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The Chateau Spa and Organic Wellness Resort, Berjaya Hills

5 stars
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750, Malaysia, ‏‎800-491-6126
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Mountain hotel in Bukit Tinggi with 5 restaurants, spa

  • Free WiFi and free parking

Main amenities

  • 130 guestrooms
  • 5 restaurants
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Valet parking
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Garden

What’s around

  • Genting Highlands (23.9 mi / 38.5 km)
  • Genting Strawberry Leisure Farm (18.2 mi / 29.4 km)
  • Genting Skyway (18.9 mi / 30.4 km)
  • Chin Swee Cave Temple (22.2 mi / 35.7 km)
  • Arena of Stars (23.9 mi / 38.5 km)
Outstanding4.7 / 5
Cleanliness
Quite clean
Wellness
Great wellness & sports facilities
Service
Fantastic service
Amenities
Great amenities
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From 186 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $142
  • Suite, 2 Bedrooms, Garden View
  • Suite, 3 Bedrooms, Garden View
  • Deluxe Room, 1 Double or 2 Single Beds, Mountain View
  • Premier Room, 1 Double or 2 Single Beds, Mountain View
  • Suite, Garden View (Spa Suite)

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-5 PM
  • Check-out time is Noon
  • Express check-in
Check-in will be done in-room.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Area shuttle within 25 km *

  • Shopping center shuttle *

Other information

  • Resort fee included

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Parking height restrictions apply.

Transfers via airport shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Valet parking is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • 5 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Aerobics on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 2011
  • Elevator/lift
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Shared bathroom with sink in room
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

La Sante has 3 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

Guests under 12 years old are not allowed in the spa.

Dining

La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.

La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.

Belle Vue - This café serves brunch only. Reservations are required.

Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.

Salon Cigar Lounge - Onsite bistro.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Aerobics on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby

The Chateau Spa and Organic Wellness Resort, Berjaya Hills’s small print

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Parking height restrictions apply.

Transfers via airport shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Valet parking is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Chateau Spa and Organic Wellness Resort, Berjaya Hills

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