Nice hotel and good service. Would definitely book again.Genuine Hotels.com guest review
I set up my reservations online and had to do an revision without any trouble at all. Arrived and was welcomed and conducted my additional check-in at the service desk without a hitch. Was treated like royalty. The rest of my family had a 5 Star rating. I would definitely recommend this hotel to family and friends.Genuine Expedia guest review
"The best in Baton"
This hotel was one of the best I have ever stayed in and should be 5 starGenuine Hotels.com guest review
Nice hotel. Very clean and comfortable. The staff was excellent.Genuine Expedia guest review
"Nice and modern"
Very clean very modern...Beautiful decor...very niceGenuine Hotels.com guest review
Great hotel very clean and modernGenuine Hotels.com guest review
"Quick Over Nighter Stop"
Great hotel, we got in late and left early, but everything was great during our stay. Staff was friendly at check in and at breakfast and the hotel and rooms are clean and in great condition.Genuine Hotels.com guest review
It was great. The only suggestion I would have is to make sure that your entire staff greets all guest. When we came in at 3:30am in the morning from an event the front desk person just looked at us. It would have been nice if she at least smiled and said Hi. Other wise the rest of the staff was very nice.Genuine Hotels.com guest review
We stay at the Renaissance every time we are in Baton Rouge. The hotel is clean very modern..I look foward to my next visit..Genuine Hotels.com guest review
"Close to everything we wanted to do."
Very nice hotel to stay in because it was also close to everything we wanted to do.Genuine Expedia guest review
The Hotel was fine. But, we arrive at 5 pm and our room was not ready. They did give us vouchers for the restaurant while we waited another 45 minutes.Genuine Hotels.com guest review
"Got bumped, cold meals, but beautiful room"
I arrived from airport, running late for a client appointment only to get 'walked' to a MUCH lesser hotel the Wyndham. I can't believe they couldn't contact me in advance. When I got to the Wyndham with a sheet of paper that the Renaissance gave me. They had no idea I was coming. While they did get me in a room, that was hardly an equivalent property. […] From 5 star to 3. That's just not okay. Once back at the Renaissance, the property is beautiful, I was upgraded and the room very nice as was the staff. The food was not good. Had to return my salad from room service bc the lettuce was so wilted and well past its prime. They took it off my bill and then proceeded to charge me for my tea. Smarter hotels would have comped that whole bill. Had breakfast at the buffet next morning and all the food and the coffee was luke warm. My client said the same thing. The staff throughout was extremely professional, I do want to add that and the property is gorgeous. Read moreGenuine Hotels.com guest review
Response by Renaissance Baton Rouge Hotel We sincerely apologize for the experience you had at our hotel. We appreciate your kindness in regards to the condition and friendliness of the staff and the comments thereof. We are still very sorry that you had such issues in food and beverage and the walk situation which we are sure was frustrating. Thank you for taking time to write this and make us aware of your experience and we hope that on your return visit these issues will not happen again. Have a wonderful week!
"Nice hotel close to Bourbon and attractions"
Hotel had a nice view. Unlike most hotels the standard king room was large giving more space to move around for comfort. Being as It is in the French quarter it can get noisy, but after all you are in the city. They do supply night ear plugs in the room. The beds were very comfortable and the room was very clean. Everyone was very friendly. Would definitely […] choose this hotel for future stays. Read moreGenuine Expedia guest review
"Very nice hotel"
The hotel and room was very clean. Well decorated and a friendly staff. Beds were very comfortable. Would definitely stay there again.Genuine Hotels.com guest review
"make sure this doesn't happen to you"
well I purchased these tickets months ago not knowing that the miss usa pagent people were staying there all was great just would have been nice to have had a heads up also they host weddings or something there so there was that on top of it the pool pics make it look like its big but it is really small pretty but just as small as a cheap hotels pool the […] staff was top notch all the way!!!!!!!! 5 min from the blue bayou waterpark it is a gorgeous hotel just way to much going on the beds were so nice we went and got new mattresses a week later Read moreGenuine Expedia guest review
Response by Renaissance Baton Rouge Hotel Hello! We appreciate all the wonderful comments you made about our hotel! We definitely enjoy being able to offer our guests the amazing mattresses, our wonderful staff and location. We apologize that you found the pool a little small and agree that the weekend was extremely busy for us. Thank you for the suggestions and we do hope to see you again soon! Enjoy your mattress!
