All hotels in Cotai, Macau
1 room, 2 adults
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Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai, Macau, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 493 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.2

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful
Genuine Hotels.com guest review
2 night trip Aug 25, 2012
A Traveler
SG

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
整體都ok 唯一不足是check out 時間太早
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
Ling Ling
HK
2.0 / 5Fair
"比起圖片上感覺小很多"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
比起圖片上感覺小很多,住起來很不舒服,游泳池也限定人數,不是很合理
Genuine Hotels.com guest review
1 night family trip Jun 19, 2015
Chia Hung
HK
4.0 / 5Excellent
"酒店設施"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
酒店員工服務好,地点適中,附近銀河集團多地方遊玩
Genuine Hotels.com guest review
1 night family trip Jun 14, 2015
kwong yiu
HK
4.0 / 5Excellent
"值得再去"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
服務不錯, 環境舒適
Genuine Hotels.com guest review
1 night family trip Jun 7, 2015
A Traveler
HK
5.0 / 5Outstanding
"舒適優閒的享受"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
交通方便,設備齊備,是一個非常好的地方作短期旅遊
Genuine Hotels.com guest review
1 night family trip Jun 7, 2015
She Kan
HK
3.0 / 5Good
"Robot like service"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
From start to finish, it was as if I was assigned to this room rather than paying for this room. Throughout my stat, there was zero interaction with the hotel staff!
Genuine Hotels.com guest review
1 night romance trip Jun 8, 2015
A Traveler
HK
5.0 / 5Outstanding
"服務一流"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
員工的貭素很高,服務非常好,很禮貌,当時我在网上訂了一间吸烟房,要求酒店是否可以换间非吸烟房,酒店服務員二话不说即時帮忙换了。下次来澳门还會選择住大仓酒店。
Genuine Hotels.com guest review
1 night family trip Jun 8, 2015
li ping
HK
5.0 / 5Outstanding
"舒適、超級丶超值"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
前枱Eric很好很細心!知道我們來興祝週年紀念幫我們免費upgrade了房間,還送上紅灑、疍糕和馬卡龍!連帶同行兩位老人家也安排了生果!酒店很漂亮清潔!還可以在人工沙灘玩一天!超級休閒
Genuine Hotels.com guest review
1 night romance trip Jun 3, 2015
Yin Shan
HK
4.0 / 5Excellent
"有家的感覺"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
房子大而舒適,和式加西式設計感覺好溫暖,泳池更是冇得頂。
Genuine Hotels.com guest review
1 night family trip Jun 5, 2015
Eunice
HK
4.0 / 5Excellent
"細心的酒店"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Spacious room, clean and considerate. Only the mattress a little bit hard. Also, if possible, send a cake to the guests who tell you they are celebrating birthday. Then it will be perfect.
Genuine Hotels.com guest review
1 night romance trip Jun 3, 2015
Mei Tuen
HK
4.0 / 5Excellent
"大仓酒店"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
泳池漂亮
Genuine Hotels.com guest review
1 night family trip May 31, 2015
Chiu
HK
5.0 / 5Outstanding
"Family trip, great hotel!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great beach ( swimming pool)!!!!
Genuine Hotels.com guest review
1 night family trip May 29, 2015
A Traveler
HK
5.0 / 5Outstanding
"Good deal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very beautiful hotel with a lovely swimming pool
Genuine Hotels.com guest review
1 night trip with friends May 31, 2015
weng i
HK
4.0 / 5Excellent
"空間不足"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
房間尚可.但真的細了一點.感覺局促
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
PakFu
HK
4.0 / 5Excellent
"nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
nice
Genuine Hotels.com guest review
1 night business trip May 29, 2015
Ho Lun
HK
5.0 / 5Outstanding
"讓您感受不一樣的日式風情"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
大倉酒店和式的形象令人深刻,房間整潔,浴室寬闊!而天浪淘園及激流是加分位!
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
WING SHAN
HK
5.0 / 5Outstanding
"Excellent!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room is clean as usual. I got upgraded because they don't have any standard room at the moment. It was a surprise to me. Very well organising! The front desk is helpful on whatever I asked.
Genuine Hotels.com guest review
1 night romance trip May 29, 2015
Sung Hang
HK
5.0 / 5Outstanding
"價錢不貴,有著超乎想像的好!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
一個短短的行程,只停留在這間酒店一晚,但舒適及整潔程度令我至今難忘,下次再到澳門的話,如選擇到氹仔的話,一定會再到這間酒店,職員服務態度也很好。
Genuine Hotels.com guest review
1 night family trip May 28, 2015
KA HON ROCKY
TW
4.0 / 5Excellent
"Great"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel
Genuine Hotels.com guest review
1 night romance trip May 27, 2015
A Traveler
HK
5.0 / 5Outstanding
"chek in"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
大致可以, 不過 check in 時 俾錯房間鎖匙! 房內冇水柸!
Genuine Hotels.com guest review
1 night trip with friends May 24, 2015
CHI CHING
HK
5.0 / 5Outstanding
"Awesome experience! Superb stay! High quality service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is awesome. I booked a room for a couple as a gift for them to celebrate their daughter's first birthday and to have a relaxing time after a year of hard work during their visit to Macau from the USA. The hotel did all they could to make their stay a memorable one. My friends are very happy and I am extremely impressed by the superb hotel service. I will definitely recommend this to friends and probably come back myself to celebrate special events with family.
Genuine Hotels.com guest review
1 night romance trip May 25, 2015
A Traveler
HK
5.0 / 5Outstanding
"Mね独り言"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
サービスは、言うこと無し。 日本語の出来るスタッフの常駐は、助かります。 ホテル内の、日本食レストランが、月曜日休みというのは、いかがなものか! ほかが、申しぶんないだけに残念。
Genuine Hotels.com guest review
1 night trip May 25, 2015
A Traveler
JP
5.0 / 5Outstanding
"非常好的"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
超方便,附近有美食广场,泳池好掂.
Genuine Hotels.com guest review
4 night business trip May 19, 2015
Jimmy
HK
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i got a upgrade to a suite room, it's awesome! Everything is fine ! Great location with shuttle bus u can go anywhere FREE! :)
Genuine Hotels.com guest review
1 night romance trip May 19, 2015
A Traveler
HK
3.0 / 5Good
"澳門大食"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
員工效率太慢令辦理手續大排長龍,分配房間有問題等候四小時才能取得房間,遲配房但需早退房,似對住客不公
Genuine Hotels.com guest review
1 night family trip May 18, 2015
Lai Yin
HK
4.0 / 5Excellent
"Nice service people"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Cs immediately response to ur needs, and you can tell they are trying hard to help u solve the problem.
Genuine Hotels.com guest review
1 night trip with friends May 16, 2015
Lam
HK
5.0 / 5Outstanding
"Good hotel for relaxing holidays"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very comfortable and well furnished in Japanese neat style. Got a sense of serenity and peace. Like it a lot!
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
Wai Ting
HK
4.0 / 5Excellent
"交通設施"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
穿梭巴士常排長龍,的士又小,交通要改善。
Genuine Hotels.com guest review
1 night family trip Apr 2, 2015
A Traveler
HK
4.0 / 5Excellent
"lobby"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
服務質素幾好
Genuine Hotels.com guest review
1 night family trip May 4, 2015
A Traveler
HK
5.0 / 5Outstanding
"Good Service and Clean Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I went to Macau for few times this year. Hotel Okura is very nice hotel, even after 5 years since opening. It is still in good maintance. Room is very nice and bathroom utility is outstanding. However, the beds are double only which is a bit small for family vacation.
