Gran Melia Rome - Rome

This is a newer hotel and it is very well designed. I could tell from the moment we arrived that the staff was geared toward providing the highest level of customer service, and they delivered without question. The hotel provides most amenities, including complementary wifi that is reliable and a decent speed. The rooms are spacious and very well laid […] out. The hotel is a long walk from most of the major sights in the city. The staff of the hotel reads your request notes and makes every effort to accommodate them. I would not hesitate to stay here again and I look forward to my next visit. Read more

Genuine Expedia guest review

Great location. Newly renovated. Modern rooms and showers. Great view.Great Spa. we will return. Ambience is still a bit quite.

Genuine Expedia guest review

Our trip to Italy was amazing but I have to say that our first stop at the Gran Melia almost ruined the rest of it! The hotel is phenomenal. The Red Glove service is exceptional. I cannot praise this hotel and it's staff enough. We will be staying at the Gran Melia the next time that we are in Rome.

Genuine Expedia guest review

Ewelina was great at check in, making us feel welcome. room was amazing. service was perfect. location makes for some long walks and/or taxi rides, not at all a concern as the quality of everything else offsets this minor inconvenience. the peekaboo shower is perfect for romance. I would definitely stay here again.

Genuine Hotels.com guest review

We stayed for 4 nights. We arrived earlier than expected and the room was not ready so we went for a 2 hour tour. Upon return the room was still not ready so they upgraded us. The location of the room was noisier than we were used to so upon request they moved us but back to a regular room. The regular room was a bit small but in a much quieter location. The […] staff were extremely polite and helpful. They kept checking if everything was ok. Concierge staff were knowledgeable and helpful in booking tickets for venues. It is a beautiful hotel with a lot of grounds considering it is in in the middle of a city. As it just opened in April'12 it is new, well decorated and well maintained. There is a shuttle to a certain point in the city there and back from the hotel at certain appointed hours. Highly recommended. Read more

Genuine Expedia guest review

The hotel was beautiful and the staff was friendly and helpful. The hotel is walking distance to the Vatican and St. Peter's. The hotel has a shuttle into the center I'd the city, but we did not use it. Overall it was a lovely stay.

Genuine Hotels.com guest review

We stayed here for four nights in November and it was wonderful. The decor is a gorgeous mix of modern and some classic elements (like the paintings on the headboard). The service was very five star and it is just next to the Vatican. The rest of the sites are a five minute taxi ride or thirty minute walk. The only thing that is true from the negative […] reviews is the high price for food, drinks, spa etc but what can you do? It's rome and its a five star hotel.... We just had coffee in the morning and drinks one night and the rest of the meals ate out. Make sure to hang out in the beautiful spa (included in the price) and ask for a room with a BATH while booking! Not all rooms in the same category have the same layout. Our first room had a big closet and small shower and we switched to a room with no closet space but a huge bath and shower area. I would stay here again if I go back to rome and would not even bother trying another hotel. Read more

Genuine Expedia guest review

This hotel is spectacular. The contemporary design is exceptional from the guest rooms to the spa facilities. The outdoor dinning area around the pool is beautifully done. The staff was always friendly and helpful.

Genuine Expedia guest review

very nice, great location, good food, nice staff, rooms a little small and limited movie library and tv in english but otherwise would rate highly

Genuine Expedia guest review

I am an extremely fussy traveler...I would not give a hotel this rating unless they earned it. I do not understand the low ratings by others, but to each his/her own. The hotel is new, small quirks are to be expected, though I did not experience any issues. Staff was seasoned, we especially appreciated Andrea! Hotel is located slightly outside the very […] noisy city...a much welcomed retreat to return to after braving Rome. Pool area is so peaceful you never want to leave! Drinks and food is too expensive however. Too bad about the drinks as they have a very chic bar area. Read more

Genuine Hotels.com guest review

The Gran Melia is in a great location, it is very close to majority of the sites. It is a bit pricey but it is well worth it. I would definitely stay here again. The hotel staff was very friendly and helpful. The hotel has only been open about two months and they still have a few minor things to finish, however, it should not affect the comfort of […] your stay. Many thanks to Tiago, Francesca and others whose names I have forgotten. Great stay!! Read more

Genuine Expedia guest review

The Gran Melia is like so many Mexican type timeshare resorts. All about the splash, nothing about the convenience or comfort of the guest. Built part way up a San Francisco steep hill, the hotel has no rear entrance to make it easy to get down to the river area. Instead you must walk the opposite direction, and up and down the steep hill. And do that […] just to get a soda, because the hotel has no shop to buy even that. Lunch was $75 Euros in the hotel restaurant. There simply were no less costly options. The room was splashy but tiny, with no luggage racks. Read more

Genuine Hotels.com guest review

After staying at a number of hotels in Italy I found the Gran Melia to be the best. Although the breakfast was not included in our tariff, a good deal was still available through their rewards system.The television service available was the best English TV service available to us. In most other hotels we could watch only news in English The staff were […] happy to assist us in any way, both requested and not requested. I would stay there any time that we went to Rome, Spain or any of thier other locations. Debbie and Michael from Australia Read more

Genuine Expedia guest review

Hotel had thought of everything, lovely extras such as chocolate and bottled water at night and a tasty morsel late afternoon. Staff were delightful and extremely helpful, although out of the city centre a mini bus service runs on the hour from and to hotel. Food in the hotel restaurant was excellent and breakfast equally of a high standard with great […] variety. This hotel certainly earns its five stars and I would give it another if that were possible. Read more

Genuine Expedia guest review

The hotel was extremely stylish and comfortable. Wonderful to have a resort-type retreat, but it's still very handy for all the main sights. A few small niggles: $8 for a cup of tea at the pool bar was a bit extreme. Aircon faulty one night. Room controls for lighting, etc, were over-complicated and not completely reliable. Staff couldn't possibly have […] tried harder and deserve high praise. Read more

Genuine Expedia guest review

We absolutely loved the hotel. The location was fantastic and the facilities, including the spa were stunning and the breakfast was of an exceptionally high standard. The staff were absolutely lovely - helpful and welcoming. Treatments in the spa and drinks from the bar were expensive, but you would expect this in a hotel of this standard. We will definitely […] be returning to this hotel. Read more

Genuine Expedia guest review

Nice new hotel with a host of services. The price of the food and drinks are pretty high even for a hotel of this standard. The reception staff are excellent and the chap the does the hotel shuttle was really friendly and very helpful. However, in total contrast are the bar staff by the pool who seem pretty indifferent to your presence. You'd think […] they'd be a bit more attentive considering the price of the drinks. All said though we had an excellent stay. Lovely room and great facilities. Happy with the reduced rate we got through expedia if we'd paid full rate i think i might be a bit more critical We would stay here again if we return to Rome. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Couldn't fault the hotel! A beautiful hotel which compliments a beautiful city. We had an amazing stay, staff were extremly friendly and always there to help. Great location in Rome, swimming pool and gardens were immaculetly kept. Being a 5 star resort the drinks and food were quite expensive but this is to be expected in such a stunning hotel. All […] in all a luxurious, relaxing stay which we will remember for a long time. Read more

Genuine Expedia guest review

Hotel opened in April. Walking distance from City Cente but with the benefit of excellent facilities including a fantastic pool area. After a morning's touring it was great to soak up the sun nad relax. Staff were outstanding.

Genuine Expedia guest review

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Genuine Hotels.com guest review

La stanza che avevamo prenotato era troppo piccola per le nostre esigenze. abbiamo fatto un cambio camera ed il costo era un po alto.

Genuine Expedia guest review

Hotel moderno, localização boa em relação aos principais pontos turísticos, limpeza do quarto / hotel perfeitas, o café da manhã que poderia ter uma variação melhor (mas não deixou a desejar)

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very well located, between Città del Vaticano and Trastevere, in walking distance to most points of interest. We had the cheapest room, which was not cheap at all, but all in all it was worth it. However, the room was quite small, the equipment damageable and, from time to time we wondered, if the architect thought about living in the room or only about […] looking at it: when opening the window, the curtain rod got damaged, e. g. Problems with the air condition in our room could be solved within a day. The site is new, luxurious, the staff is polite and does it's best but, maybe, is not yet experienced enough.That's what came to my mind when a waiter shot a cork of a bottle of champagne to my head when opening it... :) Read more

Genuine Expedia guest review

4 giorni stupendi! Un albergo così chic è da tempo che non lo trovavo. Pulizia, confort, cura dei dettagli, gentilezza e professionalità del personale. Da consigliare senza esitazioni!!!

Genuine Expedia guest review

Notre séjour a été formidable avec un service parfait, un hamman et un SPA tellement agréable après une journée de visite Un personnel très sympathique et une chambre zéro défaut, Bravo à toute l'équipe, Isa & Gilles

Genuine Expedia guest review

Un hotel recomendable por la calidad precio. Está muy cerca de los Museos del Vaticano y la basílica de San Pedro. Restaurante con Estrella.

