As we are attending Ponds Forge the location could not be better. The only thing that disappointed us was when we decided to dine in the restaurant, the starters were ok but the main meals were disgusting. You would think you could not go wrong with a pizza but this proved not to be the case and the chicken dish was awful. The sofa bed is a little […] uncomfortable. Read moreGenuine Hotels.com guest review
"very comfortable stay"
once we had found the entrance to the hotel (not the easiest of tasks) we were delighted with by our room overlooking the River Don which even sported a flock of domestic ducks in this city centre location. the hotel is in easy walking distance of the city centre and relatively quiet for a city centre.The rooms were pleasingly large and well equipp […] ed. Read moreGenuine Expedia guest review
"Mediocre and overpriced."
Stingy with the toilet rolls. Drinks machine in the gym broken. Exorbitant laundry prices. Dirty cups not washed/replaced. The correct number of towels for 3 people not given every day. Poor breakfast: disgusting scrambled egg/ no bacon/ poor coffee. Generally very mediocre and overpriced. Exorbitant internet prices/ poor phone reception.Genuine Expedia guest review
Good value for moneyGenuine Hotels.com guest review
"No water supply!"
The standard was fine, but on arrival we were not told until my daughter overheard another guest, that there was no water due to a burst mains - arriving at 11pm on the hottest night of the year I think we should have been told about this immediately ! There was then a half-hearted apology - "it's not out fault" and were told that if not restored by […] morning there would be an arrangement to walk over to the another hotel for a shower. We were told we could come down and get some water out of a tap on the ground floor as some left there. Next morning a poorly worded note was placed outside each door to let everyone know the water was back! I think we could have been offered a cool drink and to have been told before I had signed in! Read moreGenuine Expedia guest review
"Great stay for city or peaks"
Superb, stayed in a few hotels in Sheffield over the last few years, this is excellent and completely blows the "higher" star rated establishments away.Genuine Expedia guest review
"Great for Sheffield and the peaks."
Excellent all round, only niggle was kink in the mattress but the staff were made aware and sorted it. Stayed here to see relatives in Sheffiled and then onto the peaks. If I had known how easy the peaks were to get to from Sheffield town centre, I would have stayed at the Holiday Inn all week, it was the BEST hotel by far that we stayed in all week […] and we did stay in some very expensive places in the peaks! Read moreGenuine Expedia guest review
"Very bad beds"
The beds were terrible especially the sofa bed. Not only that the double bed was not at all comfortable and my wife experienced a leg pain.Genuine Hotels.com guest review
"Modern hotel, perfect for short stay."
Fantastic modern hotel, love the walk in shower. Very clean. Beds comfortable. Would recommend for a short stay as twin room only small - not much storage space. If your going drinking round Sheffield and are not familiar with the City just get a taxi back (even though it's in town) save your legs - as many of my friends who walked back that night walked […] for hours to find their way back. Read moreGenuine Expedia guest review
Hotel and staff first class and very friendly and helpful ,Breakfast was first class ,would be my choice our next stay in sheffield ,for 2or 3nights . Loved it and the price was goodGenuine Hotels.com guest review
"Why the fee?"
