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""Reviewed by a Hotels.com guest on Feb 26, 2013
It was supposed to be a non-smoking hotel but our room smelled like cigarette smoke immediately upon opening the door. Beds were comfortable and location was terrific.
"Great stay"Reviewed by a Hotels.com guest on Feb 26, 2013
Rooms were spacious n clean. The desk service was great
"Close to mall/restaurants."Reviewed by a Hotels.com guest on Feb 26, 2013
I very much enjoyed my stay. The room was spacious, clean and comfortable. The staff was very nice, pleasant and professional.
Reviewed by a Hotels.com guest on Feb 25, 2013
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on Feb 23, 2013
bed was comfortable. Room was nice and clean. Front desk was average
"BEST hotel in Baton Rouge"
The staff was superb! Not just one Or two but all of them! Lounge and restaurant food was the best in Baton Rouge! A MUST stay!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great new hotel....customer needs work."
We were in awe of the hotel, its decor, cleanliness and amenities. The customer service was awful! It started with not filling our request for two beds...the guy at the front desk told us that's "never guaranteed", then when we requested a roll away he automatically said they were out of those as well. After some discussing and checking he said he'd […] found one and have it sent right up....we never saw it. The next morning we had requested breakfast between 8:45-9am, finally at 10am we called down and they said it was on it's way. For dinner that evening room service said our meal would be delivered in about 15 mins....45mins later still no dinner. It was just always something! It'll be ashame if this beautiful hotel goes to waste bc of it's poor customer service. Oh yeah, and we paid a pretty penny/night for this bad service! Read moreGenuine Hotels.com guest review
"New hotel discovery in Baton Rouge"
Great location for LSU and Mall of Louisiana. Modern. Easy access of I-10.Genuine Expedia guest review
"Everything you asked for"
Rooms are comfortable with excellent beds and bedding. Bar and restaraunt are well staffed with pleasant employees. Nearby highways are very crowed and busy, so plan ahead.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A few kinks to iron out"
There were a few kinks encounter during our stay. The first day we were out until 10pm and housekeeping had not cleaned our room. Then during the night, one of the hotel phones battery was not charging and the beeping woke us up. We did receive free breakfast passed for the remained of our stay and the serve at the restaurant was excellent and the food […] delicious. Despite those few things I enjoyed the hotel, its quality and my comfort. I'd defintely stay there again for a get away. Read moreGenuine Hotels.com guest review
"Great place to stay"
It is a great hotel!! Breakfast at the hotel was delicious! The only complaints- we requested a room with two beds, but did not get it. Had to get a roll a way.Genuine Hotels.com guest review
Loved it... Great place to stay...Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The best hotel in Baton Rouge"
My fiance and I loved this hotel. The rooms are clean, the bed is amazingly comfortable and has a very cool chic design. The entire hotel is beautiful and chic. Complimentary coffee every morning and their staff is very friendly.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Renaissance"
Awesome hotel. Our visit was just wonderful. Ones of the best hotels we've stayed at in a long time.Genuine Hotels.com guest review
"Nice lobby and staff"
Hotel lobby was really nice. There was hair all over the bathroom floor and on the shower/bathtub walls. Also, our air conditioner didn't seem to work 100%. We had it all the way turned down and it still got kind of warm in there at night. Room wasn't cleaned while we were there because we were gone all morning until about 3 o'clock and the room wasn't […] cleaned while we were gone, so we just put out the do not disturb sign so that we could rest. Seemed a little late for them not to be cleaned. Read moreGenuine Expedia guest review
"Very nice hotel, rude check in"
Hotel lobby was nicely decorated and appealing. Room was also decorated tastefully and spacious with the beds being very comfortable. Only complaint is the Front desk check- which forms your first impression in most situations. Front desk clerk ("Shane") was very curt and snippy, insisting we did NOT have a reservation even after I showed her my Expedia […] receipt on my phone, with the confirmation number. It was only after 'Shane' finally called someone to verify our reservation and snidley chuckled over the phone with the person she called to confirm our reservation, did she indeed FIND our confirmed and paid reservation and assigned us our room. Put a bad taste in our mouths right off the start. But, LSU college young man that took our bags to our room, more than made up for her rudeness and the rest of the one night stay was eventless and enjoyable. Read moreGenuine Expedia guest review
"ENJOYED OUR STAY VERY MUCH!!!"
