The staff were very friendly and we were able to check in quite early--The room was very clean and spacious- We had a Double Queen Suite- The only thing I wish there would have been a small microwave in the room along with the fridge--The beds were very comfortable and the pull out sofa bed was quite comfy as well--There is no complimentary breakfast […] and quite pricey to eat in the restaurant onsite--Beautiful pool and outside patio area- The mall is across the street and Tiger Stadium only a couple of minutes away! Read moreGenuine Expedia guest review
"bayou countryfest visit"
staff was super helpful, shuttle was handy for area within 3 miles otherwise its best to rent a car for the area. pool was cute but small and in the shade anytime from noon on. if hotel is busy you won't get any chairs to lay on near the pool. we went for bayou countryfest and the shuttle service they linked up with was great getting us to and from […] LSU stadium. would stay there again if we rent a car to get around. Read moreGenuine Expedia guest review
"room in Baton Rouge"
love the stay - got the room so I could have a separate wall between the main beds and the sofa bed. Love the bath room set up - but the toilet tissue dispenser is loose on the wall.. Did need more towels but not a major problem. don't know why these high end hotels don't give free wi-fi.. and on leaving found out the water bottle would cost me $4.. […] really -- it's just bottles water?? Read moreGenuine Expedia guest review
Great staff. Comfortable room and great bed. i would saty there againGenuine Expedia guest review
Very clean and accommodating. Would stay again and recommend to friends and family.Genuine Expedia guest review
Went to Baton Rouge for four days, the Renaissance was terrific. My only complaint was that there is no refrigerator. Would definitely stay again.Genuine Expedia guest review
"Kool hotel close to the casino"
it was a kool spot not far from the casino the staff was nice and we got a good rate thru expediaGenuine Expedia guest review
Hotel was beautiful!! Room was clean, nice view, very comfy bed, awesome decor. We needed to check in early for a wedding that was at 1 but check in wasn't until 3. When I called at 7am I was told there was no guarantee I could check in early but I should call back later, when I called back after 11 I was told I could be put on a waiting list but no […] one told me this at 7am! So we had to leave the reception in order to check in and then go back to the reception-this is the only complaint I have about the quality of the hotel service Read moreGenuine Hotels.com guest review
Loved the hotel. The restaurant service was poor and unexpected for the quality of this hotel. We were told it was a vender and not part of the hotel franchise.Genuine Hotels.com guest review
Very enjoyable: Friendly staff; Professional serviceGenuine Hotels.com guest review
Staff don't know how to talk to people. I will not come back to this hotel. I paid in advance for double room and they give me only one bed. With four people in my family was bad. The staff did no give me a good explanation or solution. Never come back!Genuine Expedia guest review
Response by Renaissance Baton Rouge Hotel We sincerely apologize for your experience here at the hotel. We pride ourselves on the quality of our service and we hope that each guest gets the best. We hope that you choose to stay with us again and that we show a better side during this visit. Thank you again for staying with us and enjoy your day. All My Best, Joy Harringa Hotel Manager
The room was very nice and accommodating. The in-room amenities were very comfortable.Genuine Hotels.com guest review
It was very nice but we ordered an adjoining room and when I got there they told me there was none available Very disappointed.Genuine Hotels.com guest review
"Adore this hotel!!"
This hotel was absolutely AWESOME! From the room and hotel décor to the friendliness of the staff - they were first class all the way! I would recommend this hotel to anyone who finds themselves in Baton Rouge - whether it's for business or pleasure.Genuine Hotels.com guest review
"Very nice for the price"
We came down to Baton Rouge for a wedding. Wedding party suggested this hotel and I'm so glad they did. It was bright and fresh and modern. Lovely lobby, friendly staff. Just sorry we weren't able to stay longer to enjoy the lovely pool area and check out the other amenities. If we ever go down to Cajun Country again, we'll stay there!Genuine Hotels.com guest review
We stayed one night here in a room with 2 queen beds. Lobby and rooms were very nice, appeared to be new. Staff was very courteous, actually walked me to the elevators and restaurant instead of just pointing the way. Many great local restaurants within 3 miles, as is the Mall. The Hotel provides a shuttle upon request free of charge for the 3 mile radius […] that runs until 11pm. I would stay here again Read moreGenuine Hotels.com guest review
Staff was fantastic. Room was great. No complaints here. Will stay there every trip to Baton Rouge.Genuine Expedia guest review
Good hotel from location to check in and service. A real 5 star feeling for agood price. The only thing i would recomend is asking for a room with whatever you prefer a shower or a tub. Staff are very friendly and take care of you. Rooms comfortable and have luxury feel. Its in vieing distance of louisisana mall.the only complaint i have is the bar […] which has marked up drinks and the resturant with a 5 star price that has 4 star food witha 1 star taste. Read moreGenuine Hotels.com guest review
"Upscale Hotel with Five Star Staff."
