"Good for business"
I was pleased. Decent restaurant. Rooms were well set up. The walk in shower was greatGenuine Hotels.com guest review
Good service, good breakfast, the room was clean. We enjoyed it!.Genuine Expedia guest review
room and facilities are good, but no amenities. we have to buy amenities. I was not staying in the budget hotel, was in Hilton, that was surprising.Genuine Expedia guest review
Great hotel, all is great, just you need to have a carGenuine Hotels.com guest review
"SERVICE AND WIFI VERY BAD"
I am go out of this Hotel and transfer for another one because this Hilton is not in compliance with HILTON SERVICES.The WIFI is VERY VERY VERY BAD is impossible to run business with this VERY POOR signal.THe SERVICES is not good, look that the EMPLOYERS is NOT made the course of services, everybody at this Hotel don't have condition to stay at HIL […] TON. Read moreGenuine Hotels.com guest review
This is my 2nd stay in 6 months and I must say your hotel is outstanding. I highly recommend this hotel to anyone traveling to Chile. Keep it up!Genuine Hotels.com guest review
Staff members were very helpful and they spoke English well, very friendly. We forgot to book rooms with breakfast. By adding breakfast, it would cost us $20 per person. Compared to include breakfast at the booking time, it only costs $20 per room (or $10 per person). We ended up skipping the breakfast at hotel. We wish hotel would only charge us $10 […] per person. This was the only thing we feel that the hotel can improve. Otherwise, overall, we are happy with this hotel. Thanks! Read moreGenuine Hotels.com guest review
"ok for a few hour sleep"
if you need a place to sleep for few hours before catching the next flight at Santiago, this hotel was reasonable but do not expect more. It is not a walking distance from the airport. you have to take a 10 to 15 minute shuttle ride which is complimentary and run every half an hour. However, make sure you get your ticket for the shuttle at the booth […] near the baggage claim otherwise, once you leave the area, I am not sure how you will get your shuttle. make sure you eat at the airport if you are hungry because the restaurant at the hotel was very slow and the food was not edible. we waited for almost 40 minutes for fried rice and pasta which were salty and the uncooked (not al dente) pasta was swimming in a creamy tomato sauce. We had one spoon and that was it. the room was standard with dirty carpet so make sure you have slippers. the bed was comfortable. the staff were superb, however, If you want a walking distance hotel, there is Holiday Inn across the airport but they only allowed two people in a room so with three people, you need two rooms and each room is about $40 more than the Hilton. I don't know the facility at the Holiday Inn but do your math and decide. Read moreGenuine Expedia guest review
in spite we only were 1 day at this hotel, the comfort, cleaniness,the restaurant, the whole facility was great!Genuine Expedia guest review
We stayed here for only about nine hours between a long tour and our plane leaving. The room was very restful and comfortable. The meal was good and reasonable. I wish that we had more time to stay longer.Genuine Expedia guest review
It was a beautiful hotel. Location--very close to the airport (so the neighborhood is the airport and therefore not pretty. Hotel perfect. I thought breakfast was included, so I was disappointed that it was not, but other than that--great place to stay and the people working there were very helpful!Genuine Hotels.com guest review
"air conditioning not great"
I have been at this Hilton Garden hotel many times, in fact I was one of the first guests the hotel had only two days after first opening. it is modern, clean, well maintained and the staff are excellent. one major disappointment was the air conditioning - it never worked right for two days. I had it checked three times and it still didn't work right. […] I don't know about others, but I had difficulty sleeping and even working in 24C temperatures. I prefer to have some control over my room temperature, whether hot or cold or in-between... but on this visit I was uncomfortable. ii will however still use this hotel again in near future in the hope the problem was just specific to my particular room. staff are excellent though and Alan at reception deserves a special mention for accommodating me at a 4 am awkward check - in time! Read moreGenuine Hotels.com guest review
"Perfect for the night before/after a flight"
We stayed one night to catch the early morning flight more conveniently. If you have a rental car, it's really hard to find the right exit from the highway and then, following the hotel signs, you have to cruise round the block in the middle of nowhere till you finally find the hotel. But it's worth it. The hotels looks like new (it probably is) and […] the rooms are perfectly clean. The bathroom was very nice, everything worked perfectly and the shower is a dream. The stuff was very helpful, cause we needed some help with the rental car company and didn't speak spanish. Breakfast was amazing!!! There is a free shuttle to and from the airport. It takes not even 10minutes one way. It's a solid Hilton experience and I highly recommend the hotel for nights before or after flights. To stay in Santiago, it's to far from the city center. I would recommend hotel Mito! Read moreGenuine Hotels.com guest review
"Nice hotel near SCL Santiago, Chile, airport"
A very nice place to relax and spend a night and day between flights. Very nice room and bathroom (though I never could figure out where the switch was for the bedside lamps). The restaurant had pleasant service and very good food. The pool was very nice, on the warm and relaxing side (I did not use the hot tub, sauna or small gym.) There were laundry […] facilities and an office area with computers. Read moreGenuine Expedia guest review
"Nice, clean place next to the airport"
Needed a place next to the airport because I had an early morning flight out the next day.. Great to have a shuttle... Rooms were surprisingly upscale, new and fresh. Great bathroom too!Genuine Expedia guest review
"Nice, modern hotel"
Clean, modern hotel. Fantastric design with a very nice swimming pool/sauna/jacuzzi. Very pleasing bathrooms and rooms. Cons: the looby is "cold', unpersonal, and if you don;t have breakfast included, be carefull, it's a rip-off!!! Also: there is no nice night-bar area (you can use the dining room which is not specially charning or cozy)Genuine Expedia guest review
Great, comfortable hotel close to the airport. I am sorry we only had a 6 hour layover to enjoy the facilities. After traveling for two weeks, on our way home, we felt we finally met civilization. I recommend this hotel highly.Genuine Expedia guest review
"Good for SCL transit"
A well located and handy hotel for overnight airport stays. Good shuttle service and reasonable onsite food.Genuine Expedia guest review
"Good quality hotel convenient to airport."
Good service and very comfortable room - a great rest stop for between flights.Genuine Expedia guest review
"Reasonable rates and close to the airport"
I decided to stay there because of a scheduling issue with my host family. The hotel staff was not very friendly, especially the women. I got ignored a few times in the restaurant and I'm not sure if it was because I'm American, a woman or both. One evening for dinner, I sat there for 45 minutes before someone stopped by my table. There were only nine […] tables with customers, and none of those tables had more than four guests. That's disappointing, especially for an American chain. However, the hotel itself is nice and clean. The bathrooms are modern and there's great water pressure. There is a little snack kiosk where one can buy chips, candy, ice cream and adapters. Overall, it was a fine experience and if I were back in Santiago looking for a hotel, I'd probably stay there. Read moreGenuine Expedia guest review
"Room Service disaster"
Arrived tired and arrived in evening. Call Room service and asked for a soup, the person helping me on the phone said the soup came hot. I asked for bread and 2 drinks. The soup arrived lukewarm and no bread. I asked why the bread did not come and the attendant said they told him not to bring bread. when they brought the bread 10 minutes later without […] butter, I had enough and put the soup, bread cad cart outside my room informing the reception that i was not interested anymore. Never got a call back apologizing or trying to make things right. Breakfast buffet was very good but they guy behind the omelet bar is distracted and doing something else early in the morning. Read moreGenuine Expedia guest review
"Great airport location!"
We stayed at this hotel after three days in the wine country and before our flight out the next day. It was a better hotel than most of the others on our entire tripGenuine Hotels.com guest review
Great staff, comfortable bed and great breakfast.Genuine Hotels.com guest review
Great hotel if you have am early or late flight. Located close to the airport, but a bit of a drive to the center of Santiago. Very comfortable, clean and the staff is always helpful.Genuine Hotels.com guest review
"Good hotel and close to airport"
Typical Hilton Garden Inn. Clean, friendly and comfortable.Genuine Hotels.com guest review
"Pleasant surprise for an airport hotel"
Facilities seem to be new. Everything is perfectly clean and service was very good. Great temperated indoor pool and jacuzzi. My kids really enjoy our stay there. Food was very good, offering some traditional chilean cuisine. They offer complimentary shuttle service every half hour to the airport.Genuine Expedia guest review
"missed wake-up call=missed flight"
led to misery at airport. hilton has yet to respond to complaint.Genuine Hotels.com guest review
"Great hotel but far from city center"
We stayed for one night at the Hilton Garden Inn. It is a great hotel - nice rooms, clean comfortable beds, nice pool and jacuzzi, great service. They have free airport shuttle too. The only issue is it is far from the city center - very close to airport. We were just transiting through SCL so, was not an issue. If you are planning on getting to city […] center or go out for dinner, it is very far. Read moreGenuine Expedia guest review
Free shuttle from Airport to Hotel was nice.Genuine Hotels.com guest review
"Nice room, but isolated and overpriced."
Very nice rooms in a hotel in the middle of nowhere, very close to the airport if that is important, but quite a bit overpriced - especially given the fact that there is no breakfast included and the restaurant's food (for dinner) is subpar and that is all there is to choose from given the isolation of the place. There is a free shuttle to the airport […] and you can take a bus from there to a part of Santiago where you can take public transport anywhere, but if you wanted to cab it anywhere at all, tack on a lot of extra expenditures on top of the high rate you are already paying for the room. The fitness center is barely that, small and sparsely equipped. The pool is small, and indoor, and dark. It is not a hotel that one can "hang out" in, and it really needs to be that, due to the fact that it is so isolated. Stay there only if you have a flight leaving early or arriving late. Read moreGenuine Expedia guest review
"Santiago Airport Vicinity"
The hotel was wonderful. Its location is not near anything without taking a taxi into Santiago. Their complimentary shuttle to the airport is very helpful and runs every 30 minutes. You can check out at noon and leave bags with them if you have a late flight. Their restaurant/bar was nice and service was very good.Genuine Hotels.com guest review
Response by Hilton Garden Inn Santiago Airport Dear Guest: Thank you so much for taking the time to share your experience at our hotel on Expedia. I'm happy that you had such a wonderful time at Hilton Garden Inn Santiago Airport, and hope you come stay with us again soon. Best Regards, Patricia Salas Asisstant Manager
Good for short stay. Food was good. Nice pool area as well.Genuine Hotels.com guest review
"Great overnight stay"
Good fitness center, impeccable pool and superb restaurant. A real pleasure. I was awrned there was no shuttle from the airport to the hotel and told I has to ask for a transfer whicg was immediately arranged at the airport.Genuine Expedia guest review
was only one nigth to rest after flying from the north of Chile and before going back to USA. great place to rest. Clean, confortable, wifi and high speed internet and the best bathroom possible! Also the shuttle service to and from the airport is very usefull, secure and comfortable. I highly recommended it if you need to stay closer to the airport […] too. Read moreGenuine Expedia guest review
"Very convenient location"
The hotel is very close to the airport (5 minute drive). As I was en route to Easter Island it's location was perfect. The rooms are spacious, modern and clean. Great bed and shower. A convenient rest stop.Genuine Hotels.com guest review
"The room is very clean and comfortable"
The room is very clean and very comfortable. The hotel is also close to the airport with the free airport shuttle services. However, I am not sure it's worth the price.Genuine Hotels.com guest review
"Great choice for overnight stay between flights"
This hotel is new and very nice. It is around the airport so convenient for that reason but otherwise no food or shopping around that area. We had dinner at the hotel and it was pretty good for hotel food. The staff was very friendly and they used great English. Overall very nice stay for one night between flights.Genuine Hotels.com guest review
"In the middle of no where"
Nothing walking distance. But hotel is nice enough, once you're there you'll just want to relax.Genuine Hotels.com guest review
"Santiago, Chile close to airport"
New hotel in fine shape. Very helpful staff. Located in desolate field, but near airport.Genuine Hotels.com guest review
"Our last night in Santiago Chile"
Free Shuttle Service to and from the Airport. Provided Electrical Plugs for Chilean outlets, Excellent Dinner Menu. Full Breakfast serve yourself.Genuine Expedia guest review
"GREAT HOTEL! IDEAL FOR LATE OR EARLY FLIGHTS!"
THIS HOTEL IS COMFORTABLE AND CLEAN. I HAD TO STAY FOR ONE NIGHT (12 HOURS) IN SANTIAGO AND DIDN'T WANT TO GO ALL THE WAY TO THE CITY. THIS HOTEL IS IDEAL IF YOU WANT TO BE CLOSE TO THE AIRPORT.Genuine Hotels.com guest review
"Free transportation to/from SCL"
Nice hotel. Close to airport, short car ride. Not convenient to downtown.Genuine Hotels.com guest review
"Nice hotel close to the SCL airport."
Nice hotel design. Good comfort. Minibar wasn't cheap and restaurant either.Genuine Expedia guest review
"Excellent stay at the Hilton Garden Inn - SCL"
Very friendly staff, new facilities. Pool is lovely. Good but expensive food. Excellent beds, pillows and sheets. Wonderful bathroom and shower (no yucky shower curtain). Easy and free 5 minute transport to and from Santiago Airport.Genuine Expedia guest review
"Santiago Airport transfer Hotel"
We stayed twice in this Hotel past 10 days while transiting in Santiago airport. Hotel spa , indoor pool jacuzzi , sauna etc are superb and add great deal to unwind in between flights. Hotel staff is super kind. there is coin laundry facility on the second floor that made our stopover before heading to the north desert perfect if you consider that we […] are traveling for more than one month trough beautiful Chile. Good b'fast and quick transfer from/to airport Read moreGenuine Expedia guest review
"Fantastic location for Santiago airport"
Fantastic location near the airport. Excellent service and impeccable rooms.Genuine Expedia guest review
"Hilton Garden Inn Santiago Airport"
I expected a nondescript hotel airport. It was much nicer than expected. The hotel staff were very helpful and friendly. One note: They indicated that many of the normal booking locations say that breakfast is included when it is not.Genuine Hotels.com guest review
The hotel impresses with its modern architecture and functional. The indoor pool next to the gym is wonderful. It smells like new and it is. The restaurant is very good.Genuine Expedia guest review
"Santiago - Chile - Airport Hotel"
Nice, modern hotel and convenient for touring the city and as the last night in Chile prior to leaving the country via the airport. The downside is their location is at $15-30 cab fare to the downtown. Also, for unknown reasons, they do not use their van for the shuttle to the airport but cabs. The restaurant and bar is acceptable.Genuine Hotels.com guest review
The a/c don't work properly, depending the season they put hot or cold water in the sistem, but if you you want stabilize the room temp to 21°c in winter you can't because just have hot water, so the room variate from 23°c to 26,5°c. So if you have a hot day in the winter or cold day in the summer you will be in trouble because they only change the […] water on the next season.... Read moreGenuine Expedia guest review
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