"A beautiful oasis in an otherwise flashy world."
We thought we reserved a very nice room through Expedia, but when my husband requested 2 beds at the desk, we were upgraded to an absolutely gorgeous suite with a huge soaking pool with 24 hr. clarification and a deep wooden bath tub, double shower heads and double sinks. The size of the suite and the ambience was way beyond our expectation. It surely […] was one of the best hotel suite we have ever stayed in and we wish we have time to stay for another day. The hotel staff, concierge were all very helpful and courteous. Thank you, Banyan Tree, for making our Macau experience memorable. Will certainly look for Banyan Tree next time we travel. Read moreGenuine Expedia guest review
"Best hotel I've ever been"
It's fantastic hotel, as soon as you enter lobby there is nice aroma which immediately makes u feel relaxed. And the rooms are very comfortable. It's as if u r in spa.Genuine Expedia guest review
"Great decor, great ambience, a perfect place."
Stayed here for a week, fantastic room an ideal place to kick back and relax. Service is fantastic, ambience in the room is the best you can get.Genuine Expedia guest review
Nice getaway! With small pool inside the spacious room. Breakfast buffet is great tooGenuine Hotels.com guest review
all of saffs are very kind and well mannered. very nice room. everythings are good good good!!!!!!!Genuine Hotels.com guest review
"Great Place to stay"
We were there for short stay only 2 night but was great hotel and I would recommanded just a bit expensive.Genuine Expedia guest review
"one of the best hotels"
its a must see hotel and specialy the pool inside the roomGenuine Hotels.com guest review
"Excellent service and accomodation"
My boyfriend and I were absolutely pampered by the hotel staff. Everyone you pass by greets you and smiles. When we call the reception for things and information, they would be very informative and ensure after a few minutes whether what you've requested gets delivered to the room by calling back. The delivery staff is also friendly and let's you know […] if there is anything else you need, just call again. Overall we enjoyed the room perks such as the relaxation pool. Read moreGenuine Expedia guest review
"Simply the best I'm the business"
From the moment my wife and I arrived the hotel impressed. Being our first banyan tree experience we thought it would like any good 5+ star hotel but this truly would be the best and we plan to stay at these chain when possible, thanks to the staff especially for making our break wonderful.Genuine Hotels.com guest review
We stayed two nights at Banyan Tree. All the facilities are world class including the gym, the wave pool and bars and restaurants. The Terrazzo restaurant is highly recommended.Genuine Expedia guest review
"Out of This World"
The staff were so friendly and polite in all areas of the hotel. They even remembered our first names. The guest room and its amenities were so amazing that we really had to force ourselves to leave it to go out.Genuine Expedia guest review
stayed in the cotai king suite. it was amazing! the staff were lovely too from the moment we arrived to leaving. will definitely come back!!Genuine Hotels.com guest review
Good hotel for leisureGenuine Hotels.com guest review
"great service,nice design and spacious room"
we like everythings in room,the jacuzzi with nice view,the pool,the bathroom,the lighting,the design, the room is spacious. also, it was my boyfriend birthday, warm greetings given by hotel with a birthday cake and a bottle of red wineGenuine Hotels.com guest review
"An Great Experience in Macau"
Me & my family had a wonderful stay in banyan tree. Their service was great & the room is excellent. The location maybe far from downtown Macau but they provide shuttle service so it made it ok. I'll surely stya with them on my next trip & also recommend to my friends & relatives.Genuine Hotels.com guest review
"Great place to stay, beautiful room and service"
Absolutely loved this place, one of the best hotel rooms I have stayed in for a long time and still good value for money for the quality you get.Genuine Hotels.com guest review
"호텔 외관이나 로비는 훌륭"
호텔외관이나 로비는 꿈꾸는 듯 훌륭하지만 수영장 뷰 선택을 따로 하지 않아서 인지 ㅡㅡ 이건 무슨 뷰가 공사판이었음..몸이 아파 다시 따로 요청하는 것도 귀찮아서 안했지만..실망 스러웠음..뷰 자체에 실망하니 서비스나 방도 만족 스럽지 못한 느낌.. 조식은 괜찮았어요Genuine Hotels.com guest review
房間比想像中要大許多，服務員態度謙卑有禮。Genuine Hotels.com guest review
ここ数年で何度行ったか、数え切れない…大好きです。 高頻度で行くからこそ、日本語しか出来ない私としては、日本語が出来るスタッフが常駐してくれれば、言うこと無しです。Genuine Hotels.com guest review
직원들도 친절하고 아멘트리는 섬세함Genuine Hotels.com guest review
房間格局很不錯，但商場跟賭場稍微無趣了些，服務周到、親切！接駁巴士路線很多！Genuine Hotels.com guest review
4泊しました。部屋の中はいい香りがしてスパ空間の様で、部屋のどの場所にいても快適でした。快適過ぎて、夜更かししてしまいます。朝食後も部屋に戻り、長居してしまいます。マカオに行ったら、また泊まりたいと思います。Genuine Hotels.com guest review
客房非常棒！約100坪米，設備舒適，也很有看頭。早餐還可以，能豐富些更好。飯店lobby的設計不是很成功。人員服務還不錯。Genuine Hotels.com guest review
좋은 시설과 친절한 서비스, 완벽한 휴가였습니다. 강력 추천입니다.Genuine Hotels.com guest review
방은 정말 좋네요. 수영장도 자꾸지도 마음에 들고, 그런데 좀 비싼 게 흠.Genuine Hotels.com guest review
호텔 서비스는 만족스럽다. 조식이 약간 아쉽지만...Genuine Hotels.com guest review
모든 시설의 완벽함은 최고 였습니다. 교통도 편해서 다른 곳으로의 이동도 쉬웠습니다. 수영장의 파도 풀도 재미있고요. 아침도 깨끗하고 맛 있어요. ㅋㅋㅋㅋ 방안의 풀은 상상이상입니다. 다음에 또 가면 꼭 이곳으로 다시 올겁니다. 아니면 다른 도시에서도 이 호텔을 꼭 이용할것입니다.Genuine Expedia guest review
Response by Banyan Tree Macau 고객님께 반얀트리 마카오에 방문해주셔서 감사합니다. 저희 리조트에 대해 좋은 추억을 남기고 가셨다니 정말 기쁩니다. 앞으로도 반얀트리 호텔을 비롯한 반얀트리 그룹은 언제나 고객님게 열려있습니다. 감사합니다. 반얀트리 마카오 홍보팀 드림.
이중 수수료 부과되어 실제 결제된 금액과 상이하네요. 호텔에서 진행되는 프로모션도 제외되어있고 호텔 자체예약이 더 저렴한지 나중에 알았습니다.Genuine Hotels.com guest review
飯店本身很棒，戶外泳池與房間都超棒的，唯一的缺點只有位置吧!! 因為銀河酒店的商店街不是很好逛，要到巴士站要走一段路，所幸有接駁車，還挺舒適的．Genuine Hotels.com guest review
很棒的服務，但床很軟，晚上沒有睡得很好...Genuine Hotels.com guest review
入住澳門悅榕莊一如往昔的令人滿意,無論是硬體或是軟體,特別是服務人員.令我印象深刻的是禮賓部Neo,充滿熱情的協助預訂水舞間門票.澳門悅榕莊值得推薦.Genuine Hotels.com guest review
Veramente molto bello, suite all'altezza con mini piscina e water automatico ;-)Genuine Expedia guest review
자는거, 먹는거, 쉬는거 모든것이 완변했습니다.다시 꼭 가고 싶어요. 다른나라 반얀트리도 꼭 이용해보고 싶구요. 불이 조금 어둡긴 하지만 반얀트리 특징이니깐요~~Genuine Hotels.com guest review
係澳門住過好多間酒店 呢一間係我暫時住過最正嘅一間 雖然價錢較貴 但物有所值 一定會再去Genuine Hotels.com guest review
"쇼핑이 아니면 다 좋다"
스위트룸으로 방 무료 업그레이드 해주셔서 완전 모든 것에 만족한 최고의 여행이었어요Genuine Hotels.com guest review
你以為有私人泳池，其實是洗腳池 Don't dream you have a private pool, coz you only got a senseless pool in your living room 你以為五星級地理加配備完善？其實係三間酒店合併。 You thought is a 5 star location and fully equip? No, is three hotel combine in a no man land 設計老土，the design was old fashion 廉價的沐浴系列 bath product sucks 前台職員工作緩慢front desk was pretty slow 酒店處於澳門非常偏僻的位置the location is very […] far from city center 價錢卻是市中心頂級類別the price is New York Manhattan standard * remarks: the spa was horrible. Spa 完全唔掂，手勢奇差，完全唔值，萬萬不能試。 spa : Expensive and useless. Trust me, don't ever try. Read moreGenuine Expedia guest review
Response by Banyan Tree Macau Dear Navy, Thank you for taking the time to share your experience at Banyan Tree Macau. Please accept our sincere apologies for the disappointment you experienced during your stay. I do hope that it does not mar your overall impression and that we will have the pleasure to welcome you again and the opportunity to redeem ourselves. Regards, Team Banyan Tree Macau
"다시 가고 싶은..."
일단 가족이 이용하기에 무척 좋은 호텔... 물론 호텔스에 4명 숙박으로 예약했는데 3명만 준비되어서 좀 문제였지만... 방은 너무나 예술이었습니다. 방안에 반신욕조와 간이 풀 이용하러 여행하다 중간에 들어올 정도로 아이들이 조아라 했습니다. 전반적으로 조용하고 좋았습니다.Genuine Hotels.com guest review
マカオなら絶対ここだと思います。Genuine Expedia guest review
Response by Banyan Tree Macau Mark様 この度はバンヤンツリー・マカオにご滞在いただき、またお褒めの言葉をいただき誠にありがとうございます。 またバンヤンツリー・マカオでお会いできますこと心よりお待ち申し上げております。 バンヤンツリー・マカオ スタッフ一同
"POOR SECURITY, POOR MANAGEMENT!"