Genuine Hotels.com guest review
1 night trip Apr 30, 2015
A Traveler
HK
5.0 / 5Outstanding
"服务一流,设施一流"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
没啥说的了,全5星,下次还会来
Genuine Hotels.com guest review
2 night romance trip Apr 21, 2015
Jingye
CN
4.0 / 5Excellent
"good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location, clean & tidy
Genuine Hotels.com guest review
1 night trip with friends Apr 3, 2015
A Traveler
HK
4.0 / 5Excellent
"通往賭場的通道保安不足"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
一定要參觀冲浪沙灘
Genuine Hotels.com guest review
1 night romance trip Apr 1, 2015
A Traveler
HK
5.0 / 5Outstanding
"非常滿意"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
非常滿意,值得再去
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Yin Ling
HK
3.0 / 5Good
"Good job"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    2.0
一開始入住,俾錯房,心情好差,之後轉房後竟然是行政樓層 但酒店員工服務態度一流,值得一讚
Genuine Hotels.com guest review
2 night romance trip Mar 25, 2015
Chiang
HK
5.0 / 5Outstanding
"good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice hotel
Genuine Hotels.com guest review
1 night trip with friends Mar 23, 2015
Pui Ying
HK
4.0 / 5Excellent
"交通"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
房間依舊非常棒,但現在交通車似乎縮減了,好幾條路線没有了。
Genuine Hotels.com guest review
1 night family trip Mar 18, 2015
A Traveler
TW
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
房間很乾淨又很大, 飯店有接駁車到主要景點, 飯店人員也很親切 美食街的餐廳也都不錯, 不會有太多團體客
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
TW
5.0 / 5Outstanding
"非常棒的飯店"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
服務品質很好!
Genuine Hotels.com guest review
2 night trip with friends Mar 3, 2015
Yuchieh
TW
5.0 / 5Outstanding
"Good hotel and service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All staff is friendly and helpful
Genuine Hotels.com guest review
2 night romance trip Mar 1, 2015
TSZ HO
HK
5.0 / 5Outstanding
"Perfect Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It is fantastic to enjoy indoor swimming and steam in the hotel for relaxing.
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
MEI KIT
HK
5.0 / 5Outstanding
"非常滿意"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
空中花園怡人,好比其他酒店賭味太濃!和諧感覺不錯,人流壓迫感很小,短期內會再去。價格方面合理,浴室設計滿意,冷氣溫度舒適。
Genuine Expedia guest review
Other trip Feb 24, 2015
simon
HK
5.0 / 5Outstanding
"very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
very good service, and provided free birthday cake
Genuine Hotels.com guest review
2 night family trip Feb 15, 2015
On Shun
HK
5.0 / 5Outstanding
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
很舒適,衛生情況有待改善(遙控器全是塵灰⋯露台有水漬⋯)整體還不錯,很貼心提供溫泉泡粉,洗髮精很差,淋浴露令皮膚乾燥
Genuine Expedia guest review
Other trip Feb 16, 2015
vsgia
HK
5.0 / 5Outstanding
"GOOD FOR RELAX"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
於剛過去的情人節入住 , 亦是生日正日 , 有幸被Upgrade至高層之行政樓層(25/F) , 因此Check In亦由地下Lobby轉移至6/F, 頓時變得寧靜不少. 很喜歡穿和服的接待小姐 , 很感謝代訂蛋糕的Ms. Cici . 整潔,寧靜 , 房間景觀不錯 , 面向酒店庭園景 , 洗髮淋浴用品質數亦不錯 .
Genuine Expedia guest review
Other trip Feb 16, 2015
Eunice0214
HK
4.0 / 5Excellent
"還不錯!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
整體感覺不錯!!比起同地區的同類房間價錢偏貴了一點!
Genuine Hotels.com guest review
1 night romance trip Feb 12, 2015
A Traveler
HK
4.0 / 5Excellent
"飯店環境良好、住宿舒適"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
1.有方便的接駁交通 2.健身房、游泳池、按摩椅設施不錯 3.飯店人員接待親切、細心、主動服務 4.唯獨沒有提供電器插頭萬用轉接器
Genuine Expedia guest review
Other trip Feb 1, 2015
Antonio
TW
4.0 / 5Excellent
"静か"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
金、土の宿泊だったので価格は結構しました。和服の日本人スタッフは好感が持てます。部屋の清潔感も問題なし。平日低価格の日なら再訪ありです。
Genuine Expedia guest review
Other trip Jan 31, 2015
isao
JP
4.0 / 5Excellent
"寬敞舒適"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
住宿很好,房間大,浴室也很漂亮齊全,但自座早餐不太多食物選擇 泳池還可以,有locker, 幾方便,有桑拿gym room,
Genuine Expedia guest review
Other trip Jan 30, 2015
A Traveler
HK
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews