All hotels in Tokyo, Japan
1 room, 2 adults
You can collect Welcome Rewards® nights here2-9-4Nihombashihoridome-cho, Chuo-ku, Tokyo, Tokyo-to, 103-0012, Japan, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 324 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.0
  • Comfort
    3.6
  • Condition
    4.1
  • Neighborhood
    4.0
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4.0 / 5Excellent
"Good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Relatively small rooms but comfortable and good value
Genuine Hotels.com guest review
3 night business trip Apr 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Two days of comfort!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff was extremely polite, and very helpful with directions. Rooms are small but I only slept in my room spent the rest of my time in Tokyo outside. Just a short walk to two different train stations. When I go back to tokyo this is the place I'll choose to stay at.
Genuine Hotels.com guest review
2 night trip Mar 20, 2015
Ramfis Aristotle
US
4.0 / 5Excellent
"Small rooms, great location, and what you need"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
You're right in downtown Tokyo and it's crazy quiet here. There are some decent eateries and a few subway lines around the block. My favorite is that the NRT Keisei line is right there. Be prepared to have small rooms. I like them. I didn't mind at all.
Genuine Hotels.com guest review
3 night romance trip Jan 1, 2015
Jared
US
4.0 / 5Excellent
"Basic, but solid hotel close to metro station"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Was here on a 1-week business trip. Easy to find, due to proximity to Ningyocho Metro Station. Direct train from Haneda airport and connects to many other key locations easily. Good restaurants in the area, yet still nice and quiet in the evening. Rooms are tiny (had trouble opening my big suitcase), but clean and functional. Bed is okay and water in bathroom is (consistently) hot. WiFi is passable, although a bit patchy and not great for video watching or video chat. Brrakfast is biggest negative point for me. Nothing western (other than coffee), so even though it was included in my rate I opted for a cafe round the corner instead. No gym or pool of course, but the lack of amenities is reflected in the lower price. Overall, satisfied and my 6-day stay passed without any hassle. Recommend.
Genuine Expedia guest review
Other trip Dec 21, 2014
Martin
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Small, clean and wifi friendly. Cost efficient considering its Tokyo.
Genuine Expedia guest review
Other trip Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Outstanding location good distant three subway access and close to T CAT.
Genuine Expedia guest review
Other trip Oct 2, 2014
A Traveler
US
4.0 / 5Excellent
"remote but safe location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I accidentally booked this location instead of another closer to Tsukiji Market. I tried to explain this to the front desk but had language issues. So I had to stay here. Nevertheless, this location is five minutes from the metro and is in a safe, residential area. Room was fine, definitely business-oriented. Had problems with the showerhead spraying water everywhere in the bathroom or leaking out the sides of the bathtub and thus getting on the floor.
Genuine Hotels.com guest review
1 night trip with friends Sep 12, 2014
Jeff
US
2.0 / 5Fair
"Tiny uncomfortable room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
No space to do anything but sleep. fine if you are a single person staying for one night but otherwise stay somewhere else. The only positive was that it is close to 2 major train lines and a direct to the airport but that's about it.
Genuine Expedia guest review
Other trip Aug 5, 2014
georgia
US
4.0 / 5Excellent
"Convenient and Quiet"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The location is convenient to the Ningyocho gray line and the orange line, at a longer walk which is also a mainline to NRT. Stay here if you want something downtown that is pretty quiet, has a few restaurants nearby, and need to get to HND or NRT easily. The rooms are very small. I mean, very small. So, if you're looking to explore the city and don't intend to spend a lot of time in the hotel and instead sightseeing, this place is great. Being my second time here, I thought it was clean until I looked under the bed. Gross. Still, I've stayed in worse places and I like the convenience of this place.
Genuine Hotels.com guest review
2 night romance trip Jun 28, 2014
Jared
US
4.0 / 5Excellent
"Very good and comfortable room although it's small"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very functional fully equipped small room. The only drawback is the small size, but for the price I paid, it was an excellent deal. It's also close to two subway stations (Ningyocho & Kodenmacho). If you walk to Tokyo station, it will take about 20 min. So it's still a convenient location, yet quiet. I would stay there again if the rate is as good as this time.
