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"NO COMPLAINTS"Reviewed by a Hotels.com guest on May 6, 2012
I was not disappointed in any way. The location was easy to get to and a magnificient view from the room of Niagara Falls set the tone for the whole weekend. Dinning was great and service was above my expectations. What more can I say.
"great experience"Reviewed by a Hotels.com guest on May 5, 2012
great hotel with phenomenal service from the front desk staff. i noticed there were no robes in our room and mentioned it to the front desk as we left to visit the falls just so they were aware and i wouldnt get charged for them. i told them i really didnt need them. when we came back, there were 2 robes in the room, fresh cookies on the desk, new chocolates on the headboard, the bed was remade, and there was a hand-written note. could not have been happier with the stay
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"good location for Town Ballroom events"Reviewed by a Hotels.com guest on May 4, 2012
Although we didn't spend very much time at the hotel, the staff called to see if we needed anything and they delivered. The beds were comfy, bathroom roomy and nice TV. The free breaky the next morning was good and better than most others I have had.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Full breakfasts are available for a surcharge.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Front desk hours are 8 AM - 11 PM from 1 May - 30 September; from 9 AM - 5 PM from 1 October - 30 April (except winter Holidays); and, from 8 AM - 10 PM from 15 December - 15 January. Guests who plan to arrive outside of these hours must contact the property prior to arrival to receive check-in instructions. Contact information is provided on the confirmation page received after booking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Big attractions accompany the big falls experience in Canada. Fallsview Indoor Water Park, one of the continent’s largest, sits at the foot of the Rainbow Bridge. Nearby, MarineLand Canada features killer and beluga whales. Gamblers can chose between Casino Niagara and Fallsview Casino Resort, one of Canada’s largest. On a clear day, visitors can see Toronto atop the 520-foot Skylon Tower.
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"Avoid this hotel"
I found this hotel by using my iPad while on the road driving to Niagra from Indianapolis. The write up and picture led me to believe this would be a somewhat decent place to stay. There were 2 reviews that gave it 4 stars and I was pleased to see in the wrtie up that ther was an indoor pool and a restaurant on site. What a joke. The pool was empty, […] the restaurant was no longer open and the overall impression was that of an exceedingly seedy and run down property. There's a Travel Lodge right across the street for half the price of the Carriage House. We spent the next 2 nights there and enjoyed their in door pool. The Carriage House ratings (2) of 4 that convinced us to stay here were obvious posted by someone with far lower standards than mine. Read more
"not so good place"
My husband and I we stay at this place for one night.Place is not great at all, Ac was old and made a lot of noise, bathroom needs some work big times, but bed was pretty comfortable, carper was clean, no shampooooo!!!!! so if YOU want to wash your hair bring your own
"very disappointed"
The hotel looks great from the outside...that's where it ends! When I got my key to my first room, someone was already in it so I had to get another room. First of all, the lights on the second floor were burnt out, including the exit light bulbs so we couldn't see as soon as we got up the stairs. The room was musty smelling and the tv stand and night […] table were covered in dust. There was sanitary napkin garbage under the sink from the previous customers i'm assuming. The shower curtain had stains, the shower drain was clogged so I was standing in a pool of dirty, soapy water by the end of my shower. The towels were dirty, we only had a half a roll of toilet paper for 3 women in the room. The sheets were stained and the mattresses were full of crumbs. The telephone didn't work and had no dial tone and the electrical outlets didn't have covers and were hanging out of the wall. This was a classic 'roach motel'....which we did find a roach and left it there for the owners to see. I complained at the front desk but the girl herself couldn't help me. She took my information and let me know that I would get a call from the owners....5 days later and I'm still waiting. This was the most disgusting hotel I have ever been in. It didn't have a lot of ammenities but that didn't matter...we just wanted a clean room. Read more
This guest did not leave a comment.
This guest did not leave a comment.
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