All hotels in Vienna, Austria
1 room, 2 adults
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Maria-theresien-straße 24, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 29 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.4
  • Comfort
    4.3
  • Condition
    3.8
  • Neighborhood
    4.1
4.0 / 5Excellent
"Air B and B"
It's basically an Air B and B. Great price and location, but you're on your own as far as assistance for tourists. That being said, would reccomend in a heartbeat.
Genuine Hotels.com guest review
3 night family trip Jun 27, 2015
Alex
US
5.0 / 5Outstanding
"Spacious apartment in central location"
Enjoyed the spacious apartment in central Vienna, close to subway stations
Genuine Expedia guest review
Other trip Feb 4, 2014
A Traveler
US
2.0 / 5Fair
reception lady and son, extremely rude, not welcoming at all. Sink blocked, toilet dirty, no cleaning utensils(detergent, paper, towels)available. Advertised discount not given.
Genuine Venere guest review
Other trip Jun 4, 2013
A Traveler
US
5.0 / 5Outstanding
For a large group, this is by far the best value for money in central Vienna. Apartment is clean, modern, well furnished and just on the inner ring. Correspondence with the company was entirely in English, over email. We arrived at the agreed-upon time, met with the agent, paid, and were trusted to leave on our own when the stay was over. This place really made us feel like locals in Vienna.
Genuine Venere guest review
Other trip Oct 17, 2012
A Traveler
US
3.0 / 5Good
the apartment was tiptop, no electric outlet in bathroom. the reception lady should be fired, very rude after our flight delay caused slightly later arrival than indicated. she also treated a phone contact badly in our presence.
Genuine Venere guest review
Other trip Sep 17, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Very polite and attentive staff"
We stayed at the apartment for 2 nights. It's in a okay distance from the metro. You have to call or email them ahead of time to arrange keys hangover. It's a 2bedrooms apartment for 6 of us. One of us need to sleep on a sofa bed but they didn't tell us how to open it so we just slept on a couch. Need to call them for extra bath towels and bedsheets,and toilet paper. Wifi was not working and shower head was leaking. But they responded to our calls promptly. I overlooked the 45€ cleaning charge on top of the rental charge which I find it too pricey overall. All in all, the polite and helpful staff make our stay a pleasant one
Genuine Expedia guest review
Other trip May 26, 2015
morning star
CA
4.0 / 5Excellent
We rented an apartment, only thing was that there could have been more utensils in the kitchen.
Genuine Hotels.com guest review
5 night trip Aug 29, 2013
Malin
IE

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"합리적인 가격 같아요."
우선 부엌이 있어서 좋았고, 4명이 묵었는데 침대 두개가 커서 좋았어요. 한명이라도 좁은 침대에서 잘까 걱정되었는데 좋았어요. 다만 리셉션이 없어서 좀 당황했어요. 어떻게 들어가야 하는지 몰라서 기다리다가 다른 분이 들어갈 때 껴서 들어갔어요.
Genuine Hotels.com guest review
2 night trip with friends Aug 14, 2015
A Traveler
KR
5.0 / 5Outstanding
"Hübsches Apartment in der Mitte von Wien"
Schönes Apartment - im Sommer sicherlich zu heiss, da extrem viele Fenster und Dachgeschoss. Sehr sauber und es gibt ja eine Klimaanlage.
Genuine Expedia guest review
Other trip Apr 15, 2015
Chris
DE
5.0 / 5Outstanding
"Bella soluzione, a due passi dal centro"
Subito dopo d'aver prenotato, mi è arrivata una mail che chiedeva l'orario d'arrivo ed avvertiva che il pick-up delle chiavi gratuito era possibile dalle 14 alle 21. Arrivando alle 11, abbiamo deciso ad aspettare e prenotare x le 14. Invece appena atterrati, riceviamo la telefonata dell'agenzia che propone di avere le chiavi subito e gratuitamente (bel gesto!). Arriviamo, però, e troviamo l'appartamento ancora non pulito. Come ci spiegano, per il fatto che abbiamo prenotato le chiavi più tardi. Allora lasciamo le valige e dopo un ora, al nostro ritorno, troviamo tutto perfettamente pulito. L'appartamento stesso ci è piaciuto molto: un bel attico con ogni comodità necessaria: fon, ferro e tavola da stiro, vasca da bagno, wi-fi, tv, dvd player, cucina perfettamente arredata con tanto di microwave e lavastoviglie e persino aspirapolvere.La scelta di aver una cucina si è rivelata giustissima, dato che la sera durante il weekend si fatica a trovare un ristorante aperto. La posizione è buona, 5-10 minuti di camminata dalle vie principali del centro (o 1-2 fermate di metro). Al check-out, la cosa da non poco, dato che l'appartamento quel giorno rimaneva libero, ci è stato permesso di rimanere vino a l'una e mezzo senza alcun problema (fino all'arrivo del servizio delle pulizie che ci ha ritirato le chiavi).
Genuine Expedia guest review
Other trip Mar 7, 2015
Natalia
IT
3.0 / 5Good
"ansprechend. Appartem. mit gutem Preis-Leistungsv."
Wien ist immer wieder eine Reise wert, es gibt immer Neues zu entdecken oder Bekanntes zu vertiefen. Besseres Wetter wäre wünschenswert gewesen, aber es ist Dezember. Ein Handycap hatten wir: Den Rückflug hatten wir auf den Sonntagabend gelegt, um den Tag noch voll nutzen zu können. Wir hatten uns vorher erkundigt, wo man das Handgepäck im Altstadtbereich einlagern könnte - mehrere S-Bahnhöfe wurden uns benannt, Mitte wollten wir nutzen wegen der anschließenden Fahrt zum Flugplatz. Alle Schließfächer waren belegt, als wir ankamen. Innerhalb einer halben Stunde Wartezeit sammelte sich eine ganze Traube anderer auf ein Schließfach Wartender. Wir suchten die Information der ÖBB auf und erhielten nach einiger Diskussion auf unsere mündliche Beschwerde die Auskunft, dass auch an den anderen Depotstellen die Situation nicht entspannter wäre und eine mündliche Beschwerde nicht nutzen würde, da das Problem bereits seit Jahren bestehe, in den "oberen Etagen" zur Genüge bekannt sei, man dort jedoch der Meinung wäre, der Bedarf würde eine Kapazitätserweiterung nicht rechtfertigen. Eine unhaltbare Einstellung wie wir in der kurzen Zeit feststellen mussten. Unwürdig einer solchen von Touristen nur so begehrten Stadt. Hätten wir ein Hotel als Unterkunft gewählt, hätte man die Koffer dort sicherlich noch deponieren können, aber bei der Anonymität zur Appartementsverwaltung-? Das wäre für uns ein Grund, Ihre Leistung nicht wieder zu nutzen. Infolge Dauerregens haben wir den Tag vergammelt!
Genuine Expedia guest review
Other trip Dec 13, 2014
Günter
DE
5.0 / 5Outstanding
Väldigt bra läge till detta priset.
Genuine Hotels.com guest review
3 night trip with friends Sep 12, 2014
A Traveler
SE
4.0 / 5Excellent
"Lækker lejlighed men ubehagelig opgang."
Lejligheden var tip top fin, men opgangen var tit så mørk at man ikke kunne finde en kontakt og uden for elevatoren lugtede der ret kraftigt af urin de første 3 dage.
Genuine Hotels.com guest review
4 night business trip Sep 9, 2014
A Traveler
DK
3.0 / 5Good
"使いやすいキッチン、便利なロケーション"
場所はSchottenring駅から近くて便利。ホテルではないため、チェックイン時は事前にだいたいの到着時間を連絡しておき、建物に着いた時点で電話をして中に入れてもらいました。 広々とした部屋・キッチンで、快適でした。清掃サービスは無いので、掃除は自分で。ゴミ箱がキッチンにしかなくてやや不便でした。ソファやカーペットはいまいち掃除が行き届いておらず、部屋にあった掃除機をかけまくりました。食器・調理器具は、必要なものは揃ってます。食器用洗剤・スポンジもあり、助かりました。ただタオルはごわごわの薄っぺらいものが、フェイスタオル・バスタオル2枚ずつのみ。 最上階の部屋のため、屋根の勾配で部屋の天井が一部低く、バスルームが狭く感じた。また直射日光で部屋がすごく暑くなるため、真夏はきつそう(エアコンはあります)。
Genuine Expedia guest review
Other trip Jun 4, 2014
N
JP
4.0 / 5Excellent
"Very good rooms but potential for improvement"
+ rooms are very, very spacious, + excellent location at the center, less than 5 minutes to metro station, + well furnished (with the exception of a dirty sofa) + very quiet + great bathroom + lots of electrical appliances (fridge, microwave, dishwasher etc.) + generally clean when we checked in - appartment was not cleaned during our stay (4days) - no new towels or bedsheets were provided during this time - many things customary for a hotel stay, such as check-in, payment etc., work strangely for Vienna Start Appartments - entrance of the building really old and weird
Genuine Hotels.com guest review
3 night romance trip May 29, 2014
Johnny
CH
4.0 / 5Excellent
"Zentral mit gutem Preis/Leistungsverhältnis"
Das Appartment liegt im Dachgeschoß mit schrägen Wänden. Es ist sehr geräumig, ruhig, hat Küchenausstattung, WIFI, Fernsehen und Aufzug. Lage 5 min zu zwei U-bahnstationen. Übergabe war problemlos.
Genuine Expedia guest review
Other trip Feb 11, 2014
A Traveler
DE
4.0 / 5Excellent
"편안한 아파트"
일단, 추울때 가서 그런지 난방이 중요했는데, 약간은 서늘합니다. 훈훈하고 따뜻하다는 느낌은 덜해요.하지만 추운 정도는 아니에요. 여름에 에어컨은 어떻게 관리가 될 지는 잘 모르겠네요. 그리고 깨끗하게 잘 관리가 되어있습니다. 조금은 오래된 건물 느낌은 있어요. 처음에 찾아갈 때, 아파트 입구 느낌도 아니고, 그렇다고 간판이 있는 것도 아니어서 조금 난감하긴 했는데, 담당자가 아주 친절하고 세세하게 안내해주셔서 아주 편하게 찾아가기도 했고, 미리 아파트로 와있어서 체크인도 쉬웠어요. 리셉션이 없는 관계로 담당자가 메일로 미리 체크인 시각을 확인해 달라고 하니까 그때 얘기하시면 되고, 메인스테이션에서는 걸어갈 거리에요. 바로 근처에는 편의점은 없지만 살짝 길 건너면 큰 마트가 있어서 크게 불편함은 없구요, 트램이나 지하철이 근처에 많아서 접근성도 뛰어납니다! 따뜻하게만 해주시면 더 좋을 거 같아요! 아주 만족했습니다.
Genuine Expedia guest review
Other trip Feb 4, 2014
julie
KR
4.0 / 5Excellent
"Super Lage und ruhig dazu"
Sauberes Apartment in der Naehe von gleich 2 U-Bahn Stationen (max. 5 Gehminuten). Ideal fuer einen Staedtetrip. Durch die Kaffeemaschine kann man gemuetlich den Tag starten und auch waehrend des Tages immer wieder zurueckkommen durch die super U-Bahn Anbindung. Nachts sehr ruhig, da Apartment nicht zur Hauptstrasse gerichtet ist. Wuerden sofort wieder hingehen.
Genuine Expedia guest review
Other trip Oct 21, 2013
Simone & Jochen
DE
4.0 / 5Excellent
"godt og komfortabelt"
Det var en fin oplevelse at benytte Vienna Star Apartments. Lejligheden er veludstyret og af god kvalitet samt kendetegnet ved god plads og god indretning. Maria Theresia Strasse er måske ikke den mest charmerende gade, men det tager blot et kvarter at gå til Stephansdom og desuden er Schottenring U-Bahn blot to min. væk. Vi var lidt bekymrede for hvordan nøglerne skulle overdrages, men også det fungerede helt uproblematisk. Så den kan varmt anbefales.
Genuine Hotels.com guest review
4 night trip Sep 18, 2013
Jørgen
DK
3.0 / 5Good
det er en fin lejlighed, men det er for dårligt at der ikke er en mulighed for at opmagasinere sin baggage efter check out.
