All hotels in El Paso, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here6680 Gateway East, El Paso, TX, 79915, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.7 / 5Outstanding

Score breakdown (from 122 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.5
  • Comfort
    4.7
  • Condition
    4.8
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed it. The room was great no complaints. Breakfast was great too. Satisfied all the way around.
Genuine Hotels.com guest review
1 night trip with friends May 9, 2015
Martin
US
5.0 / 5Outstanding
"Very clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was clean, quiet and beautiful.
Genuine Hotels.com guest review
1 night business trip Apr 17, 2015
enrique
US
3.0 / 5Good
"Bad food,bad service, expensive for what it is."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Bad food,bad service, expensive for what it is.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you taking the time to provide your feedback of the Staybridge Suites El Paso Airport Area. It is always our goal to provide an exceptional experience to our guests, and I'm sorry to hear that yours was less than satisfactory. I have shared your comments with my staff to ensure this was an isolated incident. I hope that we will have a chance to make up for this during your next trip to the El Paso area. Sincerely, Marco O. General Manager
1 night business trip Mar 29, 2015
A Traveler
US
1.0 / 5Poor
"Bad food. Very bad service, overcharged."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Bad food. Very bad service, overcharged.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you taking the time to provide your feedback of the Staybridge Suites El Paso Airport Area. It is always our goal to provide an exceptional experience to our guests, and I'm sorry to hear that yours was less than satisfactory. I have shared your comments with my staff to ensure this was an isolated incident. I hope that we will have a chance to make up for this during your next trip to the El Paso area. Sincerely, Marco O. General Manager
3 night family trip Apr 5, 2015
A Traveler
US
3.0 / 5Good
"Not friendly, bad food, bad internet."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Horrible food, bad internet. Not friendly
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you taking the time to provide your feedback of the Staybridge Suites El Paso Airport Area. It is always our goal to provide an exceptional experience to our guests, and I'm sorry to hear that yours was less than satisfactory. I have shared your comments with my staff to ensure this was an isolated incident. I hope that we will have a chance to make up for this during your next trip to the El Paso area. Sincerely, Marco O. General Manager
2 night family trip Apr 8, 2015
A Traveler
US
2.0 / 5Fair
"Horrible food, bad internet. Overcharged"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Horrible food, bad internet. Very bad service, overcharged.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you taking the time to provide your feedback of the Staybridge Suites El Paso Airport Area. It is always our goal to provide an exceptional experience to our guests, and I'm sorry to hear that yours was less than satisfactory. I have shared your comments with my staff to ensure this was an isolated incident. I hope that we will have a chance to make up for this during your next trip to the El Paso area. Sincerely, Marco O. General Manager
1 night romance trip Apr 10, 2015
A Traveler
US
3.0 / 5Good
"Horrible food, bad internet. No rewards"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Horrible food, bad internet. No rewards
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you taking the time to provide your feedback of the Staybridge Suites El Paso Airport Area. It is always our goal to provide an exceptional experience to our guests, and I'm sorry to hear that yours was less than satisfactory. I have shared your comments with my staff to ensure this was an isolated incident. I hope that we will have a chance to make up for this during your next trip to the El Paso area. Sincerely, Marco O. General Manager
1 night family trip Apr 11, 2015
A Traveler
US
3.0 / 5Good
"Bad food, bad internet. No points rewarded"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very bad food, and bad internet
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you taking the time to provide your feedback of the Staybridge Suites El Paso Airport Area. It is always our goal to provide an exceptional experience to our guests, and I'm sorry to hear that yours was less than satisfactory. I have shared your comments with my staff to ensure this was an isolated incident. I hope that we will have a chance to make up for this during your next trip to the El Paso area. Sincerely, Marco O. General Manager
1 night family trip Apr 12, 2015
A Traveler
US
3.0 / 5Good
"Very bad service. Horrible breakfast"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Very bad service, horrible breakfast
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you taking the time to provide your feedback of the Staybridge Suites El Paso Airport Area. It is always our goal to provide an exceptional experience to our guests, and I'm sorry to hear that yours was less than satisfactory. I have shared your comments with my staff to ensure this was an isolated incident. I hope that we will have a chance to make up for this during your next trip to the El Paso area. Sincerely, Marco O. General Manager
1 night family trip Apr 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Great price and room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a getaway for my wife and I and the room we got was at a great price and a joy to stay in the room was more then what I expected, I will be going back soon.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Jerry, We appreciate you choosing the Staybridge Suites El Paso Airport Area for such a special occasion! I'm glad to hear your getaway was great. We hope to see you again soon! Sincerely, Marco O. General Manager
1 night romance trip Mar 27, 2015
Jerry
US
5.0 / 5Outstanding
"Weekend Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is by far the best we've stayed in. Our stay was very comforting (aside from my husband slipping and falling in the shower).I would recommend this hotel to everyone. We will definitely stay at this hotel again!!
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, We would like to extend a sincere thank you for giving us a good review. I am truly sorry about your husband slipping! Because of this situation, we bought disposable bath mats, just in case you visit us in the future, or anyone else needs one. Again, we really appreciate your kind words. We hope we can serve you again!! Sincerely, Marco O. General Manager
1 night family trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice clean hotel. Breakfast was good and as advertised. Staff was friendly and attentive. Stay on the south side of the hotel, if possible. Road noise from I-10 is disruptive.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you for taking the time to review the Staybridge Suites El Paso Airport Area. We really appreciate the feedback and hope to see you soon. Sincerely, Marco O. General Manager
1 night romance trip Feb 27, 2015
A Traveler
US
5.0 / 5Outstanding
"You're going to like this place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was a little difficult to find in the dark of night but worth the effort. Clean, quiet and comfortable and a satisfying breakfast. I couldn't be more pleased.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Belinda, Thank you for such a great review! We are happy to know you were pleased with your stay at the Staybridge Suites El Paso Airport Area. We hope to see you soon! Sincerely, Marco O. General Manager
1 night trip Feb 16, 2015
Belinda
US
5.0 / 5Outstanding
"Outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Outstanding Hotel I will comeback
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Humberto, Thank you for your great rating of the Staybridge Suites El Paso Airport Area. We appreciate you choosing us as your hotel of choice in your future visits to El Paso. Best regards, Marco O. General Manager
1 night romance trip Feb 14, 2015
humberto
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice modern hotel. Friendly, helpful staff. Impressive light monument / structure across from hotel. Along interstate.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear William, Thank you for taking the time to review the Staybridge Suites El Paso Airport Area. We take great pride in our property and service and it is our goal to exceed our guests' expectations. All of us here love the windmills in front of our hotel. The structures enlighten our city, produce wind-generated energy for El Paso’s electrical grid, and provide our guests with a beautiful light show. We hope to see you again soon! Warm thanks, Marco O. General Manager
1 night family trip Feb 13, 2015
William
US
5.0 / 5Outstanding
"Mistake made but redeemed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The front desk gave me a key to someone else's room. She transposed numbers. She was paying more attention to the customer on the phone then the guest in front of her. Mgmt. made a nice gesture with an apology note and a gift card for Starbucks so all was good. Breakfast was really good and place is very clean and inviting. Will stay again.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Randle, Thank you for taking the time to review our hotel. I am really sorry about what happened during your stay. We have talked to the staff to prevent this from happening in the future. However, I am glad to hear that we made it right for you. I hope you can give the Staybridge Suites El Paso Airport Area another chance to serve you in the future. Thank you! Respectfully, Marco O. General Manager
1 night business trip Feb 3, 2015
Randle
US
5.0 / 5Outstanding
"El Paso Bike Race"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Awesome hotel. The staff was very friendly and helpful and the hotel itself was perfect.
Genuine Hotels.com guest review
2 night trip Jan 30, 2015
Alfred
US
5.0 / 5Outstanding
"Newer hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Front desk clerk was very thoughtful and gave us a room so that we wouldn't be disturbed by traffic on the side closer to the freeway.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Jatinderpal, Thank you for taking the time to comment on your recent trip to the Staybridge Suites El Paso Airport Area. I'm glad that our staff provided you with exceptional service! We hope to see you again. Kind thanks, Marco O. General Manager
1 night romance trip Jan 3, 2015
Jatinderpal
US
4.0 / 5Excellent
"New Years Eve"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Nice experience, clean spacious room, good breakfast, quiet room, firm mattress, very functional for more than one night stay. Worth the price..
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Goldmember, Thank you for your review of the Staybridge Suites El Paso Airport Area. We are pleased that you enjoyed our spacious rooms and complimentary breakfast! We look forward to your next visit. Warm thanks, Marco O. General Manager
Other trip Jan 2, 2015
Goldmember
US
5.0 / 5Outstanding
"Good comfortable hotel."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice location, excellent service, sumptuous breakfast and very good cleanliness. Worth a repeat stay!
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Uday, Thank you for your review of the Staybridge Suites El Paso Airport Area. We are glad that your stay with us was excellent. We hope to see you again. Kind thanks, Marco O. General Manager
Other trip Dec 29, 2014
Uday
US
5.0 / 5Outstanding
"No dogs please"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We we're very pleased with the hotel other then the dog barking all night long next door to us. It barked all night and in the morning as we would walk by it would stand by the door and bark. Annoying!!!
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Alicia, Thank you for your review of the Staybridge Suites El Paso Airport Area. I'm glad that you enjoyed your stay. Please accept my apologies that you were disturbed by a barking dog. On future stays please let us know if that happens so we can take care of it right away. We hope to see you again very soon. Kind thanks, Marco O. General Manager
1 night family trip Nov 28, 2014
Alicia
US
5.0 / 5Outstanding
"Great hotel off the freeway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very helpful and friendly staff. Beautiful and clean!
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Sophia, Thank you for reviewing your stay at the Staybridge Suites El Paso Airport Area. We are pleased that our friendly staff helped to make your stay exceptional! We hope to see you soon. Kind thanks, Marco O. General Manager
1 night romance trip Nov 28, 2014
Sophia
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Trip took us across across Alabama, Mississippi, Louisiana and Texas. Staybridge was far better than Hampton Inn or Holiday Express. Not even close. Nicer room, more attentive staff, real plates and silverware at breakfast.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you for your five star review of the Staybridge Suites El Paso Airport Area! I have shared your comments with my staff and they all join me in thanking you. We hope to see you again. Kind thanks, Marco O. General Manager
Other trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Last minute reservation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My mother became ill several hours away and need to be flown home. Hotels.com agent ensured we were able to find the only handicap accessible room left in El Paso, TX. Even though we were physically on at the hotel a few hours I am very grateful for the Hotels.com agent as well as the hotel staff.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear William R, Thank you for your review. I'm very sorry to hear about your mother, but am glad that we were able to accommodate your needs. If you are ever back in the area, I hope we will see you again. Kind regards, Marco O. General Manager
1 night family trip Nov 8, 2014
william r
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly staff, clean and new hotel, comfortable room, large and silent. Good for one night as for longer staying. Enough close to center El Paso and to key places in town.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you for taking the time to review your recent stay at the Staybridge Suites El Paso Airport Area. I'm glad that you enjoyed our friendly staff and spacious rooms. Please come back again. Kind thanks, Marco O. General Manager
Other trip Oct 19, 2014
Frank
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place was very clean. I'm not sure if it is new but it definitely felt like it was. Great pool and outdoor area. Breakfast had plenty of options. Best part was that they let me check out at 2 pm. I recommend this hotel to anyone traveling to El Paso.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Tianna, Thank you for your review of the Staybridge Suites El Paso Airport Area. I'm so glad to hear that your experience at our hotel was exceptional! We are only a couple years old and it is great to hear that our guests still think we are newly built! It is definitely a testament to our staff's hard work. Please come back and see us again. Kind thanks, Marco O. General Manager
1 night family trip Sep 20, 2014
Tianna
US
5.0 / 5Outstanding
"Excellent as always"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I've only stayed at Staybridge suites a few times, and as always the stay was excellent in all respects.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you for your five star review of the Staybridge Suites El Paso Airport Area. It is always our goal to impress our guests, and we are glad to hear we succeeded. Please come back and visit us again. Warm thanks, Marco O. General Manager
1 night trip Sep 6, 2014
A Traveler
US
4.0 / 5Excellent