I have stayed here before, but this time I was asked to leave a £60 deposit from my credit card? I asked why but was, predictably, advised that 'everyone has to pay it'. Well, I didn't first time I stayed!!!Genuine Hotels.com guest review
we had a great time at the hotel. The staff very very friendly and helpful, especially Elizabeth. We would return again and recommend the hotel.Genuine Hotels.com guest review
great for a 2-3 night stay. Room was nice a spacious, bed was comfy, bathroom was great, breakfast was a good selection and location was not far from all the main attractions. Overall very satisfied and I would stay there againGenuine Hotels.com guest review
"Great Service, Modern Facilities"
the Staff were very friendly and professional . the breakfast was better than expected, the quality a standard of hotel was 10/10. Very modern , clean, Rate this one high.Genuine Hotels.com guest review
Wonderful stay at this hotel, would be better if signposted a little clearer, we saw the signpost for Holiday Inn and pulled in at the wrong location just across the river. Rooms spotless, breakfast really good, near to the Marina. Would recommend sticking to the main road past the Railway Station at night as to one side of the hotel is not the best […] part of Sheffield. But other than that fantastic views over the hills and the River. Read moreGenuine Hotels.com guest review
"Ideal central hotel"
Great hotel main disappointing point Is a fridge in the room would have been very useful. I would also have liked a bath did request but did not get. Hotel quite new so rooms were lovely. Position of hotel was ideal for ponds forge. I did try to book for one night following weekend at reception but found more expensive than Internet how can that be […] so I opted not to book directly with hotel but go online. I would have thought they could have at least matched price not very helpful. Read moreGenuine Expedia guest review
This hotel is next to the River Don in Sheffield about 15 minutes' walk from the city centre. There are quite a few other hotels very close by. It's relatively easy to find by car and I was able to park there for £5 per day. The breakfast was a buffet with sausages, scrambled egg and baked beans as well as croissants, pastries, cereal, fruit etc. The […] staff were polite and helpful and the room was clean and comfortable. The shower cubicle is a nice big size. Because it's near a major road the traffic noise at night can be a bit intrusive if you try to sleep with the window open, but it's OK with the window shut. Read moreGenuine Expedia guest review
"Perfect for a short stay"
Stayed over night with friends in this hotel, great location, friendly and welcoming staff. Room was lovely and modern. Only down fall was the roll out sofa, wasn't comfy at all, but it was only one night so can't complain too much. Breakfast was lovely too! Can't complain at the price, highly reccomend this hotel!!Genuine Hotels.com guest review
"Great for a night out stopover"
Nice hotel for a night out stopover. Clean, tidy and easy walk to city centre.Genuine Expedia guest review
The hotel and rooms were wonderful and fresh and new. I was completely shocked to see high standards of furnishing and finish in the room , the cleanliness and extras both in room and bathroom area impressed for a affordable hotel Plenty of nice touches through out Breakfast was a great way to start the day and nobody should go hungry with a wide selection […] of items to choose from. Staff attentive and helpful Read moreGenuine Hotels.com guest review
"Contempory and chilling"
Absolutley brilliant hotel modern clean and friendly helpful staff, made our stay in Sheffield great..Genuine Expedia guest review
Pleasantly shocked, what a great hotel, a great welcoming, lovely modern room ... Tip top !!!Genuine Hotels.com guest review
"Great value, good service, great condition"
Surpassed expectations, great valueGenuine Hotels.com guest review
"Very good, clean and well priced"
The hotel was close to the city centre and the location we required. The shower was extremely clean and very modern. Breakfast was cooked or continental and had plenty variety of fruits and yoghurts. a very good hotel at an excellent price. I have only marked down because I prefer a full bath.Genuine Expedia guest review
"Don't bother - awful hotel, awful area"
Power points worked intermitently, kettle had to be held down in the base to boil, tap in sink made a horrendous noise if you tried anything between a trickle and a torrent - and worst of the lot, the bed was like sleeping on a trampoline - never again - 3.5 star - in your dreams!!!Genuine Expedia guest review
"good base for swimming at ponds forge"
good hotel on the whole but sofa bed in family room could have being more comfortable .Genuine Expedia guest review
"Great hotel, great location."
On arrival we were met by courteous staff who promptly checked us in. The room was spotlessly clean, with all mod cons and very comfortable. Breakfast was excellent and throughly enjoyed the selection offered. Overall would highly recommend this hotel.Genuine Expedia guest review
"Exceptional value for money stay!"
The hotel totally exceeded my expectations. The staff friendliness, quality of room, cleanliness of the whole hotel, bar, breakfast (cooked as well as continental) were all first class. Excellent & exceptional value for money.Genuine Expedia guest review
I asked for an iron to be sent to my room but was told "we don't do that, you have to collect it from reception". I asked why there was a sign in my bathroom saying if I had forgotten anything like a toothbrush or whatever they would deliver that but not an iron and was again told "We don't do that". I asked why the notice in my room said that they […] did and was told "Oh, but we are a Holiday Inn Express, so we don't". I asked why there was a specific Holiday Inn Express logo on the sign and was told "Oh, thank you, we'll have to get that changed". it seems odd to me that there would be a corporate logo on a sign for a service that was not provided and more likely that that they were supposed to but didn't want to. I then went to breakfast and the first three plates I picked up were dirty, I pointed this out to a staff member and was told "Oh, thanks mate". I had chat at reception when I left and they were very apologetic and took the extras off my bill which they didn't have to do and which was appreciated. Read moreGenuine Hotels.com guest review
"Close to Ponds Forge"
Our stay was very good, staff were polite and friendly, They left a cleaning bag outside our room and didnt clean it. It was very close to Ponds Forge where we were at a sporting event. Would use this hotel again.Genuine Hotels.com guest review
"Budget hotel just without the budget price!!!"
We were put in a disability room despite having no impairments meaning that everytime we showered the whole bathroom floor was wet. There was no iron in the room, we were informed that there were some on reception and when we asked for one to be brought we were advised we would have to collect it...upon doing so the iron was attached to an ironing board […] like the guests cannot be trusted, which made it difficult to get back up to the room and also to iron...this was also the situation with the shower gel which is just on a pump attached to the wall - no shampoo or conditioner. We hold a special priority club card for various hotels which included this one...this allows for late check out - we agreed a 3pm checkout with reception and put the do not disturb sign on the door however despite this they tried coming into the room twice...once at 11.40pm which was even 20mins before regular checkout. Tried calling reception three times to see if they could order us a taxi and nobody was answering the phone. We could have booked in at the Hilton for £20 more which is where we usually stay but thought we would try somewhere else...wish we didn't!! Don't know how they dare charging prices which are comparable to the Hilton or any other high end hotel when they provide service and facilities more like a budget style etap hotel...at least there you don't mind as you know you get what you pay for!! Read moreGenuine Expedia guest review
"Good location close to town..."
The stay was good. Front desk staff was kind and warm to welcome. Only one confusion that I think a lot of people have is about the car park, the hotel has its own car park you pay 5£ at the desk for a day, however the space are limited hence you may not get a spot in the hotel car park. Just before or close to the hotel there is an NCP car park called […] as Hotel car park which makes lot of people mislead into thinking its Holiday Inn Express car park. I think the front desk staff should be pro-active in asking the guest where the customer has parked and passing the information the car park next door is not Holiday Inns car park. We did not have this confusion thanks to the previous review which mentioned about confusion on car parks. Other than that the hotel is great comfortable, and clean. Hotel was kind for us to do a date change. The room was hot and the air condition was ineffective for cooling the room for some reason, could not open the windows fully. The duty manager was kind enough to provide us with a fan. They did not have it, but I think the duty manager found there was a spare one in the Holiday Inn just close by. Which was very very kind else we would have been sweating all night. Read moreGenuine Expedia guest review
"good hotel, terrible breakfast"
The condition of the hotel generally was fine, but the breakfast (included) was awful, I would rather have paid for something edible. Also the parking situation is unclear - there are machines outside which try and charge a lot more than if you go into the hotel, although this is not made clear.Genuine Hotels.com guest review
After getting an upgrade to a larger bedroom, we were disappointed to find the superking bed was 2 singles uncomfortabley zipped together. Other than that the stay was pleasant and the room warm. We were impressed with the clean and modern facilities in the room and shower room. Breakfast was a bit of a free for all but unimited and tasty. All the the […] staff we encountered were friendly and helpful. Read moreGenuine Hotels.com guest review
"Would stay there again for price and location"
The hotel is quite new, everything looks good and is clean. Hotel isn't in the best area of Sheffield but taxis are very cheap and as it is no near the train station you will only wait minutes. The only negative, although not massive was that the bed was almost a V shape causing us to roll into the middle all night. Other than that the bed was quite […] comfy. Would definitely recommend it for one or two nights, it is certaintly value for money. Read moreGenuine Hotels.com guest review
Hotel was clean, cheap and easy enough to find. However i booked through hotels.com for three rooms to sleep nine people. The hotel gave us three rooms sleeping six. The hotel changed the room for us but seemed annoyed and said i should have booked direct. breakfast was poor but included in the room price.Genuine Hotels.com guest review
"good for a business stay"
clean, pleasant and fitted the brief. good size shower too.Genuine Expedia guest review
"Excellent choice for families travelling - recomme"
Warm welcome. Room located as requested and well equipped. Breakfast a real treat - very much better than other budget chains. Decent and spacious shower, air con effective, good range of lighting for reading and plenty sockets for charging of gadgets. First experience in Holiday Inn Express and one to repeat. If i were being picky, I'd say an extra […] mirror for make up near a good light would help in family rooms, and perhaps a little more space for manoevering, but these are small points. Read moreGenuine Expedia guest review
"Clean, friendly and hot breakfast"
Helpful, friendly staff who booked a taxi, also a hot breakfast which was a bonus as I thought it was room only. Super hotelGenuine Expedia guest review
Thought it was a lovely hotel, would definitely stay there again! Close to enough to the city centre and the train station which was useful for me. Very clean, staff very helpful, breakfast was lovely, room exactly as it looks in the pictures. Could not have asked for more! Would recommend to allGenuine Hotels.com guest review
The air condition was poor. Even if I turned down the temperature to 16 degrees, it was warm for very long time and was not able to breathe - my wife and son felt the same. We had to keep the Window open finally throughout the night.Genuine Hotels.com guest review
"Excellent value in a great location!"
We stayed in a family room and were extremely impressed with the value for money. Room was spotless, beds comfy, shower huge. The room was lovely and quiet and we were very central. The staff were friendly and very knowledgeable and the breakfast was of a good standard too.Genuine Hotels.com guest review
"Great Central Location"
Friendly staff and fast service made this stay a great success. The decor of the rooms is basic but stylish. The bathroom is really nice. Overall, much better than you often get in rooms at this priceGenuine Expedia guest review
Clean and well equipped room ,very good value with a good breakfast for the money. Beds uncomfortable though. The fittings /bathroom were nice and to a high standard but the quality of the beds let it down a bit. Would stay againGenuine Hotels.com guest review
"mattresses need to be better"
Everything was fine with our stay execpt for the beds. Hotels service location etc are all secondary and mean nothing if your beds (something you will use most) are not good.Genuine Hotels.com guest review
"Good location for city center."
Nice hotel and breakfast much better than expected. Location good for city center.Genuine Expedia guest review
This is a decent place to stay. Rooms are neat and clean..Genuine Hotels.com guest review
asked for double got a singleGenuine Hotels.com guest review
"Cheap and cheerful!"
We arrived at the hotel and was able to park in the hotel car park for the duration of our 1 night stay for £5. The very friendly hotel receptionist let us check in 2hours early than stated, as a room was ready. The hotel was only a couple of minutes walk from the city centre but not in a location I would like to walk around with my 12 yr old daughter […] after dark. The hotel was very clean especially the shower in our room, which I find is usually the first thing to show wear and tear in a hotel. It was very reasonably priced inclusive of breakfast which had everything we needed. Would definitely recommend this hotel! Read moreGenuine Hotels.com guest review
"Close to Ponds Forge pool"
Hotel was excellent value for money on the night I stayed. Breakfast included, would like breakfast earlier. No room service either.Very clean, good location for my needs, but just outside the centre. Quiet.Genuine Hotels.com guest review
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