Excellent! Got an Upgrade upon checking in. Fabulous Hotel near Great Shopping.Genuine Expedia guest review
This hotel was great , a little on the expensive side , but it was worth it . Location was great if your a shopper and like to eat at high end restaurants . My boyfriend and I really enjoyed it and would definetly do it again.Genuine Hotels.com guest review
"Nice hotel near shopping and many restaurants"
Only stayed one night . Stay was pleasant. Only disappointment was a $9.95 charge for use of internet . Before doing a search on internet on night of stay, I checked on amenities . My phone showed free internet once I opened safari, so I proceeded to use internet .Genuine Expedia guest review
I have traveled a lot in my life, and this hotel completely surprised me. This was the most beautiful hotel my husband and I have ever stayed at, in Baton Rouge of all places! Perfectly decorated!Genuine Hotels.com guest review
"Very nice hotel, but..........."
Myself and a 'friend' went there to cap off a good night. Unfortunately, we had problems from the start. Went online to book the room, but when I arrived I was told that my card wasn't accepted in their system (even though the room was already paid for, prior!) Finally, after about 10 mins the situation was resolved by the staff. Exceptional room. Large […] picture glass windows overlooking the lit pool was a very nice view. Comfortable king size for the KING SIZED. Lol One major problem though; THE WALLS ARE THIN!!!! Ole boy or girl in the adjacent room sounded like he/she was starting a lawnmower (snoring). The beds on both sides share the same wall!!! Luckily, we drowned their noise out and everything was everything. Also, no frig/microwave for a $150+ room (the Residence has more amenities, including a kitchen for that price). Not sure if I'll be returning to that one but it's a classy, stylish, well kept hotel nonetheless that deserves atleast one stay to say "been there, done that". Read moreGenuine Hotels.com guest review
"Way better than i expected!"
Super Chic. Loved the shower. Didnt want to go home. The staff was very accommodating at all hours of the night.Genuine Expedia guest review
"Best hotel in Baton Rouge!"
We booked a last-minute room for a romantic weekend in Baton Rouge. My wife & I wanted a room near the Mall of Louisiana, near Perkins Rowe, and not far from good restaurants. The Renaissance did not disappoint! The hotel is conveniently located, and in a safe area. The Renaissance is very well maintained - modern, functional and clean. The bed and […] bathroom are comfortable. I wish I could take the shower home with me! We chose the Ren because some of the other area hotels had reviews that mentioned road noise, mildew smells, rude staff, cleanliness issues, or poor maintenance. None of that here! The Ren is clean, friendly, well-maintained, and modern - in a word, first-rate! It's the best hotel I've found in Baton Rouge! Read moreGenuine Hotels.com guest review
Lots of road noise even on the 12 th floor. Maybe thicker drapes on the front ? Very niceGenuine Hotels.com guest review
"very nice time and staff was very professional"
It was a great experienceGenuine Hotels.com guest review
"Amazing hotel! Very Sheek!!"
I love the modern look! The beds were amazingly comfortable and the staff was great. WE even got the shuttle to bring us to and pick us up from a movie. Wonderful stay, wish it was longer!!! Will definitely stay again.Genuine Hotels.com guest review
"A Jewel in Baton Rouge"
The lobby is lovely and inviting, and the room was spacious, and decorated with a pleasing modern motif. It's located on the south side of the city, but is convenient to the University, Mall of Louisiana, Whole Foods, and the outlet mall in Gonzalez, LA. The king size bed was extremely comfortable -- finally got a good night sleep after 4 days on the […] road! And it although our room faced the street, it was quite -- no trains, no large trucks, no highway traffic. Perfect! My only suggestion is that for those with a pass into the suite providing breakfast, that instructions for the espresso machine be written and available for patrons, as well as having unsweetened and vanilla soy milk available. Sometimes the helper in the suite is inundated with requests and the small ones get passed over. Overall, though, it was a pleasant experience, and I would definitely recommend this hotel for the weary traveler. Read moreGenuine Expedia guest review
"Great stay....will do again!"