"Beware of $75 fee for Pets!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very well kept, clean, and modern. The beds were also very comfortable and the suites were classy. My only beef is that they charged me a seventy five dollar non-refundable pet charge upon check-in. It was my friend's dog, but I told her that she could tag him along since she was driving me home the next day after a medical procedure. He is very well-mannered and would never cause any destruction or potty inappropriately. I felt that this was excessive, being a college student I don't have seventy-five dollars to spare without having to make serious sacrifices. I felt ripped off.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Justin, Thank you for reviewing your stay at the Staybridge Suites El Paso Airport Area. I'm glad you enjoyed our clean, modern hotel. I'm sorry that you were unaware of our pet policy. We do have it listed on our website and I apologize you did not see it. It is necessary since each room needs to get thoroughly cleaned after a pet has stayed in it so that future guests are not affected. I hope that you will not let this keep you from staying with us again the next time you are in the area. Sincerely, Marco O. General Manager
Other trip Aug 27, 2014
Justin
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed my stay at Staybridge Suites El Paso Airport. The suite was fantastic - especially knowing we had an "ice maker" on our refrigerator and if you need to do laundry while staying there it is "FREE" no charge on the machines (you just need to buy your laundry soap). The staff were all very helpful and went all out when we needed their services. The "breakfast" each and every day we were there was very good and had a variety of different meals on each day.Pool area kept well and was very relaxing - it even had a pit for making "SMORES" - great for families. I will definitely be staying at Staybridge Suites in the future.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Betty, Thank you for providing us with your feedback. I'm so glad you enjoyed all of the wonderful amenities we have to offer. I'm especially happy to hear that you enjoyed our fire pit! We love impressing our guests and I'll let me staff know that we succeeded. Please allow the Staybridge Suites El Paso Airport Area the chance to host you the next time you are in the area. Warm thanks, Marco O. General Manager
5 night trip Jul 3, 2014
Betty
US
5.0 / 5Outstanding
"I will stay again!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved the hotel and the suite I stayed in. I will stay again. The breakfast was good and staff was very helpful and polite.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Maria, Thank you for your five star review! I'm so pleased to hear you had such a pleasant time here at the Staybridge Suites El Paso Airport Area. We strive to impress our guests, and it sounds like we accomplished that. Please allow us to host you again on your next trip to El Paso. Warm thanks, Marco O. General Manager
3 night trip Jul 3, 2014
Maria
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice place.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Mike, I'm so glad that you enjoyed your stay at the Staybridge Suites El Paso Airport Area! We appreciate you letting others know about us. Come back soon! Warm thanks, Marco O. General Manager
1 night business trip Jul 1, 2014
Mike
US
5.0 / 5Outstanding
"What a hotel should be"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Free breakfast, free laundry, comfortable bed and pillows, helpful front desk, great room, good price, great value. They are building a Staybridge in my neighborhood at home. Might stay there a few days next time I'm in my wife's doghouse.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Petsfly, Thank you for reviewing our Staybridge Suites El Paso Airport Area. I'm very glad that you were able to take advantage of all of our wonderful amenities, including our complimentary breakfast and laundry. Please remember us the next time you are in the area, or the doghouse. Kind thanks, Marco O. General Manager
1 night trip Jun 27, 2014
petsfly
US
5.0 / 5Outstanding
"Very clean, convenient and cost friendly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was very clean and comfortable. After a days worth of travel in a car, I wanted nothing more than a good nights rest. The entire staff at this hotel exceeded my expectations and because of that I will continue to look to Staybridge Suites for my lodging needs.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Coach Dub, Thank you for reviewing your stay here at the Staybridge Suites El Paso Airport Area. I'm so glad that you enjoyed our clean and comfortable suites. I'm also very happy that our staff exceeded your expectations. We want all of our guests to feel like they are part of our family and reading comments like yours let's us know we are succeeding. We hope that we will welcome you again soon. Warm thanks, Marco O. General Manager
1 night trip Jun 7, 2014
Coach Dub
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful hotel; busy but quiet. Staff was friendly and helpful. Hotel was very clean and comfortable; we'll be staying again!
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you for your review of the Staybridge Suites El Paso Airport Area. I'm so happy to hear that you found our hotel to be clean, quiet and comfortable. We look forward to another stay. Kind regards, Marco O. General Manager
Other trip Jun 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent, clean room!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great and restful!
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Nora, Thank you for your review. I'm so happy to hear that you had a restful stay with us. We appreciate you letting others know about the Staybridge Suites El Paso Airport Area. We look forward to another stay. Kind thanks, Marco O. General Manager
2 night trip May 17, 2014
Nora
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Only negative thing is that I stayed there a week ago and they haven't put the money back into my account from their security deposit. They said it would only take 2 days but it was nothing but lies on their employees part
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Andrew B, Thank you for your review of the Staybridge Suites El Paso Airport Area. I hope that your stay was to your liking. I'm very sorry to hear that your deposit was not credited back to your account as quickly as you were told. Typically it only takes a couple of days but it can sometimes take longer depending on the bank. I'm very sorry if my staff didn't make that clear and I will be sure to address this with them. If you still haven't received it, I recommend talking to your bank to see if there is anything we can do to expedite the process. We hope to have another opportunity to host you on your next trip to El Paso. Kind thanks, Marco O. General Manager
1 night trip May 17, 2014
Andrew Brown
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nicest hotel on our trip thru Texas, Oklahoma, and Kansas.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you so much for taking the time to provide us with your feedback. I'm so glad that you were able to find us and you felt we were the nicest hotel you stayed at in Texas. We hope that if you ever find yourself back in the area, you will choose the Staybridge Suites El Paso Airport Area again. Kind thanks, Marco O. General Manager
Other trip May 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Great price & quality hotel - thx Hotels.com"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Like it very much, Hotel.com expedited at the process with a great price.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you so much for your review of the Staybridge Suites El Paso Airport Area. I'm thrilled to hear that you enjoyed your stay with us. We want every guest to feel like they are part of our family and I hope that we succeeded. We hope you will stay with us again. Kind thanks, Marco O. General Manager
1 night trip with friends Apr 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great. The rooms were very clean and modern. It looked brand new. Hot breakfast a plus.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you so much for your review of the Staybridge Suites El Paso Airport. I appreciate you taking the time to let others know about our clean and modern rooms and hot complimentary breakfast. We love hearing feedback from our guests and hope to welcome you back soon! Warm thanks, Marco O. General Manager
Other trip Apr 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Best hotel ever!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My experience was wonderful. Staff was very friendly and nice. I would definitely recommend this to everyone. The price was great, you really get more for your money. Stayed on the third floor with a beautiful view.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Rick, Your review of the Staybridge Suites El Paso means a lot to us. It feels great to know we succeeded in impressing you. I took the liberty of sharing your thoughts with my staff and they could not be happier. Thank you for recommending us and we hope to see you soon! Sincerely, Marco O. General Manager
Other trip Mar 31, 2014
Rick
US
4.0 / 5Excellent
"Clean, safe, quiet."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean and comfortable. Stayed two nights. On first night discovered a light fixture fell in the bathroom and broke. Staff stated they would send maintenance to fix the broken part. Waited for over an hour and they didn't show up nor did we get any information from office. Finally canceled the service for the night. We reminded the front office staff in the morning and the problem was not corrected during our stay. Other than that it was an excellent experience. If I'm ever passing through El Paso again I would definitely stay here.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you for letting us know about your stay! Although I am very happy that you posted such a good review about our property, I'm truly sorry about the experience you had with the broken light fixture. I have already addressed this with my front desk staff to ensure this does not happen again. Our guests' satisfaction is of the utmost importance, and I feel I owe you an apology for making you wait for the issue to be corrected. If you find yourself in El Paso again in the future, I hope you give us the chance to make it up to you. Thank you and safe travels!! Sincerely, Marco O. General Manager
Other trip Mar 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Super Close to I-10. Clean, nice place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a great find right off of I-10 on our cross country drive with our 2 year old. We were a little worried about the road noise with the hotel so close to the highway, but didn't notice it at all once we got inside. The pool area out back (heated pool and hot tub) was also super peaceful and relaxing for all of us. Staff were friendly and gave us recommendations for nearby dinner places, room was super clean, and hotel as a whole felt brand new. Breakfast was great (hot food, not just danishes and cereal) and a great perk was free use of the laundry room (you just have to buy detergent in their little shop for $1). We were able to do our laundry, get a good night's sleep, and have a great breakfast before hitting the road again. Our son also loved the pool area when we went for an evening swim.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Andrea H, Thank you for letting us know about your stay. We are very happy to hear that you were so satisfied with our facilities. It means a great deal to know that you were able to relax while you visited our city and we were part of the reason why you enjoyed yourself so much. If you visit El Paso again, I hope you give us the opportunity to serve you. Sincerely, Marco O. General Manager
Other trip Mar 3, 2014
andrea
US
5.0 / 5Outstanding
"Close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were Pleasantly surprised. Hotel is new, clean, comfortably great location. Close to airport. Nice breakfast, coffee and light dinner is included. We were impressed.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Guest, Thank you for allowing the Staybridge Suites El Paso to impress you! I am glad that you were able to enjoy our complimentary breakfast and dinner. Come back and see us soon! Respectfully, Marco O. General Manager
Other trip Mar 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellence in El Paso!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I've never stayed at a Staybridge Suites but it will be our first choice from now in if they all are like this location. Wonderful services, great rooms to accommodate our needs. Fold out bed mattress could be replaced but I slept great in the room bed.
Genuine Hotels.com guest review
Response by Staybridge Suites El Paso Airport
Dear I, Thank you so much for such a great review. I am really happy to know that we were your first Staybridge, and that because of us you will try us everywhere you go! I hope you find every other Staybridge as warm and welcoming as Staybridge Suites El Paso. Welcome to the family! Respectfully, Marco O. General Manager
1 night trip Jan 24, 2014
I
US
5.0 / 5Outstanding
"Very Impressed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our visit was overnight but I was very impressed with the hotel and its services. The room was equipped for longer stays with everything you would need. It was full service dishes, pots, pans, stove and refigerator. I would highly reccommend.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear Bigcat, Thank you for your review of the Staybridge Suites El Paso Airport. I am delighted to know you enjoyed your stay at our hotel. Also, thank you for allowing us to be your home for the night. Hopefully, in the future you will get a chance to really take advantage of all of our great amenities. Sincerely, Marco O. General Manager
Other trip Dec 16, 2013
Bigcat
US
5.0 / 5Outstanding
"Pleasant Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel not only is in great condition but having a suite as I always look for allows me to enjoy being together with my family.
Genuine Expedia guest review
Other trip Nov 4, 2013
Jose
US
4.0 / 5Excellent
"Nice hotel close to El Paso Airport"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice quiet hotel near El Paso International Airport. Room was comfortable and clean. Complimentary breakfast is very good, served in a beautiful dining room area. Overall is similar to other hotels of its type, maybe somewhat overpriced. Of concern was the fact that the hotel has limited housekeeping service on stays less than a week. Excellent business center and library area. Printer to print boarding pass was not working and had to have it printed in the front desk. Hotel staff was always very helpful providing service with a smile.
Genuine Expedia guest review
Response by Staybridge Suites El Paso Airport
Dear FJ, Thank you so much for all of your great comments about our hotel. I'm glad you really enjoyed our breakfast. We hope to see you in your future travels to El Paso! Sincerely, Marco Ortega General Manager
Other trip Sep 11, 2013
FJ
US
5.0 / 5Outstanding
"vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I found this hotel to be one of the best I have stayed at. The room was clean, comfortable and spacious. The free breakfast was also quite good. The beds were amazing. I would recommend Staybridge to anyone visiting El Plaso.
Genuine Expedia guest review
Other trip Jul 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Consistently Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I stay here a couple nights each month, and I'm never disappointed. Dinner during the week may not be fancy, but it's convenient and filling...they even include wine and dessert!
Genuine Hotels.com guest review
2 night business trip Jul 22, 2013
Liesje
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stopped here when moving from tx to ca. Suites and simple pool are great for the kids. Free breakfast. Great value. No complaints.
Genuine Hotels.com guest review
1 night trip Jul 13, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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