All hotels in Vienna, Austria
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereMaria-theresien-straße 24, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 24 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.2
  • Comfort
    4.3
  • Condition
    3.8
  • Neighborhood
    4.0
5.0 / 5Outstanding
"Spacious apartment in central location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed the spacious apartment in central Vienna, close to subway stations
Genuine Expedia guest review
Other trip Feb 4, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    3.0
reception lady and son, extremely rude, not welcoming at all. Sink blocked, toilet dirty, no cleaning utensils(detergent, paper, towels)available. Advertised discount not given.
Genuine Venere guest review
Other trip Jun 4, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
For a large group, this is by far the best value for money in central Vienna. Apartment is clean, modern, well furnished and just on the inner ring. Correspondence with the company was entirely in English, over email. We arrived at the agreed-upon time, met with the agent, paid, and were trusted to leave on our own when the stay was over. This place really made us feel like locals in Vienna.
Genuine Venere guest review
Other trip Oct 17, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
the apartment was tiptop, no electric outlet in bathroom. the reception lady should be fired, very rude after our flight delay caused slightly later arrival than indicated. she also treated a phone contact badly in our presence.
Genuine Venere guest review
Other trip Sep 17, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We rented an apartment, only thing was that there could have been more utensils in the kitchen.
Genuine Hotels.com guest review
5 night trip Aug 29, 2013
Malin
IE
4.0 / 5Excellent
"Luxury at a bargain price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We booked the apartment based on the fact it was much cheaper than hotels in Vienna. Organising room key pick up was fairly easy, although I did keep recieving automated emails right up until our stay telling me to arrange a time to pick up our keys even though I had. We were slightly stunned when we found out we had to pay on arrival, we assumed we would pay when we left, and this wasn't made perfectly clear, so make sure you have enough money on you to pay on arrival! The apartment was faultless; everything was extremely clean and there was enough facilities for us (there was even free bath products!) This apartment is self-catering, but don't bring any utensils or plates with you as everything is provided. The sofa bed was extremely confortable and large, not like most. The only problem would be the internet service was erratic, but this was a minor glitch. The apartment is located within walking distance of U/S-bahns and also shops and restaurants, but it is difficult to find your way around initially so make sure you have a map! Something that we were not aware of is that shops in Vienna close very early (it varies between 6 and 8). This is true for all shops! You will not find a shop close by that is open past this hour, so if arriving late make sure you have everything with you already. Overall I would definitely reccomend this apartment, and I would definitely go again!
Genuine Hotels.com guest review
3 night trip with friends Jun 25, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"ansprechend. Appartem. mit gutem Preis-Leistungsv."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Wien ist immer wieder eine Reise wert, es gibt immer Neues zu entdecken oder Bekanntes zu vertiefen. Besseres Wetter wäre wünschenswert gewesen, aber es ist Dezember. Ein Handycap hatten wir: Den Rückflug hatten wir auf den Sonntagabend gelegt, um den Tag noch voll nutzen zu können. Wir hatten uns vorher erkundigt, wo man das Handgepäck im Altstadtbereich einlagern könnte - mehrere S-Bahnhöfe wurden uns benannt, Mitte wollten wir nutzen wegen der anschließenden Fahrt zum Flugplatz. Alle Schließfächer waren belegt, als wir ankamen. Innerhalb einer halben Stunde Wartezeit sammelte sich eine ganze Traube anderer auf ein Schließfach Wartender. Wir suchten die Information der ÖBB auf und erhielten nach einiger Diskussion auf unsere mündliche Beschwerde die Auskunft, dass auch an den anderen Depotstellen die Situation nicht entspannter wäre und eine mündliche Beschwerde nicht nutzen würde, da das Problem bereits seit Jahren bestehe, in den "oberen Etagen" zur Genüge bekannt sei, man dort jedoch der Meinung wäre, der Bedarf würde eine Kapazitätserweiterung nicht rechtfertigen. Eine unhaltbare Einstellung wie wir in der kurzen Zeit feststellen mussten. Unwürdig einer solchen von Touristen nur so begehrten Stadt. Hätten wir ein Hotel als Unterkunft gewählt, hätte man die Koffer dort sicherlich noch deponieren können, aber bei der Anonymität zur Appartementsverwaltung-? Das wäre für uns ein Grund, Ihre Leistung nicht wieder zu nutzen. Infolge Dauerregens haben wir den Tag vergammelt!
Genuine Expedia guest review
Other trip Dec 13, 2014
Günter
DE
5.0 / 5Outstanding
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Väldigt bra läge till detta priset.
Genuine Hotels.com guest review
3 night trip with friends Sep 12, 2014
A Traveler
SE
4.0 / 5Excellent
"Lækker lejlighed men ubehagelig opgang."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    3.0
Lejligheden var tip top fin, men opgangen var tit så mørk at man ikke kunne finde en kontakt og uden for elevatoren lugtede der ret kraftigt af urin de første 3 dage.
Genuine Hotels.com guest review
4 night business trip Sep 9, 2014
A Traveler
DK
3.0 / 5Good
"使いやすいキッチン、便利なロケーション"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
場所はSchottenring駅から近くて便利。ホテルではないため、チェックイン時は事前にだいたいの到着時間を連絡しておき、建物に着いた時点で電話をして中に入れてもらいました。 広々とした部屋・キッチンで、快適でした。清掃サービスは無いので、掃除は自分で。ゴミ箱がキッチンにしかなくてやや不便でした。ソファやカーペットはいまいち掃除が行き届いておらず、部屋にあった掃除機をかけまくりました。食器・調理器具は、必要なものは揃ってます。食器用洗剤・スポンジもあり、助かりました。ただタオルはごわごわの薄っぺらいものが、フェイスタオル・バスタオル2枚ずつのみ。 最上階の部屋のため、屋根の勾配で部屋の天井が一部低く、バスルームが狭く感じた。また直射日光で部屋がすごく暑くなるため、真夏はきつそう(エアコンはあります)。
Genuine Expedia guest review
Other trip Jun 4, 2014
N
JP
4.0 / 5Excellent
"Very good rooms but potential for improvement"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
+ rooms are very, very spacious, + excellent location at the center, less than 5 minutes to metro station, + well furnished (with the exception of a dirty sofa) + very quiet + great bathroom + lots of electrical appliances (fridge, microwave, dishwasher etc.) + generally clean when we checked in - appartment was not cleaned during our stay (4days) - no new towels or bedsheets were provided during this time - many things customary for a hotel stay, such as check-in, payment etc., work strangely for Vienna Start Appartments - entrance of the building really old and weird
Genuine Hotels.com guest review
3 night romance trip May 29, 2014
Johnny
CH
4.0 / 5Excellent
"Zentral mit gutem Preis/Leistungsverhältnis"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Das Appartment liegt im Dachgeschoß mit schrägen Wänden. Es ist sehr geräumig, ruhig, hat Küchenausstattung, WIFI, Fernsehen und Aufzug. Lage 5 min zu zwei U-bahnstationen. Übergabe war problemlos.
Genuine Expedia guest review
Other trip Feb 11, 2014
A Traveler
DE
4.0 / 5Excellent
"편안한 아파트"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
일단, 추울때 가서 그런지 난방이 중요했는데, 약간은 서늘합니다. 훈훈하고 따뜻하다는 느낌은 덜해요.하지만 추운 정도는 아니에요. 여름에 에어컨은 어떻게 관리가 될 지는 잘 모르겠네요. 그리고 깨끗하게 잘 관리가 되어있습니다. 조금은 오래된 건물 느낌은 있어요. 처음에 찾아갈 때, 아파트 입구 느낌도 아니고, 그렇다고 간판이 있는 것도 아니어서 조금 난감하긴 했는데, 담당자가 아주 친절하고 세세하게 안내해주셔서 아주 편하게 찾아가기도 했고, 미리 아파트로 와있어서 체크인도 쉬웠어요. 리셉션이 없는 관계로 담당자가 메일로 미리 체크인 시각을 확인해 달라고 하니까 그때 얘기하시면 되고, 메인스테이션에서는 걸어갈 거리에요. 바로 근처에는 편의점은 없지만 살짝 길 건너면 큰 마트가 있어서 크게 불편함은 없구요, 트램이나 지하철이 근처에 많아서 접근성도 뛰어납니다! 따뜻하게만 해주시면 더 좋을 거 같아요! 아주 만족했습니다.
Genuine Expedia guest review
Other trip Feb 4, 2014
julie
KR
4.0 / 5Excellent
"Super Lage und ruhig dazu"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Sauberes Apartment in der Naehe von gleich 2 U-Bahn Stationen (max. 5 Gehminuten). Ideal fuer einen Staedtetrip. Durch die Kaffeemaschine kann man gemuetlich den Tag starten und auch waehrend des Tages immer wieder zurueckkommen durch die super U-Bahn Anbindung. Nachts sehr ruhig, da Apartment nicht zur Hauptstrasse gerichtet ist. Wuerden sofort wieder hingehen.
Genuine Expedia guest review
Other trip Oct 21, 2013
Simone & Jochen
DE
4.0 / 5Excellent
"godt og komfortabelt"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Det var en fin oplevelse at benytte Vienna Star Apartments. Lejligheden er veludstyret og af god kvalitet samt kendetegnet ved god plads og god indretning. Maria Theresia Strasse er måske ikke den mest charmerende gade, men det tager blot et kvarter at gå til Stephansdom og desuden er Schottenring U-Bahn blot to min. væk. Vi var lidt bekymrede for hvordan nøglerne skulle overdrages, men også det fungerede helt uproblematisk. Så den kan varmt anbefales.
Genuine Hotels.com guest review
4 night trip Sep 18, 2013
Jørgen
DK
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
det er en fin lejlighed, men det er for dårligt at der ikke er en mulighed for at opmagasinere sin baggage efter check out.
Genuine Hotels.com guest review
3 night trip May 9, 2013
A Traveler
DK
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
il ne s'agit pas d'un hôtel mais d'un appartement. L'accueil est moyen. L'entrée est mal indiquée. Il faut les contacter avant d'arriver pour fixer un rdv (normalement ils nous envoient un mail pour nous prévenir ... personnellement je ne l'ai jamais reçu). Par ailleurs le prix indiqué lors de la réservation était 107 € / nuit, mais ils nous ont facturé 35 € supplémentaire pour le ménage !! A part ça l'appartement était propre et confortable.
Genuine Hotels.com guest review
2 night romance trip May 8, 2013
Anonyme
FR
4.0 / 5Excellent
"avar ja keset linna"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
kuna see on aparthotell,siis hotelliteenused puuduvad
Genuine Hotels.com guest review
3 night trip Apr 25, 2013
peeter
EE
2.0 / 5Fair
"digustingly dirty though the flat is great"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
I have stayed in the same flat months ago, and really liked it therefore I decided to rent it for my next trip. Unfortunately the flat was not cleaned: large stain on bed sheet, the blood stain in the bathroom, toothpaste on the door.. after 6months the broken stuff have not been replaced... I travel a lot for work and I ve never experienced that. It took them more than 24h to change the sheet and clean only one stain. they did less than the minimum. and it took them 48h to reply to my email and sms to ask if it was possible or not to leave my suitcase (yes they replied once i was already back home). This apartment is very very nice but if the owner is not looking after it and not respecting their customers then why shall we pay more than the hotel??? it s a pity.
Genuine Hotels.com guest review
7 night business trip Apr 7, 2013
A Traveler
FR
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
2歳の子供との旅行だったので、寝室とリビングが別のきれいなアパートでよかったです。また、台所の調理器具も充実していました。ただ、ホテルではないのでレセプションがなく、クレジットカードでの支払いのためには部屋で1時間以上待たなければいけなかったこと、アパートが入っている建物の入り口には何の表示もなく鍵がかかっていたためしばらく迷ったこと、建物内にある無料のランドリーや近所のスーパーについて何の情報提供もなかったことなど、サービス面では不親切だと思いました。
Genuine Hotels.com guest review
5 night family trip May 21, 2012
A Traveler
JP
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Feb 25, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
Genuine Venere guest review
Other trip May 24, 2012
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
4 night family trip May 5, 2014
A Traveler
NO
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Feb 25, 2013
A Traveler
RU
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