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1 room, 2 adults
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Hotel Maya del Carmen, Riviera Maya

2.5 stars
Avenida 10 Esq. Calle 40Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
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Good3.5 / 5
Great location
Fantastic service
Room is not nice
136See all 136 reviews
From 135 reviewsTripAdvisor Traveller Rating

Hotel Maya del Carmen, Riviera Maya

Hotel Info: ‎866-539-8117‎

from $48
  • Junior Suite, 1 King Bed with Sofabed
  • Suite
  • Studio, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets allowed (dogs and cats only)

  • 2 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

In the hotel

Food and drink
  • Free continental breakfast
  • Barbeque grills
Things to do
  • Outdoor pool
  • Lazy river
  • Health club
  • Pool sun loungers
  • Free use of nearby fitness center
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Separate dining area
  • Balcony
Freshen up
  • Rainfall showerhead
Be entertained
  • 0020-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features


On Site

  • Health club


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Recent reviews

Good 3.5 /5 from 136 reviews

Hotel Maya del Carmen, Riviera Maya
Poor1.0 / 5
It was HORRIBLE!!! We found bugs on the bed and roach or mice droppings in the refrigerator. The place was dirty, so was the pool.
1 night family trip
Hotel Maya del Carmen, Riviera Maya
Fair2.0 / 5
The room was good , but they need more people to work there because wen you need a service they are short staff .
2 night family trip
Hotel Maya del Carmen, Riviera Maya
Excellent4.0 / 5
One night at Chichen Itza
Very cute jungle hotel. Staff was very nice and helpful. The only down side is there are no fridges in the room or TV's.
3 night romance trip
Hotel Maya del Carmen, Riviera Maya
Fair2.0 / 5
Glad we lest after one night
Granted, we were there on a rainy night, but we could barely find our room because the room numbers on the dark doors are painted the same color as the door. We had to FEEL for the number! The refrigerator did not work and -- gross! - there was a big glob of hair in the shower drain. Hand tiles in the bathroom were nice but could not be cleaned properly. It might have been refurbished, but it was the public, showy, areas, not the rooms. Breakfast was toast and coco puffs.
1 night trip
Hotel Maya del Carmen, Riviera Maya
Outstanding5.0 / 5
It was a really nice place. Close to everything. Really nice.
3 night family trip

See all reviews

Hotel Maya del Carmen, Riviera Maya

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