All hotels in Santiago, Chile
1 room, 2 adults
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Av. Nueva Costanera 3736Vitacura, SantiagoRegion Metropolitana7630428Chile, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 87 reviews)

  • Location
    Great location
  • Amenities
    Great amenities
  • Vibe
    Awesome vibe
  • Breakfast
    Tasty breakfast
  • Bar and Beverages
    Bar is awesome
  • Wellness Area
    Sufficient wellness & sports facilities
5.0 / 5Outstanding
"Recomendado"
En el mejor lugar de Santiago, cerca. A todo
Genuine Hotels.com guest review
3 night business trip Jan 16, 2014
A Traveler
CO
5.0 / 5Outstanding
"Kanon hotell"
Jätte mysigt hotell med sköna sängar o stort badrum. Ett hotell med härliga miljöer, restaurangen hade god mat och skön bakgrundsmusik o poolen på taket med härlig bar och fina bord med levande eldstäder. Romantiskt.
Genuine Hotels.com guest review
1 night romance trip Jan 12, 2014
A Traveler
SE
3.0 / 5Good
"Servicio poco Prolijo"
La estancia muy agradable.El servicio de check in y out malo....como se trataba de noche de novios previo a Luna de Miel, mi suegro que reservo y pago por Hoteles.com fue el jueves a avisar que se trataba de novios y a pagar cualquier diferencia que hubiere. Le contestaron que por ser novios tendrian check out later, y que no debia nada mas, estaba todo pagado. ( la reserva decia salida 15,00 hrs.) Al momento del check out cobraron el IVA, a pesar de que 3 dias antes habian dicho que estaba todo pagado.......luego me dijo la recepcionista como gran cosa y para embarrarla mas todavia, dijo que la reserva no tenia check out later y que eran las 14, y que el hotel estaba haciendo esta concesion. Por ultimo no puedo dejar de manifestar mi molestia por que un hotel de esta categoria cobre estacinamiento por ir a buscar un pasajero, insolito.
Genuine Hotels.com guest review
1 night trip Nov 23, 2013
Exequiel
CL
5.0 / 5Outstanding
Excelente!!! El mejor hotel de Santiago para un fin de semana de encuentro!!!!
Genuine Hotels.com guest review
3 night trip Nov 8, 2013
Patricio
AR
2.0 / 5Fair
"Opção Exclusiva"
Ótima localização, voltamos pela terceira vez... O serviço é muito bom, ótima estrutura de restaurante e barlounge. A arquitetura é diferenciada. Poderia melhorar a manutenção e limpeza. Recomendamos! Ótima opção para quem procura exclusividade em bairro diferenciado de Santiago.
Genuine Hotels.com guest review
3 night family trip Sep 17, 2013
Daniela
BR
5.0 / 5Outstanding
Otimo
Genuine Hotels.com guest review
4 night trip Aug 22, 2013
Claudio
BR
4.0 / 5Excellent
"Buen hotel"
Bien, pero decae respecto a experiencias anteriores
Genuine Expedia guest review
Other trip Aug 25, 2013
Eduardo
ES
5.0 / 5Outstanding
"Impeccable"
Impeccable in all details. The bar at the top level is not as beautiful as everything else, but is still pretty nice. Noi is more comfy and cheaper than big hotel chains and will make you feel great! At the entrance there is an shop that is much more a modern art gallery. It is a must to visit it and hear the explanations from the attendant. It feels like an exclusive art museum. Service and attention were personalized. I will not stay else were when I go back to Santiago del Chile.
Genuine Expedia guest review
Other trip Aug 8, 2013
A Traveler
BR
4.0 / 5Excellent
"Hidden precious and comfortable hotel of Santiago"
We stayed at the hotel 2 times for three nights altogether. Our first stay made us come back to overnight at the hotel, when we returned to Santiago. Firstly, I want to highlight that the hotel it is a nice, quiet and down-to-earth place and it differs from the other 5 stars hotel I have been staying. The kind staff and really top service, makes you fell as a special guest. The rooms are big, clean and comfortable. The hotel is situated in a peaceful area with nice restaurants nearby. Breakfast buffet is nice, the staff there are only in a bit of hurry. All in all a really nice place and the relative low prize-tag (includes breakfast) makes it very attractive comparing to the other 5 stars hotels in Santiago. I give the hotel my best. Thanks Again !!
Genuine Hotels.com guest review
2 night family trip Jul 19, 2013
Martin
DK
3.0 / 5Good
boa
Genuine Hotels.com guest review
4 night trip Jul 26, 2013
A Traveler
BR
4.0 / 5Excellent
"Desayuno"
Pobre el desayuno!!!
Genuine Hotels.com guest review
1 night trip Jul 25, 2013
A Traveler
CL
5.0 / 5Outstanding
"Muy cómodo y tranquilo"
Muy buena en general, muy comodo y tranquilo, muy buen servicio y comida del PIEGARI.
Genuine Hotels.com guest review
1 night trip Jul 12, 2013
Gonzalo
MX
4.0 / 5Excellent
"Noi ...todo bien excepto la cuenta"
Al pagar la cuenta me incluyeron el Iva de la reserva efectuada calculado sobre la tarifa promedio de rack ( 50% mas alta de la pagada en Hotels.com ) como un miscelaneo de la cuenta y luego calcularon nuevamente el iva...es decir pague iva sobre iva ( y más encima más alto de lo real)
Genuine Hotels.com guest review
1 night trip Jul 10, 2013
Eduardo
CL
5.0 / 5Outstanding
"el mejor hotel de Santiago"
Desde la atencion hasta la comida del hotel, el spa, la cama... en fin, todo esta super bien. Es el mejor hotel de santiago sin duda.
Genuine Hotels.com guest review
2 night romance trip Jul 7, 2013
abespalko
US
5.0 / 5Outstanding
"Sobretodo .... maravillosa la atencion de su gente"
Es un excelente hotel, muy bien ubicado. Bonito. Cómodo, habitaciones amplias, limpias y muy bien equipadas. La calefacción funciona (cosa que no es posible decir de todos). Las camas muy cómodas. Pero lo que màs me impresionò es la calidez, amabilidad y dispocisión de la gente que nos recibiò, un ambiente cálido, cordial y personal. Absoluitamente recomendable. Mis felicitaciones.
Genuine Hotels.com guest review
2 night romance trip Jun 27, 2013
dimitri
CL
5.0 / 5Outstanding
"Lo mejor de Santiago!"
Me he hospedado en varios hoteles en Stgo. Pero para resumir, el concepto de servicio que tiene noi, esta muy por sobré la competencia. Todo el personal es un 10. Lo recomiendo un 200%.......
Genuine Hotels.com guest review
3 night business trip Jun 20, 2013
A Traveler
CL
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night romance trip Dec 3, 2015
Armando
BR
2.0 / 5Fair
Genuine Hotels.com guest review
1 night business trip Jul 15, 2015
A Traveler
CL
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night romance trip Jul 8, 2015
A Traveler
BR
5.0 / 5Outstanding
Genuine Hotels.com guest review
7 night romance trip May 19, 2015
Marcio
BR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Mar 20, 2015
A Traveler
PE
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night romance trip Nov 14, 2014
German
CO
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
A Traveler
AU
3.0 / 5Good
Genuine Hotels.com guest review
2 night business trip Aug 1, 2014
Rodolfo
BR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Jul 29, 2014
A Traveler
AR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip May 21, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip May 12, 2014
Hildebrando
BR
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip Apr 24, 2014
A Traveler
BR
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Oct 27, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Expedia guest review
Other trip Jan 20, 2014
Mauricio
GB
5.0 / 5Outstanding
"Un servicio personalizado como en casa !"
Genuine Hotels.com guest review
2 night trip Jan 8, 2014
Martin
AR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Nov 24, 2013
A Traveler
AR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Sep 4, 2013
A Traveler
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Aug 9, 2013
A Traveler
CL
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Aug 1, 2013
A Traveler
BR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Jul 25, 2013
dimitri
CL
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Jul 3, 2013
A Traveler
US