Genuine Expedia guest review
Other trip Jun 23, 2014
T.
US
4.0 / 5Excellent
"Local Japanese Hotel that accommodates fine."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Tiny hotel room that is efficient and clean, a large COMFY bed, bath, tub and desk all packing into the half the space of a normal hotel room, if that. It however was perfect for everything it is meant to accomplish, especially for the travellers that are packing light. The building was really cool, with an open roof in the central courtyard. Very clean and quite. Cheap too, though it would be, with such a small room.
Genuine Expedia guest review
Other trip Jun 23, 2014
Mike
US
5.0 / 5Outstanding
"Execellent Service and Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel service was expectacular. The room was a bit small, but it is expected in Japan. The location was very convenient, 2 minute walk from the nearest train station (Ningyocho A4). Many restaurants and corner stores within walking distance. Definitely recommend if you dont mind a small room.
Genuine Hotels.com guest review
2 night trip with friends Jun 1, 2014
Carlos
US
5.0 / 5Outstanding
"awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Small rooms but. Its Japan. I would stay again.
Genuine Hotels.com guest review
3 night family trip May 29, 2014
Tim
US
4.0 / 5Excellent
"Nice hotel in business district"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Yet another nice APA hotel that has everything you need, but in a business district so not walking distance to sights or night life - although many well priced places to eat everywhere. After staying in too many tight semi-double rooms, we booked a double for 5 nights, alas, it was the same size as all the semi-doubles with the bed just a tiny bit bigger. No place to put your clothes/luggage/shoes (and we don't have much). But otherwise the room is very comfortable and just a few blocks from the metro.
Genuine Hotels.com guest review
5 night family trip May 29, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to the Ningyocho Metro entrance"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Location, facilities and room are very nice. Reserving a semi double bed room is kinda challenging for two persons, if you want to be comfortable in one of them, avoid bringing too much luggage. Shower pressure is really good, but the position and angle of the head makes a mess in the bathroom... Some tips, release the head or, non-eco friendly, adjust the water exit to be half in the shower and half in the hand washer.
Genuine Expedia guest review
Other trip May 24, 2014
Andreas
US
5.0 / 5Outstanding
"Good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall the hotel is very convenient, and the room was a bit bigger than another hotel we used at Tokyo earlier in the trip, which was nice to have some extra room for the bags. I did feel the carpet was not as clean as I would have liked it to be, but overall it was clean. The bed and pillows were not very comfortable but after the first night we got used to it. When we checked in they offered us one extra hour (12 pm) the day of check out which was great, and even though they are ECO friendly and say they don't change linens we always had clean towels. Location is great, a subway station is down the block which would take us everywhere. WE didn't eat breakfast here but they have a restaurant on the lobby, buffet around $15. Overall I would recommend.
Genuine Hotels.com guest review
3 night family trip May 1, 2014
KJL
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was small but very comfortable. Not very far from station and local restaurants.
Genuine Hotels.com guest review
2 night trip Apr 27, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Rooms are too small. No facilities. Slow internet.
Genuine Expedia guest review
Other trip Apr 29, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Location is convenient, just a few minutes from the subway and close to many good and cheap restaurants. We got a double room, and although it was very small, it contained all necessary facilities: good lighting, black-out, fridge, toiletries, mattress and pillows of very good quality, excellent ventilation (my room was a smoking room), strong WiFi. There was a window overlooking a wall (no view). There was only limited space to place your luggage and that might be a problem if your luggage is of a big size.
Genuine Expedia guest review
Other trip Apr 20, 2014
kasty
US
3.0 / 5Good
"Fine hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was clean and we got good sleep. It is definitely small. We had trouble getting AC to work and question if it was even available on our room. Best part was breakfast, we really liked the breakfast. We found the beds comfortable.
Genuine Hotels.com guest review
2 night family trip Apr 15, 2014
Keri
US
4.0 / 5Excellent
"Best Bed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
These were the most comfortable beds during our trip to Japan. The bath was small, but deep, hot and very comfortable (I'm 5'3"). The rooms had a fridge and there was a microwave located in a communal area. There was one small washer and dryer that didn't dry well. Be warned the rooms are tiny. We just thought of it as a glorified campervan and managed fine. The hotel was a 5 minute walk to a subway station, had many convenient stores nearby with food staples. The hotel is in a business district with no tourist sights near, but the subway solves that. The hardest part was the restaurants in this area were super small and would not accommodate our family. Some turned us away due to our children and others just because of not enough seating.
Genuine Hotels.com guest review
4 night family trip Mar 28, 2014
Mama-to-6
US
4.0 / 5Excellent
"good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
It was a good experience overall. The location is decent; it's near a train station but there's not much to see in the surrounding area of the hotel. The room was supposed to be non-smoking but it didn't smell like it. They provided a lot of toiletries like toothbrush and paste, razors, exfoliating sponges, brush, and some others. The staff didn't know a lot of english except one or two but it was enough for us to get by. I would definitely consider staying here again if there weren't other similar hotels available in better locations.
Genuine Hotels.com guest review
3 night trip with friends Apr 11, 2014
A Traveler
US
1.0 / 5Poor
"NDon't Stay here!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Worst hotel I've ever stayed at. It's not the tiny room size. It's the nasty room. They didn't have nonsmoking rooms when we got there. The rooms stank of smoke. You had zero space to move around. The only plus? Okay WiFi.
Genuine Expedia guest review
Other trip Apr 6, 2014
Olivier
US
5.0 / 5Outstanding
"Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was surprisingly nice for what I paid for. Granted, the room is very small, but it is exactly as advertised. The rooms were clean, the receptionists spoke more than enough English to help me check in and out very easily. One thing I also noticed is that a room key is needed to access the elevators, making it a pretty safe and secure hotel as well. Amenities such as a razor, shaving cream, toothbrush and paste, and bath supplies are all provided. The only reason I didn't give it a perfect score is that it is a little out of the way. It is, however, only about 2 blocks from the subway. If you're planning on doing a little bit of subway/train travel anyway, this is definitely a good place to stay. I did love that around the hotel are several chain restaurants, but also many small mom and pop shops that happen to be GREAT places to eat. So, to make a long story short, if you don't mind a small room and a walk to the nearest station, this hotel is a great place to stay at a great price
Genuine Hotels.com guest review
3 night business trip Jan 10, 2014
Andy
US
5.0 / 5Outstanding
"A nice example of a Japanese-style hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
They give you a free breakfast buffet. However, it's what Japanese typically eat during breakfast so do not expect pancakes and donuts. It's also a Japanese-style hotel, which means the rooms are smaller, there's not much of a view out the window, and the bathroom is different. If you're looking for a non-Western style experience, this is a great hotel to stay at. I liked it. The staff is friendly and very customer-oriented and it is in a nice part of town. It's a fairly good walk to Tokyo Station and Ginza, so if you hate walking I wouldn't stay here. It's pretty close to mass-transit stations, however. It's not on a "main" street, but pretty close to one. It'll take some looking around to find it if you're not used to Japanese street layouts. I would definitely stay here again.
Genuine Hotels.com guest review
3 night trip Nov 27, 2013
Bob Verpissdich
US
5.0 / 5Outstanding
"Quiet neighborhood, clean hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
Tiny rooms, as I've seen at other APA hotels, but super clean and very nice shower water pressure. The free internet is also a plus!
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel for the location and price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was easy to find if you exited from the A4 exit of the Ningyocho subway station. As other have indicated, exit from A4 and look left. Please note, you should find the A4 exit prior to going through the turnstile (I made this mistake and couldn't exit from A4). Ningyocho station is easily (and cheaply) accessed from the Narita airport by train (1280 Yen). The staff was pleasant and helpful and communication was easy although I didn't have any special requests that would have required them to speak English (or me to speak Japanese). The hotel appeared new and was very clean. The rooms were a decent size for Tokyo but the bed in my room was fairly large so it made the room feel tight (sleeping was pleasant but I felt cramped at the desk trying to work). The bathroom was clean and larger than some. The TV was not too good for non-Japanese but you get watch a good selection of movies for 1000 Yen if you wished. The location was OK - the area appeared to be rather quiet but there were convenience stores within a block and several restaurants (I didn't stay in this area long enough to try any of them though). If you'll be coming in and out several times during the day on business or sightseeing then the location may not be ideal due to the limited train options but it is only a slightly less convenient that being on the Yamanote line or near a major station.