BEAUTIFUL, CLEAN AND COMFORTABLE .STAFF VERY FREINDLY AND HELPFULGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Renaissance Hotel BatonRouge, LA"
Decor wonderful. Check in staff great. Rooms very clean. Clean, nice pool. Neat outdoor patio. Convenient location. Only downfall is breakfast area was small and not manned very well. Folks working in there were nice but they were inadequately staffed. Overall very good valueGenuine Hotels.com guest review
Great hotel - convenient location - friendly staff - super clean roomsGenuine Hotels.com guest review
"Renaissance Baton Rouge Hotel"
This is a brand new Hotel it was very clean. The service was great everyone was very friendly. The Mall is within walking distance along with a large selection of really good restaurants. I would very much recommend this Hotel.Genuine Hotels.com guest review
"Renaissance Hotel Baton Rouge"
Lovely brand new hotel perfect for business or leisure stay. 4-star AAA rated. Very convenient location across from large Mall of Louisiana shopping center. A welcome new addition to the Baton Rouge hotel scene. Helpful staff. Attractive restaurant and bar. Shuttle service.Genuine Hotels.com guest review
"Whisper and Sleep."
I originally reserved a king, when I got them at 10pm (way pass the 3pm check in time) my room wasn't ready. They sent me to my room with the keys, except the cleaning staff was still in there cleaning it. You would think if they check in time was 3pm, the room would be ready at 10pm when we checked in. So, they ended up sticking us in a double instead […] of king, which was fine. It was spacious and very nice. However, the walls in this hotel ARE VERY THIN! We could hear the guy next door snoring and the security guy came up and told us we were being "too loud" when all we did was talk and watch TV at a decent volume. We had to whisper all night, which is asinine. Other than that, the rooms are super nice and clean. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Renaissance Baton Rouge"
Beautiful decor (except for those rugs) and extremely comfortable room. Service very slow and disorganized at breakfast. The hotel is new and it seemed that the cooks and wait staff had not settled into a routine.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nicest Hotel in Baton Rouge"
It was the nicest and most eliquent hotel that I have every stayed. The restraunt and bar atmostphere was unimaginable and the staff was amazing as well. Would reccomend this to anyone that is staying in Baton Rouge.Genuine Expedia guest review
"Very Nice Hotel"
I have been travelling regularly to Baton Rouge for a decade. The choice was either a convienient two star motel with a good (Bluebonnet _Siegen Ln.) location or a four star hotel downtown. Now I can have a solid 3-4 star hotel in the area I need to be near. This hotel is new and has a few growing pains (room service waits), but it is very nice with […] very comfortable rooms. The staff is friendly. Only complaint is that they had a big LSU frat party in the ballroom the first night I was there. You might want to ask about that before you book if you want to sleep. Read moreGenuine Hotels.com guest review
"The Renaissance Hotel near Mall of Louisiana"
The Renaissance hotel is a modern style hotel with a bar, restaraunt, gym and meeting areas. The room was clean and comfortable. The hotel is in a great location near the mall of Louisiana and several other stores, restaurants and bars. The one complaint I have is that they charge $13 per day for in-room wi-fi. I feel that wi-fi should have been in […] cluded. Read moreGenuine Hotels.com guest review
"Internet in Room NOT included"
There should be no justification in this time and day to charge customers $12.95/day for wireless Internet service in their rooms. For the rates you are charging, Business customers will find this as a major turn-off. In regards to room cleanliness, twice, during my six day stay, the maid service left dirty glasses behind instead of replacing them with […] clean glasses. Read moreGenuine Expedia guest review
"Excellent Service, beautiful room, hotel! *****"
We loved everything about this place. Beautiful, spotless, Best Place We Ever Stayed in Louisiana!!!Genuine Hotels.com guest review
"Service"
Nice new property but service needs work--missed wake up calls--overall good experienceGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Real pleased"
Hotel staff was great. They upgraded my room to suite. Stayed 4 days and they even knew me by name .Genuine Expedia guest review
"The Renaissance Baton Rouge"
Beautiful hotel, great location for shopping, eating and Interstate access. Very freindly staff thoughtout the hotel.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Amazing hotel"
First of all, the hotel is a marvel and work of art. Probably the best hotel I have ever visited. We were thrilled as guests there was a complimentary breakfast for two each day (not sure how long that will continue). There were some minor problems with house keeping, but the front desk quickly resolved them. Outstanding shopping in the area but you […] must drive. They have a bridge to cross the street to a beautiful church garden with stunning palm trees. Most definitely book this hotel! Read moreGenuine Hotels.com guest review
"The Renaissance Hotel Brings Hip to Baton Rouge"
This is a brand new incarnation of an older building and they've done an amazing job with it. The decor is hip sophistication, yet comfortable, from the cavernous lobby to the individual rooms. The rooms feature 8-foot ceilings, due to the building's age, but are well-appointed. We were upgraded to a suite, which featured not one, but two flat screen […] TVs, and two separate thermostats. The beds are comfortable, with fresh new linens and down comforters and pillows. The towels are big & thick, and bathroom vanity lighting is bright. Complimentary toiletries are by Aveda, and a pair of bathrobes awaited in the closet. The hotel's location on Bluebonnet across from the Mall of Louisiana initially had me concerned about traffic noise, but not once did we hear any outside noise at all. The fitness center is well equipped with all the latest machines. A pair of "huddle rooms" on the second floor offer free computer/printer access. Wifi is available for a fee. Our suite featured it's own coffee/tea maker and mini-fridge. The hotel offers complimentary morning coffee at the restaurant, and my only complaint is that it was never quite hot. We did not dine in the hotel restaurant, so I'm unable to review that. The staff was courteous and knowledgeable, and greeted us each time we entered the lobby, which was beautifully decorated for the Christmas holiday. We've stayed in several hotels in BR, and this one was the best for the money. I'm not sure if these rates are introductory, since the hotel's been open only two months, but our rate was less than we've regularly paid for considerably inferior chain hotels in the area. We'll definitely return. Read moreGenuine Hotels.com guest review
"Happy at the Renaissance"
We loved our stay at the Renaissance Hotel. The hotel is brand new and we got a great deal on the price. The hotel is located between the Mall of Louisiana and Perkins Rowe, so we took advantage of the shopping. It was also located near a Justice of the Peace, so we were able to get married in a cute little chapel. The hotel staff was very helpful in […] suggesting restaurants in the area. We will definitely plan to stay here again! Read moreGenuine Expedia guest review
"Is there something wrong with you??"
..a great place to stay. If you don't enjoy your room. lobby, bar, staff...then there is something wrong with you!Genuine Expedia guest review
"Wife not easily impressed, but this place did it"
My wife and I stayed at this hotel for the LSU-Arkansas game and loved everything about it. The staff (outside and inside) was very friendly and helpful and the hotel itself is so modern and clean. My wife loved the soft bed and thought the words written on the wall in the bathroom were a great touch. I liked the flat screen TV, walk in shower, and […] the view from our 8th floor window. I highly recommend this hotel and would definitely stay again. Read moreGenuine Expedia guest review
"Awesome hotel"
Beautiful, clean, comfortable, affordable and great location. I highly recommendGenuine Hotels.com guest review
"Renaissance Hotel in Baton Rouge"
Hotel opened on october 9th, 2011. Beautiful facility, very nice and hospitable staff.Genuine Hotels.com guest review
"Best Choice in Baton Rouge business or personal time"
This hotel was what I would expect in Atlanta, Chicago, LA or Miami. The hotel has a very botique feel to it but offers all the benefits of a Marriott location. Incredible Concerige area, multi faceted work out facility, Comfortable Rooms with incredible sized suites. I've stayed in both with equal satisfaction. Hotel has a very Urban/Contemporary feel […] without being cold. Service is unmatched and the food was incredbile. Nights by the pool or just outside the pool are perfect for the evening download. The only thing I would ask the hotel to look at would be no Movies offered in the rooms and internet is not offered free even to Elite members in the rooms. Read moreGenuine Expedia guest review
The Hotel was very, very nice and a great location. Syaff was great. Food was excellent.Genuine Hotels.com guest review
"Lacey Bennett"
Extremely comfortable beds! Located right next to a strip mall and mall of Louisiana! Loved the location! Only negative if you do not use the valet you will park a little further from the front door and parking lot is a little dim. Overall the stay was fantastic!Genuine Expedia guest review
"Great location in Baton Rouge"
This hotel is beautifully decorated. Rooms were spacious enough- we had 4 in a double Queen comfortably. It is easily accessible from the interstate and plenty of dining and shopping nearby. Only about 15 minutes from the LSU main campus. We will definitely stay again.Genuine Expedia guest review
"very, very impressed"
high quality, nice decor. great shower. innovative room layout. location, location, location! good selection of restaurants adjacent to hotel. mall of louisiana across the street. looking forward to the next trip down...Genuine Expedia guest review
"Very Impressed"
While only being at the hotel for one evening, the service was impeccable. The staff was very friendly. The beds were very comfortable and the room was beautiful. Will definitely stay at this hotel again!Genuine Expedia guest review
"Aside from location, the BEST property in town."
This is without a doubt the best property in Baton Rouge. The restaurant is great, the bar is high end, and the decor is awesome. You might be turned off by this hotel if you don't like the modern, art-deco style. The rooms are very spacious and have very high end touches. I especially liked the bathroom and the huge walk-in shower. The TV's are also […] true HD cable, not a flat screen with standard fuzzy cable like most hotels have. The pool and outdoor lunge area feel very "Miami" like. I also used the fitness center and it has everything you would need. All in all, it's the best hotel in BR, and I've stayed in most of them. The only negative is that it's not located downtown or near bars or clubs. Nothing is walking distance and you have to get in your car for everything. Luckily, the restaurant and bar are great to hang out at. This will be my go-to hotel next time I'm in need in BR. Read moreGenuine Hotels.com guest review
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