Having stayed at several hotels in London, this is by far my favorite. Location is safe, very close to three different tube stops. The staff is very polite and helpful, the rooms are very clean and modern.Genuine Expedia guest review
"Quiet spot in a downtown location."
We spent three nights in the hotel during the busy Christmas season. The hotel exceeded our expectations despite the busy atmosphere.Genuine Expedia guest review
"Very comfortable, modern and roomy hotel in London"
Would recommend, room is spacious, shower was great, free wifi....will stay again.Genuine Hotels.com guest review
Great location. Nice spa and gym. Service below par. Staff lacked customer focus and did not achieve 5-star rating as expected. Level of knowledge of hotel, services and customer insight very lackingGenuine Expedia guest review
"GM is good..Staff not so much"
Nicely furnished hotel but be warned about allowing the concierge staff to help you. I asked for an executive car and was told it was $25ponuds PER HOUR. This was the rate qouted by Dean when the driver picked me up. Turns out I was charged by the mile at $2.50 pounds PER MILE and not by the hour. The last minute charge was different than the hourly […] rates posted in the hotel lobby and qouted by the hotel staff. When I complained the staff, they argued with me and defended their go to supplier who probably paid Dean a commission. Never heard from a manager. My suggestion - try another branded hotel where the staff is a little more empathetic to it's guests and one that does a better job with communicating costs related to concierge services. Get the quote in writing if possible. The buffet breakfast quality is marginal and not worth the price. They shut it down at 11am with 50 people still eating...my suggestion is to keep it open till noon and keep fresh hot foods available til noon. Read moreGenuine Hotels.com guest review
"All new with great health club"
Newly built hotel within walking distance of Tower Hill underground station. I was upgraded to Executive Room, which was spacious and comfortable with an excellent bathroom with tub and separate stall shower. Health club is exceptional, very attractive with 25 meter swimming pool and full spa facilites.Genuine Expedia guest review
"Great for touring London."
Everythimg was was wonderful. The staff was most helpful. The room was great, also the food. Could not ask for more!Genuine Expedia guest review
The Grange Tower Bridge Hotel was a great success for me and my family during our European vacation. Its approx. 4 blocks away from the Tower Brigde. It has an amazing pool, suana, steam room, etc. all indoors. There is this little tavern right across the street underneath the church which is very cozy, and the owner is very freindly.Genuine Expedia guest review
"Modern hotel, great service"
This hotel was very new and the staff was very helpful. We were able to get a room with our requested view- the Tower Bridge- and the concierge obtained taxis and Wicked tickets for us (6th row, day of show). The room was large and the shower was heaven. The hotel was close to Tower Bridge, Tower of London and Katherine's Docks. I would have liked a […] more central location, but the cost of being on the east end of the city was expensive enough. The underground was about a ten minute walk. Read moreGenuine Hotels.com guest review
"Near Tower of London"
Loved the hotel, extreamy clean comfortable rooms, nice work-out facility. Front desk personel were friendly, curteous and always willing to help. Was not at all pleased with the services of the concierge. They were not familiar with the process of obtaining Wimbledon tickets, had to research myself. When trying to book a private car to take us to […] Heathrow, concierge wanted me to us "their" service which would have been 40 pounds more expensive than using an online service that I had to once again find on my own. Concierge was rude to the car service that I ended up booking. Read moreGenuine Expedia guest review
"Best Hotel in London"
This hotel was the best hotel that I stayed in in all of Europe. Five star without being priced as such. Spa, bar, restaurant, and the rooms are amazing. Heavy blinds keep the sun out and the shower is out of this world.Genuine Expedia guest review
"NICE CLEAN HOTEL"
EXCELLENT SERVICE THROUGHOUT OUR STAY. STAFF ARE THE BEST PART OF THIS NICE HOTEL. CONCIERGE WAS EXCELLENT IN ARRANGING TOUR FOR US, ATTENTIVE AND PATIENT. LOCATION IS VERY GOOD. TUBE STATION NEARBY. WEATHERSPOON IS A RESTAURANT NEXT DOOR WITH GOOD FOOD CHOICES AND EXCELLENT BEER CHOICES. 'MALA' IS AN INDIAN RESTAURANT WELL WORTH EATING AT AND IT IS […] NEARBY. HOPE YOU HAVE BETTER WEATHER THAN WE DID. Read moreGenuine Expedia guest review
"Brand new hotel in a great location"
The hotel is brand new and very clean. Everything was in great condition and the room was very comfortable. Free wi-fi in the hotel was an added bonus as well. Everyone at the hotel seemed very helpful and friendly; checkin was a breeze. The location of the hotel was very convenient too – a short walk from Tower Hill station or Aldgate station.Genuine Hotels.com guest review
"Outstanding in every respect"
Hotel and staff were excellent. Location most convenient. Highly recommendedGenuine Hotels.com guest review
"Nice hotel in a good location"
Clean modern room. Beds were comfortable! Staff was friendly and helpful. Forego the £20.00 hotel breakfast, it's truly not worth even half that amountGenuine Expedia guest review
"Fantastic Hotel in Great Location"
Brand new, excellent facilities, rooms and staff. First class. Nicest and at the same time best value for money hotel I have ever stayed in in London.Genuine Expedia guest review
Management would not allow us to pay an upcharge for bed and breakfast included. 100 dollars for breakfast for four (2 small children) was much too high. We ate elsewhere, which was a drag. Please flag the breakfast included rate next time.Genuine Hotels.com guest review
"Money can buy better places in London"
I thought I was prepared for some customer service issues in European hotels; still the front desk could impress me with them not being helpful at all. Any questions we had were answered in a casual and not-helpful manner (like: what is the best way to get to Gatwick airport by metro/bus? "not sure, but you might want to take a taxi"). The room size […] was very good and the bathroom was quite clean, but the two double-bed room in reality had one bed and one sofa-bed (which was very uncomfortable). There was a problem with one of the elevators and the wait time for the other one was quite long (had to take the stairs after waiting quite a bit). Some TV channels were not working one night apparently for some maintenance reasons. The hotel is located in an industrial-like zone with no shops, restaurants, attractions close to it. There is only a bar close to it. Not a kid-freindly place. Read moreGenuine Expedia guest review
"Eco-friendly with extreme confort"
If the room was larger it would be a 5 across the board!Genuine Expedia guest review
"No major complaints and the price was right."
Nice hotel, clean, looks dull from the outside but is very nice on the inside. The neighbourhood is not the best but it's close to many things and the price is a good value. The cocktail bar service was lacking, not sure if that is an endemic problem or just happenstance. Decent breakfast spot next door as an alternative to springing for it at the […] hotel. Read moreGenuine Hotels.com guest review
The hotel room was a great size and set to a nice temperature. The facilities such as the pool, sauna etc. were excellent, clean and easy to use. Staff were helpful. Breakfast was a bit pricey, but used Wetherspoon next door. Excellent hotel and would definitely stay there again.Genuine Hotels.com guest review
Excellent location for the Tower and Tower Bridge suggest nearby Katherine docks for breakfast!! As only £10 compared to use Hotels £20Genuine Hotels.com guest review
"Weekend in London"
Enjoyed hotel. Very comfortable. Had a great sleep. Great shower !Genuine Hotels.com guest review
Fantastic!Genuine Hotels.com guest review
"Good hotel but can be better"
Nice affordable hotel which is minutes from the station. Has great access to Oxford street and other shops and restaurants. The hotel left is a little small and can only fit four people, just a note if you have a big suitcase. The room overall is very nice with a lot of storage, however not a lot of leg room to move around especially if there are two […] people in the room. When I stayed there where some buildings work going on the 1st floor which I could hear. This hotel does not offer room service so you can't order a meal. The only thing the do offer are sandwiches ( only 3 options) and chips on the side. Overall I would say that this hotel is a good option if your on a budget. Read moreGenuine Hotels.com guest review
We decided to take a short family break in London. We wanted a good hotel with a pool close to the underground and the sites. This fulfilled the bill. The rooms contained two large double beds, they were comfortable modern and clean. Bar food was excellent and the children were very happy with the breakfast choice. All staff were friendly and helpful. […] The hotel is literally round the corner from the Tower of London and tower hill underground. Read moreGenuine Hotels.com guest review
Excellent facilities and hotel accommodation. I would definitely stay at this hotel again and recommend to my friends and family.Genuine Hotels.com guest review
"Excellent modern hotel"
Used hotel for a 1 night stay and was brilliant. Staff were very friendly and all the public areas and our room was very nice. Decent price for drinks at the bar too. Will definitely stay here again when visiting LondonGenuine Hotels.com guest review
Hotel had weird features. My room was ice cold when I checked in. After turning up thermostat I waited an hour and then called front desk and was told that they had to *reset* something if I wanted heat. It finally came on. There was no hot water late at night, I think this was another cost saving measure. My room wasn't cleaned after the first night: […] when I complained I was told I had to press a specific button (unmarked) on the door to request a room clean. This obviously saves a lot of money because most guests wouldn't know this until too late . They also advertised bathrobes which were not provided. And the twin beds were the smallest I have ever seen (well... At least not in a reputed four star hotel). The only bonus is its close to the DLR for Excel but... It's about eight stops on that DLR so takes a while. Next conference I will stay near London Bridge. Read moreGenuine Hotels.com guest review
Stayed 2 nights on a weekend break. Really reasonable rate foor the standard of hotel. Loved the pool, and the rooms were big with sky sports on TV. Staff all seemed very nice. Ideally wanted a room above the 7th floor - didnt get it but is worth asking for, when you book. Views great the higher up you go..Genuine Hotels.com guest review
"Off to the Tower"
great position near to the Tower. Classy hotel, very comfortable.Genuine Hotels.com guest review
Booked a weekend break, and i can only say that i was overwhelmed by friendliness of the staff. The hotel made you feel like you were booking into a resort, not just a hotel. I do not normally write on the reviews, but i thought i should this time. Awesome break, and a real gem of a hotel. Well done to all for there hard work and efforts.Genuine Hotels.com guest review
"Excellent stay at very good (London) prices."