Genuine Expedia guest review
Other trip Jul 31, 2013
Brian
US
5.0 / 5Outstanding
"Very pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My assistant booked this hotel for me. It is a very nice hotel, in a very good location for the business I was attending to. Room was definitely small as the other reviewers have mentioned, but I was expecting that. Would recommend.
Genuine Hotels.com guest review
4 night business trip Jul 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Very clean and comfy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice plays nice area the only complaint is that the room is a little small For two people
Genuine Expedia guest review
Other trip Jun 26, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel with very small rooms."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
A nice hotel in a good neighbourhood somewhere in tokyo. Nothing too special, but clean rooms, good service and - as usual in Tokio - very small rooms. Not a room you want to stay for a long time because of this reason, but if you're looking for a good place to sleep it's perfect.
Genuine Hotels.com guest review
1 night trip with friends May 6, 2013
A Traveler
US
3.0 / 5Good
"Great hotel for one person only ."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
New , clean and very nice hotel staff . The room and bed was not comfortable for two people .
Genuine Expedia guest review
Other trip Apr 30, 2013
A Traveler
US
5.0 / 5Outstanding
"good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i liked the hotel. its clean and confortable. its close to the Ningyocho station which brings links you to subways all over tokyo. there are a lot of restaurants and convenience stores nearby with different choices like ramen, udon, gindoko, curry, chinese, even western fare and cafees. so coming back or heading out if you want to grab a meal or snack there are plenty of choices. hotel has good choice of amenities. i didn't try the breakfast so i can comment but it looked good.
Genuine Hotels.com guest review
2 night trip Apr 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Quiet spot but convenient!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel. A quick walk to Ningyocho Station on the Hibya line (exit A4). The room was small, but it was to be expected in Tokyo. The staff was friendly and helpful.
Genuine Hotels.com guest review
2 night trip Mar 24, 2013
Katie
US
5.0 / 5Outstanding
"Tight but nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is the smallest hotel room I've ever seen, however, it is also my first time staying in Tokyo. The staff were excellent and accommodating and the room was clean. The neighborhood was nice but definitely a train ride away from the good shopping and restaurants.
Genuine Hotels.com guest review
3 night romance trip Mar 21, 2013
Lee
US
4.0 / 5Excellent
"Great Location and Great Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed there from 2/26 to 3/7. Hotel is conveniently located near the Ningyocho Subway Station (2 blks away). What also makes this hotel so great is the price and cleaniness of the hotel. Very modern and a big plus for having a coin laundry machine on site. Hotel is in the quieter part of town right off the main road which is great after a long day out. Plenty of restaurants and shops in the area. Would definitely stay there again.
Genuine Hotels.com guest review
9 night trip Feb 26, 2013
A Traveler
US
4.0 / 5Excellent
"Convienitly located to the train system."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I had a very nice time staying at this hotel and would stay again.
Genuine Hotels.com guest review
1 night trip Jan 13, 2013
Paul M.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic hotel, helpful staff and great location. Ningyocho neighborhood is a hidden gem with lots to offer for those who prefer a more quiet and laid back trip. The room was great but small, which was perfect for my wife and I but might be a little uncomfortable for someone over 5'10". There were also very helpful, English speaking front desk attendants that will help you with anything from finding a restaurant to which train you should take to get where ever you want to go. You can also rent a lap top for $10US a day to help find your way around. Would definitely stay in this hotel again!!!
Genuine Hotels.com guest review
2 night romance trip Jan 25, 2013
Jay H.