Extremely disappointed by the management team of BANYAN TREE MACAU! We had a man banging on our (me & my mum 2 female) door at 3AM!!!!! We asked him to stop but he continues to do so after we explained behind the door that he was knocking on the wrong door. None of the security of the hotel discovered this matter after a while until we made a call to […] front desk! But this wasn't the major point we felt disappointing about this hotel! It was the management which made me feel dissatisfied! They didn't give an effort to comfort their customers by asking whether we are ok, telling us what was going on outside or whether the man had left and how they had improved the security to prevent further disrupting events to happen. NO, not even a call! I need to call them myself again to make things clear! When I asked them whether there will be guards around this floor, they replied us straight with an answer NO! Because they needed to patrol other floors instead. We do understand it might be a difficulty, but why couldn't they give us a better answer for example: we would keep an eye on CCTV of your floor to prevent this to happen again! Besides, the remote control only works occasionally, the shower wasn't clean enough, the front desk unwilling to give us room card 20minutes before check in time. They only available at 3pm ISH! I will not stay in this hotel anymore... Read moreGenuine Hotels.com guest review
靠窗的泡湯池.溫度太冷.希望能夠有40度的水溫.否則那池子只是擺好看的.太浪費空間了.....Genuine Hotels.com guest review
최고 최고최고Genuine Hotels.com guest review
お部屋には5、6メートルほどのプールがあり、 周りにはタオルやパイル地のクッション等も完備されていました。 肝心のプールはぬるいというよりは冷たくてとても入る気になりませんでしたが 蛇口が2つあったので多少時間はかかるでしょうけど温度調節は出来ると思います。 朝食のビュッフェはお料理の種類が豊富でフレッシュジュースも8種類ほどありました。 クロワッサン、デニッシュ、グリッシーニも最高に美味しかったです。 前回ベネチアンに泊まったときは「人・人・人」のイメージでしたが こちらは週末だったにも関わらずホテルは客が少なく、 エレベーターや廊下で人に会う事もなく、 朝食時も割とゆっくりしていましたが常時2〜3組でしたし のんびり寛ぎたい方にはおすすめのホテルです。 ただ… 周遊バスの発着は繋が […] っているギャラクシーホテルになるので 5分少々歩かなければなりません。 面倒な方はタクシーの利用をおすすめします。 Read moreGenuine Expedia guest review
"very good hotel"
next time also leave is hotelGenuine Hotels.com guest review
"멋진 객실과 친절한 응대"
전세계 반얀트리가 마찬가지로 매우 청결하고 친절합니다. 셔틀버스는 갤럭시 호텔과 공유를 하기 때문에 편리하지만, 반얀트리에서 갤럭시 호텔의 버스 정류장 가는 길이 걸어서 5분 정도 가야 되요. 하지만, 반대로 사람들이 적어서 호텔은 매우 조용합니다. 객실은 야경 매우 좋으며, 청결하고, 청소도 잘 해 주세요. 다음에 마카오 갈 때 또 이용하고 싶은데, 주변 호텔도 괜찮은 곳이 많아서 어떻게 할 지는 모르겠네요 ^^Genuine Hotels.com guest review
お部屋から出たくなくて、朝食も夕食もルームサービスですませました。Genuine Expedia guest review
highly recommend to stay in Banyan Tree when traveling to Macau (if you want to be relax and enjoy in hotel room and facilities) Quiet /private/ service is better than most of the 5star hotels in Macau /cozy room in a surprising size and nice bathtub,suitable for both honeymooner or families! / convenient free shuttle bus and rich breakfast buffet . […] the most important is -> you'll agree that the price is resonable after you stay In Banyan Tree. Read moreGenuine Expedia guest review
가격이 저렴하진 않았지만, 그래도 너무 만족해요.특히 룸마다 있는 수영장은 애들 놀기 딱 좋은것 같아요!!Genuine Hotels.com guest review
너무도 좋았어요 다음에도 또 반얀트리 숙박하러 가고싶어요Genuine Hotels.com guest review
"Förtjänar en "Guldboll" inom Hotell sammanhang"
Världsklass! Inget och klaga på. Lyxhotell som lever upp till förväntningarna och mer utöver.Genuine Hotels.com guest review
服務態度滿分 住宿非常愉快 客房維護良好 可惜31樓健身房蒸氣室維護狀況不佳 屋頂整個油漆斑駁脫落 進去使用時嚇了一跳 但服務人員有致歉並承諾改善Genuine Hotels.com guest review
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