"Always a pleasure"
This was our second time staying with this hotel. We have a 2 year old a second baby due in September so we just wanted a nice place to recharge our batteries. The staff was very helpful and we got to eat at the hotel restaurant and get the steaks we got last time. We stuffed ourselves and slept like babies on the super soft bed! Overall it was a great […] weekend at a great place! We will be going back! Cheers Jon Read moreGenuine Hotels.com guest review
"Great hotel...service slightly lacking"
We booked a suite at this hotel and called the day of arrival for late checkin. When we arrived we were impressed with the hotel. I have stayed in many very nice hotels including the ritz and four seasons and this was a very nice hotel. We checked in and everything was lovely...until we got to our room and it wasn't a suite. We called down and they […] said they had one left but it hadn't been cleaned and by this time it was 10:30pm. How is a room not cleaned by that time. I wish they would have been up front about it when we checked in. It was like they were trying to slip it by us. We would definitely return to this hotel if in Baton Rouge though. I can't imagine that there would be a better choice there. Rooms were beautiful and very clean. Read moreGenuine Hotels.com guest review
Not one compliant service was wonderful and rooms were very cleanGenuine Hotels.com guest review
Maybe the only suggestion that I have is that there is not microwave in the room. However, I called frontdesk and they sent me one right away. Great service!Genuine Hotels.com guest review
Great stay!Genuine Hotels.com guest review
We had booked a room for the Bayou Coutry Festival over 6 months ago and the hotel's central booking could not find our reservation even though Hotels.com confirmed that they should have it. The entire city was sold out and the closest room we could find was an hour away. Latonya at the front desk went above and beyond and forced a reservation for us […] so we wouldn't have to spend the next three days driving an hour each way to get to the music festival. Read moreGenuine Hotels.com guest review
The staff were very friendly and we were able to check in quite early--The room was very clean and spacious- We had a Double Queen Suite- The only thing I wish there would have been a small microwave in the room along with the fridge--The beds were very comfortable and the pull out sofa bed was quite comfy as well--There is no complimentary breakfast […] and quite pricey to eat in the restaurant onsite--Beautiful pool and outside patio area- The mall is across the street and Tiger Stadium only a couple of minutes away! Read moreGenuine Expedia guest review
"bayou countryfest visit"
staff was super helpful, shuttle was handy for area within 3 miles otherwise its best to rent a car for the area. pool was cute but small and in the shade anytime from noon on. if hotel is busy you won't get any chairs to lay on near the pool. we went for bayou countryfest and the shuttle service they linked up with was great getting us to and from […] LSU stadium. would stay there again if we rent a car to get around. Read moreGenuine Expedia guest review
"room in Baton Rouge"
love the stay - got the room so I could have a separate wall between the main beds and the sofa bed. Love the bath room set up - but the toilet tissue dispenser is loose on the wall.. Did need more towels but not a major problem. don't know why these high end hotels don't give free wi-fi.. and on leaving found out the water bottle would cost me $4.. […] really -- it's just bottles water?? Read moreGenuine Expedia guest review
Great staff. Comfortable room and great bed. i would saty there againGenuine Expedia guest review
Very clean and accommodating. Would stay again and recommend to friends and family.Genuine Expedia guest review
Went to Baton Rouge for four days, the Renaissance was terrific. My only complaint was that there is no refrigerator. Would definitely stay again.Genuine Expedia guest review
"Kool hotel close to the casino"
it was a kool spot not far from the casino the staff was nice and we got a good rate thru expediaGenuine Expedia guest review
Hotel was beautiful!! Room was clean, nice view, very comfy bed, awesome decor. We needed to check in early for a wedding that was at 1 but check in wasn't until 3. When I called at 7am I was told there was no guarantee I could check in early but I should call back later, when I called back after 11 I was told I could be put on a waiting list but no […] one told me this at 7am! So we had to leave the reception in order to check in and then go back to the reception-this is the only complaint I have about the quality of the hotel service Read moreGenuine Hotels.com guest review
Loved the hotel. The restaurant service was poor and unexpected for the quality of this hotel. We were told it was a vender and not part of the hotel franchise.Genuine Hotels.com guest review
Very enjoyable: Friendly staff; Professional serviceGenuine Hotels.com guest review
Staff don't know how to talk to people. I will not come back to this hotel. I paid in advance for double room and they give me only one bed. With four people in my family was bad. The staff did no give me a good explanation or solution. Never come back!Genuine Expedia guest review
Response by Renaissance Baton Rouge Hotel We sincerely apologize for your experience here at the hotel. We pride ourselves on the quality of our service and we hope that each guest gets the best. We hope that you choose to stay with us again and that we show a better side during this visit. Thank you again for staying with us and enjoy your day. All My Best, Joy Harringa Hotel Manager
The room was very nice and accommodating. The in-room amenities were very comfortable.Genuine Hotels.com guest review
It was very nice but we ordered an adjoining room and when I got there they told me there was none available Very disappointed.Genuine Hotels.com guest review
"Adore this hotel!!"