US
3.0 / 5Good
"Brief Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
It was good because of the cost. Very smile but that was expected.
Genuine Hotels.com guest review
1 night trip with friends Dec 28, 2012
A Traveler
US
2.0 / 5Fair
"Tokyo hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location had easy access to the subway and local restraunts. My room was fine. they said each room had internet AND IT DID NOT. If you wanted internet you had to go to the lobby. Also there were 50 tv channels and not a single one in English. Come on, not one? At the very least they should have access to one English speaking news channel.
Genuine Hotels.com guest review
2 night trip Dec 8, 2012
Gary
US
5.0 / 5Outstanding
"Overall pretty good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pros: Convenient location, relatively cheap price, clean room, very soft bed, bath tub. Cons: Room a little small, toilet and bath not separated.
Genuine Hotels.com guest review
2 night trip Oct 6, 2012
Z T
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"APA Hotel Eki Minami"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
close to mtr station, room is jpnese style. staff are nice
Genuine Hotels.com guest review
5 night business trip Apr 14, 2015
A Traveler
SG
3.0 / 5Good
"Qute OK"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Comfortable
Genuine Hotels.com guest review
5 night business trip Apr 5, 2015
Amin
AS
5.0 / 5Outstanding
"Completely Accommodating.."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Perfect for my vacation getaway, cozy, clean with friendly helpful staff.. I will definitely stay there again...
Genuine Hotels.com guest review
1 night trip Mar 4, 2015
dawud
AS
5.0 / 5Outstanding
"Decent price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Small rooms, quiet neighbourhood, decent price
Genuine Hotels.com guest review
1 night trip with friends Mar 15, 2015
A Traveler
AS
1.0 / 5Poor
"High priced 3 star hotel with NO service"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
When I emailed the hotel two days prior to arriving regarding directions from the Haneda airport and NEVER received a response this was the first clue on the service levels I could expect!!! I room did not have any booted water whereas other guests said their room did. When I asked the front desk I was advised to purchase water from the vending machine. As well, when I inquired about having my electronic airline ticket printed I was advised t would cost me. This hotel is conveniently located in Tokyo but is a high price NO service property! The breakfast buffet is something i would definitely stay away from. It was worse than hospital and airline food!!
Genuine Hotels.com guest review
3 night romance trip Nov 13, 2014
Scott
IE
3.0 / 5Good
"Small, confortable and convenient"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Small, confortable and convenient
Genuine Hotels.com guest review
6 night business trip Oct 20, 2014
A Traveler
AS
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel itself was awesome, and the neighborhood was great. The only problem I had was with actually finding the hotel. All I had was a map, and the directions given to me weren't great. There is also another APA hotel in the area that I found first. This must happen with some frequency, since that APA hotel had a map to this one all ready for me to take. After you find this hotel the first time, it's very easy to find again.
Genuine Hotels.com guest review
2 night trip with friends Sep 6, 2014
A Traveler
AS
4.0 / 5Excellent
"Better location then expected"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was desperate to find a hotel last minute for a decent price. I found this place, never heard of Ningyocho before and I have been to Tokyo 4 times. Great location and its literally 5-6 minutes walk and easy to access to the metro Hibiya line. You are 2 stations away to Akihabara, a few station from Ginza and Asakusa, about 30 minutes to Shibuya. Quiet neighborhood with 24/7 convenience store. I was impressed :)
Genuine Hotels.com guest review
3 night trip Aug 2, 2014
Andre
CA
5.0 / 5Outstanding
"nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Good service. Everything was comfortable and easy. Location was kind of hard to find but other then that A+
Genuine Hotels.com guest review
2 night business trip Jun 20, 2014
breeeezy
AS
4.0 / 5Excellent
"Nice hotel! Location was slightly inconvenient."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel staff were really friendly and it was a definite plus that they spoke relatively good English. If you have a large suitcase, it would be difficult to get from the train station on foot. However, I was very satisfied with the hotel and would return there again the next time I visit Tokyo.
Genuine Expedia guest review
Other trip Jun 16, 2014
Annnabelle
SG
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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