San Firenze Suites & Spa - Florence

I did a ton of research before booking this hotel. I used other peoples comments to guide me and they were so right. My husband and I loved the hotel so much we added another 2 nights to our visit. The room was just what we wanted. Comfortable, nice size, beautiful bathroom, great bed and nice linens. The staff was wonderful, so nice and helpful. There […] is no downside to this hotel. I would stay here again. Don't think twice, book it! Read more

Genuine Hotels.com guest review

We loved this hotel and the friendly service!! So close to plaza Signoria and the Duomo that made it easy to to everything. Very accommodating and nice - perfect hotel for families

Genuine Hotels.com guest review

The hotel was beautiful and the rooms were nicely furnished. We could see the top of the Duomo from our bedroom window and it was easy walking to all of the local attractions. I booked this hotel because of the great reviews and the adjoining spa. I was hoping to relax in a sauna or hot tub and was somewhat disappointed in that we never saw the spa […] or were offered any of the services. I also wish that breakfast was included as this was the only hotel during our stay in Italy that didn't have the breakfast buffett. We could have had breakfast for 2 but there were 4 of us staying in the suite so we opted for the lesser price without breakfast. Read more

Genuine Expedia guest review

We were traveling with 6 of us and with 2 rooms it was great. Very nicely decorated and the staff was very friendly.

Genuine Hotels.com guest review

The team at San Firenze are running a top notch small hotel. I could not ask for better personal attention and help from any hotel in Firenze or Italy. They added a buffet breakfast while we were there, upping their game from the simpler coffee, juice and croissant when we started. And the location is just outstanding too, less than 5 minutes to the […] Uffizi and Duomo with plenty of restaurants all around. Read more

Genuine Hotels.com guest review

Loved this hotel! Great location. Great rooms- they were big, clean, and modern.

Genuine Expedia guest review

This place is clean, new, comfortable and swanky. We stayed with our family of four. They kitchenette has everything you need for a party of four beautifully contained in a large armoire. The bathroom is spa-like and the beds and bedding are wonderful. Although this is right off of a main square, the rooms are sound proof. –The only con I can think […] of is the price of the restaurant attached to the hotel – 8 Euro for a single scoop of ice cream, 8 Euro for a glass of wine… We paid it because they have a great social hour where they offer great free appetizers. Read more

Genuine Hotels.com guest review

I did my 2 week trip in Italy and went to Rome, Florence, Venice and Capri. San Firenze Suite and Spa is the best hotel we stayed during the trip. It is in the heart of Florence. The room is awesome; very elegant and clean, classic design with modern hardware, and it even has a kitchen. The hotel receptionist is very helpful. She told us where to visit, […] and recommended me good local restaurant with authentic Tuscany food and very good price. It is a couple blocks away from the night club area, but the neighborhood is nice and quiet at night. We also tried the SPA. It is good price and the equipments are very good. One side note though, although it claims it has free WIFI, I find the connection quality is not very good. Read more

Genuine Hotels.com guest review

The location was better than expected...walking distance to all major sights. We had a junior suite which was very nice...liked the kitchen which we used frequently. The bed was plush and difficult to leave...The ladies working the front desk were extremely helpful with booking tours and directions and advice. Very enjoyable visit.

Genuine Hotels.com guest review

Room was very large as was the bathroom. Terrific personal service from front desk. Great location.

Genuine Hotels.com guest review

Very well located within Florence. Despite being in a highly trafficked area, I did not hear much noise from the street. However, the walls could be better soundproofed within the hotel. The rooms are small but stylish and very clean. The beds were firm (which is a rarity in European hotels) and the bedding was comfortable. The room though was a bit […] under air-conditioned, and while there was a thermostat in the room, we were unable to lower the temperature to increase the air conditioning. The biggest comfort issue though was that the drain in our shower did not function properly because it was blocked with hair. Within a few moments of showering, the shower would overflow into the bathroom. We raised the issue but by the next day, the hotel did nothing to fix it. We raised it again the next day to a different staff member and it did get resolved by the evening. There was also a rather strange incident that occurred. We took the elevator to the Spa level to take a look at the facilities in order to decide whether we wanted to reserve time in the spa. When the elevator reached the Spa floor, a woman (who works at the hotel front desk) yelled at us & was sheltering herself from behind a door. Apparently she was undressing in the hallway and had not realized the elevator allowed guests to that level. She yelled at us for a few moments and glared at us, and it was rather uncomfortable. There were no signs whatsoever indicating that the spa level was off limits unless you made a reservation. And the elevator took us to that floor. It is rather strange for a staff member to undress in a public area and not in a bathroom. Those two issues may just be growing pains since the hotel is very new. I would give this hotel one more chance when we return to Florence because I think it has much potential. Read more

Genuine Hotels.com guest review

+ Great location Good staff All brand new - still renovating They haven't finished reception area and SPA No GYM yet (mentioned on expedia web-site) Noise after 10am because of builders

Genuine Expedia guest review

My wife and I stay from 7/16/11 to 7/19/11. The staff was very friendly and helpful. They spoke great english and answered all our questions. The room was clean. My wife was very impress with the bathroom cleanliness, spacious showers, and the shower heads. Elevator was small so prepare to make multiple trips if you have a large party (3 people or more […] with one lugage each). The location was perfect, it was a few minutes walk to any major sites. The bed was decent and comfortable compared to other italy hotels we stay at. There spa was being completed, so we did not get to experience. FYI, they do not have a 24/7 front desk service so if you have early check out or late check in (9:30 PM) then you want to plan ahead with them. We have to check out early and had to leave the key at the front desk with a note. As of currently they are trying to contact us, not sur if this is the case....Overall, it was they nicest hotels we stay at during our trip in italy and would recommend it. We would definately return if the opportunities provid. Read more

Genuine Expedia guest review

The perfect vacation hotel was amazing and the perfect location.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were half way into the 1st week of our Italian vacation. This is a small boutique hotel and was ideally located, just off the busy Piazza della Signoria. Notwithstanding that Florence is a small city - the hotel was close to EVERYTHING. We had a lovely room with views of the dome of the Duomo, Giotto Bell Tower and Museo Nazionale del Bargello. The […] room was very well appointed, very comfortable, clean and modern. The staff were amazing!! Elena and Velentina were warm, helpful and incredibly patient with us. Valentina provided us with some wonderful suggestions of places to visit and the "must sees" and "not to be missed". She is from Naples and knowing that that was our next stop, provided us with some very good tips for restaurants and attractions in Naples as well. Read more

Genuine Expedia guest review

The staff were so friendly, the location was right in between the Duomo and the Uffizi Gallery. It was a fab place to stay and recover from all that shopping, eating and gallery hiking. They even have a Spa downstairs with massage on demand. The place was super clean, the bathroom was a pleasure to use, the bed luxurious and what was useful is that […] they have a mini kitchen in a closet, with a fridge, microwave and dishwasher - though I only used the fridge for the free bottle of Prosecco they gave me. Read more

Genuine Hotels.com guest review

San Firenze Suites and Spa was a wonderful surprise. After reading about people's experiences in hotels in Florence with broken ac, dark rooms and disagreeable staff we were worried about what we would encounter at our hotel. What we got were big smiles and greetings upon our arrival, a room with more space than we needed even as a family of 4, big […] windows with gorgeous views and tons of sunlight, and ac that worked so well we were actually cold! The location was perfect. The staff, who seemed more like family, were helpful and lovely. They even sorted out how we would get from Florence to Cannes while we were out enjoying ourselves! The rooms were clean, cozy and beautiful. Everything about this hotel feels new, clean, welcoming and environmentally friendly. Big thanks to Margherita, Lavinia and Valeria for making our time there so memorable, and so perfect! Read more

Genuine Expedia guest review

Nicely appointed rooms and the friendliest staff of all the hotels we stayed in. A really lovely family run business which is top quality.

Genuine Expedia guest review

The hotel is in a fantastic position in florence. The hotel has been finished and fitted with high quality equipment. The staff were very helpful and friendly, although I was very disappointed on two accounts. Firstly the cost of the spa, 60 euros per hour is excessive when it is free in other 4star hotels in Florence. The other is the wifi connection, […] which I was told was not available due to the thickness of the walls. If that's the case please don't advertise it has a hotel facility. Read more

Genuine Hotels.com guest review

This is a brilliant little hotel. It's modern, clean, well decorated and very central. The best base to explore the beauties of Firenze. The rooms are not too spacious but they are well insulated from noise and the bed is very comfortable. I wouldn't hesitate to book there again at all.

Genuine Expedia guest review

This hotel was fantastic, rooms were great and the service was excellent. I would recommend this hotel and would definitely stay here again.

Genuine Hotels.com guest review

Brand new hotel, excelent service and rooms, great location close to main atractions and restaurants. Sure one of the top best hotels in Florence.

Genuine Expedia guest review

Very friendly and helpful staff. Clean and fresh room, wonderful shower. Comfortable and firm bed. No sounds from the outside even though the windows were facing a semi busy square. Very central, many of the top sights within a 5 minute walk.

Genuine Hotels.com guest review

L'hôtel est admirablement bien situé, juste à côté de la piazza de la Signora. L'environnement est calme et l'accueil est excellent, avec un personnel accueillant, souriant et très professionnel. Les chambres sont bien agencées, très confortables et décorées dans un style contemporain.Il n'y a que le petit déjeuner qui est un peu décevant, peu varié […] et pas à la hauteur de l'hôtel. Read more

Genuine Hotels.com guest review

Rundum zufrieden, gerne buchen wir bei einer anderen Gelegenheit wieder in diesem Hotel.

Genuine Hotels.com guest review

המלון מעולה!!, החדרים מאוד נקיים, מאובזרים היטב וגדולים!העיצוב מדהים ברמה גבוהה. הצוות מסביר פנים ומסייע בכל בקשה ושאלה, מאוד נהנינו ובהחלט נחזור שוב! המיקום מעולה וקרוב למרכז העניינים במרחק הליכה של דקות ספורות מכל אתר ולא צריך תחבורה ציבורית..בסיכום מומלץ בחום והתמורה למחיר מצויינת!

Genuine Hotels.com guest review

Très bon hôtel bien situé .decoration et mobilier de charme et de très bonne qualité .malheureusement le bar de l'hôtel était fermé pour congés nous n'avons donc pas pu évaluer la qualité du petit déjeuner et il faut dire que la prestation de remplacement proposée par l'hôtel n'était pas à la hauteur de nos attentes.les chambres sont vastes et confortables.nous […] avions une chambre donnant sur la ruelle et donc un peu sombre mais en revanche très calme ce qui n'est peut être pas le cas pour les chambres donnant sur la place. Read more

Genuine Hotels.com guest review

Muy buena, la habitacion amplia y dentro de un mueble habia una cocina completa, hasta con lavavajillas. Exelente ubicacion y muy bueno el personal.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Perfeita e espero poder voltar, o hotel é bem decorado os quartos espaçosos assim como banheiro e o restaurante também e muito bom.

Genuine Hotels.com guest review

Atencion, las recepcionistas muy Buenas. Todo FUNCIONA perfecto.me quedaria la proxima vez en este lugar.

Genuine Hotels.com guest review

Das Hotel ist wirklich sehr zentral, die Zimmer sind wunderschön. Die Dame an der Rezeption ist sehr freundlich. Für Menschen, die nachts sehr geräuschempfindlich sind, ist es vielleicht etwas zu lebendig, da man durchaus etwas vom Straßenleben auf der Piazza mitbekommt. Ich persönlich empfand es aber nicht als störend. Wenn es überhaupt eine Kleinigkeit […] zu bemängeln gibt, ist es das Frühstück, daran muss in dem wirklich tollen Hotel noch gearbeitet werden. Read more

Genuine Expedia guest review

das hotel befindet sich an sehr zentraler lage und man sieht über die dächer der nachbarhäuser die domkuppel. das zimmer (suite) war wunderschön und gibt keinerlei anlass zur kritik. im wandschrank war eine zauberhafte küchenzeile eingebaut, das zimmer gross und schön und das bad sehr modern. das personal war sehr freundlich. demnächst eröffnet eine […] hoteleigene bar, wo auch frühstück angeboten wird. einziger negativpunkt: aufgrund der zentraler lage ist es abends manchmal recht laut und die fenster müssen zu bleiben (klimaanlage vorhanden). Read more

Genuine Hotels.com guest review

camere enormi con cucina,ottimo x bambini,posizione ottima,è veramente in centro,il massimo x firenze

Genuine Hotels.com guest review

El Hotel es perfecto, muy bien situado. El trato de Francesca, la recepcionista muy maravilloso.

Genuine Hotels.com guest review

Recién remodelado, muy limpio y bien ubicado

Genuine Hotels.com guest review

Assolutamente da scegliere

Genuine Expedia guest review

Prachtig klein hotel, zeer centraal. Topklasse en is het geld meer dan waard.

Genuine Hotels.com guest review

Un emplacement idéal pour cette résidence-hôtel (pas de service petit déjeuner) récemment ouverte qui offre une décoration sobre et luxueuse. Une adresse qu'on aimerait garder pour soi.

Genuine Expedia guest review