This will be my wife and I's go to stay in BR.Genuine Expedia guest review
"Nice hotel close to Mall of La."
Friendly staff, pretty hotel but needs better sound proofing.Genuine Expedia guest review
"Great location for Super Saturday"
Great stayGenuine Hotels.com guest review
Right in the middle of the shopping and entertainment area. We upgraded at check in and the suite was excellence. Would highly recommend this hotelGenuine Hotels.com guest review
"Great location & Great service"
We stayed at this hotel on our way back home to Houston because of all the positive reviews. I would say that the hotel was as described. A couple of points: 1) parking is in the rear of the hotel but not a huge deal 2) there are a lot of shops around to visit. 3) the hotel was clean but the wall unit was very noisy. If I was not dead tired from the […] drive, I would have probably complained about it. Overall, I would stay here again as long as the wall units aren't all noisy. Read moreGenuine Hotels.com guest review
With some minor exceptions, all good. Most of the parking is not convenient to a hotel entrance. Electrical outlets behind desk were blocked by furniture back - a multiprong outlet should be put on top of desk for work on a computer, etc. Alarm clock was way too complicated to figure out. Room also needed folding luggage stands.Genuine Hotels.com guest review
Very clean, friendly staff...Only small complaints would be about the parking, which is located in the rear of the hotel...other than that, everything went great!Genuine Hotels.com guest review
"Perfect Location, Beautiful Hotel!"
We were overwhelmingly surprised with how nice this hotel was! The Christmas Decorations were stunning. Every element of décor throughout the hotel, from the lobby to the room, was very detailed. The staff was extremely accommodating and courteous. Perfect access to the mall for shopping. We will be back!Genuine Hotels.com guest review
"i wish i could have taken the shower home with me"
I checked-in soaking wet and cold from a winter storm...the shower was fabulous & helped me to warm up and relax quickly. room service was a crab-cake sandwich and caesar salad: delicious !! everyone was very courteous and sincerely concerned with my well-being. i'm going back the next time I need a coupla mental health days from work/homeGenuine Hotels.com guest review
We tried to find the best hotel in Baton Rouge. The hotel did not disappoint. It was near the Mall of Louisiana, which is surrounded by very good reasturants. The only thing we did not like about the room was the suite we were in only had a shower and not a tub.Genuine Hotels.com guest review
"very nice great price"
Very nice hotel for the price. Convenient to the mall and restaurants.Genuine Hotels.com guest review
"Awesome, hip hotel!"
The decor is very chic and the staff was amazing.Genuine Expedia guest review
"Pristine hotel close to an indoor and outdoor mall"
The Renaissance Baton Rouge is exqusite and try and find a spec of dust!Genuine Expedia guest review
4 Star at its best in Baton RougeGenuine Expedia guest review
The restaurant was amzing.Genuine Hotels.com guest review
"Wonderful stay every time!"
First class stay every time we go. The staff goes above and beyond any time we had a request for anything. I cannot say enough about this beautiful hotel. Beds are wonderful, pillows are perfect. Robes are comfy. Out door seating by the water/fire bar is so relaxing.Genuine Expedia guest review
"2 thumbs up"
From the time I pulled up, to the time I pulled away I was satisfied! Help was offered with my bags, hotel layout & features were explained, and the overall experience was wonderful. You cant put a price on luxury and comfort. This place has it!Genuine Expedia guest review
"Good stay and value"
Easy check in and out, nice amenities and room was clean and in good condition.Genuine Hotels.com guest review
"The best Baton Rouge has to offer!!!"
This hotel is the best I have stayed at in a long time! It was our wedding anniversary and wanted just a little "get away weekend"...This hotel proved to be AWESOME!!! We thought the room was so great and the service was excellent! The staff was so helpful I didn't want to check-out! Great job and thank you for a great weekend!Genuine Hotels.com guest review
We were celebrating our 30th anniversary, and it couldn't have been better, I will go again and I would not think about staying anywhere else. When we vacation we like to stay in places that are as nice or better than home and Renaissance meets that standard. Everyone was so thoughtful and nice to us and I am saying EVERYONE!!!! They even brought a […] wine and chocolate covered strawberries to our room and when we returned to find the gift we just couldn't believe it. The staff said spoke to us every time we walked by, and welcomed us back when we returned. Read moreGenuine Expedia guest review
Friendly staff and shuttle . we would stay there againGenuine Expedia guest review
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