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"Okay"Reviewed by a Hotels.com guest on May 5, 2012
our room was in the basement!
"Great Place to Stay on Isla Mujeres"Reviewed by a Hotels.com guest on May 5, 2012
Fabulous Location, Beautiful Garden, Friendly Staff, Decent Rooms, Small Breakfast, Overall Great Value for the price!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Amazing Location"Reviewed by a Hotels.com guest on May 4, 2012
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service in order to make it a more magical experience, but all in all, it was acceptable service.
Location.
Conveniently near the airport in the heart of Cancun, La Quinta Inn & Suites Cancun is close to Market 28.
Hotel Features.
La Quinta Inn & Suites Cancun has a health club, an outdoor pool, and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas and an Internet point is located on site. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and a technology helpdesk. This business-friendly hotel offers a restaurant, a coffee shop/café, and a bar/lounge. A complimentary breakfast is served each morning. The staff can arrange tour/ticket assistance, wedding services, and event catering. Additional amenities include a children's pool, a concierge desk, and multilingual staff. Guests receive complimentary transportation including an area shuttle within 5 mi, a cruise ship terminal shuttle, and a shopping center shuttle. Valet parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge). This is a smoke-free property.
Guestrooms.
Rooms have city views. The 132 air-conditioned guestrooms at La Quinta Inn & Suites Cancun include iPod docking stations and laptop-compatible safes. Beds have pillowtop mattresses, Egyptian cotton linens, down comforters, and down blankets. Complimentary wireless and wired high-speed Internet access is provided. 32-inch LCD televisions are equipped with premium cable channels, free movie channels, and first-run movies. All accommodations provide desks, ergonomic chairs, and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer showers with handheld showerheads, and rainfall showerheads. Bathrooms also include hair dryers and complimentary toiletries.
In-room microwaves, refrigerators, and minibars are provided. Additional amenities include espresso makers and coffee/tea makers. In addition, a turndown service is offered nightly, housekeeping is available daily, and amenities available on request include wake-up calls. All guestrooms at La Quinta Inn & Suites Cancun are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A complimentary full breakfast is served each morning in the restaurant between 6 AM and 10 AM.
Restaurant and Lounge Bar - This restaurant serves breakfast, lunch and dinner, and has a bar. A children's menu is available.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a fitness facility.
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Also known as El Centro, Cancun Downtown is where locals live and shop. Plaza las Americas is an American-style shopping center with large department stores and small specialty shops. Mercado Veintiocho (Market 28), an open-air flea market, is an alternative to the chain shops. Tourists often venture into area supermarkets for souvenirs and liquor. Plaza de Toros features weekly bullfighting.
see all hotels in Cancun"no soap, no wake-up call, very loud, no internet"
We were put in a room that connected directly (door separated the two rooms with no sound insulation) to a party next door. We had six hours to rest before our flight. The internet connection didn't work and they couldn't figure out why or ever call back with a solution. There was no soap and they couldn't bring any to us. We requested a wake-up call […] and didn't get one....etc... Read more
"Very good choice if you don't visit Cancun beaches"
We visited Cancun only for 2 nights and it was a very good choice to choose this hotel. It has very clean and comfortable rooms with great breakfast. Its way less expensive, and it served our needs very well.
"cancun"
The getting desk staff was great. Housekeeping was the worst and the breakfas t staff was downright rude
"Great Location"
We were only in Cancun for one night and had an early flight the next morning. It cost us 40 pesos to get to La Quinta from the ADO bus station by taxi and we were able to catch the free shuttle to the airport in the morning. Although, the shuttle was full, and we ended up on a big time scenic route. It would have been quicker to catch our own cab. […] The staff was very friendly and the complimentary breakfast was great! There is a gigantic mall with lots of restaurants about 3minutes walk away. We would stay here again. But probably not if we were looking for a beach trip, its a bit far from the Cancun Hotel Zone. Read more
"Very convenient and comfortable"
Very nice hotel. Will pick-up from airport, but will not drop-off at airport. Taxi to airport is $25 or take the bus for $5 from ADO train station. Two blocks to Mall of the Americas with a number of dining otions (including the great stand-by Sanborns).
This guest did not leave a comment.
"Good for the price, but no access to phone calls"
This is a very new hotel not far away from the hotel zone. If you do not mind going to it by bus, you will save more than 50% on the hotel zone rates. The room is quite big but all the time I stayed at the hotel I had no access to phone calls. And the people in the front desk were quite inexperienced, and could not fix the problem. Even asked me to […] go down and call from the front desk phone - even though this would not guarantee any privacy. To make things worse, the local calls - including ones to mobile phones - were included in the room rate, but I could not get it at all. And I`ve seen more than one guest making calls at the front desk, making this a serious and generalized problem. Other than that, I have no complaints about this hotel. Read more
"Made stay in Cancun even better."
We were very happy with everything about the hotel. The employees very friendly, always helpful, very accommodating. The food was delicious. The rooms very clean and quiet at night. The location was perfect for everything we needed.
"Great stay"
Needed a place for one night to p/u someone up at airport. Hotel was great - excellent beds and bedding, great showers, wonderful breakfast and the price was definitely right. Not near the beach but you know that when booking. Would not hesitate to stay again. Great value for a terrific price. Thank you.
"Great Value"
Great value for what you get. We stayed one night before a flight home and where nicely surprised by the comfort and cleanliness of hotel.Great beds, great pillows! The complimentary shuttle service was a HUGE reason we booked at this hotel and our driver was very nice. We would definitely recommend this hotel. Also, a large shopping mall is an easy […] 5 minute walk from hotel. Read more
Very good hotel!! The staff are great good breakfast !!!!!! Nice people
nosotros estuvimos siempre bien atendidos, solo lo que cambiaria seria el menu del desayuno diario huevosw hace daño para las personas mayores, ademas con bastante grasa, les sugiero consultar un nutriologo para la variacion de3l desauno y ademans no ser las condciones de gasa. volveria a visitar el hotel por su trato e instalaciones aunque el desayuno […] solo lo podria comer 3 dias. Read more
"Buena alternativa"
Muy buena alternativa para quedarse, recomendable
This guest did not leave a comment.
"Hôtel très facile à trouver à 10 mn de l'aéroport"
Hôtel très agréable,possédant un parking privé gardé,une jolie petite piscine.Quartier calme.Chambre très confortable,excellente literie,belle salle de bains,linge de toilette abondant.Petit déjeuner continental,sous forme de buffet,abondant,fruits frais,laitage,plats salés,viennoiseries et gaufres à se faire soi-même.Possibilité de petit déjeuner sur […] la terrasse.Excellent rapport qualité-prix.Très bonne adresse pour une nuit à Cancun quand on arrive d'Europe par un vol du soir avec le décalage horaire(très facile à trouver et à 10 mn de l'aéroport )Personnel très aimable Read more
Parfaite halte après un vol fatiguant pour récupérer par une bonne nuit de sommeil. Hôtel très confortable: grand lit, calme, très propre
bon rapport qualite prix chambres spacieuses et confortables, petit dejeuner buffet excellent, attention pas de navette hotel de l' aeroport vers l' hotel mais uniquement le retour
"Excelente Servicio"
Con gusto volveria es un hotel muy comodo y nada caro, Excelente servicio!!! Gracias
This guest did not leave a comment.
"hotel nuovo, servizio modesto"
hotel nuovo, con camere ampie, pulite, comode e ben finite, ma mal insonorizzate. servizio modesto: colazione squallida (ambiente chiassoso e mal gestito, poca scelta e prodotti di bassa qualità); personale non formato e del tutto disinteressato a soddisfare il cliente (i due incaricati alla reception passavano tutto il tempo con il loro cellulare). parcheggio […] pieno di polvere di cantiere, irrespirabile. posizione buona, considerando che questa è l'unica alternativa alla zona hotelera sul mare. Read more
"Tolles Hotel"
Super Hotel, wenn man nach Cancun kound noch kommt und noch nicht weiß wo die Reise hin geht. Service super, Zimmer sauber und es gibt ein sehr gutes Frühstück
"Quinta inn Cancun"
Proche du terminus d'autobus et restos.
"Bra hotell, men ikke forvent service"
Bra: * Meget bra rom * Nærme downtown * Ved siden av en meget god sushi restaruant, og bra lokal taco sjappe * Bra nok frokost Dårlig: * Elendig service, kunne spørre om noe, de svarte med "ja" for så å bare gå og bli borte * Skulle vært wifi på rommet, men mottakningen var elendig, så måtte være i lobbyen for det
"buon hotel nuovo di zecca con standard USA"
ottima struttura, molto comoda e pulita (era sttao appena aperto all'epoca del viaggio). Carente la ristorazione e mancano i balconi nelle camere.
"MUY BUENO"
LOS FELICITO.
"Non male, ma attenzione."
Colazione buona ed abbondante. Camere comode e spaziose, generalmente pulite, ma il condizionatore é molto chiassoso e l'insonorizzazione tra una camera e l'altra é praticamente inesistente. Lo shuttle é effettivamente gratuito. Per il trasporto dall'aeroporto l'hotel si avvale invece di convenzione con una compagnia di taxi i quali, peró, all'arrivo, […] faranno di tutto per farvi pagare. Bisogna insistere con decisione. Poco affidabile il servizio di assistenza al desk per gite e autonoleggio. Read more
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