TripAdvisor reviews for Noi Vitacura

Overall rating:Based on 565 traveler reviews

Most recent traveler reviews:

Overall Rating
"Very nice!"
04/27/16 Ag200561 Dresden
I have been there again and I can only recommend it. It sits in a very nice residential location, good food and wine. Rooms are comfortable and spacious. The Spa is super!!! A broad variety of services and very nice personnel. Good relationship between cost and quality
Overall Rating
"Great hotel"
04/27/16 Barbara W Atlanta, Georgia
I truly enjoyed my stay at the Noi hotel in Santiago. The rooms are large and very nice decorated. The bed was extremely comfortable. The bathroom has all the cool amenities you can wish for. The breakfast was outstanding with a lot of great food choices! I can only recommend this hotel.
Overall Rating
"Just perfect"
04/08/16 DonquijoteII Miami, Florida
First time at this property, the experience was excellent, great small luxury hotel, very well trained staff, great food and service at the restaurant, beautiful spa on the basement and amazing rooftop terrace. I am going back soon.
Overall Rating
"World class Service in an exquisite neighborhood "
04/04/16 Luis G Santiago, Chile
Best experience. Great Service, wonderful room, spacious, silent and classy. Celebrated our anniversary. Loved the place and the neighborhood. Wonderful for a morning walk. Spectacular shopping close by. The terrace is beautiful with a stunning. Absolutely recommendable. Among the top 2 hotels in santiago.
Overall Rating
"What a disappointment"
03/12/16 JHopeBe
We were really looking forward to staying at this hotel because of its great location, but the hotel was a nightmare from the beginning. First, the hotel did not show up to pick us up from the airport (even though they had assured us via email that they would be there to pick us up). When we called to ask where they were upon our arrival in Santiago, the hotel told us the driver was no longer coming and to just take a taxi. The taxi ended up costing us three times what the hotel was allegedly going to charge us. Next, we checked into the hotel, and having just arrived in the country, we needed change for 20 pesos to tip the bellman. The front desk told us that they didn't make change, which I have never heard of. After checking in, the bellman took us to our $400/night terrace suite, which is a nice sized room, but not exactly a suite, and we immediately noticed how hot the room was. We keep the curtains closed at all times, and the room never got below 20 degrees during our entire 5-night stay. The food on the breakfast buffet is lousy, and the staff is overworked, so it is difficult to get coffee or juice. It's not worth paying extra for breakfast. On our third day at the hotel, the lobby staff was rude to our tour guide and wouldn't let her use the lobby bathroom before departing on our tour, even though she was with us. On the afternoon of our fourth day, the front desk called to ask us why we hadn't checked out yet (even though we were booked for one more night) and demanded that we prove that we were booked for one more night. And finally, when we checked out on our last day, the hotel tried to charge us for an additional night and for the lousy breakfasts for which we had already prepaid. In sum, we have never been treated in this manner by an allegedly 5-star hotel, and we will certainly never return to any Noi-branded hotel.
Overall Rating
"peaceful elegant residential area, great alpaca ponchos in the hotel shop!"
02/27/16 razakirmani London, United Kingdom
Lovely spacious room and bathroom, with separate sink area in bedroom, comfortable bed, large windows, mine looked out over mountains in the distance. I loved the breakfast as lots of healthy options too, not just pastries and cheese. Nice spa, very restful, with a view of outdoors from the jacuzzi (but private, no-one can see in). The hotel gift shop has some amazing pure alpaca pieces - I chose to buy from here rather than the los dominicos crafts centre after comparing. I bought an alpaca wool poncho, then went back for two more as they were exquisite, don't look touristy and I wear them all the time back in the UK - have had lots of compliments on them.
Overall Rating
"What a rooftop bar!!"
02/25/16 Marc_Karin Belgium
Did not stay in this hotel, but we had a drink on the rooftop bar. Clearly the place to be for the young and beautiful. Astonishing views on the Andes, great pisco sour, trendy music. Bar is located around the pool. Staff is very friendly and efficient, and prices are reasonable.
Overall Rating
"Nice room, great pool, poor breakfast"
02/17/16 Nicolas H
We spend 1 night at Noi... expectations were high cause the Hotel is expensive, the room was very big, nice details, the pool in the higher floor was also very nice with great view of the city. The bad things were the service in the pool, we asked for a couple of lemonades and the guy at the bar didn´t even say "Hi" to us..... next day we had breakfast and it's quite poor, not so many things as we expected in a Hotel of this level.
Overall Rating
"Chilean vacation"
01/27/16 Charles H Grosse Pointe Farms, Michigan
The Noi Vitacura is a spectacular hotel! The location is in perhaps the most beautiful part of Santiago. It feels like a very high-end neighborhood. There is a high-end boutique shopping center 2 blocks away and several local restaurants and bars very nearby. The Noi is very modern with cascading waterfalls, lovely pool area, excellent exercise facilities, a terrific coffee shop and excellent dining facilities. They have 3 rooms available to use if you have a late flight. These have a leather couch, desk, chairs, full bathroom and shower. The hotel allows you to store your bags after checkout and leave them there until you depart for the airport. We used the room from 10 am until 7:30 pm. What a wonderful accommodation!
Overall Rating
"Lovely Service"
01/25/16 Erica G Vina del Mar, Chile
My first experience with Noi Vitacura was good, but not great. I loved the hotel's location in classy Vitacura, the hotel café had some amazing vegan GF treats, and the bathrooms had waterfall shower heads! However, there were various issues with our specific room, the main one (and the most obnoxious) being a flashing light that would come on once all the lights were out. How can anyone sleep peacefully with that in their face? At 3:30 in the morning it was a little late to get a new room, so we were stuck sleeping with pillows over our heads. My husband communicated the issues we had with the hotel manager, and we were gifted another night. In all my experiences of traveling I have never had this happen! We came back a month later, and when we checked in we found that we had been bumped up to a suite with champagne and chocolate covered strawberries waiting for us along with a hand written apology. Amazing! The rooms themselves are VERY nice and modern. Remote controlled curtain openers, speakers in the shower/bathroom (so you can follow your tv show while you go!), soaker tubs, and waterfall shower heads. The beds are extremely comfortable, and the pillows are to die for. I'm a huge stickler for clumpy pillows, and there is none of that going on! The food is also AMAZING. Each time we have stayed at Noi we have order room service and have been blown away by the level of quality in the food. Even at 3:00am you can get an amazing, FRESH sandwich. The breakfasts are also so, so good. As a health nut I hate it when I go to a hotel and all they have are pastries and eggs/toast for breakfast, but this place offers sautéed veggies, olives, infused water... so good!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews