All hotels in Zermatt, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Firefly, Valais

4.5 stars
Schluhmattstrasse 55ZermattVS3920Switzerland, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding5.0 / 5
Bar and Beverages
Bar is awesome
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Food
Food is not good
22See all 22 Hotels.com reviews
From 369 reviewsTripAdvisor Traveller Rating

Firefly, Valais

Hotel Info: ‎866-539-8117‎

from $361
  • Suite, 1 Bedroom
  • Suite, 3 Bedrooms (and 2 Bathrooms)
  • Junior Suite, Balcony, City View
  • Loft (Skylight)
  • Standard Apartment, 4 Bedrooms, Mountain View
  • Suite, 3 Bedrooms (and 3 Bathrooms)
  • Suite, 3 Bedrooms (144qm)
  • Suite, 3 Bedrooms (120qm)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is 11 AM
The front desk is open daily from 8 AM - 1 AM
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Firefly Hotel
  • Firefly Hotel Zermatt
  • Firefly Zermatt

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

Rollaway beds are available for CHF 150.00 per night

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in common area
  • Barbeque grills
Things to do
  • Indoor pool
  • Children's pool
  • Ski-in/ski-out access
  • Ski storage
  • Health club
  • Full-service spa
  • Steam room
  • Ski passes available
  • Sauna
  • Billiards or pool table
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Tempur-Pedic mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
  • IPod docking station
  • DVD player
  • Video-game console
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

Children under 16 years old are not allowed in the spa without adult supervision.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Free bicycles on site
  • Mountain biking on site

Nearby

  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby

Firefly, Valais’s small print

Also known as

  • Firefly Hotel
  • Firefly Hotel Zermatt
  • Firefly Zermatt

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

Rollaway beds are available for CHF 150.00 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 5.0 /5 from 22 reviews

Firefly, Valais
Outstanding5.0 / 5
Great Find
Great Hotel and wonderful location. The staff couldn't be more helpful and professional. I would highly recommend this hotel if your looking for a perfect experience.....
3 night romance trip
Firefly, Valais
Outstanding5.0 / 5
Eclectic Elegance
Can't say enopugh good things about the place. About 2/3 of the way up from the train station to the gondola, making both easily walkable. Very modern building with traditional ski chalet touches with a very vibrant mood and extremely friendly and helpful staff. Having breakfast served in your own room is an extra special touch. The room was very large and comfortable,
2 night romance trip
Firefly, Valais
Outstanding5.0 / 5
Very upscale
Very nice facilities.
3 night trip
Firefly, Valais
Outstanding5.0 / 5
Extraordinary!
Every aspect of our family celebration holiday at Hotel Firefly was exceptional - can't recommend it enough! Truly a gem which we would like to keep secret! Thank you to the incredibly hospitable owners and staff for such personal care and all the above and beyond attention to detail. Can't wait to return!
7 night family trip
Firefly, Valais
Outstanding5.0 / 5
Small hotel but you will be taken care of well
One of the best hotel in zermatt, I was actually in a very expensive hotel in zermatt but then I decided to go to firefly. I like this hotel much more. They have great location, nice in room breakfast, beautiful rooms.....
2 night family trip

See all reviews

Firefly, Valais

Is the description of this hotel not correct? Tell us