Genuine Hotels.com guest review
3 night trip May 9, 2013
A Traveler
DK
2.0 / 5Fair
il ne s'agit pas d'un hôtel mais d'un appartement. L'accueil est moyen. L'entrée est mal indiquée. Il faut les contacter avant d'arriver pour fixer un rdv (normalement ils nous envoient un mail pour nous prévenir ... personnellement je ne l'ai jamais reçu). Par ailleurs le prix indiqué lors de la réservation était 107 € / nuit, mais ils nous ont facturé 35 € supplémentaire pour le ménage !! A part ça l'appartement était propre et confortable.
Genuine Hotels.com guest review
2 night romance trip May 8, 2013
Anonyme
FR
4.0 / 5Excellent
"avar ja keset linna"
kuna see on aparthotell,siis hotelliteenused puuduvad
Genuine Hotels.com guest review
3 night trip Apr 25, 2013
peeter
EE
2.0 / 5Fair
"digustingly dirty though the flat is great"
I have stayed in the same flat months ago, and really liked it therefore I decided to rent it for my next trip. Unfortunately the flat was not cleaned: large stain on bed sheet, the blood stain in the bathroom, toothpaste on the door.. after 6months the broken stuff have not been replaced... I travel a lot for work and I ve never experienced that. It took them more than 24h to change the sheet and clean only one stain. they did less than the minimum. and it took them 48h to reply to my email and sms to ask if it was possible or not to leave my suitcase (yes they replied once i was already back home). This apartment is very very nice but if the owner is not looking after it and not respecting their customers then why shall we pay more than the hotel??? it s a pity.
Genuine Hotels.com guest review
7 night business trip Apr 7, 2013
A Traveler
FR
4.0 / 5Excellent
"Nice apartment"
The apartment is perfect, clean and fully furnished. Close to the subway station and near the city center. However we had to wait 20min to get someone bringing us the keys the keys even though we gave a prior notice to our arrival. And there is no possibility to leave the luggage on the apartment on our last day so we had to rent a locker in a train station. Although it's cheap it's not the most convenient thing... Otherwise it's worth it.
Genuine Expedia guest review
Other trip Feb 19, 2013
A Traveler
FR
2.0 / 5Fair
"Accoglienza decisamente poco professionale"
All'arrivo, abbiamo trovato l'appartamento sporco: dopo la partenza dei precedenti occupanti, le pulizie non erano state fatte. Non c'era nemmeno un rotolo di carta igienica. Sollecitato dalla responsabile, l'addetto alle pulizie si è presentato mezz'ora dopo, obbligandoci a lasciare l'appartamento per due ore e, di fatto, impedendoci di riposarci dopo il viaggio. Al momento di pagare, il dispositivo che la responsabile aveva con sé non funzionava bene e rifiutava le nostre carte di credito. Abbiamo perso parecchio tempo e alla fine, quando eravamo sul punto di andare a prelevare dei contanti, la macchina ha ripreso a funzionare. La responsabile è comunque stata molto poco gentile. All'ingresso dello stabile, non c'è nessuna targa che menzione i Vienna Star Aparments né tantomeno una reception: l'impressione è sgradevole (ci si chiede: ma esisteranno davvero?) e si è costretti ad aspettare per strada per la consegna delle chiavi. A onor del vero, va detto che l'appartamento è davvero carino e corrispondente alle foto viste sul sito. Il soggiorno si è poi svolto tranquillamente, sebbene condizionato in negativo dai disguidi iniziali.
Genuine Expedia guest review
Other trip Nov 5, 2012
A Traveler
IT
4.0 / 5Excellent
"PER FAMIGLIE NUMEROSE!"
VICINO AL CENTRO. APPARTAMENTO GRANDE E LUMINOSO. CUCINA COMPLETA.
Genuine Expedia guest review
Other trip Sep 10, 2012
ALESSANDRO
IT
5.0 / 5Outstanding
Genuine Venere guest review
Other trip Feb 25, 2013
A Traveler
US
2.0 / 5Fair
Genuine Hotels.com guest review
4 night family trip May 5, 2014
A Traveler
NO
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip Feb 25, 2013
A Traveler
RU
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