This hotel was absolutely AWESOME! From the room and hotel décor to the friendliness of the staff - they were first class all the way! I would recommend this hotel to anyone who finds themselves in Baton Rouge - whether it's for business or pleasure.Genuine Hotels.com guest review
"Very nice for the price"
We came down to Baton Rouge for a wedding. Wedding party suggested this hotel and I'm so glad they did. It was bright and fresh and modern. Lovely lobby, friendly staff. Just sorry we weren't able to stay longer to enjoy the lovely pool area and check out the other amenities. If we ever go down to Cajun Country again, we'll stay there!Genuine Hotels.com guest review
We stayed one night here in a room with 2 queen beds. Lobby and rooms were very nice, appeared to be new. Staff was very courteous, actually walked me to the elevators and restaurant instead of just pointing the way. Many great local restaurants within 3 miles, as is the Mall. The Hotel provides a shuttle upon request free of charge for the 3 mile radius […] that runs until 11pm. I would stay here again Read moreGenuine Hotels.com guest review
Staff was fantastic. Room was great. No complaints here. Will stay there every trip to Baton Rouge.Genuine Expedia guest review
Good hotel from location to check in and service. A real 5 star feeling for agood price. The only thing i would recomend is asking for a room with whatever you prefer a shower or a tub. Staff are very friendly and take care of you. Rooms comfortable and have luxury feel. Its in vieing distance of louisisana mall.the only complaint i have is the bar […] which has marked up drinks and the resturant with a 5 star price that has 4 star food witha 1 star taste. Read moreGenuine Hotels.com guest review
"Upscale Hotel with Five Star Staff."
Excellent! Got an Upgrade upon checking in. Fabulous Hotel near Great Shopping.Genuine Expedia guest review
This hotel was great , a little on the expensive side , but it was worth it . Location was great if your a shopper and like to eat at high end restaurants . My boyfriend and I really enjoyed it and would definetly do it again.Genuine Hotels.com guest review
"Nice hotel near shopping and many restaurants"
Only stayed one night . Stay was pleasant. Only disappointment was a $9.95 charge for use of internet . Before doing a search on internet on night of stay, I checked on amenities . My phone showed free internet once I opened safari, so I proceeded to use internet .Genuine Expedia guest review
I have traveled a lot in my life, and this hotel completely surprised me. This was the most beautiful hotel my husband and I have ever stayed at, in Baton Rouge of all places! Perfectly decorated!Genuine Hotels.com guest review
"Very nice hotel, but..........."
Myself and a 'friend' went there to cap off a good night. Unfortunately, we had problems from the start. Went online to book the room, but when I arrived I was told that my card wasn't accepted in their system (even though the room was already paid for, prior!) Finally, after about 10 mins the situation was resolved by the staff. Exceptional room. Large […] picture glass windows overlooking the lit pool was a very nice view. Comfortable king size for the KING SIZED. Lol One major problem though; THE WALLS ARE THIN!!!! Ole boy or girl in the adjacent room sounded like he/she was starting a lawnmower (snoring). The beds on both sides share the same wall!!! Luckily, we drowned their noise out and everything was everything. Also, no frig/microwave for a $150+ room (the Residence has more amenities, including a kitchen for that price). Not sure if I'll be returning to that one but it's a classy, stylish, well kept hotel nonetheless that deserves atleast one stay to say "been there, done that". Read moreGenuine Hotels.com guest review
"Way better than i expected!"
Super Chic. Loved the shower. Didnt want to go home. The staff was very accommodating at all hours of the night.Genuine Expedia guest review
"Best hotel in Baton Rouge!"
We booked a last-minute room for a romantic weekend in Baton Rouge. My wife & I wanted a room near the Mall of Louisiana, near Perkins Rowe, and not far from good restaurants. The Renaissance did not disappoint! The hotel is conveniently located, and in a safe area. The Renaissance is very well maintained - modern, functional and clean. The bed and […] bathroom are comfortable. I wish I could take the shower home with me! We chose the Ren because some of the other area hotels had reviews that mentioned road noise, mildew smells, rude staff, cleanliness issues, or poor maintenance. None of that here! The Ren is clean, friendly, well-maintained, and modern - in a word, first-rate! It's the best hotel I've found in Baton Rouge! Read moreGenuine Hotels.com guest review
Lots of road noise even on the 12 th floor. Maybe thicker drapes on the front ? Very niceGenuine Hotels.com guest review
"very nice time and staff was very professional"
It was a great experienceGenuine Hotels.com guest review
"Amazing hotel! Very Sheek!!"
I love the modern look! The beds were amazingly comfortable and the staff was great. WE even got the shuttle to bring us to and pick us up from a movie. Wonderful stay, wish it was longer!!! Will definitely stay again.Genuine Hotels.com guest review
"A Jewel in Baton Rouge"
The lobby is lovely and inviting, and the room was spacious, and decorated with a pleasing modern motif. It's located on the south side of the city, but is convenient to the University, Mall of Louisiana, Whole Foods, and the outlet mall in Gonzalez, LA. The king size bed was extremely comfortable -- finally got a good night sleep after 4 days on the […] road! And it although our room faced the street, it was quite -- no trains, no large trucks, no highway traffic. Perfect! My only suggestion is that for those with a pass into the suite providing breakfast, that instructions for the espresso machine be written and available for patrons, as well as having unsweetened and vanilla soy milk available. Sometimes the helper in the suite is inundated with requests and the small ones get passed over. Overall, though, it was a pleasant experience, and I would definitely recommend this hotel for the weary traveler. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )