clean, safe beach. The L'esprit de Nai Yang is an idyllic retreat set back from the resort and was the perfect choice for us. L'esprit de Nai Yang is a small, family run boutique resort that offers high quality accommodation set in beautifully designed grounds. Initially we checked into a deluxe room that are located in the main building but we couldn't resist upgrading to a pool side villa. Whilst the deluxe rooms are a good choice with lots of space and huge beds, the pool side villas are stunning and definitely worth spending a few extra pounds on. The rooms are very comfortable and having direct access to the pool from a private sun deck was ideal. A great on site restaurant and the friendliest staff available help make the stay even more perfect. Read moreGenuine Expedia guest review
"Good for an airport hotel"
Location is good for Phuket airport, however apparently it is a 10minute walk to the town in the dark (they provide you with a torch in your room for this purpose), which we decided against. Friendly, helpful staff. Big and clean rooms.Genuine Expedia guest review
"close to airport."
We stayed here after a late flight from Chiang Mai & it was perfect as it was close to the airport.The room was clean with nice views over the pool & resort.The taxi is a bit expensive considering how close it is to the airport & the cost of a taxi from Phuket.Genuine Expedia guest review
"Can stay there a night"
an average hotel. It is an ok place for a stop over on your way to Phi Phi.Genuine Expedia guest review
"Excellent hotel, near to the airport only 15min's"
Free upgrade to pool villa, Taxi fee changed to THB 300 for one way. Friendly staffs, nice room and quiet atmosphere. Free DVD rental 24 hours rental possible. Easy access to the beach within walking distance. A lot of shops nearby. The boat able to access to the shops along the naiyang beach until 22:30. You can borrow the flash right at the front […] desk or bring from the room at night due to too dark in the forest going to beach or shops. Read moreGenuine Expedia guest review
"great place to enjoy serenity n calmness"
We had booked for a sky villa room with extra bed. However they upgraded us to a ocean villa room for free which had a direct swimming pool access and was their best room category. The view of the hotel is awesome. Naiyang beach is just 100 m away and the hotel has its own private access to the secluded beach. The resort is a very quiet place away […] from the Naiyang market. Othe positives are its proximity to the airport. They also arranged for a airport pickup as requested by us. The room has wifi access which was having very wefak signals. Another problem might be mosquito bugs for those taking the ocean villa though they had provided mosquito repellants. We being vegetarians faced the lack of enough dishes in the breakfast menu. Fruits hash potatoes and bread were our only saviour. These is the general trend in most thai restaurants. Read moreGenuine Expedia guest review
amazing hotel... get the pool villa it is worth the money!!! very nice area, nice walk to the beach. quiet and relaxingGenuine Expedia guest review
"L'esprit Nai Yang"
Our only criticism is the fact that you have to rely on a little barge to get you across a little river/stream to get to the beach and restaurants. After 10pm every night, the barge is unmanned and you then have to cab it home, when the hotel is actually only a walk away. Build a bridge people and I'll come back in a heart beat, the hotel, rooms and […] people were perfect, staff so friendly and accommodating. Thank you for a wonderful stay! Read moreGenuine Expedia guest review
Rooms is nice but the Deluxe room block need to be refurbishedGenuine Expedia guest review
A little hard to find but a great hotel. We were upgraded to a better room on check-in and were very pleased with our room. The breakfast at the hotel was good but we went to the beach for all other meals. There are great restaurants and a small shopping area on the beach. Very quiet location with jungle around the hotel.Genuine Expedia guest review
"Outstanding resort... in the middle of nowhere"
The L'Esprit de Naiyang is a wonderful smaller resort, don't get me wrong. If you're looking for an isolated and quiet villa or room just off the beach with not much else to bother you, this place is paradise. I would recommend this place for couples who just want to get away from it all and get some romancing going. Now, unfortunately, if you're looking […] to explore Phuket or eat anywhere other than the resort's own restaurant, you have to pay huge taxi fees or prepare yourself for a long trek because you're in the middle of nowhere. Bottom line, the resort is beautiful and the staff are very friendly and highly attentive, but if you're looking to really see the sights prepare to shell out the cash. Read moreGenuine Expedia guest review
"Last night at Phuket"
Booked hotel as last night of vacation to be closer to the airport. Trying to find the hotel proved a challenge for the taxi driver as the street address wasnt known to him and the signage from the main road was very poor. On arrival at the hotel there was no one to meet and greet us and we had to find staff to assist. The staff were very helpful once […] we checked in and we received an upgrade to a bure type room back from the main pool. The rooms are new and very well appointed with very good use of indoor and outdoor space. Air condition units in the bedroom and lounge. The toilet, bath facilities are adjacent to the main bedroom but are not fully enclosed. To get to the main town you have to cross the small stream using a small barge which is manned by hotel staff and walk about 100 metres to the small fishing village. The village has a very low key relaxed feel to it where you could really relax by the beach and let the cares of the world pass you by. We had a meal at a cafe and enjoyed a fish thai meal with the fish fresh caught earlier in the day. Used the hotel pool which is quite unique with the rooms situated next to the pool. At night the only draw back is the mosquitoes that you have to the fend off. The hotel staff gave us no warning about the mosquitoes or insect repellant so in the morning I had a few welts on my arms. During the dry season it may be different but during the wet season be prepared to fight the mosquitoes. Read moreGenuine Expedia guest review
"Not 5 Star"
Booked online when arrived midnight no room service, no bar not able to get food or drink on arrival plus no hot water in shower when using that! Breakfast was below par actually, bit disappointing. Pluses, close to airport, nice rooms, good service. Would not book again though.Genuine Expedia guest review
Excellent hotel, very relaxing , super friendly staff! Great breakfast!! The beach is very close and very nice and peaceful :) Highlly recommend for couples!!Genuine Expedia guest review
A great hotel in a convenient location close to airport for a short stay. We went for walk on beach then ate in hotel and had good meal not a huge selection but common thai food that was good. Would not stay here for extended period but for up to 4 days it is perfect. Next to quiet park close to small village. Read some bad previous reviews but found […] these in our case to be wrong. The small ferry was a bit weird but no probems. The staff were excellent and we had a room next to pool that was very good. Read moreGenuine Expedia guest review
"Not worth the money"
The hotel is not a resort - it is outside and away from everything. When you go to town or beach, a river crossed by a small pull ferry. It is only staffed between the hours. 7 to 20 then you have to even find their way home. Taxi drivers are overpriced for the trip and it is not okay for a 4 star hotel to offer its customers this. The hotel is also […] not built quite finished yet. Read moreGenuine Hotels.com guest review
"just a 3* place to stay, no beach"
