Royal Palace Luxury Hotel-Piazza Di Spagna - Rome

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Genuine Hotels.com guest review

We had the suite and it was very spacious. Worked well for our family. The location is great. The negatives are (1) the rooms look a little dated (carpets kind of old and stained), and (2) there was not a conciere and I had some difficulty communicating in english with the staff. Despite my concerns above the rooms were clean, and the staff was fri […] endly.. Read more

Genuine Hotels.com guest review

This was my fourth trip to Rome. This hotel has the absolute best location. A couple of the staff members were nice, the rest were just rude. Breakfast was o.k. but the food outside not so much. Taxi's can not get all the way down the street because of the outside tables, so if you have heavy luggage expect a short walk. I traveled with my sister-in-law […] and we each had a single room which ONLY can be booked for one person. Don't expect the room to look like the photos on line. With all that said, because I will know what to expect, I would stay here again only because of the location. Read more

Genuine Expedia guest review

We chose the hotel primarily for its location, which is terrific for touring Rome. Having stayed there many years ago, we were expecting more improvements, especially given the 4 star rating. The negatives were a lumpy mattress and stained carpeting in the room. On the positive side, the buffet breakfast which was included in our rate was very good, […] the staff was friendly, and the location is central to getting around to all the major attractions in Rome. The room size is better than many European hotels. Read more

Genuine Expedia guest review

Staff was ok, but very slow reacting to anything. Two twins put together to make a double with nothing keeping them together. Windows did not open and very noisy. During the night you would have to put them back together or sleep on a twin. Location was perfect and restaurant was good. Hotel was definitely not 4 star worthy.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel was in a perfect location which made me and my friends comfortable on our first trip to Rome. However the seward was half friendly, half not and it definitely did not fit the bill of a 4 star hotel, 3 only. They also took copies of our passports which was very uncomfortable and we would not have stayed there if it had not been prepaid and […] midnight. I would not stay again. Read more

Genuine Hotels.com guest review

This is a great hotel, friendly and helpful staff. Location is perfect! Spanish Steps, Metro station are only 2 minutes away. Very clean and safe place. The only 2 minor things were: 1. Bathtub has no curtain, so after my shower the water was all over the bathroom floor. 2. the internet connection kept going out for 4 out of 6 day stay. The staff was […] quick and helpful about restoring it. I would surely stay here again. You'll enjoy it. Read more

Genuine Hotels.com guest review

The room was nice, but the bathtub did not have a shower curtain or door, which made it difficult to shower. Also, the shower head was loose and most of the water was going right on the wall. Not a good experience with the bathtub. The two front desk girls we dealt with everyday were great, however, some of the waitresses had terrible customer service. […] Location was great! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel has been renovated but without keeping in mind the comfort of the guests. My room (301) had a queen size bed, but a lamp only on one of the two night stands. To get to my side of the bed where there the lamp was the passage was very narrow due to the air conditioner. Quite inconvenient especially if you wake up at night. In the shower there […] was no shelf or anything to put the soap, etc, so I had to bend down to pick it up from the floor each time. Also, there are towels for two persons but only one rack. The room has a lovely balcony, which is not well kept. In summer, there were two large pots with dead plants. The window doesn't seem to be double pane. Also, there are no curtains, so you have to keep the shutters closed if you are undressed. The first room I was given was terribly noisy due to some giant splits in the courtyard. They don't belong to the hotel, but still the room is loud. I had requested a quiet room. Breakfast buffet is good. Location is excellent. Read more

Genuine Expedia guest review

Location, Location, Location. The staff was very helpful. Breakfast was very good. The room was clean and nice, we were not bothered by any noise that some had talked of. A perfect fit for our 10 year old son and us. Lots of food options all around. We will be back!

Genuine Expedia guest review

Hotel is extremellt well located, two blocks from metro station and in a charming neighborhood, not only for upscale shopping (Via Condotti)but also for mid-price brands, as wells local nice boutiques and restaurants. Pictures are loyal but maintanence is not so good, and it's clearly an old building adapted. This means that windows are quite old and […] difficult to open, painting is not good in some points and the shower space is minimum, although the size of the bathroom in our room was immense for hotel standards. The air conditioning is very noisy but in the end it helped to prevent us from hearing street noise at night ( There is a cafe right below the windows). Breakfast is very goods, with a great selection of Italian cheese, hams and even salads ( capper se), and cappucino (not regular coffe from that typical hotel machines). Bed was comfortable but not big. Internet worked well. I would certainly stay there again and reccomend due to location and others factors mentioned, but a guest more perfectionist with details may get upset. Read more

Genuine Hotels.com guest review

The place was very nice and very clean, pretty big room too for Rome. It was a very "hip" hotel that kind of reminded me of a W. Only complaint I had was the AC wasn't very good - but it seemed that way in Europe in general. I think for the price you would be hard pressed to find a better hotel in Rome with such great service and location.

