All hotels in Kansas City, Missouri, United States of America
1 room, 2 adults
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10401 France Family Drive, Kansas City, KS, 66111, United States of America, ‏‎866-925-8648
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4.5 / 5Excellent

Score breakdown (from 100 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.5
  • Neighborhood
    4.8
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5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel, wonderful rooms, breakfast was delicious, will definitely be staying again. Bed was beyond comfortable slept like a baby
Genuine Hotels.com guest review
1 night trip Jun 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice place for families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay for Sporting. The pool was a blast for the kids and the breakfast was good.
Genuine Hotels.com guest review
1 night family trip Jun 16, 2015
Nathaniel
US
5.0 / 5Outstanding
"Best Western"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One of the nicest hotels that I have stayed at in awhile. Great staff and wonderful breakfast.
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
robert
US
5.0 / 5Outstanding
"Sporting trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We like to stay here when we go to a Sporting KC game. The rooms are nice, the beds comfortable and the bathrooms are spacious. We will stay here again when in the area.
Genuine Hotels.com guest review
1 night family trip Jun 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Best Western Review"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great for the most part. Very friendly staff. The only issues we had were that the shower wall had hair stuck to it meaning it was not cleaned, and the must from Sporting Park was blaring until 1:30am.
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
Sara
US
4.0 / 5Excellent
"nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
had a great time. excellent location
Genuine Hotels.com guest review
1 night family trip May 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Family overnight getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect spot for an overnight with shopping at Legends and a relatively easy drive over to the K for a Royals game. Highly recommend this hotel. Room was clean with nice features, good breakfast.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
Kevin
US
5.0 / 5Outstanding
"Perfect location for Sporting KC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really good! Perfect location if you want to go to Sporting KC game!!!
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
Sarah
US
4.0 / 5Excellent
"Local girls out for a night."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Absolutely loved this hotel. Staff was super friendly, rooms clean and comfortable. Loved the shuttle service to and from the casino. I had a late dinner so I skipped breakfast, but it looked and smelled delicious and fresh too! I would recommend this to anyone.
Genuine Hotels.com guest review
1 night trip with friends May 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice, will stay here again if in the area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent breakfast. Staff are very nice and always willing to help. Business center is good, I was able to print out flight boarding passes which helped a lot after having to change flights. Hotel is clean, big rooms, TV speakers are in roof above beds, made the TV less loud in room, doors on rooms close loudly holding them to close is best, very nice place. Right across the street from the soccer stadium and close to Legends shopping and Speedway/Casino. Airport is just 25 minutes away. Good value.
Genuine Hotels.com guest review
1 night family trip Apr 30, 2015
Maree
US
4.0 / 5Excellent
"Please have plenty of coffee available"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice room, liked the pool hot tub, all very clean. Coffee was not ready, maybe ran out-coffee lady was rude. people in next room (125) were very loud. overall, will come back.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
Doug
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
it was fine, it was fine, it was fine it, was fine
Genuine Expedia guest review
Other trip Feb 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay, Clean rooms, wonderful service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our second stay with this hotel. The staff was wonderful and if you have any concerns they are taken care of quickly! Very nice rooms, comfortable beds not much more to ask for!
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
Douglas
US
5.0 / 5Outstanding
"Nice, cozy and friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful staff, cozy, giant plasma screen in room with hbo and showtime, cool pool with slide and hot tub. Loved it
Genuine Expedia guest review
Other trip Jan 27, 2015
Nique
US
3.0 / 5Good
"Our yearly tradition"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is one of our favorites that we always stay at New Years Eve. The only problem we faced was the he door entry was broken and we couldn't get in.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Staycation with the kids"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I have stayed at the hotel on a previous date and had a nice experience so I decided to return. Upon pulling into the parking lot I thought there were going to be problems. There was not a single empty parking spot. We walk inside and there are people everywhere. We get checked in fine, settle into the room and decide to go down to the pool with the kids. It was crazy busy, more adults than kids. The adults had coolers. Beer cans were lining the hot tub walls. Eventually they left. The rest of the evening was uneventful. The room was very nice. Spacious, the sound system above the bed provided awesome sound. We go to eat breakfast and checkout and there was absolutely nowhere to sit. The same group of people were just sitting and chatting and taking up all the tables and chairs. I think it was a family reunion. I totally understand that this isn't the hotels fault, it was just frustrating. Trying to get breakfast for 5 people 3 of which are kids under 8 years old with no seats isn't easy. Overall, the hotel was nice and clean. Guests were just kinda rude and inconsiderate.
Genuine Expedia guest review
Other trip Dec 29, 2014
Emily H
US
5.0 / 5Outstanding
"Great accommodation."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel and I have stayed before, great every time.
Genuine Hotels.com guest review
1 night business trip Dec 22, 2014
Patrick
US
5.0 / 5Outstanding
"Enjoyed the stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very impressed with the room.
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Jim at the front desk was very friendly, helpful and professional. The breakfast was hot and they never ran out of anything.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Easy check in and very friendly staff. Rooms were clean but hallway carpet was very dirty.
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone there was super nice and helpful! Jim & Sky are the best!!! Jim went out of his way to help us. Super clean, very friendly, love the location! We will make our reservations here when we come in for a SKC game from now on.
Genuine Hotels.com guest review
1 night family trip Sep 25, 2014
Amy
US
4.0 / 5Excellent
"Great place to stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This place rocks, service was quick and professional, room was clean, comfortable and has a mini AV system for your personal electronic devices.The hotel is close to everything you may need! Hot tub could be bigger and some TV channels didn't work but I will stay here again!
Genuine Hotels.com guest review
1 night romance trip Sep 5, 2014
Sean
US
5.0 / 5Outstanding
"Great hotel right next door to Sporting Park"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is excellently placed next next door to Sporting Park which makes it quite convenient to see a Sporting KC game. Kansas Speedway is right down from the stadium, Nebraska Furniture Mart on the other side. All in the hotel was very nice, excellently decorated lobby and rooms. Great breakfast and awesome 2 story indoor water slide w/pool and hot tub
Genuine Expedia guest review
Other trip Sep 7, 2014
Adam
US
5.0 / 5Outstanding
"Great Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was clean. The front desk were helpful and the complimentary breakfast was very good.
Genuine Hotels.com guest review
1 night romance trip Aug 30, 2014
Steve
US
4.0 / 5Excellent
"Kid friendly"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Our granddaughter loves this hotel for the slide in the pool. Good location near shopping, restaurants, and local attractions.
Genuine Expedia guest review
Other trip Sep 1, 2014
Kally
US
5.0 / 5Outstanding
"Beautiful hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I wish all hotels were this nice and cleanly, along with a great staff.
Genuine Hotels.com guest review
1 night trip Aug 17, 2014
Rick
US
2.0 / 5Fair
"Terrible experience."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel is terrible. The room was labeled as 2 queens with couch bed. There wasn't a couch, just a chair. When I ask the front desk about it she said that they were sold out, nothing she could do. She noticed that I was upset so then offered a roll away bed. Then she decided moving us would make us happy. The room was exactly the same just upstairs and on the other end. The filtered water didn't work. Pillows not fluffy. Hot tub wasn't working. Not a good experience!!!
Genuine Expedia guest review
Other trip Aug 7, 2014
Roxie
US
1.0 / 5Poor
"dissapointed"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
No bathtub in the room and the hot tub was broken (no warning when room was booked) my wife wanted to relax, she could not do so. House keeping didn't clean our room once. Beds were left completely unmade. Counter staff didn't seem like they had any interest on working there at all. Very rude staff in general. Room had broken shower door that wouldn't close. A bunch of broken things in the room (closet door nob, room mirror, other small things) were literally just hung up and left to pray that they wouldn't fall off haha would never stay again in a million years. Completely overpriced for the quality given. Now I'm out 300 bucks for a stay that was worse than a Super 8 or Days Inn I would spend half of that at
Genuine Hotels.com guest review
2 night trip Jul 30, 2014
Matthew Brehmer
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was clean, staff was attentive, rooms were a little loud...other than that, it was great!
Genuine Hotels.com guest review
1 night trip Jul 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location, great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were headed to KC to attend a concert and decided to stay near the Legends Mall. This was our first time staying at this hotel and we would definitely return. The location was near the Speedway, Legends Mall, Hollywood Casino, and right across the street from the soccer stadium. The room was very clean, comfortable, quiet, and included lots of amenities such as a refrigerator, microwave, coffee maker, and a safe. The free breakfast was better than most and included hot items such as pancakes, eggs, and sausage. The room cost a little more than we usually spend, but it was worth it.
Genuine Expedia guest review
Other trip Jul 29, 2014
Mel
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Second visit to this hotel this summer and both times it was great!
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice swimming pool with slide."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good free breakfast. Great rooms & service. Nice swimming pool, hot tub, & slide.
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
good time for all,that says it all.wish we had more time.
Genuine Expedia guest review
Other trip Jul 12, 2014
david
US
5.0 / 5Outstanding
"Wedding night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I booked my room online but upon arriving I told them it was for my wedding night and my room was upgraded for free. It was nice to have a bigger room to get ready in for the big day!
Genuine Expedia guest review
Other trip Jun 30, 2014
Katherine
US
4.0 / 5Excellent
"Overall very nice"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The smell when you walked in was overwhelming, smelled like a perm. But once we got to our room it was fine, thankfully the smell didn't rise up. The room was nice and clean and the amenities were adequate for our stay.
Genuine Hotels.com guest review
1 night romance trip Jun 23, 2014
chickenchick
US
5.0 / 5Outstanding
"Will stay here again..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is located within steps from so many places to eat, shop and do...definitely a must stay place if heading to the Speedway or just an overnight shopping trip this place has it all. Our room was a 2 Queen bed had all the amenities you would want or need. The swimming pool had a good size water slide which isn't in the photos of the hotel but, should be included because it was an awesome surprise.
Genuine Expedia guest review
Other trip Jun 20, 2014
Mary
US
5.0 / 5Outstanding
"great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
wonderful place
Genuine Hotels.com guest review
1 night business trip May 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location, price and room size"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a nice quiet stay. We stayed only one night with 3 kids in a double bed room. It was fine, the pool was great and the staff was very courteous. We'd definitely stay again.
Genuine Hotels.com guest review
1 night family trip May 11, 2014
T H
US
3.0 / 5Good
"Overnight Stay to see Sporting KC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I chose this hotel, because of its proximity to the Livestrong stadium. Also, my boyfriend and I wanted a place with a pool to swim before the game. Upon arriving, everything seemed great, we were excited about a quick swim before the game. However, we asked about the hours of the pool and were told that it was under construction and we could use the one at the hotel down the street. Well, I would have stayed at that hotel had the web site told me that the pool wasn't available. Next, we went to our room, which seemed to be in a good location, because it was on the top floor and near the ice machine. Boy was I wrong! We had an ugly view of the back parking lot and a sliver of highway. Also, there is NO SOUND PROOFING WHATSOEVER. I was woken up several times by people getting on and off the elevator, also near our room, by people getting ice from the ice machine and what was worse, there was an employee door right by our room where the staff would get things they needed. So, starting very early in the morning, the door was slamming closed. It was one of those heavy doors that didn't slow down when closing at all. This occurred all morning, and unfortunately, we couldn't even get up to swim in their pool. To top it off, we thought it would be great to have surround sound, but our speaker was busted above our bed, so if we tried to watch anything with any form of bass, it would crackle so loudly we had to change the channel. Location: Ideal Room: Not ideal
Genuine Expedia guest review
Other trip Apr 22, 2014
Lauren
US
5.0 / 5Outstanding
"will stay again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
For a quick family shopping trip, this best western was perfect. We had the beautiful pool to ourselves and the waterslide was perfect for our eight year old twins . The whole hotel is beautiful and the staff was very friendly and even gave me coupons for free kids meals to the TREX restaurant . My only slight complaint is that the beds are quite hard .
Genuine Expedia guest review
Other trip Apr 11, 2014
Rylee
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Location couldn't be better! Friendly staff.
Genuine Hotels.com guest review
3 night trip Apr 3, 2014
Meg
US
5.0 / 5Outstanding
"Very Clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel we love it, it is close to Legends which is packed full for family fun. Very clean rooms and polite staff. Love this place.
Genuine Expedia guest review
Other trip Mar 19, 2014
D
US
5.0 / 5Outstanding
"Very clean and very friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stopped here on our way Texas. Was the best hotel we stayed at the entire trip! Will definitely recommend and come back!
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
Chris
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyable, and relaxing
Genuine Hotels.com guest review
3 night trip Jan 17, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved this place and the staff it made my wife want to come back and that's not easy to do.
Genuine Hotels.com guest review
1 night trip Jan 17, 2014
Willie Williams
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly and helpful staff.
Genuine Hotels.com guest review
1 night trip Dec 31, 2013
Upset with Hotels.com
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed on New Year's Eve, and even when they were booked full the staff was friendly, the rooms were clean and the price was right!
Genuine Expedia guest review
Other trip Jan 7, 2014
Gail
US
5.0 / 5Outstanding
"Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it! Will definitely stay there again!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2013
TimNBecca
US
3.0 / 5Good
"I Slept Well"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I felt comfortable and liked the décor and bathrooms. The bed was fantastic.!!! Slept great. I had a bit of a problem but the front clerk got it straightened out quickly. She was very nice and helpful.
Genuine Expedia guest review
Other trip Dec 28, 2013
Dee
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were in the end room on 1st floor. Too many people coming in and out of the door we were near, just too loud. The bed was uncomfortable. Did not sleep well.
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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