Stayed for 3 nights at the Grange Hotel at Tower Bridge, excellent hotel. Service was superb throughout, facilities brilliant including the swimming pool and spa, and the room itself was faultless. Ask for a high floor for views of the London skyline.Genuine Hotels.com guest review
very comfortable hotelGenuine Hotels.com guest review
"1 night Stay."
Only stayed 1 night. Room wasn't ready on arrival but left bags etc & concierge was very good with directions & things to see/do. Had a good room with wall to ceiling windows. Used pool which was ok, steam room wasn't the best we've been in, quite small no aromas & was very plain, would have thought it would have been better for a 5* hotel. Asked […] bar staff for bucket with ice but got told to phone room service. Thought this was a bit of a let down as I had gone from the 7th floor to the bar to ask, thought 5* service would have been "sorry sir but I will get it sent to your room". Asked at front desk & they sorted straight away so full marks to the front desk. Read moreGenuine Hotels.com guest review
"Very nice modern and clean hotel. Great locatio"
I would give this hotel 5/5 rate the only downside is the swimming pool facility for children we were not told that children can only use pool from 10am till 12pm and from 2pm till 4pm only. We only knew that when we arrived at spa we complained and they allow the kids to stay for further hour. We checked in at 3pm and by the time we got to the pool […] it was 4pm it is bit strange that they do not allow kids to swim whenever they want esp if you booked for one night and their check in time is 3pm. The main reason we booked this hotel is Bec of its spa and swimming pool facility. Next point is the room comfort. Room is very nice and clean but matters is very hard and we did not get good sleep Bec of that. Read moreGenuine Expedia guest review
A very disappointing stay overall.A beautiful hotel but not Five Star standard at all.Genuine Hotels.com guest review
Fantastic hotel with very friendly and welcoming staff. As always, a real pleasure to stay here. The location is ideal for Tower Hill Tube and is convienient for Brick Lane, The City and Shoreditch. Highly recommended.Genuine Hotels.com guest review
Excellent stay and great facilities!Genuine Hotels.com guest review
"Very modern,clean and spacious"
Had a very enjoyable stay here. The hotel was very clean,modern and very spacious for a London hotel . Would DEFINATELY stay here again.Genuine Hotels.com guest review
"White Christmas Weekend"
Weekend with very dear friend. Hotel lovely with staff welcoming on arrival. Room clean, spacious and comfortable. Great location too. Walking distance to tube.Genuine Hotels.com guest review
"Room size is wring"
Room write up is inaccurate and was duped into paying way too much for what we got ... It is not two rooms for the double room !! It is a couch jammed in and called a double room and then a staff that asked you where you are from when you ask about it and say that it is something to do with double occupancy ??Genuine Hotels.com guest review
"Grange Hotel Review"
Excellent facilities , staff very friendly and accommodating - would definitely returnGenuine Hotels.com guest review
This is a brilliant hotel... the pool / jacuzz i/ foot spa / steam room were really relaxing and well equipped. Thr room (standard) was a good size, immacculate and again well equipped whilst having great views of london and very quiet so you get lots of sleep!! If you want a brilliant hotel with excellent staff, immacculate & clean whilst more or […] less 'next door' to the amenities at tower bridge then stay here.... Read moreGenuine Expedia guest review
Hotel location perfect for DLR and the Tower Bridge area. Staff and the Hotel excellent.Genuine Hotels.com guest review
"Lovely hotel near tower bridge"
We had one night in the hotel and used the spa facilities which were excellent and free, the room was very cosy and comfortable.Genuine Expedia guest review
"Really nice hotel"
I came to see the poppies hotel was fantastic staff were polite and friendly service was prompt and efficient.Genuine Hotels.com guest review
"Grange Tower Hotel"
Ideal location for what we wanted to do (poppies at Tower of London & Olympic Park) Weather was perfect as was the hotel. Could not fathom out what all the switches in the room were for.Genuine Hotels.com guest review
Lovely stay and got upgraded to an executive room which was lovely however there were no rooms left with a view so we could only see the office block next door! Staff were incredibly nice and helpful though.Genuine Hotels.com guest review
"Expensive but worth it"
Stayed two nights here. Although most London hotels are expensive (especially booked last minute as we did), this one seemed worth the money. Huge comfortable bed, good sound proofing, nice bathroom and a general feeling that everything had been thought of.Genuine Expedia guest review
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