Drayton Manor Hotel - Tamworth

the stay was good on friday night but come saturday we had horrible smell come in air con vent of raw sewage this when on most of day so when out but came back in evening to find smell still there hotel staff was not very helpful the person on the night shift had came down to room but said smell be like that for 4 day we didnt sleep most of night because […] of smell, now tell what hotel keep this from paying customers a full complaints will be made to drayton manor hotel head office . Read more

Genuine Hotels.com guest review

We had a great stay at Drayton Manor Hotel before spending a day on the Park. The hotel is perfectly located, and is of a very high standard. Even though this is clearly aimed at Families, our room was very quiet. Breakfast was excellent too!

Genuine Hotels.com guest review

Most comfortable mattress. Very good breakfast. Staff polite and helpful.

Genuine Hotels.com guest review

Very quiet - probably due to theme park not yet open. Bar, reception and dining staff very friendly. - Breakfast disappointing.

Genuine Hotels.com guest review

We were very happy with the condition of rooms and dinner. Children loved the thomas themed decoration. Our Interconnecting room was ideal for the family of four.

Genuine Hotels.com guest review

Love this hotel bright big bathroom lots mirrors fridge big tv sofa comfy bed.Just couldn,t get the heating to work properly & it was snowing outside room was still warm though.Dinner was lovely puddings bit dissappointing & mean with the cream.Breakfast was real let down baked beans congealed mushrooms didn,t look very fresh bacon was fatty .It was […] very quiet in the hotel being Feb not sure what it would be like in the summer.Novel using the door key card in lift great idea stops children playing in the lift.Staff friendly & helpful .even a weather warning on the hotel front entrance nice touch.Resturant was a bit chilly,coffee very good.Excellant value for money.Would highly recomend this hotel & will stay again., Read more

Genuine Hotels.com guest review

Stayed two nights when working in the area and found the room to be very well appointed, clean and comfortable, The downside for us was that due to the hotel not being busy, the dining options in the evening were limited to the restaurant or the grill just over the car park and both were quite expensive compared to the closed bistro. That said, it was […] a good stay and we would certainly consider returning. Read more

Genuine Hotels.com guest review

Overall it is good but service is inconsistent. Isolated and not much choice in the area. Comfortable rooms.

Genuine Hotels.com guest review

Everything you would expect from a good quality hotel.

Genuine Hotels.com guest review

Overall very pleasing and helpful, even down to arriving late asking if i could purchase some crisps, and someone brought me a bowl to my room. Will most certainly stay agin if needed to be in the area.Only minor critisism was i spent a while looking for the tv remote control to finally find it hidden behind the desk lamp on the wall in the corner, […] totally hidden, and could have been better placed not behind lamp, and in view. Read more

Genuine Hotels.com guest review

Good check in and out, nice breakfast,friendly staff on reception,fast room service.

Genuine Expedia guest review

Very clean (and new) hotel. Out of theme park season so maybe quieter (inside and out!). Excellent food and service. Plenty of parking. Convenient (12 miles) for NEC.

Genuine Hotels.com guest review

lovely hotel great for kids, activity room and toys out for dinner- fab. staff very pleasant.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff not friendly at all. Reception, bar staff, waiting on staff didn't smile & wouldn't go out of their way to make you feel welcome. Hotel is new so very clean. Not good you can't book in till 3pm then the queue was so long we had to wait over 1hr to check in.

Genuine Hotels.com guest review

Hotel was nice, but found service to be rather slow, rooms weren't cleaned correctly, found bits of rubbish around the room, requested a double was given a twin with a wet room, on the plus side food was excellent and plentiful.

Genuine Hotels.com guest review

Very nice and clean hotel and is very good for families, would recommended and would stay there again any time. Loved it!!!

Genuine Expedia guest review

The big let down was the staff in reception. Dealt with two different members of staff and found them both extremely unfriendly and border line rude.

Genuine Hotels.com guest review

At what point did they mention that the hotel was in a theme park! Never again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was fine staff were really nice 10/10 Expensive for food and drink. Breakfast was the worst I have ever had anywhere. Eggs that were hard and going black on the yolks lying in a bath of water to keep warm (not) fatty undercooked bacon, tasteless hash browns and the sausages, well I've never tasted anything like them. I was in a group of seven […] (males) and we were all looking forward to breakfast; what a dissapointment! So much so that we are not booking for next year to do the annual Ride To The Wall at the arboretum. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Thoroughly enjoyed our stay here. Room very clean and breakfast excellent.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I stayed here as I was attending a friends wedding in the evening and then heading to the park the next day. Lovely hotel, looks a lot like every other hotel in most respects though other guests told me the Thomas rooms were good too if you're travelling with kids. Only slight criticism would be that I bought tickets for the park at the front desk and […] paid full price. I had thought that you could/would get reduced rate when staying however this didn't bother me too much. Lovely stay and literally a 30 second walk onto the park and a nice breakfast too! Would definately recommend. Read more

Genuine Hotels.com guest review

it was clean child friendly and very wellcoming. the one and only thing is the Thomas shop is far to expensive.

Genuine Expedia guest review

very nice everything was really good. We stayed as we had been to a wedding there on the saturday the only thing we had a problem with was the checking out time on our key card it said 11.00am we were told 12.00pm and also 10.00am. With breakfast being served till 10.30 we thought to be out by 10.00am was a bit early especially as we had a late night […] the night before. Read more

Genuine Hotels.com guest review

lovely hotel very child friendly, Thomas Land was excellent also excellent staff in both hotel and park

Genuine Hotels.com guest review

We stopped her on the way back from the Lake District and found the hotel very well appointed especailly for one connected to a theme park which we don't normally find. The sofa bed was fine for our 5 year old but may be a bit uncomfortable for an older larger child. Menu in the hotle was a little limited so we opted for the Grill within the park which […] was open until 9 pm (i think). Passed a curry houes on the way in but I resisited my temptation to retrace my steps. Read more

Genuine Hotels.com guest review

OVERALL A VERY ENJOYABLE STAY STAFF HELPFUL GROUNDS WELL KEPT, ONLY DOWNSIDE ROOM SERVICE FOOD WAS COLD.

Genuine Expedia guest review

Lovely hotel as befits a year old establishment. Nice rooms, playground, reception area and restaurants are pleasant. However two issues upset our stay and felt to be an issue - firstly the character breakfast is a poor experience considering the large supplement paid and was not worth it at all. Secondly the service at the Grill inn was terrible due […] to large numbers booked in and an apparent lack of staffing with long waits for sub quality food. The convenience of the location makes this hotel a winner but anybody booking needs to consider the other aspects and 'go with the flow' or make alternative dining arrangements. Personally I'll go back to Holiday Inn, half the price and twice the service. Read more

Genuine Expedia guest review

Very good experience well worth it. good for people with family

Genuine Expedia guest review

nice hotel and room, felt it was a little expensive and you were paying extra for staying next to the theme park.

Genuine Expedia guest review

We had a fantastic stay, staff were helpful and informative, nothing was too much trouble, facilities were excellent and the room exceeded our expectations. Can't wait to go again!

Genuine Expedia guest review

I stayed for one night on my sons birthday who is 9 and took my newborn twins as we didn't want the fuss of having to queue to get into the park the next day. The hotel exceeded my expectations by far the staff were really nice and welcoming and couldn't do enough to help with the room putting up cots etc. room was really comfy and modern. Breakfast […] was great kids entertainment was great - we will be staying again next summer Read more

Genuine Hotels.com guest review

After reading mixed reviews on trip advisor about the hotel I was a little apprehensive about what to expect. What I found was a wonderful clean room and staff that far from what I had read couldn't do enough for you especially one of the receptionist s with short hair really went out her way to help.the breakfast was really nice and there was plenty […] of it and not greasy as again I had read but very nice and tasty. I am now going to take some reviews with a pinch of salt the only thing I can think of that it's a new hotel and it may when some people visited may have had teething trouble but as we're all only human these things happen.over all for me and my 3year old daughter it was a great experience and so was the children's experience at night very good entertainment and she also met the special guest noddy which all the children had there picture taken with him well done drayton manor and keep up the good work 5* Read more

Genuine Expedia guest review

very well run hotel, excellent breakfast choice we had a very relaxing evening on the patio area. The Hotel is Just across the road from the Theme Park and the Grille Restaurant which was excellent for our evening meal.

Genuine Hotels.com guest review

the hotel is brilliantly placed being a short stroll from the theme park.having stayed at Chessington on site hotel we were disappointed that there was no sky tv .Chessington family rooms had a seperate area with tv/dvd for the children which would have been great too. Their family entertainment was led by Noddy so our 7 year old was horrified and refused […] to even go in! Some entertainment aimed at 6-10 year olds would have been good.However it was an excellent price, with clean rooms and we found the staff friendly and had a lovely holiday Read more

Genuine Hotels.com guest review

We are a family with a 4 year old and we found the hotel very clean and well maintained. There is an outdoor seating patio area great for having your meal or a drink. They are just finishing off an outdoor play area for the children, (this will be an asset to the hotel) so you can sit back, relax and watch them play. In the hotel rooms there is a hairdryer, […] tea and coffee making facilities, an iron and ironing board, a safety deposit box and a 32inch telly oh and a little fridge!! We have just come back from staying in a Brittania hotel and found that the Drayton Manor Hotel is the best as yet that we have stayed in and they should win a gold medal for this!! We never ate in any of the restaurants at tea time but breakfast was included in our price, breakfast is a buffet style and they have lots of variety to eat on offer. We stayed at this hotel for a day out at Drayton Manor theme Park, buy you'r tickets direct from the hotel reception as they are much cheaper. Read more

Genuine Expedia guest review

Drayton Manor hotel was excellant, rooms were big enough for a family of 4. It was great as it was in the theme park which made the experience better. It ws a great base to see other sights such as stratford upon avon, warwick castle and Birmingham

Genuine Hotels.com guest review

We got a good deal with Expedia so we were very happy with the accommodation and breakfast. Couldn't justify the expense of a Thomas room, but our little boy was more than happy with the figures in the reception and the train tracks for you to bring your own train. Thought the evening meals and especially the drinks were expensive, but I suppose we […] could've eaten out! The character breakfast was good though! Read more

Genuine Expedia guest review

Stayed. with our 4 year old grandson to visit Thomas Land. Found the hotel lovely and very children friendly. The staff were extremely helpful and very pleasant. Only gripe lack of storage space for clothes but as it was only for a couple of nights we lived from our suitcases This would not deter us from staying again..

Genuine Hotels.com guest review

We stayed at Drayton Manor Hotel after a wedding. The staff and food were exceptional and would recommend this venue for any event. Staff were attentive, rooms were spotless, only slight negative is the beds are a bit hard but comfortable never the less. Thank you to all the staff for making our staff so enjoyable.

Genuine Expedia guest review

Overall good. Great for kids and CBeebies was available on tv. Right next door to Drayton Manor. We did find the air conditioning fairly noisy during the night and some cigarette smoke managed to filter through the system. The single bed was a little concave. There was also no non-sugar alternatives for someone with diabetes, such as shredded wheat […] . Read more

Genuine Hotels.com guest review

It was our second time and we enjoyed our stay. The hotel itself is very comfortable and is not too expensive to stay at, if you want to get the full theme park experience. Breakfast is also excellent, but I won't say the same about the dinner service we had the night before at the parklands restaurant downstairs. Next time I go there, I'll be sure […] to give the restaurant a miss for dinner. Too expensive and not quite up to scratch. Only really good for the breakfast. Read more

Genuine Hotels.com guest review

The hotel is out of this world. When you come out of the hotel you have a minute to walk across the road and you are at Drayton Manor theme park. If you are staying in the hotel it is cheaper to get them to provide you with theme park tickets. They supplied them cheaper for myself and my child then what my adult alone ticket cost off the internet. Children […] have so much to do and see in this hotel and in the morning or at night some of the character from Thomas land at the theme park come over to the hotel to see the children. My son loved the hotel Read more

Genuine Expedia guest review

A great hotel realy let down by poor management. The staff seem oblivious to the fact that it is a themed hotel and should be fun.

Genuine Hotels.com guest review

Good hotel for families as on the Drayton Manor Theme Park. Useful location if playing golf at The Belfry as we were Breakfast also good

Genuine Expedia guest review

If you are looking for a fun weekend at Drayton Manor Park, then this might be the place to stay. Brand new, and still having its few teething problems, the rooms are comfortable, the hotel in general is clean but the service could be a little more attentive. Great place for children; morning, noon and night, great to be able to walk down to the park. […] All they need to do now is focus on their customers; e.g. let them know one has to ask for the room to be cleaned; which of course means no tea or coffee on the second morning. Have stayed in better for less; but not when there are loads of scary ride a stone’s throw away. Give it go and see what you think? Read more

Genuine Hotels.com guest review

the kids loved the show were the character of the park held a show at the hotel in the evening which i belive which was enteraining. the breakfast was not all that as they said it would be a character breakfast very disappointing for value for money. the rooms were very small and did not hasve basic toileteries as you would expect. the restaurant meal […] in the restaurant did not have much variety and poor value for money. Read more

Genuine Expedia guest review