Genuine Hotels.com guest review

Very clean hotel; very helpful staff. Includes free WiFi and breakfast in the morning. I would definitely stay here again.

Genuine Expedia guest review

Great location! Great price! Great free breakfast! Courteous staff ! Couldn't be any better!!!

Genuine Expedia guest review

I chose this hotel because of it's superb location ( a minute from the spanish steps and 10-15 easy walk from other central attractions ). The hotel offers simple and basic lodging, noting luxurious or royal about it, but everything was clean, rooms and bathrooms newly renovated, and I had no complaints. This is not a 4 star hotel - I would rate it […] 2.5-3 stars, but it is suited our needs and expectations which were a quiet, clean room to come back to at the end of a day. If you want something more pampering - look elsewhere. Rooms facing the street could be very noisy from the street and the hotel bar down stairs. Our rooms were in the back, with a window facing a shaft. No view but plenty of fresh air and quiet. I had brought ears plugs with me but did not have to use it. Service at the front desk was good too. They are very nice and helpful - they made an effort to get our rooms ready sooner so we can check in sooner. I definitely feel I got my money's worth, and I had a great vacation in beautiful Rome. Read more

Genuine Expedia guest review

Very friendly and helpful staff. One of the receptionist, Gergana, was super helpful. Food at the restaurant was great. It made it easy to grab a bite after a long day walking around the city when I didn't feel like going somewhere far to grab dinner. Great locations for those who are in Rome on vacation and love exploring the city on foot.

Genuine Hotels.com guest review

So the location is awesome. It's the equivalent to NYC park ave given all the shopping in the area. You are a block from the piazza de spagna which is beautiful and has a fun tourist feel. The hotel is very nice. It's cozy but if you're there to see the city, that shouldn't matter. Aside.from my brother and I coming in drunk and breaking something […] in the lobby, I have nothing negative to say (owner acted kind of douchy but I guess he was in the right) The breakfast was sketchy but you should take advantage of the local cusines and not Luke warm eggs... Coffee was great! Read more

Genuine Expedia guest review

Very rude reception staff. Defenitely not a 4 stars service. Excellent location that's all.

Genuine Expedia guest review

The hotel had what I needed. I had a 1 BR room in the corner of the hotel on the 3rd floor. The room was small and the bathroom was cramped but the loction of the hotel was great and the price I paid was a value compared to the price of other rooms. Staff could have been slightly more friendly as well.

Genuine Hotels.com guest review

We felt very at home, everybody was very helpful and courteous. We enjoyed our stay, in addition the hotel is very well located.

Genuine Expedia guest review

Encountered a lot of problems right from the beginning, when arrived to the place to find out that they offer no free parking (as opposed to what was advertised), and unless you want to drive far away to try your luck in finding an empty slot at a public parking area, you have to pay 56 Euro per day for parking. The elevator is perhaps the smallest […] and the narrowest in the world! Just like the shower cabin is, having even no soap holder. If you are unlucky to drop the soap while taking shower, then... well, no way to take it back unless you stop taking shower and get out of the cabin! The bathroom has no (and I mean NO) place to put your necessities like toothbrush, shaver, etc... During early morning breakfast hour the staff may open the door to the street and starting bringing merchandise without even caring to apologize for discomfort and the cold they bring in to hotel guests having breakfast at that time. And if you decide to ask them to please close the door, you would only earn their dislike. In short, a very disappointing stay. Read more

Genuine Expedia guest review

I stayed at this hotel for a week and was very satisfied. The location was ideal and the staff was friendly. The rooms are spacious and the bathrooms are all redone. My only issue was the wifi. They claim to have wifi on every floor but the signal was very weak. Other than that, I would give this hotel my highest recommendation. Ciao

Genuine Hotels.com guest review

Perfect location! I absolutley loved this place, I go to Rome often and stayed in many places this has to be one of my top 3! I rarely stay at the same place twice but, this is one I will go back to. I had a single room, it was small but, hey its Europe... it had everything i needed, safe nice size closet, it even had a DVD player. Bathroom was tiny […] but, i don't spend much time in there anyway. Looks like they updated the WIFI one on each level worked GREAT. Breakfast was ok, the restaurant at night is delicious. Very close to the Metro and walking distance to most of the major sights. Read more

Genuine Expedia guest review

I would say it's very convenient in terms of the location, its just right under the Spanish Steps, and next to the subway station. Also the staff were nice enough to offer free 40 minute Massage in the hotel, which they normally charges, but I guess it was because we went during the off-season, so they weren't that busy. Regardless, I felt they were […] generous. Also the rooms were comfortable, I wouldn't stay they are 4 star as they say they are, we all know how European 4 stars go, but they definitely try to do the best they can with the old buildings they have. Very classy, the only bad thing I have to say is that it's very noisy, the walls are super thin, I guess those are the kind of things that can't be changed over night. But I would definitely reccommand this hotel because of the price and quality. Read more

Genuine Expedia guest review

Excellent location. Large rooms. Very good breakfast. Very helpful personal.

Genuine Expedia guest review

We booked a suite in room 107 on the new sid eof the hotel. It has recently been renovayed with doubleglazing on the windows. It was very spacious, we had two bedroom areas one with a queen one with a double bed. The desk was useless as it had a bar fridge underneath it and the main bedroom area didn't have a work area. HOWEVER, the noise of the restaurant […] underneath and the street noise was unbearable. Even with the shutters closed and the windows closed the noise was very loud and we could not get to sleep till well after 1.30amand this was the middle of winter (january 18th!!). The space in the room was good, and the breakfast was fried eggs and bacon, terrible sausages,cheeses, excellent cold meats and salami, fresh yummy bread, cereal, three juices and boiled eggs. We ate at the hotel restuarant and for lunch and dinner it was enjoyable and good value for money. You get a 10% discount for eating in the hotel. We complained about the noise and got a free night of minibar to compensate but I would have preferred to be on the other side of the hotel and got some sleep as we had early morning tour starts. We stayed six nights so we got two nights membership to their gold club, so if we stay again we get a free airport transfer. The location is superb, 50 metres from the spanish steps, a short walk to the fountain, an easy walk to Vatican city, Colessium, great shopping and restaurants. Read more

Genuine Expedia guest review

We stayed 4 days in Roma between December 7-10. The location is one block from the Spanish Steps. It is is the center of the best shopping. Lots of great restaurants. We had a room with two twin beds. It was one of the largest room I have ever stayed in while in Europe. It is not the newest or nicest hotel, but a great value for the price. There is […] a free computer for guest to use and free WIFI in the rooms, but it often fails. The free breakfast is was okay. I would stay here again mainly for the price and great location! Read more

Genuine Expedia guest review

The staff was great, the hotel location could not have been better. we were able to walk to all the tourist location from the hotel. breakfast was really good and plentiful. would stay here if I was to go back.

Genuine Hotels.com guest review

The hotel's location is key. It is meters from the Spanish Steps which is a great area to base oneself in Rome. It is also located on a charming sidestreet. This is a great place to start your exploration of the Eternal City. There was a minor additional fee at check out which I did not expect, but the hotel said it was necessary.

Genuine Hotels.com guest review

Very nice location in two steps from the Spanish steps:):) , good room, friendly staff, testy breakfast, cocktails , parking is not so far away - what do you need more in Rome?

Genuine Expedia guest review

Good location the staff were kind Room we got was quiet But close for Internet and telephone signals Only in the lobby

Genuine Expedia guest review

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Genuine Hotels.com guest review

I would rate this hotel 2 stars, great location though. The staff were rude from the front desk to the restaurant. Not a luxury hotel at all, more like a hostel Very disappointed

Genuine Expedia guest review

I would rate this hotel 2 stars, great location though. The staff were rude from the front desk to the restaurant. Not a luxury hotel at all, more like a hostel Very disappointed

Genuine Expedia guest review

Great Location! Good breakfast every morning was included. Mini Bar, Flat screen, hair dryer, safety box in room and free access to computer in lobby (very small lobby).When you leave the hotel everyday, you must leave your room key at the front desk, my husband did not like that policy. Staff at hotel was friendly and helpful. Rooms are nicely decorated […] but showers are very small, no elbow room when washing your hair. We were on the second floor and below our room was a cafe which had musicians playing guitar, accordion, violin, and singing. It was like we had our own personal serenade. The hotel is walking distance to Piazza Di Spagna (Spanish Steps), Pantheon, Fountain of Trevi, and hiking distance to Colosseum. The hotel provided us with a map of all the sights and answered any questions we had. Everything is walking distance, wear your walking shoes and be prepared to walk alot. Remember the streets are narrow and made of cobble stone. We did take a cab to the Vatican and took a guided tour , this allowed us to skip the long lines. Remember to carry a long wrap or scarf to cover your shoulders when going into the Vatican, churches, or Synagogues. We had an amazing time. Grazie Roma , Arrivederci Read more

Genuine Expedia guest review

What a perfect place to be in Rome, in the heart of the shopping district by the Spanish steps! Totally renovated with AC, refrigerator, flat screen TV and free Internet in every room! And the price through hotels.com just very very cheap for a 4 stars! All the employee there are extremely helpful, especially Pamela, sweet. Breakfast is the best I have […] ever had, it includes fresh vegetables, grilled vegetables, heart of palms, believe it or not... Beside all the usual, eggs bacon, all sort of cheeses and cold cuts, fruit, pastries, esperesso coffee and cappuccino, made to order. Not to be missed! Read more

Genuine Hotels.com guest review

This hotel is in a great location a minute away from the Spanish Steps and near Via Condotti Street - a great shopping area. The lobby has a very boutique feel and is understated in a modern decor fashion. The hotel breakfast was included and was excellent. The upper floors of the hotel were undergoing construction while I was there so was noisy during […] the day, but once completed this hotel will be fantastic. I stayed in the single room. Had comfy bed, shower (no bathtub) and was very clean. The front desk staff spoke English and were very friendly and helpful. Excellent customer service. Bell services also very good, even offering me a hotel unbrella on a day of rain. I definitely recommend this hotel and will stay there on future trips to Rome. Read more

Genuine Expedia guest review

Excellent location. Restaurant looking a bit shabby but food was good. TV all in Italian. Enjoyed the whole holiday.

Genuine Hotels.com guest review

There are no bellboys, you have to carry your luggages. The room looked nowhere. The room was so noisy, because of the eco you hear every single word even from downstairs.

Genuine Hotels.com guest review

A wonderful boutique type hotel with a small elevator. Excellent coffee! Room was spotless. Staff were very nice. Our room was large but not all are as big as ours. 100 meters from Spanish Steps (Spagna Square)

Genuine Expedia guest review

Hotel can be described as modern boutique style. Upon arrival we were upgraded to an executive room which was a nice surprise. Room was nice and big. I had read reviews about patchy wifi however I had no issue using iPad on the wifi during our stay. Breakfast buffet was decent including eggs and frankfurter sausages. Staff were very polite and helpful. […] Location was fantastic very close to Spanish steps, Trevi fountain was 10 min walk. All in all excellent. Read more

Genuine Hotels.com guest review

This hotel is very close to most sights. The selections for breakfast was sparse, but very good. The rooms were clean. But if you need to go to bed early this might not be best place since there is a lot of traffic on the adjacent street and the resturant closes late. The only negative I can say was that the complementatyr massage I had booked one morning […] was first postponed two times and then finally cancelled. The time I waited could have been better spent sightseeing. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Location is great. The only good thing to say about the hotel. Service,front desk,maintenece,A/C ,room,all of very low quality.

Genuine Hotels.com guest review

I stayed here for 2 nights while travelling on my own and thought it was fantastic. Them rooms were modern and clean and thought the bed was comfy. It was a little loud at night but I enjoyed the music while laying in bed and didn't have a problem sleeping. Staff were ok I think the lack of English made it a little difficult on both sides and breakfast […] was standard. I am back in Rome this week and have booked to stay there again due to the fantastic location (1 min to Spanish steps and the shopping area) and price was fantastic considering the location!! Read more

Genuine Expedia guest review

Although it is very central and convient you sold us yhis hotel as a 4 star. 1. It does not have a bath in the bathroom. 2. No tea/coffee making facilities in the room. 3. No English TV Channels!!!!

Genuine Expedia guest review

Very good hotel if you wish to be in the centre of things

Genuine Hotels.com guest review

Fantadtic location literally 2 minutes to train station so very handy to get around really close to lots of monuments and smack bang in middle shipping area Hotel itself is ok nothing special room was small but fine bathroom had weird smell but that was only because window is not opened but I opened it for 30-45min and it was not so bad. Pillows were […] lumpy and flat and out of 4 only 1 was ok Restaurant out front is not great my pasta was ich but tables are always full (which means it is rather loud at night) breakfast in am is ok nice selection I found area to be very loud but if your a night owl it will not bother you while I like to sleep so found it abit too loud A+ area so that makes up for downfalls if you just want place rest head this is the place (just bring you own pillow) Read more

Genuine Expedia guest review