We stayed there for two days as a couple (after spending 5 days at Holiday Inn Resort). Our first impression was rather negative: noice AC in the room, inability to provide us with a Q or K- bed as requested per booking and, more importantly, no beach. Yes, despite what Hotel says - they do not have beach. However, there is a public beach stripe somewhat […] 1000 f from the hotel which you may use. Of course it is not clean etc. But.... And wait, there is a good " but". The staff is friendly. The hotel has a good swiming pool. A supernice ferry-guy can cross you from the canal to the other side of the area and you may walk to some other beach areas and stay there for the whole day long for a small fee. Room cleaners are great and receptionists are supergood and helpful. They can arrange a nice massage for a nice price to your room. The food, however, is overpriced and in general we did not like it. So we always had our lunch and dinner at the near by places. So major remark: this is a 3* hotel (rather than a resort) with a great idea but poor materialisation of this idea. I have a feeling that they started with ambitious plan and ran out of money:) But I would recommend this place for those who need to spend 1-2 days out of the common popular places. Read moreGenuine Hotels.com guest review
Writing a bad review about this hotel and complaining would not do it justice. Take my word on it, its lousy The main fault is with the staff. They are kids trying to run a hotel with countless problems Stay at the Indigo Peal up the road.Genuine Expedia guest review
"Not a bad choice"
We spent 5 nights here in late September in a Garden Villa room. The rooms are quite spacious and staff were friendly and helpful. The hotel is only a 5 min walk from Naiyang village, although you do have to cross a small stream, but there are paddle boats and a pontoon to do that and it is no problem. Certainly for the rate we paid (special introductory […] rate) it was well worth it and a good choice. There are great restaurants and bars in Naiyang and I would recommend the very first seafood restaurant that you encounter on the left as you get to the village (can't remember the name). It has individual little huts as tables and is excellent. The hotel is only 10 mins from the airport and a cab from the airport is less than 200 baht. Only negative was the hotel would not allow outside cabs to come and pick us up to go back to the airport and insisted we use one of their cars as a cost of 400 baht. They do not offer an airport pick up or drop off service. Read moreGenuine Hotels.com guest review
Zimmer sehr schön und sehr geräumig, Wasserdruck in der Dusche und beim Waschbecken teilweise ausgefallen, Frühstücksauswahl eher einseitig, Toast statt Brot, bei längerem Aufenthalt schon einseitig, sehr ruhige Umgebung, etwas Abseits vom geschehen, unbedingt empfehlenswert ein fahrbarer Untersatz, wenig Möglichkeit zum schoppen. Meer sehr sauber. […] War ein sehr schöner Urlaub, würde ich jederzeit weiterempfehlen. Read moreGenuine Expedia guest review
Kokeneelle matkaajalle yhden yön visiitti ennen lentoa ok.Genuine Hotels.com guest review
"Snabbt åldrande men helt godtagbart hotell"
Liksom förra året bodde vi denna vinter några nätter på L'Esprit de Naiyang. Sedan sist har hotellet åldrats märkbart och poolen börjar kännas sliten. Rummen är dock fortfarande i bra skick och välstädade. Dessvärre mycket bristande engelskkunskaper. I kombination med direkt felaktiga upplysingar (hotellet insisterade på att det inte fanns någonstans […] i närheten där man kunde lämna in tvätt, vilket det gör!) så sjunker betyget. Read moreGenuine Expedia guest review
"En lyckad avslutning på semestern"
Vi bokade sista natten på hotellet i förväg för att det låg nära flygplatsen. När vi ville komplettera med ytterligare en natt var det fullbokat. Efter mailkontakt blev vi erbjudna en villa som vi fick bo kvar i båda nätterna. Att stanna två nätter kändes lagom för oss. Prisnivån var betydligt högre på dryck och mat än på tidigare boenden men servicen […] och kvaliteten var mycket bra. Hotellet ligger lite avsides i ett naturreservat vilket innebar att man fick åka flotte över en liten å till stranden. Väldigt naturskön omgivning i lantlig miljö. Read moreGenuine Hotels.com guest review
コメントに評価されているほどで全くない。 評価に惑わされて泊まってしまった感が否めない。 立地はプーケットや南部の繁華街から遠い。来るまで片道1時間。長期滞在するなら移動時間が合計で結構になる。 スタッフの対応は英語が分かっているのかいないのか程度でコミュニケーションが面倒であった。 言ったこともスタッフ間で共有されないので、何度も何人に説明する必要がある。面倒だ。 更には、このサイトから予約し当日の深夜にチェックインしたが、予約が取れていなかった。 空港にもＰｉｃｋＵｐをメール予約＆確認メールまで来ていたのに深夜迎えが無かった。 空港で1時間掛け、更には自費で100バーツ、ホテルの値段より高く払いタクシーを手配した。 自身手配500バーツ、ホテル予約400バーツ。ホテルに着いても何もそれに […] は言及なし。 とにかく全体的にのろい。 朝食は毎日同じ。飽きた。種類も特にない。 Read moreGenuine Expedia guest review
プールヴィラを利用。 大型ホテルにはないアットホームな雰囲気と、いい意味で構われないので自由に過ごせました。 周りには何もありません。静かに過ごしたい方に向いています。 お風呂とトイレが外と筒抜けなところは賛否あると思いますが、綺麗に掃除されて私は快適でした。 来年の正月休みに再度宿泊予定で、今からとても楽しみにしています。Genuine Expedia guest review
"Quiet and comfortable"
Very close to airport and the beach, therefore perfect for a stay before or after a flight. Nice pool and rooms and the small town is near by.Genuine Expedia guest review
雨季で閑散期だったため、殊の外寂しく感じられた。パトンやカタの派手さはないが地味に落ち着ける。長期滞在は飽きそう。ビーチ近し。Genuine Expedia guest review
Hotel trés sympa. Chambre spacieuse et propre. Piscine immense.Trés bel hotel. Je le recommande.Genuine Hotels.com guest review
Das Hotel ist ruhig und nicht direkt am Strand gelegen. Zum Strand braucht man zu Fuß ca. 3 Minuten, wobei ein hoteleigenens kostenloses Shuttle- Ruderboot benutzt werden muss (von morgens bis 22 Uhr in Betrieb). Zum nächsten Örtchen (Naiyang) dauert es zu Fuß etwa 7 Minuten und dort gibt es jede Menge Restaurants. Wir haben in einer Green Villa gewohnt […] und waren mit der Villa sehr zufrieden. Es gibt viel Platz und alles ist schön eingerichtet. Vom Schlafzimmer kommt man zum Badezimmer im Freien, leider gibt es an dieser Stelle keinen Verdunkelungsvorhang im Zimmer. Der Pool ist der Wahnsinn! Das gesamte Personal war sehr freundlich und zuvorkommend. Ich bin ein sehr empfindlicher Schläfer und schon geringer Lärm weckt mich nachts auf. Leider habe ich trotz Ohropax die Klimaanlage des Zimmers gehört, vor allem das Klicken beim automatischen Ein- und Ausschalten. Wir haben die Klimaanlage komplett abgestellt, um gut schlafen zu können. Aber wie gesagt, ich bin ein sehr empfindlicher Schläfer. Das Frühstück war gut. Es gibt nach Wunsch frisch zubereitet Omelettes, westliche und asiatische Gerichte. Vom Flughafen in Phuket sind es nur wenige Km zum L'Esprit de Naiyang. Mehr als 150-200 Baht sollte eine Taxifahrt keinesfalls kosten. Ein 7-Eleven gibt es am Naiyang Beach nicht, nur auf dem Weg vom Flughafen zum Hotel. Wer also nicht die überteuerten Beach- Preise zahlen möchte, kann auf der Taxifahrt einen kurzen Stop beim 7-Eleven machen und günstig Snacks und Getränke einkaufen. Read moreGenuine Expedia guest review
カップルで利用しましたが、他の多くの人が家族利用でした。 写真にあるプールサイドの部屋と、受付、朝食を食べる建物の部屋（３階建て）があり、どちらかの部屋になるようです。予約の際に確認した方が良いでしょう。 私達はプールサイドではなく３階ったのですが、その分景色が良いし、カーテンをあけていても見られる心配がなく快適でした。エレベーターなどは無いのですが、荷物はスタッフがあげてくれるので問題はありません。 ナイヤンビーチへも近く、人も多くはなく、少なくもなく、すごく快適でした。一方でパトンなどの繁華街へはタクシーで１時間弱（ホテルに頼むと往復１６００バーツ、運転手は行った先でまたピックアップしてくれる）かかるので、のんびりしたいがメインの人におすすめです。ホテルからはかなり近く１５分程度（３００ […] 〜４００バーツ）です。このホテル、ナイヤンビーチそれぞれ日本人には全然会いませんでした。 Read moreGenuine Expedia guest review
"angenehmes preiswürdiges hotel"
kein superhotel,aber gut gelegen und vernünftige PreiseGenuine Expedia guest review
Valittiin tämä hotelli, koska lentokenttä on lähellä ja oli aikainen lento. Henkilökunta siivoojia lukuunottamatta tylyjä, ei ollenkaan Thaimaalaista Ystävällisyyttä. Aamupala vaatimaton, munakkaan paistaja plussaa. Hotellilta kulkeminen hankalaa, eivät katsoneet hyvällä, kun käytti paikallis- Taksia, kuski jättikin portin ulkopuolelle. Aurinkotuoleja […] altaalla hyvin vähän. Joinakin päivinä altaalla henkilökunta soitti musiikkia todella isolla, jos halusi lukea tai vaikka nukkua ei onnistunut kovan metelin takia. Ranta lähellä ja todella hyvä, missä myös ravintoloita ja kauppoja. Kulkeminen pienen joen yli lautalla rannalle, lautta toimi hyvin aamu 7 ja ilta 10 välillä. Kaikenkaikkiaan tuli tunne kuin hotellia ei johtaisi kukaan... Emme valitse tätä Hotellia uudelleen. Read moreGenuine Hotels.com guest review
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