This is my first choice for hotels when coming to Williamsport. Staff is friendly, it is close to everything I need and actually has more amenities than I need.Genuine Hotels.com guest review
"Nice room for affordable price"
The Hotel and rooms are very clean and smoke free. I like this Hotel because the room layout is very nice. The staff are helpful and friendly and the cost is very affordable with all the extras of quality internet access and breakfast.Genuine Hotels.com guest review
"A very comfortable stay!"
Large room with a complete kitchen. Much more than I expected.Genuine Hotels.com guest review
"great hotel but needs investment in new mattresses"
Everything was great about the stay except the mattress was so squeeky that whenever either one of us moved, it woke the other up.Genuine Hotels.com guest review
"Best Hotel for longer stay when hiking State Parks"
The room was amazing and the kitchen area was much more than we'd ever expected! One thing we'd change about the room is - the bed needs a better mattress. Just did not care for the mattress at all and sleep was not as restful as we'd hoped for. The rest of the room was perfect. Breakfast every morning was very good. Parking garage was right across […] the street and convenient to keep the vehicle safe. Cleaning personel do not bother you early in the morning and that's a HUGE plus for sure! The location was good as well since most brand name restaurants were within a few miles. Read moreGenuine Hotels.com guest review
Hotel was the best. Great Hotel Good Location for downtown access.Genuine Hotels.com guest review
"Probably best for business traveller"
Hotel and staff were great. The only reason that it did not gat all 5 stars is because the room layout is a little strange. The kitchen area is really nice, the bathroom is nice but small. The room has a nice desk area for a business travellerGenuine Hotels.com guest review
Our overall impression of the hotel was very positive. It was easy to get to from the highway and within walking distance of many restaurants and attractions in downtown Williamsport. Parking was directly across the street in a parking garage at no additional charge. The staff and room were very nice. My only two negative comments are related to pets […] and the temperature of the breakfast area. An inconsiderate guest left their dog alone in their hotel room for about 4 hours. The dog barked and scratched the door continuously during this time. This disturbance was experienced by everyone else on the floor. Despite repeated complaints, the hotel staff was unable to doing anything until the guest returned. My issue is that a hotel that accepts pets needs to have a designated section of the hotel for them and have a contingency plan for disruptive pets. The second complaint was the extremely cold temperature in the dining room at breakfast. Although everyone wore jackets to breakfast or went back to their room to eat, staff did nothing during our 2 stays there to moderate the temperature despite multiple complaints by guests. Read moreGenuine Hotels.com guest review
"Right near Lycoming college"
I was surprised and pleased by the appearance of the room and the convenience of having a kitchen.Genuine Expedia guest review
Really enjoyed our stay here. The hotel is pretty new, comfortable bed, gym that is open 24hrs, complementary cookie when you arrive, free parking, free breakfast with plenty of healthy options, new facilities -- great value! Never been to Williamsport so I can't really say much about the location, but it's a great hotel for a pit stop on our way to […] upstate NY. Would definitely return again. Read moreGenuine Hotels.com guest review
"Pretty nice hotel"
Everything about the place was as good as or better than expected for the price range. It's within a reasonable distance of a lot of decent restaurants and the room was clean and comfortable. Only quibble was the parking was a little hard to find at first.Genuine Expedia guest review
"Pleasant Staff to Assist You"
We enjoyed our 1 night stay. Room was absolutely spotless, but it was kind of cramped. Staff is patient and friendly and will answer any questions you may have. The only thing that we were disappointed was that there weren't enough eggs for Sunday breakfast. Therefore, we had to go out for breakfast. We were surprised at this because it was a holiday […] weekend, Memorial Day, and that they should have anticipated that there would be an increase in hotel occupancy. The good thing about this hotel is that it is pet friendly, but there is a $45 charge even for 1 night. We are planning to return back to this hotel since we are re-locating to this area and looking for a permanent residence due to a new job opportunity. Read moreGenuine Hotels.com guest review
The hotel itself is great. It is very clean and the staff is attentive to your needs. The rooms are great and for the price paid is definitely worth it. The only slight downside this hotel has is you park in a parking garage right next to it and the card they provide you to enter and exit sometimes de - magnetizes and won't let you out the following […] morning. It is only a slight problem since you can just walk back to the desk and ask for another pass. This is a great hotel and plan to use it again next time I'm in Williamsport. Read moreGenuine Hotels.com guest review
"Not Marriott standard"
The sofa bed was very uncomfortable & had pet hairs. Scarce toiletries in bathroom.Genuine Hotels.com guest review
Response by TownePlace Suites Williamsport Thank you for taking the time to complete a review of our hotel! We are very sorry that we did not meet your , or our own standards. Our goal is to provide the best hotel experience by providing local area knowledge, amenities, and the best cutomer service. We would love for you to stay with us again and give us the oppertunity to make your stay incredible! Sincerely, Jessica
I would only have improved the breakfast. Everything was as advertised.Genuine Hotels.com guest review
"Good Value for the money"
The staff was extremely welcoming. There are no extra charges or hidden fees. Even parking is free! Also, they did not hike up their rates for graduation weekend. Definitely a good value.Genuine Hotels.com guest review
"Convenient hotel for college reunion"
We booked this room by mistake. We have previously stayed at Marriott Residence Inn located on the next block and thought we were booking that hotel again. The rooms at the other hotel were much bigger. Both offered kitchen conveniences.Genuine Expedia guest review
Response by TownePlace Suites Williamsport Andy, I apologize for your less than desirable stay. Although TownePlace Suites guestrooms are 30%larger than traditional guestrooms, I understand your need for extra space. I hope your stay was otherwise enjoyable. Please come back to stay with us again. Jessica Betz Front Office Manager
"Okay hotel overall. Nice breakfast!"
First of all, the girl at the front desk was not necessarily rude, just curt & unfriendly, she literally didn't have any good news for us. Each time we asked a question or needed something, her answer was that "she was sorry, but that wouldn't be possible" or "no, they didn't have that". And then, someone was vacuuming the carpet in the lobby while […] we were checking in, and not only did he not turn it off while we were doing that, but he actually came closer to us at the front desk & vacuumed right next me as loud as could be so that the girl at the front desk & I had to shout to hear each other. Our room was okay, some spots on carpet & smudges on walls. There was a shower with a glass door in the bathroom which was nice. But when we pulled out the couch to make it into a bed for our two kids, it hit the king bed, making it so that we couldn't walk around it & had to climb across the bed to make it to the other side of the room. This didn't seem like a good layout of the room. There was no bedding on the fold out & only a limp, dirty looking blanket in the closet. I went downstairs to ask the girl at the front desk for some bedding for the fold out, but she said there wasn't any available. So she gave me a king sized flat sheet to put on it. This is without a mattress cover or fitted sheet. Gross! This being said, the breakfast was very good & the lady doing the breakfast was extremely nice & helpful. She definitely was a positive aspect to our stay, and made up for the problems the night before. So it was a decent hotel, there were a few problems, but the breakfast was great! Read moreGenuine Hotels.com guest review
Response by TownePlace Suites Williamsport Dear A Traveller, Thank you for taking the time to complete our survey! I am sorry to hear that we did not meet your, or our own standards. This is not the norm for us, we strive to exceed customer expectations. We would love for you to try our hotel again. Sincerely, Jessica
goodGenuine Hotels.com guest review
The hotel and the hotel staff were great. They were friendly, helpful, and professional. The hotel is centrally located, and it's really easy to walk anywhere downtown. With a central location, though, comes street noise. My room was located across from the bus station, and I got a mixture of bus noise and regular street noise throughout the night. […] If you book the hotel knowing that such noise is a possibility, you'll be fine. Read moreGenuine Expedia guest review
"in town but with funny parking"
everything was just what we wanted/needed for Lycoming graduation weekend. Parking was confusing though. We like to park and check in and rest but they have a pull-over in the front (we kept circling around because we didnt understand) where you sit your car as you go in and check in, drop your stuff off and then get your parking ticket for the garage […] across the street. I wish there was a note with the hotel confirmation that parking was in a garage or that it could soon be possible to have the garage scan your phone or receipt of your hotel room to let you in the parking garage. Just wish i was notified how parking was going to work before I got there and drove around in circles. Maybe a "check-in First" sign where the standing lot is out front? Read moreGenuine Hotels.com guest review
We had a wonderful time in Williamsport! Wonderful area and nice folks working at the hotel. We would stay again.Genuine Hotels.com guest review
Nice rooms and facilities. All of the staff were very friendly. I'll definitely be back. Great Job!Genuine Hotels.com guest review
We stopped through on our way home and stayed at this newer hotel from a division of Marriot that was a surprise. The room was a decent size and had a full galley kitchen with dishes and silverware. The bed was very comfortable and the bathroom was modern. I would definitely stay there again.Genuine Hotels.com guest review
The Studio Room was perfect. Lovely room and amenities. Conveniently located, parking included, breakfast was great. Local pizza place Long Island Pizza nearby was phenomenal. Staff was kind and accommodating. Wonderful breakfast included.Genuine Expedia guest review
"The room was comfortable."
Everything was great; the bed, the bathroom (a huge shower), and the fully stocked kitchenette. The biggest complaint I had was that there was no clock in the room. Every hotel that I have stayed in over the years have had a clock.Genuine Expedia guest review
Nothing but good things about this place, you get a lot for your moneyGenuine Hotels.com guest review
They stay was great. Comfortable but a little noisy at night with the suburban busses.Genuine Hotels.com guest review
The staff and front desk did an amazing job!Genuine Hotels.com guest review
I really enjoyed my stay at Towne Suites in Williamsport. It was new, very clean and comfortable with an excellent staff. Jessica, at the front desk was extremely friendly and very helpful and kind. It was also in a great location. Close to good restaurants .I would recommend this hotel.Genuine Hotels.com guest review
"Awful customer service"
Hotel was nice and clean. Location was great. Customer service was awful. Staff was not polite or helpful. Upon check-in they just seemed that I was bothering them. I had to ask why I had an extra card in my envelope and she said it is for the parking garage. I had to ask her where the parking garage was and then she curtly explained the parking situation. […] We left and entered the hotel at least four times during our stay and not one time did the hotel staff speak to us. My husband went to the front desk for ice because there is not a machine on every floor and the desk clerk seemed very annoyed. Based on the customer service we received we will not be staying there again! Read moreGenuine Hotels.com guest review
The hotel itself was great the room was very nice and very clean, the service was great too.... Only draw back was the parking was across the street in the parking complexx but other than that it was greatGenuine Hotels.com guest review
Very clean and modern at a reasonable rate.Genuine Hotels.com guest review
I stayed for one night on a Sunday. The hotel is right across from the bus station, so the noise was noticeable when buses pulled in and out of the station. Staff was very friendly and rooms were very clean. Very close to a Wegman's for all meal needs if late on a Sunday night like I experienced. Overall, great hotel stay! Loved the fresh cookies : […] ) Read moreGenuine Expedia guest review
Ask for a room on the back side away from bus station and you won't hear anything. Breakfast good, beds good, clean and neat. Hotel staff very friendly and helpful. Nice to have a mini kitchen to save on cost of dining out.Genuine Hotels.com guest review
"Awesome Deal During Mardi Grass Weekend"
I got a great deal on this hotel. The staff was super nice and helpful. Great central location for a weekend like Mardi Gras. Only downside was the pool and hot tub were out of order. Other than that I'd definitely stay here again!Genuine Hotels.com guest review
"my favorite place to stay."
The only thing I don't care for is the breakfast. need more of a selection.Genuine Hotels.com guest review
"Clean and Convenient"
It was right off the highway. Close enough to the Cell Block so no one has to drink and drive. Rooms are clean. Breakfast was Decent and the price wasn't bad neither. We def would stay again.Genuine Hotels.com guest review
"Close to downtown and Lycoming College"
Great location and the room was spacious and comfortable. We got a great price for a suite. We liked the king size bed and the small kitchen in the room. The only thing we didn't like was the parking was across the street in a garage above a bus station but at least it was free as part of the hotel stay.Genuine Hotels.com guest review
This is the second time I have stayed at TownePlace. I love the room layout, the ease of parking across the street, and everything is like brand new. Teh staff is kind and cheerful. I require Internet access and a desk when I travel and the room offers a perfect working environment with the small kitchen as well. I'd reccomend TownePlace Suites to […] everyone. Read moreGenuine Hotels.com guest review
Hotel had everything we could need and more. Staff was very friendly, everything was clean and hotel was within walking distance to everything we needed. Would stay here again.Genuine Hotels.com guest review
"Book this hotel!"
This hotel was wonderful, the perfect place for my 2 night trip. It is a steal of a deal for all that you get....a grocery store within walking distance, and a full functioning kitchen allowed me to save some money. The room was clean, modern, and very functionable; the hotel staff was extremely helpful and welcoming. The area is very safe and close […] to restaraunts, coffee shops, and shopping; the safe and convienent parking was also great. Read moreGenuine Hotels.com guest review
"Great hotel located in downtown Williamsport"
We had a great 2-night stay at this pet-friendly hotel. Breakfast choices were great, too, w/ some healthy options. Staff was very accommodating and professional. Some feedback though, they've recently raised their pet fee from $45 to $75. I can see if a guest stays for 5 days or more that $75 is appropriate, but not for short stays. Also, the hot tub […] looks like it needs some TLC and a cleaning. Overall, very nice place! Read moreGenuine Expedia guest review
Response by TownePlace Suites Williamsport Adrienne thank you so much for your review! We really appreciate your feedback , it lets us know how you feel about cerain changes. We did recently raise our pet fee then realized it was to high for our guest who who are only with us a few nights so we lowered again to the $45.00. I hope you have many more great stay's with us at the TownePlace Suites.We look forward to seeing you again. Sincerely, Jessica
Was there one night on business. Great place, good price. Would recommend.Genuine Expedia guest review
staff was very nice, they saved my 5 year granddaughter's lost toyGenuine Expedia guest review
Response by TownePlace Suites Williamsport Thank you for your review! We love to get feedback from our guest's. I'm so glad we were able to find your grandaughters toy and keep her trip special! We look forward to seeing you in the future! Sincerely, Jessica
We had a blast. The kids loved the pool. The staff is super friendly. Will be doing it again in a couple weeksGenuine Hotels.com guest review
"5 night stay"
hotel ok. was very disappoited with fold out bed from couch it was in poor shape. pppppppppppppppppppppppppppppppppppppppppppppGenuine Expedia guest review
This hotel was very nice for the type of getaway we needed. The only thing that was a little disappointing is the hotel allows pets, and there was a dog that kept crying.Genuine Hotels.com guest review
"Christmas Eve in W-port."
Checked in ,very convenient,park garage directly across street,cameras..nice sec of town,nice facilities,brand new.... wegmans down road...wonderful...great eve for my daughter and i..Genuine Expedia guest review
Clean and good locationGenuine Hotels.com guest review
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