Genuine Expedia guest review

Fantastisk upplevelse i Rom. Hotellets personal otroligt serviceinriktad och välkomnande. Hotellet förtjänar varenda en av sina stjärnor. Läget är inte nära tunnelbanan men det ligger i norra delen av mysiga Trastevere precis intill Vatikanen. Gångavstånd till Roms historiska centrum och nästan alla sevärdheter. Vi bodde i Platinum rum med city view […] och inkluderad frukost. Det finns ofta en filosofi att "skippa hotellfrukost och ät på ett café"... detta funkar säkert bra om man bor på ety lite sämre hotell, tillämpar man den på Gran Melia i Rom gör man bort sig. Frukosten är fullstänfigt förstklassig! En av de bättre vi någonsin hittat. SPA inträde är inkluderat i rummet och även dessa faciliteter är top of the line. Bastu, ångbastu, isbad, duschupplevelser, relax avdelning, utomhuspoolen med 35 gradigt vatten och bubbel. Allt helt nybyggt och superfräscht. Om det inte redan framgått rekommenderas hotellet varmt! Read more

Genuine Expedia guest review

Très bel hôtel, neuf et très design. Excellent service. A 4 mn à pied du Vatican. Une navette gratuite de l'hôtel vous emmène en centre ville avec un départ toutes les heures et vous y ramène. Tarifs room service et petit déjeuner plutôt prohibitifs (comptez 40 € pour un petit déjeuner avec panier du boulanger, jus de fruit frais et panecakes + 8 € […] pour service en chambre) mais vous êtes dans du haut de gamme... Vous avez aussi l'option de prendre votre petit déjeuner à l'extérieur ! Je recommande donc tout particulièrement cet hôtel. Read more

Genuine Expedia guest review

ottimo

Genuine Hotels.com guest review

Très bel hôtel très bien placé accueil excellent nous avons toujours eu immédiatement la réponse adaptée à notre moindre demande le personnel est très agréable nous ne pouvons que le recommander

Genuine Expedia guest review

Très bel hötel, bien situé, jardin agréable, service parfait.

Genuine Expedia guest review

Hotel luxueux et agréable. Personnel très attentif -- pas très francophone Un petit peu excentré, mais du coup très calme Pas testé le SPA

Genuine Expedia guest review

Geweldig hotel, zeer luxe en comfortabel midden in Rome oase van rust. Uiterst vriendelijk personeel. Gratis vervoer naar het centrum. Ontbijt zeer goed. Lounge bar prachtig alleen drankjes erg duur.

Genuine Expedia guest review

Unglaublich freundliches Personal, wunderschöne, sehr gepflegte Anlage. Hervorragendes - für Italien völlig untypisches - Frühstück. Schöner, sehr sauberer Pool. Ideal für Familien mit Kindern, um Städtetour und Erholung zu kombinieren. Lage sehr angenehm, da relativ ruhig und trotzdem zentral genug,um vieles zu Fuß zu besichtigen.

Genuine Expedia guest review

Perfect location, combination of downtown hotel and resort.

Genuine Expedia guest review

Bien situé propre très bon service mais très honereux

Genuine Expedia guest review

Hervorragendes Hotel mit einigen Verbesserungsmöglichkeiten. Trotz zentraler Lage weitläufige Anlage. Auch wenn die Zimmer (Deluxe) etwas klein sind. Der Service beim Frühstück ist noch etwas unkoordiniert, sodass man auf seinen Kaffee gerne mal 15 min warten muss. Und die Preise der Getränkepreise kann wohl nur als Mondpreise bezeichnen.

Genuine Expedia guest review

Zeer vriendelijk persoonneel. Aangenaam kader. Buitengewone oppervlakte van de tuin met een mooi zwembad. Goeie centrale ligging vlak bij het Vaticaan. Alhoewel de bar van de terras buiten zeer veel klas heeft, is de decoratie van de bar binnenin absoluut niet aantrekkelijk. Goeie keuken met jammer genoeg een beperkte keus.

Genuine Expedia guest review

splendide hôtel à 5mn du vatican; le personnel est très professionnel, très disponible, très souriant hôtel très propre, ménage fait 2 fois la journée, petit déjeuner très copieux jardin et piscine superbe et très bien entretenus à conseiller vivement vacances avec ma fille inoubliable c'était magique il était très agréable de profiter des infrastructures […] de l'hôtel l'après midi car il faisait trop chaud pour visiter toute la journée j'y retournerai très prochainement je l'espère Read more

Genuine Expedia guest review

Geweldig. Alles was fantastisch geregeld. Een ware paradijs midden in Rome.

Genuine Expedia guest review

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Genuine Expedia guest review

l'hôtel est neuf, très bien situé ( à coté du Vatican), le personnel charmant et efficace, la piscine superbe ( et bienvenue après qq heures de marche ds Rome), le spa ( hammam sauna, jacuzzi) est inclus ds le prix, la chambre en mezzanine avait une vue superbe sur la ville...

Genuine Expedia guest review

This is the best hotel I've ever been to. Rooms are fabulous, the food is excellent and the staff are extremely friendly and helpful. Highly recommended!

Genuine Hotels.com guest review