Treasure Bayou Hotel & Suites - Baldwin

Good clean place to stay. Friendly staff.

Genuine Hotels.com guest review

We were there for a concert on my B-day. I was very excited to find out that there was a shuttle to and from the Casino!

Genuine Hotels.com guest review

I probably wouldn't stay here again if I could help it. The staff was friendly but not very professional. We were given a room by the lobby which was very noisey. The lobby had non-stop traffic thru the night which made sleeping nearly impossible. We asked that our room not be cleaned during our stay to avoid unnecessary traffic and ensure the security […] of our belongings; we just needed fresh towels each day - which i typically do whenever i travel. We were told that we needed to bring our uses towels to the front desk o exchange them for clean towels to ensure no theft of their property - that was a first. While the hotel was clean and suited our needs for this trip, I will probably no stay here again. Read more

Genuine Hotels.com guest review

The sheets weren't changed until I asked. The breakfast was sparse should be put out based on occupancy. Towels were thin. Front desk staff was extremely courteous maid staff was unprofessional and having maids knock on your door to take your dirty towels to bring you clean ones is crazy

Genuine Hotels.com guest review

Besides the fact only one towel was in the room and that we requested late check out but the people still called and knocked. The hotel it extremely nice for the price

Genuine Hotels.com guest review

NOT CLEAN IN ROOM 2 DIFFERENT ROOMS & ALSO MUSTY SMELL & EVEN THE ENTRANCE OF HOTEL NOT VACUMED & HALLWAYS, NOT SATISFIED.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Enjoyed our stayed played at the casino and arrive in a warm and very clean room. The be was comfortable!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean but a long ways off highway

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great hotel. Close to casino. Very clean and courteous. Only wish they offered smoking rooms.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very Nice Hotel. Only major problem was the shuttle van timing. The front desk told us & a few other guest what time the shuttle would start, but it did not start until about 45mins. later than originally said. Some guest were very upset & took there own vehicle, which was not a good idea being they were drinking. My husband did not like the small soaps […] in the bathroom. 2 larger soaps would be better than 5 smaller ones. Also did not care for the bathroom vent to come on every time you switch the bathroom light on. Other than that, I would definitely stay there again. Read more

Genuine Hotels.com guest review

It was fine. Fairly close to casino..

Genuine Hotels.com guest review

Good to stay at just to go to casino. Our sheets were not changed and asked multiple times to receive extra towels and received none. On our last day overheard 2 maids talking while outside smoking to learn they did not have a single person show up from the maid staff the day before. Guess that is why we couldn't get new sheets or towels.

Genuine Hotels.com guest review

With a hotel so close to the casinos you would think they would try to capitalize on the families/people that preferred to stay off the grounds of the casino. This is a new hotel, but it is already grimy. The room service will no even make up you bed if you leave a phone charger on it. The staff is moody and make you feel like you are bothering them […] when you have a question. No smiles from the staff at all. The Breakfast Buffet is not worth a dime. Spit in a bucket is worth more. Price is decent, but I will just stay at the Bestwestern Forrest Hotel or he Comfort Inn in Franklin, LA next time....or maybe try New Iberia. Read more

Genuine Expedia guest review

If they had better service, more bath towels, a pool and a dessent breakfast selection, this could be a 5 Star Hotel. If you want to get away from the big City and enjoy some fishing, gambling and relaxation....this is it.

Genuine Expedia guest review

A good hotel at a nice price. This was my second stay there and the hotel and staff were friendly and very helpful. I would stay there again.

Genuine Hotels.com guest review

A bandaid on the inside bottom of the tub, iron with no board, blinds with no curtains, dirt everywhere including an air filter. And this was the luxury suite!

Genuine Hotels.com guest review

Whereas the price was low, so was the quality of the hotel...very disappointing. The beds were lumpy and uncomfortable, the bath towels were thin and poor quality, and the carpet hadn't been cleaned. The noise level in the hallways and from other rooms was high. It made sleeping well impossible. The front desk personnel had personal visitors which made […] the lobby noisy. The breakfast consisted of stale prepackaged baked goods and wasn't as clean as it could have been. So disappointing since this was our second stay and we were satisfied previously. The quality of the facility and staff has fallen off. Very disappointed. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The only issue was dirty towels were still in bathroom

Genuine Hotels.com guest review

Very nice and spacious, will stay again. Only needs a fridge and microwave in the rooms.

Genuine Expedia guest review

Very Clean; decent service; breakfast included, but kinda sparse on selection of items; good coffee (Community Brand) though; Close to casino; close to our function; glad they have a shuttle to casino (weekends only, ends at 2 am)

Genuine Hotels.com guest review

The shuttle service stopped running the guests had to be escorted in a police car at 2 am.

Genuine Hotels.com guest review

Quiet place to stay. Off the beatin path. Friendly service. The only thing lacking was a skimpy breakfast. Cant complain too much since its free thiugh..

Genuine Hotels.com guest review

It was hard to put a number on condition and cleanlinessss of the room because everythiing except the kitchen was very, very nice and clean. Problems: Coffee pot was dirty and had no glass decanter, my husband called front desk and was told someone would be in the next day after 10:00. Toaster was dirty and the bottom was not attached. Stove and pots […] were dirty. No way would I cook in that kitchen. The electricity kept going off in the continental breakfast area. The outside door into Bldg. E never locked. The phone blinked "Msg. Waiting" the whole time we were there though there never was a message. I reported this and the coffee pot problem. Read more

Genuine Hotels.com guest review

This is a fairly new hotel so everything was nice, clean, modern and comfortable. The only negative was the breakfast. There were a few bagels, bread to toast and cereal. I would gladly stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Hotel is somewhat new, but when I made reservations through Hotels.com and I was told I could have a smoking room..the whole facility is non-smoking. There was no breakfast and we were up for 8:00am due to time change. The juice machine looked as if it had been broken for a while. The employees all gather near the front desk as if a party was going […] on. There was a child that belonged to an employee that was there behind the front desk. The towels in the room were not hotel style towels they looked like they came from Walmart being different colors and real limp (meaning not holding thier shape) I always travel and I stay in nice Hotels and although this one was cheap, I think I'd rather pay the full amount for luxury. I think the owners need to revamp the dress codes for all the employees therefore the guest can identify them from other guest. And the Front Desk employees need to be uniformed all the same with name tags for all. And last but not least, keep the cellphones out of the view of your guest. Read more

Genuine Hotels.com guest review

Very nice room. Enjoyed my stay and will be back.

Genuine Hotels.com guest review

Very nice place to stay. Clean room, good breakfast. Nearly new hotel with friendly service. A couple of things lacking: towels were small, no stand for suitcase. Perhaps they have taken care of these by now. Close to casino and in cajun country.

Genuine Hotels.com guest review

Great staff, clean spacious rooms, great location for the Casino and the Franklin, Four Corners and Baldwin area. We enjoyed our stay and will definitely use this hotel on our next trip to the area. The only Improvements I would suggest are to provide Horizontal hanging space In the closets, an ice machine upstairs, and a better quality of towels. The […] free shuttle to the Casino was also very handy. Read more

Genuine Hotels.com guest review

For the price, this was a very nice, safe and comfortable hotel. It isn't within walking distance of the casino but it is easy to find and well worth the stay.

Genuine Hotels.com guest review

Clean. Very near casino with a shuttle running from 6pm to 2am.

Genuine Hotels.com guest review

The only two things I had a problem is the room smelled closed up and the tub was slippery no non slippery on the bottom of the tub.

Genuine Expedia guest review

I had an upstairs room and an ice machine was needed upstairs. there was some confusion at checkout because I had reserved and paid online. Beside that stay was enjoyable.

Genuine Hotels.com guest review

The hotel was convenient to the casino with plenty parking space. The room were nice and overall all was OK except for one suggestion that I have for improvement. We were in room 114 and when you turned the light on over the sink a vent fan came on that was very loud and annoying even for those who were in the bedroom. One of the wall switchs seemed […] to do nothing so I suspect it was suppose to be wired for the vent fan. Instead there is the one switch was wired for light and fan which I would change. Read more

Genuine Hotels.com guest review

This place appeared to be brand new. Almost to new, could smell the fresh paint. Apparently there is also a casino. But all I needed was a place to stay for the night. Great place.

Genuine Hotels.com guest review

This hotel was extremely nice. Very nice amentities and the room decor was pleasant. the ceilngs were high and the room was clean. The bathroom was perfect, however the toilet was a little low and the toilet seat was small. The mini bar was a nice touch, and very tempting at times. If and when I am in the area I will be staying here again.

Genuine Hotels.com guest review

PAID FOR A SUITE BUT, DID NOT GET ONE!

Genuine Hotels.com guest review

We recently stayed at Treasure Bayou Hotel & Suites and I have to say, I was pleasantly surprised! It must be a new facility as all the bathrooms had beautiful countertops and the wood floor entry way to our room was very nice. The lobby area is very well decorated and the staff was helpful and polite. I would definetely stay there again. I couldn't […] believe even the maintenence team said hello on the way out and told us to have a great day. Again, very impressed as this is in the middle of nowhere! We'll be there again soon! Read more

Genuine Hotels.com guest review

The hotel was very nice, easy to check in, great parking. I cannot give any negative reviews about this hotel. Most importantly it was very clean and a great price.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean and nice.

Genuine Hotels.com guest review