All hotels in Brasilia, Brazil
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
SHTN Trecho 02 Conjunto 05 Projeto Orla, Brasilia, DF, 70800-200, Brazil, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
2.1 / 5Fair

Score breakdown (from 96 reviews)

Average rating for:

  • Cleanliness
    2.8
  • Service
    2.1
  • Comfort
    2.6
  • Condition
    2.1
  • Neighborhood
    2.6

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"custo / beneficio"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
bom preço para Brasilia , onde todos hoteis são caros , boa localização , limpeza deixa a desejar , quartos enormes com vista para o lago , recomendo
Genuine Hotels.com guest review
1 night business trip Jun 5, 2013
Freitas
BR
1.0 / 5Poor
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Pessoal de atendimento muito fraco, pessoal do restaurante péssimo.
Genuine Hotels.com guest review
1 night trip Jun 4, 2013
A Traveler
BR
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
ME COLOCARAM NOI PIOR QUARTO. QUANDO RECLAMEI DISSERAM QUE O HOTEL ESTAVA LOTADO. DISSE QUE NÃO IRIA FICAR ARRANJARAM OUTRO QUARTO MELHOR UM POUCO MAS COM A TAMPA DO SANITÁRIO QUEBRADA E SEM A VISTA DA CIDADE QUE ESTAVA NO VOUCHER... SEM A BANHEIRA QUE ESTAVA NO VOUCHER ENFIM ME VENDERAM GATO POR LEBR.
Genuine Hotels.com guest review
1 night business trip Jun 4, 2013
A Traveler
BR
1.0 / 5Poor
"hotel velho instalações precarias"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
não pude aproveitar nada do que foi explanado, cafe da manha horivel, almoço pessimo e jantar horrivel, nunca mais ficarei neste hotel.
Genuine Hotels.com guest review
2 night trip May 22, 2013
A Traveler
BR
5.0 / 5Outstanding
"Uma noite muito bem dormida!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Após um dia de trabalho insano, chegar ao hotel e encontrar uma cama king, foi fantástico!
Genuine Hotels.com guest review
1 night business trip May 20, 2013
Margareth
BR
1.0 / 5Poor
"Fuja deste hotel"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Muito insatisfeito. Hotel feio, mal cuidado, com aspecto geral decadente e decoração horrível, distante do centro. Quarto bem amplo, mas mal limpo. Paredes manchadas, elevador arranhado. No restaurante, às 22h40, só havia restos do bufê, com comida quase fria, mesas sujas e atendimento precário. Nem havia gelo para um suco. No café da manhã, copos de plástico para suco, mesas com restos do café dos hóspedes sendo limpas muito devagar. Para chegar ao restaurante há uma escada, o que é problema se estiver com malas. Diária alta, totalmente incompatível com a má qualidade do hotel.
Genuine Hotels.com guest review
1 night business trip May 21, 2013
A Traveler
BR
1.0 / 5Poor
"Péssimo em tudo"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
Vaso sanitário sujo. Não há como fazer ligações do quarto do hotel, apenas receber. Sem computador disponível para os hóspedes usarem na recepção. Cobraram 20 reais para usar o wriless. Não deixaram eu imprimir o check in na recepção. Funcionários mal treinados, com má vontade no atendimento dos hóspedes.
Genuine Hotels.com guest review
2 night business trip Apr 24, 2013
A Traveler
BR
3.0 / 5Good
"Qualidade do serviço e manutenção do hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Creio que estes dois pontos foram os que mais eles pecaram. No inicio do dia tentar conseguir um táxi no hotel é um desafio, leve o numero de alguma empresa para você ligar por conta. Não existe ninguém orientando as pessoas e acaba ficando um caos, nada bom para um inicio de dia. O hotel me pareceu que foi abandonado no tempo, sem uma manutenção para deixar os clientes mais confortáveis.
Genuine Hotels.com guest review
2 night business trip Apr 23, 2013
A Traveler
BR
1.0 / 5Poor
"Renovierungsbeduerftig!"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
110 Euro für das letzte Zimmer in der Stadt. Hotel dringend renovierungsbeduerftig! Lage total ruhig.
Genuine Expedia guest review
Other trip Apr 28, 2013
A Traveler
DE
2.0 / 5Fair
"Meia Boca"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
O Hotel esta bem debilitado
Genuine Hotels.com guest review
Business trip Apr 27, 2013
Alex
BR
2.0 / 5Fair
"ruim"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hospedagem ruim, não havia água quente (aliás, a água do chuveiro estava gelada), a colcha extra estava suja, o edredon era muito velho e manchado, o café da manhã é ruim. Não ficaria lá novamente.
Genuine Hotels.com guest review
2 night trip Apr 22, 2013
carla
BR
4.0 / 5Excellent
"Muito bom, porém..."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
O hotel é muito bom. Um pouco distante do centro mas nem tanto. Em frente ao Lago Paranoá, uma calma invejável. Quartos arrumados, limpos. Como construção, registro que a cozinha precisa melhorar.
Genuine Hotels.com guest review
2 night business trip Apr 16, 2013
A Traveler
BR
2.0 / 5Fair
"péssimo atendimento no restaurante."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
não gostei do atendimento do restaurante do hotel,o hotel não tem um atendimento de telefone satisfatório,não faz ligações pra fora,deixou muito a desejar.
Genuine Hotels.com guest review
1 night trip Apr 9, 2013
A Traveler
BR
1.0 / 5Poor
"Não tinha água no hotel."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
O Hotel não tinha agua pela manhã. Inacreditável.
Genuine Hotels.com guest review
1 night business trip Apr 9, 2013
Alexandre
BR
1.0 / 5Poor
"Uma grande surpresa negativa."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
O hotel te surpreende negativamente do início ao fim da estada. O hóspede não consegue acreditar em tamanha falta de preparo do hotel como um todo. Nada funciona! O restaurante que fica aberto até a meia noite simplesmente não tinha como me atender as 22h (dormi com fome), o quarto é um lixo apesar de estar limpo (limpeza do quarto, único ponto que pode-se dizer que passa...). O café de manhã chega a ser uma piada. Só vendo para crer. É simplesmente o pior hotel que eu já fiquei em Brasília (Já fiquei em mais de 20!). O resumo de tudo isso é que me senti um palhaço estando hospedado lá e pagando (pré-pagamento) o que paguei.
Genuine Hotels.com guest review
3 night business trip Apr 7, 2013
Lucio
BR
1.0 / 5Poor
"Horrivel"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
O pior hotel em que fiquei hospedado na minha vida
Genuine Hotels.com guest review
1 night trip Apr 9, 2013
Irapuan
BR
1.0 / 5Poor
"Não parece Brasília"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Rápida, porém me surpreendeu o desleixo, a má manutenção e a má vontade dos atendentes.
Genuine Hotels.com guest review
1 night business trip Mar 19, 2013
A Traveler
PT
1.0 / 5Poor
"Longe de tudo e sem opções no Hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Pessimo, primeiro dia sem energia eletrica, cama mal arrumada, cozinha estilo prato feito, cozinheira mal humorada, piscina interditada, sem sala de jogos, sem academia de ginastica (como descrito no site) e estabelecimento em pessimas condições de manutenção.
Genuine Hotels.com guest review
4 night business trip Mar 18, 2013
Alexandro
BR
2.0 / 5Fair
"Fraco e mal cuidado"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    2.0
Sem Agua quente no chuveiro
Genuine Hotels.com guest review
Business trip Mar 24, 2013
A Traveler
BR
4.0 / 5Excellent
"Pelo preço ta bom."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Boa, considerando os preços dos outros hoteis nos SHS e SHN. Como foi uma viagem de urgencia não fiz mt pesquisa, porém, não deixarei de consultar o Hotel Bay Park para outra estadia.
Genuine Hotels.com guest review
2 night trip Nov 26, 2012
Arthur
BR
1.0 / 5Poor
"um hotel de pésssima qualidade"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
PÉSSIMA, não pretendo voltar jamais neste hotel, e muito menos indicá- lo a alguma pessoa. O café da manhã tambem é de péssima qualidade, atendimento horrível
Genuine Hotels.com guest review
1 night trip Nov 14, 2012
eliana
BR
4.0 / 5Excellent
"Muito Bom"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Otimo
Genuine Hotels.com guest review
1 night trip Sep 4, 2012
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Como estava a trabalho estava dentro do que se precisa, mas precisa melhor a conservação geral do Hotel.
Genuine Hotels.com guest review
2 night trip Aug 28, 2012
Anete
BR
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    2.0
'Boa tarde fiquei hoespedado no hotel Bay Park Resort Hotel e tenho uma grande reclamação a fazer pois cheguei passei a noite sai de manha e a noite quando cheguei no meu quarto dei falte em um objeto meu minha sandalia, procurei a recepçõa fiseran pouco caso comigo e nada foi resolvido, estou muito contrariado pois pode ser uma sandalia mas e minha, e o hotel me deixou na mão nada foi feito, pois nao sei se vou ter um retorno mas se alguem pode me ajudar agradeço muito pela atenço... Ricardo
Genuine Hotels.com guest review
2 night business trip Aug 6, 2012
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Feb 20, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Feb 16, 2015
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip with friends Jun 18, 2014
Karin Mendoza
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Jun 23, 2014
ESTRELLA
CO
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
2 night family trip Jun 22, 2014
A Traveler
BR
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
3 night business trip May 12, 2014
A Traveler
BR
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip May 14, 2014
Fábio
BR
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
4 night business trip Mar 24, 2014
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night trip Sep 23, 2013
A Traveler
BR
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
2 night business trip Aug 6, 2013
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
Other trip Jun 17, 2013
Fabio
BR
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Business trip Jun 14, 2013
Michael
BR
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Jun 4, 2013
A Traveler
BR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip May 20, 2013
A Traveler
BR
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip May 15, 2013
A Traveler
BR
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night business trip May 7, 2013
A Traveler
BR
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
2 night trip Apr 24, 2013
A Traveler
BR
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Apr 9, 2013
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip Mar 19, 2013
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip Nov 20, 2012
A Traveler
BR
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip Nov 21, 2012
A Traveler
BR
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
2 night trip Oct 15, 2012
A Traveler
BR

TripAdvisor reviews for Bay Park Resort Hotel

Overall rating:Based on 260 traveler reviews

Most recent traveler reviews:

Overall Rating
"AWFUL! Do not stay here if you have a choice..."
10/20/14 CFOR75 Cascais, Portugal
The hotel feels like it was deserted years ago. The common areas are dark and depressing. The staff either Don't care or have given up. The room was not worth the money. I left early into my booking. There are better value options in Brasilia, Don't waste money here.
Overall Rating
"The place needs a remake."
02/20/14 Mario S Brasilia, DF
I did not feel comfortable at this hotel. The infrastructure was really "raw" with exposed cables and creepy layout. The good side is that the hotel is near the lake, the bad side is that there isn't a whole lot to do nearby. Impossible to get by without a car. Staff was friendly (most of the time). This hotel has the potential to be an amazing place, but it is still long ways to go.
Overall Rating
"Stay away from this piece of crap hotel!"
04/26/13 Pebrant
This hotel is hideous on the outside and it's even worse on the inside. I had to wait 30 minutes in line to check-in and the line wasn't even that big. And the woman was smart enough to give me the keys to the wrong room. The room was horrible. The beds were rock hard, the toilet wouldn't flush properly, the window in the bathroom was broken, the closet was really tiny, there was hair all over the place (from the previous guests, I'm guessing), the aircon was either on or off therefore you would either freeze to death or heat to death, there was no water inside the fridge, the room stinks, the floor inside the bathroom lis sticky, the TV is horrible and it is as old as hell, and the water isn't heated. They have this thing that they call a "kitchen", but it is so good a kitchen that it doesn't even have a microwave. The staff is annoying and they would rather watch the local soap opera than assist you. The breakfast is disgusting and there were no good options so, basically, I starved until lunch. The hotel has a disturbing smell. The staff is also horrible and only a few were nice. There was  this random guy(don't know if he worked there or not) who roamed the hallways in the hotel who said he had a premonition that the hotel would catch on fire and everyone would die. The loby's bathroom has pee on the floor. They have this fitness center which you have to pay to use but it doesn't even have a treadmill. Their pool has no width and it was closed. The fact that they call this place a "resort" is hilarious. What pisses me off the most is that after a very exhausting day, I just want to collapse in bed but if I do that in this hotel, I'll break my bones. I've been to loads of places around the world, from Kaikoura, New Zealand to Beijing, China to a place in the middle of nowhere in Ohio and loads of other places and I can say that this is, without a doubt, the worst hotel I've ever been to. I'll never return to this piece of crap hotel they call a "resort".
Overall Rating
"Great place to spend the weekend with family."
04/16/13 ThaisCarvalho
Certainty of fun and comfort. The pools are clean, but the room had not been made when we entered, the staff served us very well and made us feel at ease. The room was too small for our family, but extremely comfortable. My family and I were pleased with the hotel.
Overall Rating
"Worst hotel ever 2"
12/14/12 Rosangela-104T Sao Paulo, SP
In addition to Roberto and Ines comments, which I agree 100%, there is no maintenance in the room (bathroom presenting water leaking), restaurant is terrible and there is no polite people in the front desk. Your first impression already give you an idea of how will be your stay!!!
Overall Rating
"Worst hotel ever"
12/14/11 Roberto_bh
Stay away from this dirty place. You can't even relax to sleep due to the swarm of mosquitoes into the room. There was no water to take a shower early in the morning. It was dirty all over, including the lobby, elevators, bathroom and even the bed.
Overall Rating
"Horrible"
11/30/11 INES L MONTEVIDEO
Never ever go to that hotel. It is terrible and they charge you more than 160 dollars per night!!!!
Overall Rating
"Hotel de baixa qualidade"
06/29/15 Ufes
Atendimento e serviços em geral de baixa qualidade.o preço é baixo, para Brasília, com um investimento de 20% a mais, consegue-se hotéis com o dobro da qualidade. O café da manhã esta dentre os piores que já vi um hotel servir, o mesmo valendo para as roupas de cama.
Overall Rating
"Ruim"
06/21/15 Leandro N Toledo, PR
Não recomendo. No meu caso demorei mais de 30 minutos pra conseguir abrir a porta do quarto por problema no cartão. Mudei de quarto e o chuveiro não esquentava. Reclamei e não adiantou. Internet paga, caríssima. Além disso queriam cobrar um valor diferente daquele informado na reserva.
Overall Rating
"FEIO"
06/13/15 Celso- B Curitiba, PR
Hotel muito feio, construção antiga e mal cuidada. Passei somente uma noite. Preço alto para qualidade do hotel. Pelo fato de ficar próximo ao palácio da Alvorada, deveria ter um atrativa maior, coisa que não encontrei. Equipe de serviço mal treinada, discutem entre sí na frente do hóspede. Não indico para ninguém e não volto mais
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews